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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 105

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V
vinaypatil
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False commitment rechsrge

Address:382415
Website:Videocon d2h

I had received a call from [protected] on behalf of d2h service and ask me to Subscribe 12 months HD ADD-ON in just Rs999. To avail offer recharge your d2h id with Rs999. And after I recharge it and inform customer care the refuse me to start the service, they told me I was late to inform customer care as I had to inform within 24 of recharge. And did not active my service. So I lost my money to and also did not get the service actived....
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K
klashraj
from Chennai, Tamil Nadu
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Setup box issue

Address:Chennai, Tamil Nadu, 6000126

My customer ID[protected]. I have submitted a complaint about the DTH setup box issue in Videocon customer service. Also I have called customer care multiple times. But no use. They just give regular answer whenever we called them. Also issue not yet fixed. very worst service......
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S
Salim Merchant
from Bhavnagar, Gujarat
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Set of box refund

Address:Bhavnagar, Gujarat, 364001

I am Mr.Salim G Merchant from Bhavnagar (Gujarat) having a connection of Videocon D2H with Cust ID :[protected]. I had a problem with my set-top box. So, I complained. The person from company came & told that the set-top box should be changed & our person agreed. Actually We wanted high definition set-top box with FM remote, but he put a simple set-top box. We request them to change the box. But, now they are saying that we will not get the...
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J
Jignesh.J.Shah
from Mumbai, Maharashtra
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Customer Id: 39444874

Address:Bhavnagar, Gujarat, 364001

Dear Sir, I will use the videocon d2h service since more then 3 years. each & every month i will face the many problems with set up box & dish also. mostly I will repair it with local cable operator with minimum charge or free (the cable operator charge is Rs. 20 to 50 Maximum). Today my set up box is not working. then I will call the videocon d2h customer care centre and they will reply me you have charged Rs. 150 & other charges will...
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M
miglaniclasses
from Narnaul, Haryana
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Service not working properly after so many complaints.

Address:Ghaziabad, Uttar Pradesh, 201002
Website:www.videocond2h.com

We hv recharged our TV on 3rd Dec2015 @ 11pm, it worked for 2-3 hrs but since morning of 4th Dec.2015, it's not working. we hv called up the custmer care so many times earlier they're saying that fault at their side, but now saying that we hv to bear the engineer visit charges. now i m fed up by their behaviour. Neither they are telling their office address or any particular place where we can talk to them. every time the new executive picks...
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N
Naush39
from Hyderabad, Telangana
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Took extra money

Address:Junagadh, Gujarat, 394111
Website:www.videocond2h.com

Dear sir, i am tired with them now i feel in India there no rule and regulation at all, i found no body have any fear for anything, MY ID[protected] And Name- Nisaraakaralli khan, i just fill a complain against them yesterday but today when a person come to me with a new setup box he was unable to set the network also took the money . first they had mentioned me the change will be 150+250. the 150 is for the engineer charge to give me more...
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N
Naush39
from Hyderabad, Telangana
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I never received any feedback in 24 hours.

Address:Surat, Gujarat, 394111
Website:www.videocond2h.com

Sir, i had call at the D2H costumer care and i inform them i have to change my setup box, they informed me the charges and also the time, according to the rule they must be resolve my problem within 24 hours but i is more then 36 hours spend but nothing happen and when i called they said they have write a complain from me and now it will take more 24 hours to solve the the problem. as i know the rules it is ridicules that they get complain...
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sanjay paharya
from Ajmer, Rajasthan
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Charging amount for recording but i can't use this facility

Address:Ajmer, Rajasthan, 34497810

kindly convey my complaint to hire authority/officers. i am using videocon d2h from long time and pay the charges yearly. when i purchased the hd setup box you are providing the recording facility. i try for getting this facility by your service center, but i failed to get this facility and your service center is known about this. when i failed to get the recording facility and you are charging by my deposit amount, i didn't know about...
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S
Shantanu Khare
from Kanpur, Uttar Pradesh
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Sim slot of the new blackberry phone not working...!!!

Address:Kanpur, Uttar Pradesh, 208012
Website:D2Hshop.com

Some days back I had ordered the Blackberry torch 9810 cell via D2Hshop.com. I received the product on 26th November, 2015 at 5.00 pm in the evening. After opening the sealed packet and inserting sim in the phone slot I found that it is not working. To check the sim condition I changed the sim but still it was not working. So finally I revealed that the sim slot of new phone is not working. Instantly I complaint my problem to d2hshop.com....
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C
cid137174363
from Pune, Maharashtra
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D2h cinema activated without confirmation/knowledge

Address:Pune, Maharashtra, 411057
Website:www.videocond2h.com

I had purchased videocon d2h on 2 Jan 2015 with 12 months of new diamond pack (plus 1 month free subscription). On 16 Nov 2015 my service got expired. I called customer care and came to know that because of d2h cinema, service was expired before 3 months. D2H cinema service started without my knowledge/confirmation and due to which my yearly package got expired 2 months (plus 1 month free) before. Complaint number[protected]. Cust ID:...
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B
bibinbaby786
from Bengaluru, Karnataka
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Poor d2h service

Address:683545

I registred a complaint on 12 nov 2015 after 8 day automatically it's closed. after few day again i registred engineer came and replaced setup box. from that day there displaying E107 -4 error. i called more than 30 time . i talk to nodal officer in kerala. there is no use. what i do.[protected]. i am planing to take another d2h connection....
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R
rajesh077
from Chennai, Tamil Nadu
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Poor service — cust id: 125499710

Address:Chennai, Tamil Nadu

One of the worst poor service from Videocon D2h. I have complained Many times, but they are not resolving the issue and also they are not bothering about anything. My cust id:[protected]. Please don't buy Videcon D2h.

They are one of the poor poor service....
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A
Anbirku iniyan
from Chennai, Tamil Nadu
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Used remote given for new connection

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:www.videocond2h.com

Dear Sir/Madam, Today 21/11/2015, I purchased a new Digital DTH Connection through online http://www.videocond2h.com.I got the set up box delivered and the connection has been given. But the remote that had been given is an old and used one.It was very disappointing such a reputed company doesn't have a protocol to check what they are delivering to the customer. I request you to replace it with the new one as soon as possible. My Customer...
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N
nitin82
from Chennai, Tamil Nadu
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Complaint no - 335670466

Address:Raigad, Maharashtra, 410209

Dear Sir, Previously my D2H was mount on the balcony grill for which Videocon charged me around 400-500 rs during the installation of D2H on the grill by using grill mount tool. After my relocation, i placed a request for re-installation of D2H on my new flat. On 17th Oct Videocon team came for the un-installed of D2H from grill and did the installation on terrace of my new flat but they didn't returned the mount tool for which they...
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Address:Mumbai City, Maharashtra, 400067
Website:www.videocond2h.com

I have purchased a videocon d2h HD setup box in the month of september and subscribed for 1 year package and paid rs 4500. Within few days of purchase the setup box was behaving abnormally and called customer care for resolution, Engineers did something and issue is resolved temporarily but again after few days faced the same issue and for 5 times. We ask for cancellation and refund, but in return Video con D2H people told us that they...
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M
mukesh_raghani
from Chennai, Tamil Nadu
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Services

Address:Mumbai City, Maharashtra, 400055

They asked me to pay 999 for upgrading from digital to HD set top box, paid the same on 10th November 2015, was promised that the replacement will arrive within 12 hours, today the 15th November 2015 no replacement received till date, after several calls also the Coustomer care seems to care a damn for resolving the issue, had to repeat all over my complaint to each and every coustomer care person about what I am going through, all assured...
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A
Ajay Kumar Dwivedi
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Wrong amount deduction

Address:Bangalore, Karnataka, 560077

My Name is Ajay Dwivedi my Videocon D2H Cus ID :[protected],
there is wrong deduction done from my A/C,
now no one is helping from Videocon D2H services.
last 10 days i use to call to CC, but no resolution and support.
Request you to please refund my wrongly deducted amount 300 ASAP...
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A
anukar
from Mumbai, Maharashtra
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No signal

Address:Chennai, Tamil Nadu, 600 050
Website:-

Dear Team,

This is Karthikeyan.S from chennai, and my Cus Id : 78051639.

Past 2 days no signal strength and called to register a complaint, customer care is forcing us to pay 150 as technical assistance.

Kindly look into this and do the needful as earliest possible....
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D
DHARMENDER TYAGI
from Chennai, Tamil Nadu
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Error in display

Address:600055
Website:m.videocond2h.com

Id[protected] ph. [protected] I am the customer of videocon since last 3 years. 1 & 1/2 yrs ago a problem was persisting in my set up box (error - E04-4) but it was however sorted out. but since i have recharged with Rs. 1000 the problem has started again. Even after paying the sum of 1000 rupees I am unable to use the service regarding this matter I have talked to your representative he's saying that you have to pay rupees 150 for 3 months...
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S
sojin
from Chennai, Tamil Nadu
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Set top box not working

Address:Ernakulam, Kerala, 682017

My customer id is[protected]Kochin, kerala). My videocon Set top box is not working and I have registered a complaint on 3rd November 2015. I called the service executives many times they always giving an assurance that the case will be attend and rectify the complaint within 8 hours, after completing 8 days the same has not rectified. I am not receiving any programmes for the last 1 week and still the amount is debited from my account for...
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