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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 106

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V
vipingn
from Thiruvananthapuram, Kerala
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Worst customer service, no one is attending the service request

Address:Thiruvananthapuram, Kerala, 695020

My customer id is[protected]Trivandrum, kerala). My videocon Set up box is not working and I have registered a complaint on 4th November. Since there is no response from them, I called again on 7th Novemeber early morning. The service executive assured that the case will be attended before 6 pm. But nobody came. I am not receiving any programmes for the last 1 week and still the amount is debited from my account for this period. And they...
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B
Binu Kumar Shaw
from Delhi, Delhi
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Not providing services properly despite of advance payment

Address:Bangalore, Karnataka, 560071
Website:videocond2h.com

My customer id is 90516643, mob no. [protected]. I lodged a complain on 01.11.2015 around 15:00 hrs to repair my set top box. They ensured me that it will be get repaired within next 24 hours. But the set top box was replaced only on 04.11.2015 around 18:00 hrs that too after several phone calls. The problem does not end here. Through the set top box was replaced with a new one services could not be resumed even i paid all the required amount...
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R
Rajendra M.Shah
from Surat, Gujarat
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Set top box

Address:395009

There was a problem in my set top box. On dtd. 25/10/15 company engineer. Replace it with Rs. 425/- charge. after replacing three times their none of set top box is working till today(04/11/15). and my connection is just off since 12 days. After many complaint they put their demo stb at my home and take my stb with them for matching consumer id and stb smart card no. This process is also continue since 3 days, but till date they are not able...
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R
rinku58
from Delhi, Delhi
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Service of Remote

Address:Durg, Chhattisgarh, 490006
Website:Videocond2h.com

My customer ID is[protected], A/c no 14564422. Today the remote is not working, as a result, we are not able to change the channel. It is fixed on your home channel of selling products. We are unable to view any programme. We want your immediate attention & rectification of the same. The local no[protected] do not respond. Kindly help. Thanks. Nanda Ghosh. [protected]/[protected]...
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Address:Bangalore, Karnataka, 560100
Website:www.videocond2h.com

If some service provider wants to be a good satellite box TV signal provider, then his service engineer should visit the site, within next 4 hours, as the customer's are unable to view television. But here is a case with me, with Videocon D2H, who are not sufficient enough, to service at customer location even in 2 Business days. [protected][protected][protected][protected][protected][protected]-------- Hi,...
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S
sudip_68
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Complaint

Address:New Delhi, Delhi, 110091
Website:d2h

I made a complaint for not performing my D2H Set-top-box on 30/10/15. Service engineer visited and informed that set-top-box need to be changed. On 01/11/2015 revisited the service engineer with a new set-top-box but could not resume services and told to visit on 2/11/2015. visited again on 2/11/15 and set-top-box replaced collected Rs.650/-, without giving any receipt, and said service will be resumed within 2 hrs. Now at 7.30 PM service...
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G
Ganesh_Thorat
from Mumbai, Maharashtra
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Facing set top box related issues

Address:Raigad, Maharashtra, 410210
Website:videocond2h.com

Date- 22 oct, 25 oct and 31 oct within 7 days 3 complaints of videocon d2h connection in kharghar. very very bad service provided by customer care as well as local area head. they were saying your problem would get resolved in 5 mins and i waited fr 10 hours. They seriously do fake commit which is really annoying. They actually manipulating public. dont know how to provide service and giving services. I have seriously wasted my 3...
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Address:Bijapur, Karnataka, 586129

My Videocon STB stopped receiving the signal and I raised a complaint with D2H customer care for replacing the STB. But till now they did not resolved my problem, daily I am calling the customer care and they take new complaint and they will tell it will resolve in 24 hrs, but of no use and issue not resolved sinse from last 15 days. Worst service from Videocon D2H....
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S
Shagir F S Siddique
from Gadhinglaj, Maharashtra
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After balance left in a/c without intimation disconnect the cable connection.

Address:Raigad, Maharashtra, 410218

I am a regular customer of videocon D2h since last 5 years and above . My consumer No is 51028635 in the name of Shagir Siddique. 15 days beforeI complaint to toll free no. [protected] that I have not seen picture clear, according to the same Vd2h co. has send his executive to clear the problem and same was done by the executive and ask for the service charges Rs. 150/- for the same. Iask for new remote purchase which Iwant to pay the necessary...
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S
srajeev
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Even after 18 days complaint not resolved

Address:Mumbai City, Maharashtra, 400099

As I don't know whom to contact to get issue resolved with VideoconD2H I am writing here. My customer ID: 54265654 I have 2 videocon d2h connections at home. For one of the connections I have logged a complaint through their call centre on 12th October 2015. Till date(29th Oct 2015) the issue not resolved. Initially they logged the complaint for the 2nd connection which was working fine. Then the engineers visited refused to repair the...
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V
Vivekanandhan Vediappan
from Delhi, Delhi
Sep 26, 2021
This thread was updated on Sep 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RF remote - pairing

Address:635305

The remote with the Videocon d2h unpairs often. If made complaints some technical persons supports through phone which couldnt be resolved by me. They deny to change STB box which i am not at all satisfied. I need a solution regarding pairing of RF remote with STB. Very WORST customer care service and technical engg support. If the services is postpaid, the company would have concentrated on Customer Care Service....
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K
kaivish
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and irresponsible behaviour

Address:Nashik, Maharashtra, 422006
Website:videocond2h.com

Hello there, I need to raise a complaint against videocon d2h service provider Customer ID: 90024164 Within a month I've changed four Set Top Boxes(STBs) because each of those STBs was damaged. Numerous time I have lodged my complaints to customer care but they failed to provide any permanent solution. I also contacted to Jignesh Dabhi( Team leader), Amit Sonawane( Senior supervisor) and Sumit Singh( Senior Supervisor) to rectify...
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J
Juhi Mehta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not a single channel is visible

Address:400067

ID no:[protected]
Registered name:- Sonam Mehta
Registered mobile no:- [protected]
It is not working since yesterday i.e 26/10/15. None of the channels are working. No signal is available. I have recharged on 7/10/15. I am fed up calling to customer care no.s which u have provided so submitting a written complain. Please do have a look at it. I am bored without watching tv.
I hope you will take into consideration...
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N
nk prasad
from Gurgaon, Haryana
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Payment deducted but not recharge d2h

Address:New Delhi, Delhi, 110044
Website:www.indiaideas.com

My icici card no [protected].I was recharge date 21/10/2015 my vediocon d2h from this card. But payment deducted from my card and d2h not recharge. So kindly help in this condition. Recharge amount 1566 rupees and vedicon d2h id[protected] and payment reffrence id-930881....
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Address:562101
Website:www.videocond2h.com/wsc/recharge.aspx

Recharged my videocon d2h account twice today, but money got deducted from my account and also got the reference number. But never got credited to my videocon account. And called there service, picked called after 15 min and sas they dont know....
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R
rahulebajaj
from Mumbai, Maharashtra
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All channel seen except "Live India" channel

Address:410507

Hi, d2h number: 66419233 last 3 days have unable to see "Live India" channel. i paid for all channel. last 3 days i mail: [protected]@d2h.com and toll free numer, but they dont take seriously and give me illogical answer very bad service Videocon D2H. regards chetan k...
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K
kakade_n2007
from Dongargarh, Chhattisgarh
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Commercial Calls & SMS

Address:Dhule, Maharashtra

I had installed Videocon D2H in year 2011 and within 6 motnhs, I discontiued the same. But, to my surprise, I am still receiving automated calls and SMS from the Vidoecon company to recharge the services. My mobile number is registered for DND since 2008, still i am receiving the calls and SMS from Videocon. My moble Number is [protected] ( Dhulia, Maharshtra.) Please help me to stop their irritating calls & SMS. Thank you....
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S
sfazil
from Hyderabad, Telangana
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Charging extra for not providing channel

Address:Chennai, Tamil Nadu, 600107
Website:www.videocond2h.com

Respected sir/madam, I have recharged for videoconD2H TV services for a year. Today 11/10/2015 - not able to view the channels, hence called customer support at [protected] they were asking me rs300 to send technician as a charge to visit. Hence I respect the higher authority to check on this matter please. Previously had a cable connection, use to pay only rs100 /month if any problem with the channel we call them, and the issue fixed....
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I
Innocent Aman Rana
from Jhansi, Uttar Pradesh
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Setbox

Address:Pathankot, Punjab, 145001
Website:I don't know

Sir I have purchased videocone dth connection yesterday bt my set box give me so many problem only recording and hanging problem .I register complaints from company bt my problem not solve out out engineer come and say you have folt own your set box after that he give me open old set box and he say set box is brand new I say no if I purchased new connection I am only want to a new seld box...
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S
Soleman Khan
from Kolkata, West Bengal
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HD Set top Box

Address:Kolkata, West Bengal, 743330
Website:videocon d2h

Dear Sir/Madam, This is Soleman Khan and my address is Vill-Kashinathpur, PO- Chandaneswar, Ps-Bhangore, Pin-743330, West Bengal, Dist- South twenty four parganas. I have Upgraded one D2H Videocon Connection on 06/10/2015 through on line Purchase. The Order No.D2H[protected] As per their Terms & Conditions and confirmation the delivery & installation should be 24-48hrs. Executive come to in same time and installation product...
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