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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 102

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V
varuntiwarimech
from Igatpuri, Maharashtra
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Relocation of d2h

Address:400614
Website:www.videocond2h.com

I requested for relocation on 31.03.2016 morning and as per call representative the relocation was confirmed by 16.30 hrs on 31.03.2016.
I was waiting till 17.00 hrs then, called back on the same day but only the complain moved forward.

On 01.03.2016 still i called two times some of videocon d2h reps. Called but nothing moved on ground.
I lost 3 days time in this which should be compensated.

Id...
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D
Desh kiran
from Bengaluru, Karnataka
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Videocon d2h remote replacement

Address:560068

I raised a ticket to replace my Videocon D2h Remote through customer care. And they said that the request was raised and it will get resolved with in 24 hours. But, I didn't receive any remote as such with in the time permit and they dont even communicate with me. So, I only called back the customer care (not a toll free number) and they kept my call in hold and they were discussing internally and finally after 45 mins in the call.. they...
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P
Prateek36
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Ala carte not removal

Address:450110
Website:Www.videocond2h.Com

Customer id[protected]
I have subscribed ala carte. Now i dont want to see star sports 1 worth Rs 34/- but I agreed to purchase another channel of same or more price but I don't want to see star sports 1 but they replied it's a 3 month locking period you can only add channel. I don't understand meaning of locking it's we only waste my money by adding more they don't remove the previous one and company enjoy the channel I don't want....
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R
Rupak k Das
from Visakhapatnam, Andhra Pradesh
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Hd6666

Address:530016

Hello,
I Rupak Kumar Das, barring with registered mobile no- [protected], Sub Id[protected], have subscribed for a new connection on[protected] at 23:21:27 IST. After the installation later I came to know there are few channels which the set-top box (HD-6666) is not supporting so I registered a first complaint; the very next day I tried to view the selected channels and I was able to view as I noticed that automatically the problem...
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R
ravindra t. kushare
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2h tv - communicated as free of charge service

Address:400708

Dear sir,
This week we had a problem, the some channels are not working and many time no signal problem, so we called the customer care, after long argument with the customer care they accepted to send the engineer for a free service, when the service person arrived here he did just updating the software in the stb box, thats what he did and then the box started working good. When i told them this is was communicated as free of charge...
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A
akashudt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge issues - misleading customer support

Address:624101
Website:www.airtel.in

My airtel d2h account Digital TV: [protected]-001

I recharged Rs. 750 between January 15 and February 28 2016. It seemed that someone from Airtel d2h just changed my pack without my consent and my money was deducted so quickly that now I am even unable to see the addon which should actually run till 28 February.

I contacted airtel d2h customer care twice and they took complaint and told I would get the amount...
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ashish.jony1991
from Sagar, Madhya Pradesh
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Stb complain/ your agent does not return my product

Address:Tikamgarh, Madhya Pradesh, 472246

Sir
           i am doing the last 1 month regular complaint
The product is box-on
Since the day that your agent saying the resolution is still postponing
The matter is heard me speak
Otherwise
My point is not being heard
If you did not listen to me then i will claim...
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S
S N Das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of D2H ownership policy

Address:Khordha, Odisha, 754005

Sir
Transfer of ownership policy i have VIDEOCON d2h product my customer id 67730220 name is Dambaru Dhar Sahoo . I want change the my name Satyanarayan Das...
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A
ask5891
from Chennai, Tamil Nadu
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Videocon crime

Address:Mumbai City, Maharashtra, 600082
Website:www.videocond2h.com

Hai,
This week we had a problem, the STB BOX started hanging up every day for 2 hours between 11am to 1pm, so we called the customer care, after long argument with the customer care they accepted to send the engineer for a free service, when the service person arrived here he did just updating the software in the STB BOX, thats what he did and then the box started working good.when i told them this is was communicated as free of...
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P
P Sara
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received since october 2015

Address:Mumbai City, Maharashtra
Website:Videcond2h

Customer ID:[protected]
I have not received my refund till date and after calling regularly for 4 months now they are demanding my bank statements
I requested them to send a written request for which months they want the details till date I have not received any mail or any call from them
Customer service is pathetic...
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S
seotech012
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care service doing fraud

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.videocond2h.com/wsc/index.aspx

Hi,

My Name is Vikky Singh (Videocon D2H Customer ID :[protected].

I have two connection from Videocon D2H, A primary and a mirror, on 25 Feb I got problem in my primary connection that the video was not coming properly and it was showing Signal Lost. So I registered a complaint to videocon D2H customer care regarding my primary connection and they arranged a visit to my place.

Executive arrived...
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G
gogol
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care calling 30 times a day

Address:Kolkata, West Bengal, 700030

Kindly stop the calling of your customer care phone calls not less than 30 times a day. I wont leave your connection but please stop these calls
Id[protected]...
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N
Nitiraj Singh Sisodia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application for name correction in your records.

Address:738

To
The Customer Relation Officer,
Videocon d2h

Sub : Application for Name Correction in your records.

For your information, I purchased your d2h connection on dt 29/02/2016 for my home at barnagar customer ID :[protected] and . You mentioned my name is "NITIRAJ SINGH SISODIA " in your records instead my actual Name is " DHARMENDRA ". So kindly rectify your records and obliged me. I hope that you...
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P
Pritesl
from Betma, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done

Address:Vadodara, Gujarat, 390001

On[protected]:45 am i make recharge rs. 859 but still they not make recharge in my a/c. debit confirmed from bank but videocon not make recharge.
cust id is 88143710....
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C
cncharan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One of the worst fraud product in the world

Address:Erode, Tamil Nadu, 638102
Website:www.videocond2h.com

I recharged 203 rupees in this morning stills the customer care is doing process to relay the channels. Do they need 2 days to relay the channels? My suggestion is do not purchase videocon d2h. customer service is woooooooooorstly worst....
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H
Hemant Singhal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is not working

Address:121004
Website:www.videocond2h.com

Hi,

I have brought Videocon D2H 4 years ago and last 1 year, it is not working, 4-5 month ago, I did not recharge my connection then I was receiving daily call from videocon. I have lost 5 months recharge amount. After getting confirmation I have recharged the same but service is going to worst on daily basis.

Finally I have decided to cancel my connection due to bad service given by videocon.

Very...
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S
shah kalpesh
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Correction name

Address:382480

I am purchasing videocon d2h services my customer id is 1670023 & my full name is shah kalpeshkumar ratilal but insted of my correct name your date shows kalpezbhai r shah so please correct my full name in your records 7 i also attached my pan card for proff of my identity.


Thanking you.

Kalpeshkumar ratilal shah
Swaminarayan castle-2, g-501,
Nr. Arjun ashram road, nirnaynagar, ranip...
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S
shah kalpesh
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Correction in name

Address:382480

I am purchasing d2h services my customer id is 1670023 & my full name is SHAH KALPESHKUMAR RATILAL but insted of my correct name your data shows KALPEZBHAI R SHAH. so please correct my full name in your records & i also attached my pan cad for proff of my identity....
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D
Deepak malik 1992
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Breaking of your own policy, engineer did not visit in 24 hours

Address:127021
Website:www.videocond2hwww.videocond2h.com/wsc/stb_complaint.aspx

My id 22454275
registered withname Deepak
Registered no. [protected] & [protected]
I made complaint regarding your service and my complaint no. is 40804862, at 21 februry 2016 at 1:16 P.m.
customer care executive give me the time of engineer visit, that was 7:16 p.m of 21 februry 2016, but no one visit at my home to solve the problem and not even give us a call to ensure the timig of visit .
today i called...
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subash bishnoi
from Ludhiana, Punjab
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Very poor

Address:Ludhiana, Punjab, 141010

Veery veery poor, aaj he phon aaya c aaj hee khrb hoo gya tii koi gal sun hee nhi rha phela taa d2hshop nye bol ta kii j koi problam aau gee fr sadi kol call karyo hun bol rhe hai ac kuj nhi kar skde mai is side nuu kade v us nhi krna tii frds tc v naa karyo koi fayda nhi hai...
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