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d2h Complaints & Reviews

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Last updated Mar 15, 2024
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d2h reviews & complaints page 97

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A
Amit.V
from Noida, Uttar Pradesh
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Very very poor service, 3rd class customer care

Address:Ghaziabad, Uttar Pradesh, 201002
Website:WWW.Vidocond2h.com

Videocon d2h proper response nahi karta, bhut he bekar service hai, mane ek connection kharida tha, jiska monthly recharge hd ka muje 305 rs bataya gaya, aur kuch hi mahino me wo badhkar 390rs ho gya, fir mane company me complaint likwaya ki muje ye nahi chahiye app le jao, muje request no. Diya gya or working 24 to 48 hrs ka wait karne ke liye bola, mane pure 7 days ka wait kiya, par koi response nahi mila, fir mane customer care call kiya,...
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V
vsarwate
from Mumbai, Maharashtra
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Purposeful disturb of all channels

Address:400064
Website:videocon d2h

All videocon d2h channels have been purposefully disturbed by technician in our building who had come to repair the problem for other member subscribed for videocon d2h service when asked regarding same the technician bluntly replied and ran away by disturbing our channels. We have raised complaint to videocon d2h customer care from past 2 weeks and have been following up continuously but still the complaint has not been resolved....
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Address:799270

The customer care is irresponsible and activated full package instead of requested channel and as a result my validity has decrease from 9/8 to 23/7. And they charged rs 135 more from my subscription. The company have to back my money....
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S
sainirajesh
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tv problem

Address:Gurgaon, Haryana

I complaint to videocon d2h that my tv not working on 17/7/16. Next day visit a enginear at my home he saying some part is damage he will came with part at evening same day. After that nobody came for resolve my problem till date 22/7/16. I call many time to customer care but they have no reply they say aaj kal, aaj kal, aaj kal i paid advance for one year allready

Pls take the action strongely i...
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Address:Khordha, Odisha, 751010
Website:www.videocond2h.com

I recharged my videocon d2h on http://www.videocond2h.com/ using my credit card. When i tried to recharge for the next time i found that they have saved my credit card information. Now i want to delete my credit card information so i called there customer care many times but they don't have any idea about how to delete the credit card information. Please do the needful....
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S
Sundargold
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Termination of the service

Address:560066
Website:www.videocond2h.com

Hi Videocon d2h

Customer ID : 98389464
Account No : 9791525

I gave the termination request by July first week, the executive said that The process takes a week time. Next week also videocon d2h executive said that my account is still active. so I gave one more termination request by 14th July 2016. But this time I was following it up daily. executives kept on telling that I need to wait for till 21st...
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S
superfast
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue of my remaining amount

Address:712136

Sir, i was a customer of videocon d2h. I recharged with 25120 for 5 years for the package selected by me. But from june-july they remove regional packages from base package and asking again to pay to view those channels. I complained them that either you add those regional package to base package or i want to discontinue videocon d2h and refund my remaining balance. On 7th of july one of their executive call me and told me they can't add...
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Address:New Delhi, Delhi
Website:D2h shop

I was order a projector by above i. D. But i was send my projector for servicing on 05.12.2015 by courier no.[protected] trackon company. My projector was returned but no wire, connection wire, remote, charger not received by me.
I was contact to your service station but the are not give positive response about my complain.
O i, request you to consider my problem and give my whole equipment.

Moh. Atik
S/o...
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J
Jitendra Nirmal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package d2h

Address:New Delhi, Delhi, 110025

I have videocon d2h connection registered on my name jitendra nirmal, customer id[protected]. i have new gold sport package which i was using from more than 6 months, earlier many channels were included in my package like malayalam (aisanet), still these channels reflecting in package on website of videocon package but these are not available/showing on my tv/set top box. first they didn’t inform me first before removing from my package...
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Y
yatinsinghal
from Solapur, Maharashtra
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D2h set top box

Address:Ghaziabad, Uttar Pradesh, 201001

I am very old yearly recharge subscriber of videocon d2h but i regret my decision on selecting this company.
I called the customer care with the smart card error e04 complaint but instead of helping me in resuming the subscription, customer care executives started to talk money language over the phone even without knowing the exact root cause of the problem.
They were so happy with the error and my problem that they confidently...
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S
swatiganeshpatil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2h connection closure and refund

Address:Mumbai City, Maharashtra, 400081
Website:www.videocond2h.com/wsc/index.aspx

Facd many challenges with videcon d2h. during rainy season the connection has gone. set of box changed couple of times. coplain resolution takes hell lotz of time.

Due to above issues wanted to close the connection and get the refund as we have already paid 7200 subscription. for the same when contacted to customer care not getting any response.in turn getting new new request id' s.
This is really frustrating.
br...
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J
Julius Cardozo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2h services not functioning error message signal not available

Address:Mumbai City, Maharashtra, 400011
Website:www.videoncond2h.com

My videocon d2h services not functioning since 12 july 2016. I was given a complaint no.44681977 with the assurance that company's technician would be visiting my residence within the next 24 hours. On completion of 24 hours when no one visited to resolve the problem, when i called up the customer care i was given complaint no.[protected]. This was again with the assurance that the problem would be resolved within the next 24 hours. However,...
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A
Ashwanishweta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Every channel of my pack is not enabled i see 50% channels rest are not working and for solution they will charge at least rs 200

Every channel of my pack is not enabled and i can see only 50% channels and for solution company saying that they will chagre atleast rs200 i am already paying rs 500 for my pack and in return i can see only 50% channels it is company duty that they enable all the channels if they will not respond to my complaint than i will suurrender videocon d2h and will switch over to other company...
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S
shashibglr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to provide connection in new address are not refunding actual amount for d2h

Address:Bangalore, Karnataka, 560032

Settop relocation i have applied, after so many repeated call to videocon d2h for reconnected settop in new location. nothing as been done. each time i called to customer care they issued new complaint and dragged 1 more day. after the deadline ended i again asked the reason for not connecting videocon d2h in new location. they said local operator problem so will not be able to provide connection in new location. but will resolve issue they...
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V
vaibh17
from Noida, Uttar Pradesh
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Hd6666rf for recording upgrade

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:videocon

I have a hd 6666rf setup box and it doesn't have the update for recording and when i called customer care for 20 times then they picked it they said that when the version will change from e.08 to e.100 then there will be recording they said it will take4 to 5 days its been 15 days and no update videocon services are just bad as poop i had already changed my stb 3 times and now its like hell provide us upgrade or i am gonna go to consumer...
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U
umeshsonawane76
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Signal not catching - company keep on asking for money for replacing set top box

Address:411057

Hi, i have been loyal customer for last 4 years. I stay in wakad, pune. Last year when we did not receive signal, videocon engineer came and he informed that lot of customers are facing problems due to set top box and he replaced it in dec 2015.

Now after within 7 months, again we had same signal issues. When called engineer, engineer came. He checked antenna on terrace and then set top box was hanging. So, he again advised...
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nmr023
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1 of 1, 296 extremely disappointing customer service — complaint no 406276091

Address:Bangalore, Karnataka, 560043
Website:www.videocond2h.com

Subscriber id: [protected]

I had raised a complaint[protected] on june 28th to enquire about channels which were not coming.

And raised request for cancellation assuming complete refund for the settop box and the amount already paid for three months subscription

I received a call from some lady and she was so arrogant and was not willing to listen and without my confirmation she has disconnected...
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vivekkulkarni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cable connection not working for last 10 days and the company has not bothered to even attend the same

Address:Mumbai City, Maharashtra, 410210

I am a subscriber of videocon d2h cable network. customer id[protected]. for the last ten days the cable connection is not working due some technical fault. but even after repeated calls to company's call center no.- [protected] no technician attended the complaint. repeated calls failed to resolve the problem. call center staff stopped even picking up the calls leave apart listening about the complaint. while installing the cable connection...
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Bibek Nayak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer not behave properly / without any reason deducting money

Address:560066

Dear Team,
We got issue with video con D2H some channel came and some channel not came.on 5th July 2016 i talked with customer care this is issue we are facing.
Then they told engineer need to check. Today morning engineer came we told this is the issue then he told issue with transporter and it will be cost around Rs.225 then 200 for service charge.the i told most of time we are facing issue before 6monyh i replaced new device...
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G
gopal6776
from Goregaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding our calls and our complaints

Address:Raigad, Maharashtra, 410210

I am gopal prasad having customer id no 91262346. I have been calling your customer service from last 01/07/2016 complaint id[protected]. But yet my complaint (Signal not available) has not been resolved. First complaint i made on dtd 24/june 2016. From last 12 days i am unable watch television, eventually only because your engineer failed to visit.
These 12 day 24/06/2016 complaint id[protected] delays in service have made me loss...
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