d2h Complaints & Reviews

I had been using videocon d2h for over five years, but the product and services were quite bad. The hd remote control would malfunction after 12-18 months, i had to buy new remote after that.in june 2017, i was not able to watch any hd channels despite paying upfront for it. When i called to complain, the customer service rep. Would insist on sending a engineer and we pay for it. So every time, i have a problem for any reason be it my end...

Mr ashutosh srivastav
Videocon d2h senior manager
Baroda branch
Gujarat
India

27th june 2017

Cust id 55396035

Dear ashutosh,

Hope your doing well but you know what i am very dissapointed with the way my complaint has been handles. So i know your the senior manager and dont have time to read or attend my complaint therefore i will cut this story short...

Dear sir,

I have satellite tv connection with setup box from videocon d2h.

There was no signal since 7th june 2017.

I called customer care number [protected] an i received woid[protected] vide sms.

On 10.06.2017 an engineer from mobile [protected] called me and informed that he will attend the problem in two hours time. Till the day evening he didn't turned up.

On 11.06.2017...

My videcon d2h id[protected]

I had complaint regarding no signal. The technician advice to set set top box by paying rs 200/- issue sold for time being & this happening every time, some times it running well after that again same issue. I thing there is problem of videocon weak signal everywhere i dont know how the signal gone automatically. Problem occur repeatedly....

I am using to watch tv channels through videocon d2h set top box, past few days the following (Skoda rapid buy now gain now) advertisement going on 10 seconds for change any channels in the tv screen. Already the tv channels also advertising middle of the programs. Why the videocon d2h company advertising unnecessary advertisement without our permission. I have complaint against the advertisement to the customer care executive. I hope the...

M using videocon d2h from last 2 years. My id is[protected]. Few months back i had problem with hd remote pairing n remote was replaced.
Now again i m having issue with remote pairing. Everytime we have to re pair the remote to use.

I have raised so many complaints online but no response. And their toll free number doesn't work at all.

They have worst service....

I have videocon D2h connection customer ID no 21745539 i am not using since march 2015 but videocon executive call me or message me to requesting me to recharge or giving me different different offer now i am recharged with ₹200 but my tv showing insufficiant balance i am wait 1 hour then call customer care they try to resolve but my problem is still not solve so they will provide me engineer to resolve problem but charging me ₹200 i...

Pls send the technician to shift the D2H tv...

I recharged for 500 to my inactive videocon d2h account 30367720 instead of currently using account[protected]. My amount has been credited to inactive account. I don't have that product with me. I contacted customer care of videocon d2h they were not properly respond. They said we don't that option. Please help me to transfer that amount to[protected] customer id.....

Plz change my registered moboil number name : bhagyashree pundlikrao khanapurkar customer id : 60484337 old moboil number : [protected] new moboil number : [protected] thanks...

I have your d2h service for the past 3 years and i have changed 4 remotes so far. the last remote after buying in feb 2017 stopped working in 15 days only. when i complained in march, your customer service person (on[protected] asked me to restart and reset the remote. but even after doing so, it did not work. then he told me that his senior is going to call me. i managed with a great difficulty for the time being but no call came. i called...

On 8th April 2017, my channels on D2H didnt work, so raised a complaint at customer care and they told me that an Engineer would visit. On 10th a so called Engineer landed, checked (not sure what he checked, told me its the problem with Setup Box) and recommendation I change the D2H setup box from the black box to the latest RH box white in color.

In the meanwhile he asked for my mobile phone, as he conveyed that he wanted...

Plz change my registered mobile number
Old no [protected]
New no [protected]
Thanks...

Hi
I have already sent email to Nodal officer Andhra pradesh, but all in vain. I would like to inform you that Videocon d2h is cheating the customers by misleading. I was informed that my package sillver sports(HD CHANNELS) will be charged around 285 after one month o[censored]sage and about rs 175 which is an add on was not even informed by the agents nor the supervisors which is not at all accepectable, how can you mislead the customers...

Videocon d2h website is very very slow. It is filled with unwanted jazzy features and does not load properly. Every time i have to recharge i face connectivity issues due to the very slowness of this poorly deigned website.
http://www.videocond2h.com/

It asks to relogin again during recharge even if i have already logged in. The addon coupons section is confusing.

I expect videocon to improve upon their...

Dear sir,

I have Upgraded my setup box from SD to HD on 25th March 2016, and at the time of installation of new HD setup box Videocon has provided warranty of one year.

My setup is not working properly since last one week so I have requested Customer Care to resolve my issue.

Now they are saying that since one year is complete we are not responsible for any problem cause in our product.
br...

Dear sir please salove my problem iam recharge in 200 rupes in paytem but showing the pending progress and my amount is debeit in my account 200 rupes please return give my amount in my account why comming this problem iam very suffer this problem iam a regular costumer in paytm please salove the my problem ima recharge date[protected] videocon d2h 200 rupes please resend my ammount aim waiting foe this...

I have recharged viedicon d2h 225 recharge amount debit in a/c but not recharged.order ID no.[protected]...

I have done Videocon D2h TV monthly recharge of Rs.275/ through your Recharge it Services on 07/03/2017 at night 21.00Hrs.Rs.275/- are deducted from by bank account vide tran.id no.[protected]GAAXRAJA4 of SBI Chiplun branch, but this amount is not reached towards Videocon D2h services.So my T.V. is not recharged & started again.Please ook in to this matter & transfer the amount & restore my services.Videocon D2H customer id is 81109236.Solve...

Swear Slim Belt company Number : [protected]

From the Airtel digital tv i ordered the above mentioned product on Friday dt.22.1.2017. and i got the same product within a day.while ordering they promised that they will replace the belt in case no effect in 15 days . I was surprised. When the delivery boy gave me the box of Sweat slim Belt it was written xxxl size for the one belt and other one was XL. i told him that i dont require...