d2h Complaints & Reviews

I am gopal prasad having customer id no 91262346. I have been calling your customer service from last 01/07/2016 complaint id[protected]. But yet my complaint (Signal not available) has not been resolved. First complaint i made on dtd 24/june 2016. From last 12 days i am unable watch television, eventually only because your engineer failed to visit.
These 12 day 24/06/2016 complaint id[protected] delays in service have made me loss...

R Veeramani
address no 25 sreenivasapuram
anakaputhur
Chennai 600070
mob. [protected]...

I am not able to watch TV from month of june 2016 and my money is wasted. No positive response from service team to visit customer place and resolve issue.

My Details :
Rahul Rastogi
[protected]@gmail.com
Videocon Customer ID :[protected]
Videocon Account No : 14846762

Sevice replaced the reciever part with paid service on 25th June but still the product is not working. Previously atleast...

Mne abhi apna d2h rcharge kryaa but vo rcharge to hua lekin koi b channel ni arhe... Na hi koi serials k na hi news k... Asa q ho rha h ap plss btiye asa q ho rha h or is ko thk kijiy... Jldi... Asa phle to ni hua... Fer aj q ho rha h... Agr asi hoga to hme connection chng krna pdegi... Agr ase hi problem aaynge to... Meri d2h i'd h[protected] plss isko jldi s jldi thk kijiy abhi......

I am one of the poor customer who bought videocon d2h dvr box and repenting daily on this decision

Recent issue faced:

For past 2 days few hd channels pictures are scrambled and not clear and so i registered a complaint. One technician named mr. Sundar ([protected]) from thoraipakkam (Chennai) videocon service center visited my place and tried to fix the issue.

Instead of fixing the issue which...

Customer details
Customer id :[protected]
Customer name : ankit jain
Account id : 14850870

I am the customer of videocon d2h. Day before yesterday i got call from number [protected] & that girl told me that if you recharge the same on today you will get flipkart & ebay voucher worth rs:2000/-. I asked her about the details of same but she denied and told me that you will get the offer details on customer...

Yesterday i try recharge via online debit card.but
transaction failed message appears but recharge amount Rs.275 deduct from my account.

when i login in my vidd2h account its showing not recharge my vidd2h account.


vidd2h mail me.-
Dear Customer,

Thank you for transacting on the Videocon d2h Web-site.

Customer Details
Customer ID :[protected]
Customer...

My name is santa. I am using videocon dth since last three years. Since last three days not getting malayalam tv channels in the dish, displays a message that signal not found.

I have complained the same but videocone asking for service charges for visiting home.

I have already paid for one year subscription. So why they are asking for additional fee for problems which is not in my side.

The...

We are facing serious problem with videocond2h service. Channel display on screen & voice & picture does not match. When complained they argued & proposed for service engineer's visit (Chargeable). Since product & services are from videocon why should visiting charges are applicable.

Since this problem is common with most of the members in our society, we seek urgent intervention from co.

Regards,
br...

We had bought setup box 2 years ago as per month 180rs but now they are charging 275rs p.m, but also we are paying recently they removed one important channel and moved to add on list as 30 rs p.m, we subscribed to it, and then again he Moved one channel to add on list please help me they are cheating us and charging more money from us .

channels
1. ETV urdu
2. Sajda -786
.
please help me solve...

Customer ID :[protected]
Customer Name : SANKAR .

I recharged my account with Rs.225 on May 28, 2016 based on plan mentioned in Videocon D2h website.

South Silver =
Flexi Pack ( `99/- p.m.)
+ South Silver Lite TopUp ( `96/- p.m.)

+ GEC TopUp (` 30/- p.m.)(p.m. corresponds to 30 days)
= ` 225/-p.m.

I am using videocon d2h connection for the...

HI, Am venkatesh kumar, i taken the connection from videocon d2h and without my request they have been activation USB recording facility and detected Rs 1 per day to till day before yesterday.When i cross verified the same with customer care said that it was activated by Back end team and money will not be refunded. nearly they detected Rs 750. I was cheated by videocon without my request How come they will enable USB recording service. Please...

Hello, I have a D2h tv connection at my home in that we have a basic package of 99/-Rs and if anyone need other channels they can add it through "add on channels".Here the problem is while i'm trying to remove add on from my account it is not taking so i requested them to delete it but they were saying we can not do that because the package was changed. I just need the basic package if i want any other i will add or i will choose something...

Dear service provider,
Please note that since last one month I am not able to see more of channels in my D2H set of box like no movie, no news, no social channel too.

I was tried to connect your customer care but always busy tone received or not connected.

Yesterday one of your customer care executive told me that if you want to resume your service again then Rs200/- need to pay extra as service charge.br...

Called so many times but videocon didn't responding. Again n again telling me that u will not face these problems but still m facing these problems. Not even approached me. Zero service. I was happy one year ago that time services were excellent but now m feeling that worst experience of my life using videocon d2h. i[censored] wanna find out the problem my user id is 44948440....

I have recently faced an issue with network and called customer care in May2016 and they came and replaced a part near to Antenna and about to charge + service charge. It worked for 2weeks, again the same is the problem.

Now they are asking to pay service charge again and the same piece replacement.

If the piece that is given at first is of good quality, it might have got closed now. and the customer service...

Hi this is praveen kumar from hyderabad. I have a videocon d2h connection
Name sarada devi
Customer id 34457230
From[protected] setup box not getting signals and the error message shows "signal not available"
From that day onwards i am trying to contact with customer care and finally
On[protected] service engineer checked my stb. I was told that the receiver is not working and replaced with new one. br...

I am getting a very frequent calls to my mobile from various numbers before and after of every subscription of my videocon D2H which really irritating.kindly help from those unwanted calls.there is no proper customer care number to address it.these calls are mostly coming from dadri / gazhiabad uttarpradesh.in a given single day more than 5 times calls been made....

Dukhi kar k rakh dia h tum logo ne .x( roj ro jnetwork proble. aye din 24 ghante ek hi error shot hota rehta h erroe-04-4 . jub se videcon d2h lagaya h ghar pe pareshan kar dia, roj kisi na kisi bat k liye complaint krni padti hai. ek to ap logo ki service kharab hai or technician ki fees b hum hi pay kre. basic pack ki value badate ja rhe ho or channels ki bat kre to ku6 ata nhi, har cij k liye pack hi activate krate rhe to tum log channels...

This is to inform that i have made a compliant about the non working of the set up box on tuesday i.e 07.06.216. Till now it was not resolved. two people have come at different times and both gave different problem without informing what is the exact problem. repeated requests have made to the customer care but they gave pathetic replies and every time we call customer care they generate a different complaint number and an SMS is sent informing...