d2h Complaints & Reviews

Videocon d2h... Everytime there is a problem they take away our box, do some research and force us to buy another one. This time the problem kept persisting and the customer care department kept disconnecting my phone. Extremely frustrating. The technicians are not even able to comprehend what notifications come on the screen, they keep calling someone for help or ask me to read out what comes on screen and their seniors keep arguing that...

I didn't receive the product videocon d2h hd box from comparedth.com which i booked on 30.08.16...they told it will b deliver and installed within 24 hours but yet didn't delivered ...i even credited Rs..1500 ...the amount of d product below details...Order Details:
Order ID: CDT[protected]
Order Date/Time:[protected]:37:24
Order Status: Pending
Payment Status: Paid
Txn.ID:
[protected]
Payment...

These channels are still not available on videocon d2h... I have a platinum hd package which is highest paid package that you have and still i don't get these channels cos you have not provided it yet... Its useless to pay so high for such a poor service and videocon d2h should be ashamed of themselves... Don't give us justifications about the channels content that they are same as star sports 4... Make these hd channels available like tatasky...

The remote given to me by videocon d2h was faulty from the start. I complained repeatedly to change the remote, no one came from the company for three months. I had to pay Rs 350 to purchase a new remote after three months of waiting as they said that the warranty has expired now. Recently, the second remote has stopped working again. I have recently recharged my subscription (during which the second remote was working) for six months for...

I upgraded from normal to hd by top up of 1950. Just 15 days before. They said, i'll be getting 3 months of hd package. Now they are saying my stb is cancelled and i must recharge it again. Why should I?? My customer id is 32166844. I've contacted the customer care number of times. But problem not solved yet......

17th aug. 16 logged a complain for relocation of d2h to c. care but no one turned up till 20th morning. again called to check the status on 20th morning they tolled that technician will call you by 3 pm today & received a complain no on my cell which says that issue will resolve by 21st aug. 16 but till date it has not been solved. i belie i have been cheated....

I have buy videocon d2h in 2011 and my customer id is 45145078 .my name is mobin kachhi n istead of this your deta shows mobin bachhi.so plz correct my name as early as possible....

My videocon d2h customer id is 65902584

Name ; mahendra

I am getting too many calls as a reminder to recharge my videocon d2h. I know when i have to recharge, they are not required to call and remind me. I am tired with these unnecessary and unwanted calls. So i request you to do something,.
So i dont get these calls. (Asap)....

I hav taken cable conection fron vefiocon d2h guruvayur on 2015 november 30 id no[protected] and subcribe south silver package @ rs.202/ per month and credited full amount Rs. 3300/- for the period upto 27th December 2016. in this conection i hav got a masage in my phone and not got any receipt . I hav get the conection with out any disterbence upto 2016 may . now after june i am not getting their service, since last two months i am not gettiong...

Videocon d2h company has not resolved complaint for more than 2 weeks. My remote is not working. No engineer has called me to attend the complaint.. Call centre is hopeless. Not able to address complaints. Senior officials of customer care disconnect the phone. Many complaints registered. No escalation mechanism at customer care centre.
Customer care number[protected]
Due to poor service i have kept account renewal pending....

Videocon d2h Customer I'd[protected].When I call for installation of d2h they told me engg will be at your home in 24 hour but engg don't came.I call back they told me wait for 8 hour still no one came.i called again for 6-7 time they kept me on hold and cut the call and blocked my no.-[protected].Still they don't solve my problem What should Ido now...

When a videocon d2h engineer finishes his assigned task of any repairs, installation against a customer ticket, he informs the back end and back end sends an sms with deligh code to the customer’s mobile. D2h engineer asks for this number and generally customer is compliant to share it. The thing i this is only to be shared if you are satisfaction with the job done by the engineer.

This is a very poor customer feedback practice....

Hi iam Videocon d2h user for the last 2-3 yrs. I had no issues except small issues till 10.08.2016. Today that is 11.08.2016 onwards one of service engineer came to resolve my neighbors connection problem (4 feet distance). In tht process he fiddled with my d2h cable too and I lost connection. When I ask customer care people they says that you have to pay Rs. 200 for service to engineer. I don't understand he come creates the problem and...

Hi my name santosh kumar chaurasia,
I took the connection from videcon in thane maharastra. When i took the connection there was a common connection so that they did not provide me disc antina and they said when you relocate any where i will give you antina without cost. Now i have relocate from thane to banglalore and i give call to videocon customer care to installation. Now they telling me to charge for antina i told them you have...

VEDIOCON D2H call center executive call me and describe many scheme like d2h cinema, active music world and he was convey for activation this services but i was not giving any type permission regarding activation any services .but he was active this services without my permission . and when i have recived activation message in our mobile then i was contact vediocon d2h call center and register the complaint (complaint no[protected].but today...

Very often coming interaction with you due to the nuisance created by your team as you know I am the subscriber of your D2H services since the year 2015. Recently I was renewed my subscription with existing package, some problems created by your team and also it was resolved with your involvement.
Now I once again encountered with a new problem, suddenly my package HD channels disappeared from my TV and showing the error of insufficient...

I have face the problem of signal lost in Videocon d2H. Last month I was sent the request to change the set top box due to my previous box not working properly. After changing the set top box, its not work properly. For this I have raised the request for the problem. One time the have been visited but problum was not resolved. When I was raised the request second time then they will asking for Rs 200. After all the product is In warranty....

I Mr mohit Mede using Vid D2h from long time.But from few days I am facing network error n I complain 1000 times for it.your engg comes n he dint resolved yet. I want to complain against Area manager and engg Mr laljit Yadav visited my home n taken money from me and not resolved the issue .
Pl take serious action against these fraud people's.

Mohit Mede
[protected]
Nerul...

On 24th march 2016 i have recharged for rs. 1830/- for six month, plus one month additional discount, but to my surprise company has started an additional deduction every month without my knowledge.

When i have enquired for this deduction, they have registered a complaint against dealer on 26th july 2016, which is closed on 2nd aug, 2016.

According to company there is nothing wrong in it. Same is faced by my...

I called thrice to the call centre and thanks to the efficient customer executives who didn't even have the basic courtesy to speak to a customer. All the channels were working until I did the recharge and to my surprise none of the channels were working. When I called up the customer service they said an engineer would visit and fix the issue and I need to pay Rs. 200 to him. My simple question is that how can things go wrong within an hour...