D2H — unwanted subscription

D2H — unwanted subscription

S shorab.sharma from Mumbai, Maharashtra

Hi my name is shorabh sharma i have a connection with d2h videocon my customer id is 6998635. The company has added unwanted channel to my kitty to make me pay more without my consent which is rangmanch channel which is never requested and if you check my viewing history i have never even watched that channel. I want that channel removed and also my money refunded, earlier this month my set top box was not working for so many day i made so many complaints but no one cam to repair after waiting for weeks finally someone came i want the refund for that as well i was not able to view the world cup final for which i was paying extra as an addon for the sports package. Was this information helpful? No (0) Yes (0)

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d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Mr. Sharma,

Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Mr. Sharma,

We would like to inform you that as per your request we have deactivated the channel Rangmanch Active. Furthermore, we have tried to contact you on RTN ([protected] / [protected] ) but are not contactable. Kindly let us know if you need any further assistance.

Thanks & regards

Thakur carzy

from Mumbai, Maharashtra

I have made a wrong payment and they avoid to reverse my money.