d2h Complaints & Reviews

Me videocon d2h ka customer hu mera cus. Id 86262443 hi.

Mene 8-5-19 ko website se mera plan change karne ki kosis ki lekin plan change nahi huva iski complaint mene cus. Care me ki vahase muje complaint no.[protected] diya

Kuch din baad mene plan change karne ki kosis ki lekin plan change nahi huva mene phir complaint ki aur muje complaint no.[protected] diya

Lekin aaj[protected] ko bhi mery complaint...

This is to inform you that i am use videocon d2h conectiin .my problem is that ...i want to discountinue my service .
Regarding this meatter i will call to customer care no but customer care representativ denied for this .and i have also 186Rs balance in my videcon d2h account i want refund it because i am not use this balnce and service so please refund me my balnced account ...my id is 410660

Thanks & Regards
Customer(410660)br...

My connection number is[protected] and it was in deactivation status for a month or so. When i logged in to videocon d2h website on 30 th may 2019 to recharge, i found an offer for 3 months recharge where 30 additional days will be free. Hence i recharged rightaway.

Post that i have noticed that additional 30 days is not provided to me. I have spoke with the customer care several times, but no proper response and they are claiming...

Dear Trai,

I am a Videocon d2h user with customer id [50536262]. Since the last 8 years and from last 1 month, I am facing a no. Of issues regarding services of Videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions and making a false commitment.

First Complaint:-

I have lodged a complaint on 6th June 2019 for my dish is broken and at the same time, I made a recharge...

Almost 100 times called to customer care regarding channel activation on my secondary connection but no one is there to activate this. Even i sent mail to customer care but no response from their end. When i mentioned i don't want this connection please refund my amount they are saying that there is no policy for this. They are not doing activation as well as not going to refund my amount...

I recharged my d2h account on paytm, amount has been deducted but not reflecting on my d2h account and my services are stopped. When i complained over the call on their customer care number they have opened a service request with number[protected]. I have received a sms saying that the issue has been resolved but still the issue persists. My paytm account hasn't been refunded nor my cable is working. Please look into this.

Customer...

I lodged a complaint against the unavailability of signals for few channels (Star sports 2, star sports 1 hindi, star sports 3, sony ten 1, ten 2, ten 3, sony six, sony espn, sony mix) in my bouquet on 17/06/2019. I watched these channels seamlessly till 16th of june 2019 on the ind vs pak match. But on 17th the channels were not being shown, although other entertainment and movies channles are being shown. I have been caliing to the customer...

I had complain regarding no signal from 12 june 2019 still it was not attended by company. They only give false commitment to customer. Very poor service need to actions on it. On 12 th june first complain they told me it will resolve 96 hours. The complaint not respond by authority. Second complaint register on 16 june. Same things they not responding. Its very pathetic on third complain the discontinued my call wih no resolution....

Customer Services Number : 95441556

One of the most pathetic service provider in the industry is VIDEOCON D2H. I have been using this id since long, but have never felt good anything about this services provider.
Today I have wasted my 2hours calling at customer care number and neither of them are able to provide me solutions, moreover every time they disconnect my calls.
I’m mentally harassed and frustrated...

I have recharged my d2h account for 6 months ( rupees 2289) by logging in to my d2h account. I recharged this amount from my paytm wallet. Paytm confirmed that, the amount is successfully transferred d2h and amount is also deducted from my paytm wallet. But, the amount is not credited to my recharge account. Paytm asked me to share written confirmation form d2h that they have not received the payment so that, they can action from their end....

Dear trai I am a customer of videocon d2h and my customer I'd number is 98193076, from dated 08.06.2019 I was unable to viewing my TV programme, in this regard I was registered a complaint through his customer portal vide complain number[protected] and they gave me assurances that your problem solved with in 4 days. After completion of 4 days my problem didn't solved and nobody did not contact with me in this matter. Again I was contact regarding...

Hello Anil,

We have parent child connection and out of 4 connection 3 was inactive.
Now we have recharge for 2 months bearing Transaction id:[protected] & order id:[protected][protected].
But our TV is not working still..

If you try to reach Customer care ([protected]), they are not picking up the call many time and execuses by saying server down.

For few time let me just forget about...

My registered customer id is 66650143.
I have recently changed my set top box for which I was supposed to be charged Rs. 450/- ( 200 engineer visit & 250 for box) but they have charged me 200 /- extra for no reason . and it has simply got deducted from my next recharge .
After calling up customer care they have assured me to credit it within 24 hours but that did not happen again after calling next day I talked to some senior...

Dear Customercare

I was recharged with 900 rs, as of now when i was checked my amount is showing 600 rs why?
i was registered a complaint for service issue and i paid cash of Rs.200 to service technician at the time of visited . now why my bal is cut for service again ?
i was given compliant for service issue, remote replacement, now i am not able to get signal again and no technician visited yet from last 3...

I recharge d2h through freecharge website
Before recharge there is an option type customer id or reg no number.
Unfortunately i type my mobile number that number does not have any reg d2h account .I have 2 sim card so confesion.
But my amount debited 210rs
So please refund my money.
My d2h customer id[protected]
My in un reg mobile number : +[protected] this mobile no was recharged
This...

Hi Trai,

I am customer of Videocon d2h, customer id "70772460", My d2h box is not working last 20 days, I have raised more than 10 complain so far, but no body is listening, They are closing my complain everyday with false reason.
I got irritated following them. even engineer came to visit and he did not bring the box but taken 200 rs as service charge and he said that he will bring the box in evening and fix it. but...

Hi am a Videocon D2H customer and am using Videocon D2h past 4 years,
The last December I requested for relocation and they send engineer to install the devices and it work fine and we paid RS.400 as a relocation charges.
But they have deducted RS.400 my d2h account without any information.I made a call to customer care and they told the deducted amount for December relocation and informed them that we already paid to the Engineer...

My d2h customer I'd[protected]
I recharge through freecharge account
There is option type d2h customer id or d2h reg mobile number
I type mobile number (not d2h reg mobile number)wrongly.
But this mobile no also my number.that number not belongs to any d2h id
But amount debited
I contact d2h customer care they tell within day complaint resolved but today I contact customer care .they ask debit card...

First of all I am a stupid that taken videocon d2h. Previously I had an issue with d2h as without my notice addons added to my account and after a long discussion they removed from account without any componsation. I am not using d2h from more than 6 months and today unexpectedly recharged the account and got to know that my account is still in active state and my amount 333 will not be refunded. I asked to close my account and what they...

I am user of independent D2h. I bought set top box with freedom 1999 offer. Company provide all channels free for 1 year in this offer. But after 3 months company change this package without informing me and most of channels closed in this package.
Then all of star channels closed for long time. When it starts zee channels had been closed.
And now today on 13 June all of channels are closed. They should give me bater service...