d2h Complaints & Reviews

Worst service ever I have seen by any DTH service provider. I too agree that Videocon d2h is intentionally not provided their toll free customer care no. And if provided than the call mostly not connected, if connected then they put on hold for long hours and automatically disconnect the call. Overall doesn't care for their customers.
I have selected for multiroom connection services provided by d2h from more than a month. For connection...

Videiocon company not giving relay service and saying pay for relay why then why taking subscription. I am the very old customer and paying regularly in advance and nothing is payable but inspite of our no complaint record now the call centre at complaint cell informs to deposit for doing the needful under the circumstances i am liable to claim the benefit for non relaying and mental harassement. if the matter did not resoslve then the matter...

Sir,
Mera nam Manoranjan Kumar hai aur mai Videocon d2h ka custmer hoo.mera id 67052493 hai.mere account se paise kat liye gaye hai jiske liye maine 29.06.2019 ko ek complaint bhi ki jiska no[protected] hai .lekin abhi tak mere paise nahi lautaye gaye .phone karne par kewal ek hi bat kah rahe hai apka paisa laut jayega lekin aa nahi raha hi ....

I have ordered videocond2h on 27/06/2019 and today is 03/07/2019 still my installation has not done as per company T&C installation need to be done within 48 hours. I have called several times to customer care they are simply disconnecting my call after the conversation and fake commitments from customer care representative
Please take severe action. My customer ID is 23354720
I paid RS.1799/- in advance I request you to take...

I have installed independent d2h tv in October 2018.after few Months service thay fully stopped to broadcast all channels since 13 June 2019.i have made complaints many times to independent tv customer care.everytime they they said wait 7-8 days the service shall me restart, there is a technical issue.plz take proper against it.we can't access any news, entertainment etc.its harassing....

I selected pay channels as per trai guidelines (Cust id is[protected]. But it is found that ndtv india (Ch. No 305) is in my package list where as it has not been selected by me. D2h is forcing us to view ndtv india and not following trai order.

I also contacted videocon d2h customer support to raise complaint, but they are taking complaint against above matter.

Further i also like add that the channel is not...

I subscribe for annual subscription in last dec 2018 which is due to in this dec 2019 regarding renewal of subscription
From: arjun manisha on thu, 27 jun 2019 18:23:26 add to address book
To: 1 recipient | see details
Dear sir,
With regards to say that i (Abhay kaushesh) my customer id is 3350322 had renew my subscription for one year on 14th dec 18 from your web site as per your provided package which was unconditional...

Dear sir,
My self customer of videocon D2H wants to bring to your notice that this company is not providing me bill for the subscription that i chose. WHY i don't know ?

for same yesterday i call there customer care center and asked for the copy of current month bill, but was totally "shock" to know that they don't have such kind of facility to provide bill to customer. As government say you should ask for the bill...

Hi trai,

I am using videocon d2h past 4 years. Yesterday[protected] i recharged rs 400 for july month. After successfully recharged i switch on tv, but got signal is not available issue. So i contacted customer care for reboot the signal. They tried but got same issue. Today[protected] technical support person came to my house to check the signal strength and he said, we need to shift the dish antenna. I replied to him...

I am complet to videocon d2h company but there are not respons my complent
I am recharge my setup box and hi is not working pay channel only seen company channels why are not see me my package channel
Videocon company employee is saying your complent is resolved to 24 hours but i am complet is every day one complent is not resolved the are is use me only not to service provid...

Dishtv — channel selection-d2h not working-excess subscription charges

Videocon d2h - dish tv india ltd.
Fc - 19, sector 16a, film city,
Noida, uttar pradesh, india.
Pin code – 201301
Customer care email id: [protected]@d2h.com
Customer care number:[protected] /[protected]
Toll free number:[protected] /[protected]

My name is darshan ashar my d2h account...

I am a customer of vediocon d2h since last 9year but from 22/6/2019 my set abox got damage and i rasied a complaint but no reponse fron their side some ref. Complaint no are[protected]/[protected]/but when the dth recharge is to finish they call like nothingin in past i have face the same problem they dont have any follow up regardit is not good for the company like this a small voice also be seen it will be encouragement for consumer well iam...

I have recharged my videocon d2h account recently for an amount of rs.253/- and selected alacarte channel and paid the money shown for the selected channels +ncf+tax. But later i received message that i am charged for an amount of rs.482. When i asked customer executive that 2 additional package has been added to my account. When i asked them to remove it, they are telling it is locked and can remove after 28 days.
Kindly stop this...

Operator activated channel package by mistake without my knowledge, is communicated to me by videocon. My one month balance got exhausted in 4 to 6 days, that amount is not yet refunded. I want refund

Dear prdip dharam your complaint no.[protected] for customer id[protected] has been registered and will get resolved till tuesday, june 4, 2019 12.36 pm...

I hold a videocon d2h account (Customer id[protected] for last 5 years with subscription of a platinum hd combo pack. Being out of my hometown i didn't recharge my account for almost an year. On june 13 after recharging my account for rs. 725, i found some error (E30-4, mentioning validation of smart card) and couldn't see any channel. But the account was updated and balance started getting deducted. After few phone calls and emails, d2h...

Dear sir,
On 18.06.2019 i have logged into my d2h account through my customer id where i found there advertisement "get 1 month free on 3 months long term recharge". My customer id is[protected]. I recharged my d2h with this offer. When i have clicked on the amount the offer was showing me eligible.

After 2 days of recharge when i checked my account again through there website log-in my validity was not as per the offer....

From last 48 hours i have called customer care no of videocon D2H more than 25 time to add and activate 5 channels as i was not able to do the same from Videocon D2H official web sight.
But whenever i called the customer care no they are telling me they have added my requested channels and to keep my set top box in on condition for 15 mins so that the requested channels could get activated. but the channels are not getting activated....

My pre-selected mera wala plan was rs. 261/-, on 16/06/2019 i recharged my videocon d2h account by 100 rs. But it not work, therefore i recharged my account by rs. 261/- i. E. Total recharge done at rs. 361/-. But still i could not see my pre - selected channels, i called customer care and again recharged star package i. E. Rs. 49/month., customer executive said this package amount will be deducted from my account which was rs. 361/-. Next...

Dear sir,
My grievance is regarding the abrupt discontinuation of d2h services which is owned by videocon group.my d2h id is[protected].with repeated requests and complaints, the service provider has utterly failed to redress my grievance.this irresponsible, callous and careless behaviour on the part of service provider expresses their poor and incompetent consumer redressal system.i lodged my complaints vide no.[protected] and
another...

There are very poor signal service in my area so i complained[protected] on 16.0.19. Their technician visit and told "poor signal issue dishantena have to relocate but i have not driil machine now so come next day". On 26.06.19 my d2h account shown insufficient balance. I called their toll free no.[protected]. On 9:32 and informed about problem. They said that my d2h account is debited by rs.200 for technician visit charge. I said that technician...