Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

I am not satisfied daikin service..
I complaint 11 april 2023 about cooling problem my AC. I am buying this new product july 2021 and now get problem only 1.5 year.

I called customer care 11th april 2023 due to ac not cooling. The service centre name cooling control they behevior bad and rude
Then company send someone technician they check after the person damage my PCB and they run away and other person will come and check..
Next day other technician came check they told that your ac not working pcb damage and this is chargeable approx Rs 3500 and to took Rs 500 for visiting charge and they not doing anything..
Now cooling control not respond anything and when i call they behaviour i like i am a beggar.
My father is heart patient and doctor advice to keep your father in ac..

Now i have faceing problem last 4 days

There is no follow up from Sathya agency for installation. There is no support for purchased products.
Even our contacts also there is no correct responds. 3-4-23 brought ac still now ac not installed we brought 4nos ac in that day.
We are dissatisfied with your responds.

I purchased my Daikin AC in ict 2019 I was so happy with its cooling I got all my AC replaced with Daikin. However the service provided by this Daikin authorised service Center is worst by Shree Cooling creation Dombivali, it’s been managed by some Mr Bagwe. This ppl finds every way to lootify you once you approach them. Their charges are way high and you get trapped. I approached them a year back for replacing/repairing PCB, they never came back to me n kept avoiding and informing me that PCB is under warranty, finally I d to be behind them n they told me the charges would be 6500+ 1000 (installation) for replacing it as it’s out of warranty. Although the place from which isn’t was purchased Vijay sales ppl were agreeing that it should be under warranty this ppl clearly denied.
I m requesting u to pls look in to it n help me claim my warranty and get Thai replaced also to take some action to save other ppl from this Fraudsters and scamsters.

Very disappointed with inverter Ac Diakin purchased . Engineers comes from solar Enterprise and changes the mother to another Ac and other Ac too is not working.eng said there is no warranty on this mother board as it's old model ...I was pushed and cheated to buy old model as now there is 5 years warranty on motherboard they say .I have paid my hard earn money for 3 Ac n within 3 yrs my all 3 Ac they say Motherboard is gone and I had brought Stabilizer too so I don't damage my Ac but sad there is something wrong with that old model Ac ..I would kindly request to credit myoney back of all 3 Ac or replace the motherboard boards of all 3 Ac ..as Solar ^have not bothered to get my issues solved .very bad service

Respected sir

We trusted Diakin Advertisment and bought new air condtioner inverter model in 2019 ac worth 45000/ from the date 0f buying cooling extremly good for 6 months, then gradually cooling reduced only air produced..

2019 period was covid i could not able to claim my warranty. after 10 month my inverter board corrupted. due to covid no technician came for service . then after once covid settled i changed inverter board paying 7000/

now from 2022 cooling were not there i approaced for diakin service. engineer visited forn diakin and reported inverter PCB board problem, AGAIN AND AGAIN asking me to pay 7400/

can we file to consumer court, because buying this ac we have struggled a lot OF mental depression, no cooling all the time kids women were too much suffered in heat. not ab;e to enjoy the complete cooling from diakin ac. diakin company providing low quality PCB BOARD product to the constumer. and making poeople lot of mental depression.

more ever no customer should affect like me in diakin company. very worst low quality product .

i have informed to Mr. Sarath Diakin service Manager Regarding filing my issue to Court. He also replied its your right to fight for your rights for low quality product.

mr.sarath ([protected] }

thanking you

Joseph
[protected]
chennai

We have bought Daikin AC before Covid Season.
From First year itself it has Gas leak issues and I raised this concern over Facebook also.
We compromised and started fixing Gas issues every year by paying 3000+499 service charges.
As usual Room is not cooling up we wanted to have AC cleanup and GAS fixed, Technician mentioned it has AC Coil Damage that is reason for multiple gas fixes.
Till Date I spend almost 20k on GAS issues & leak issues.
Today Technician said to repair coil its 8500 and Gas refill is 3k
For 1.5 ton AC I spend almost 30k
What is this?????
how can i escalate this issue

We bought Daikan just before covid season and we dint use much
with an year Gas leak problem
We did multiple times Gas fixatures
I complained in their facebook page also
I spent almost 20k on Gas fixatures
Hardly we dint use beyondff 1 month in summer
Today when called techncian for check
They coil is failed could be damage AC
Coil cost is 8500
Gas fill is 3000

With in 4 years of buying this [censored] Daikan ac
We almost repaired for 33k

I have purchased two Daikin ACs (1.5 tn ) 5-Star model from Baja Electronics Champapet, Hyderabad -500079, Telangana, Modal: DAIKIN Ac FTKM50UV16V/RKM50UV16v.IU on[protected]. and both were installed on[protected],
AC is not cooling my room, it's only blowing air like a cooler
my room size is(10 ft x 10 ft),
This is a new ac, Yesterday only installed.
I called the technician, and he cross-checked everything, ( Gas leakage, Wires, remote settings, Outdoor, etc..), he told me to run for 45 minutes, I did the same and I observed that after 45 minutes, the AC mode automatically changed (Cooling also reduced), My room was cooled but here the problem is whenever I want to go for sleep, I have to plan/on-AC before one hour.
My TATA cooler also blows the same air.
I thought Daikin was a Premium Brand. and I compared it with LG 1.5tn which is also good. with that AC cooling room in 5 minutes with the POWERCOOL option.
In Daikin, we have the PowerChill option which is also useless.
Note: Could you please replace it with an advanced model or replace it with 2tn (I will bare that extra amount)

Please find the attachments for the Bills.

This complaint is regarding Daikin invertor AC that i was purchased 2 Yr back and from the day of purchasing i am facing its service related issues.
Actually i purchased this AC from Pearl Trader Panipat ([protected]). In first year when i request for first free service then their service center replied we do not service AC which are purchased from Pearl trader. Now from last one year my AC is not working properly. After few minute it spread hot air. Regarding this i am continuing complaint in pearl trader and i also complaint in Daikin service center. Every time their mechanic came and say "sir isse mai thik nahi kr sakta mujhe samjh nahi aa rha isme kya problem hai mere according sab thik h lakin pta nahi kyu fir bhi cooling nahi kr rha " . Means he is not able to detect the problem . I have spend a hole year just complaining but till date i have not got any solution. My AC is still same. My contact detail is given below .
Name :- Nitin jani
Contact No:- [protected]
Email:- nitinjain.[protected]@gmail.com
Address:- House No. 1227, Huda, sector 24, Panipat (132103)

This complaint is regarding Daikin invertor AC that i was purchased 2 Yr back and from the day of purchasing i am facing its service related issues.
Actually i purchased this AC from Pearl Trader Panipat ([protected]). In first year when i request for first free service then their service center replied we do not service AC which are purchased from Pearl trader. Now from last one year my AC is not working properly. After few minute it spread hot air. Regarding this i am continuing complaint in pearl trader and i also complaint in Daikin service center. Every time their mechanic came and say "sir isse mai thik nahi kr sakta mujhe samjh nahi aa rha isme kya problem hai mere according sab thik h lakin pta nahi kyu fir bhi cooling nahi kr rha " . Means he is not able to detect the problem . I have spend a hole year just complaining but till date i have not got any solution. My AC is still same.

D 11 Manaspuram colony chousia colony Santoshi nagar Raipur Cg

We bought ac roughly 2 years back
We chose Daikin as it was promising
After buying this 5 star inverter AC we had less electricity bill but now within no time this machine has stopped cooling the room
Technician from daikin was called and he told us pcb needs either repair or change which will be around 4 to 6k
Now he says der is no definite reason as to y this happens to pcb in our case and this can happen pretty much again
Daikin inverter 5 star AC has thos trouble.
So y is diakin still selling this product if they know it's not compatible
Now wat should I do just keep paying for new pcb every year ? After paying 38500 for this useless ac ? I feel cheated and Daikin looses our trust

Dear Team,

Reg : Complaint against sub-standard 1.5 ton Windows AC and against cheating
behaviour of service mechanic

I reside in Delhi and purchased Daikin WAC-FRWL50TV162 1.5 Ton 3S 9054162 from M/s Pranav Electronics, D-95 Main Parwana Road, Delhi-51 vide Invoice No.57 dated 28.7.2021.

M/s Unique Air Conditioning Works, Krishna Nagar, Delhi-51 carried out 2 services – first on 14.32022 vide Service Receipt No.77897 and the Second on 8.6.2022 vide Service Receipt No.77235.

The AC stopped giving service in August, 2022 that is just after 12 months and a few days from its purchase. A complaint was lodged on 23.8.2022, the details of which are as under:

Ref id: DEL[protected] Cx id –[protected]
Air Conditioning Works –[protected]

A mechanic, Gaurav Kumar (Phone No.[protected]) visited our house and refused to look at AC without payment of Rs.650/-. On persuasion, he examined the AC and informed that the front Coil of AC had leaked and AC cannot be repaired without service charges and other charges.

Now, I submit hereunder the chronology of the events which have led to our traumatic experience:

• The front Coil leaked just after 12 months but less than 13 months period from purchase of AC. This shows poor quality of the product and nothing more could be added to it but a word “Sub-standard” Coil.

• The mechanic, Gaurav Kumar, (Phone [protected]) informed that the charges of the company are very high and he personally would charge lesser amount and install genuine parts of the company at lesser rates.

• He convinced us that such a practice is very common and they are able to arrange gas and parts through their sources and the customers have to incur lesser expenses for genuine parts so arranged by them.

• He also assured to take AMC for future at a reasonable charge.

• He examined the AC and informed that there was leakage from almost all the curves of the Coil.

• He charged Rs.2800/- from us for repair of the Coil and Gas and assured 3 months service in case of any problem.

• He closed the Complaint vide Complaint Code 14657992 Ref id 27233592.

• The AC went out of order just after 4 days from that day.

• Gaurav was informed over phone but he said that he was in Jaipur to attend a training and could not come. But he assured to send some other person. (his phone records will confirm and verify our many calls during that week).
• One Sukhman Singh was arranged by him who after examination of the Coil informed that the Coil cannot be repaired anymore and had to be replaced.

• He explained that being not a mechanic of Daikin, would arrange Coil from market only and fill the gas to put AC in order. Gaurav in the meantime stopped taking our calls.

• Sukhman charged Rs.5, 500/- from us for replacement of the Coil and filling up of gas. (But the Original Coil repaired by Gaurav was not handed over by us to Sukhman as it is an evidence of repair carried out by Gaurav) (It is still with us).

• The AC stopped working the very next day. Neither Sukhman nor Gaurav has responded our calls. Gaurav has been contacted today also but no response.

The Air conditioner is not working and you can well imagine the torturous experience we have been undergoing not only due to heat and humidity but also the behaviour and cheating on us by a representative of Daikin which is big name in the industry.

We request you to please look into all the major aspects of the complaint and arrange to get us some consolation/relief for reposing our confidence and faith in Daikin products.

Thanking you and assuring you our best cooperation,

Naval Arora

Dear Sir,
I was installed Daiken Ac 1.5 inverter technology on 27 March 2022 which was buyed through Flipkart.
After installation repeated failure of water leakage is coming again and again.
Kindly do the needful as soon as possible.

With best regards,
Shubham Katiyar
[protected]

I purchased a VRV 14 HP and the same got installed in Sept 2021 through Sri Sai Cooling Systems., Moradabad.
The unit has been functioning erratic since installation. Despite repeated calls to the dealer as well Daikin Executive Mr. Sandeep Kumar, none of the issues have been resolved to satisfaction till date.
1. I was to have Smart Mobile Connectivity: Nothing so far
2. Some of the indoors make air noise as good as an exhaust. i am including a Video.
3. Two remotes were locked and despite repeated complaints, it was explained to us that they are fine. Now these very ok remotes were unlocked in the last visit of August. I have attached the picture.
4. One of the indoor works on the invertor with no other power supply. Video attached.
5. Above issue were even inspected by another dealer from Gaziabad and all was fine even as per them.
6. Till date we have not been explained the various remote settings and the light displays and or warnings on the indoor units.
7. The icing on the top is that I made 3 calls to the customer care and explained all this and also requested them to connect me to a senior executive/manager.. for which i was kept waiting for 15-20 minutes on these calls and no one responds. On the last call I made i was informed that I would receive a call within 24 hours.. I think the same was 18th Aug 2022. I have a screen shot fortunately.

I request that Daikin should not sell products if they dont have responsible & skilled staff, technicians and dealers.

I made a big blunder of choosing Daikin over Mitsubishi.

We purchased two Daikin ACs ( 2.2 Tn and 1.8 tn ) from Vijay Sales, Ashram Road, Ahmedabad, Gujarat on[protected], installed on[protected] at the cost of Rs.55, 000=00 per unit having sophisticated latest technology, robustness and power saving features. Earliar we were using Panasoni 1.5 Ton AC since last 13 years with no coplain of gas leakages and more maintenance. But with this sophisticated beast, we face gas leakage problem at multiple elbow joints in 2.2 Tn unit in a span of just 1.5 years. We leave in very low dust / pollution area of Ahmedabad surrounded by lots of green trees. I am 100% sure that this is a maunfacturing defect from the company. We are paying Rs.3000 for the gas leakage to your Service provider company Airway Solutions, Naranpura, Ahmedabd. They are just repairing those elbow leakages with soldering saying one month of warranty from leakage from same elbows. This is quite ridiculous.. we don't want this repaired unit at our place. We want immidiate replacement of totally fresh unit against this old unit otherwise we will go to consumer court for justice. Attaching all documents herewith. Please replace our unit withing next two weeks and oblige, Thanking you, Kirtivadan Thakkar ( M. [protected], [protected]@hotmail.com )

I purchased a Daikin inverter AC in June 2020. Suddenly the compressor stopped working. There's no reply on my query on email from Daikins. Very poor service and bad product.

From date of installation fitting has not been good with in a year it has gas leakage 3 times how much amount i have to spend for the mistake i done by choosing DAIKIN PRODUCT.worst service what to do

We have installed Ceiling Mounted Cassette AC (2 Ton) in our office 5 Months ago, but from last one month, Display of the sensor is not working properly and it is not catching the signals with accuracy. Kindly send a service person for the same, as our AC is in the warranty period.

After shifted to mathura from bareilly, I asked for installation of 1.5ton split ac to Daikin online. This was asked to palak electronics of mathura against my ref. Id[protected] and work id[protected]. But due to palak electronics engineer faulty installation gas started leaking just after installation. I was conveyed to palak electronics but they made excuse "it's normal to have gas smell". NOW cooling is very low and near to zero and palak electronics mathura is saying it's 03 moths passed, so you have to pay for gas filling. GAS LEAKED DUE TO EITHER FAULTY INSTALLATION OR DELIBERATE faulty installation.