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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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T
TONU FOOL YOU
from New Delhi, Delhi
Apr 5, 2018
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Address: New Delhi, Delhi, 110088

I reside in shalimar bagh area of new delhi and there is supply of gutter water at my house for last 3 months.
Nobody is ready to register the complaint, the zonal office doesn’t pick the calls.
I am tired of contacting the authorities but no one is ready to help.
This water is deteriorating our health badly
I have tried contacting the authorities about it a lot of times, they visited but couldn’t resolve the problem for weeks.
Then they went saying that there’s a default in the pipeline and it’s a very expensive project, we can’t help it.
I request you to resolve this problem and take action against the zonal office officials who don’t pick up the calls.
They are sleeping and the consumer is suffering. The water quality is so bad that one can’t even breathe in the house with running water.
Need help urgently
My address is ba block, house number 97 first floor shalimar bagh
Delhi Jal Board customer support has been notified about the posted complaint.
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    NavalKalra
    from Delhi, Delhi
    Apr 4, 2018
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    Address: 110051

    Dirty water is being supplied in "krishna nagar" - east delhi. Water is so dirty that you would not like to take bath. It has foul smell. People are forced to buy ro water purifiers which is not required for delhi. Maintenace cost of such purifiers is also too much which people have to bear when "dirty water" is supplied by "delhi jal board (Djb)" in "krishna nagar" (East delhi).

    I request djb to inspect and supply good quality hygienic water for residents of krishna nagar (East delhi).

    On behalf of residents of krishna nagar
    Delhi Jal Board customer support has been notified about the posted complaint.
    Water supply interrupted as on 30th March 2018.Facing trouble as no water supply since morning at 1/9 vasant apartment, kishangarh.Kindly get this noticed and resolved at earliest.supply comes once only in 2 days. Famiilies facing trouble during morning hours and throughout the day
    I am living in dabri and my area is suffering from dirty water past one week and no one can take initiative to clean this water and this water is not suitable for even washing our hand or cleaning clothes. I request you to clean water in dabri as soon as possible.
    Water is not coming for at least 30 days neither in MCD OR SONIYA VIHAR CONNECTIONS in SULTANPUR COLONY, TRANSFORMERWALI GALI.
    We are facing this problem for last couple of weeks ita very difficult to survive with buying water bottles and water Tankers charge minimum Rs1200 for filling up water tanks.
    Please help us to survive.
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      C
      cement1965
      from Gurgaon, Haryana
      Apr 2, 2018
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      Your kind attention is invited to my various complaints (Non supply of water between 6.00am-9.00am & 6.00pm-8.00pm without motor in house nos.53-60) made to centralized complaint control room on mobile no.[protected] and they have forwarded to concerned area officers, details of complaints are as under:-
      A) 1-complaint no.7252 dated 25.04.14
      2-complaint no.9546 dated 22.05.14
      3-complaint no.9650 dated 29.05.14
      4-complaint no12977 dated 24.06.14

      B) apart from above, ihave also complaint to public grievence monitoring system on 20.05.14 bearing no.[protected] and they have also forwarded to djb for action.
      In this regard, it is submitted that 1-2 times someone/mistry/ labour have attended the job and they are unable to sort it out the problem and finally said that it seems some blockage in main line or blockage of controlvalve possibility is there.

      Considering the above, it is once again requested to kindly look in to matter and sorted out immediately. Hoping for early action please.

      Thanking you,

      Yours faithfully,


      (Rajesh kumar bhardwaj)

      Copy to:-ceo, delhi jal board,
      Jhandewalan, delhi
      Delhi Jal Board customer support has been notified about the posted complaint.
      Apr 02, 2018
      Updated by cement1965
      Your kind attention is invited to my various complaints (Non Supply of Water between 6.00AM-9.00AM & 6.00PM-8.00PM without Motor in House Nos.53-60 ) made to centralized complaint control room on Mobile no.[protected] and they have forwarded to concerned area officers, details of complaints are as under:-
      A) 1-Complaint No.7252 dated 25.04.14
      2-Complaint No.9546 dated 22.05.14
      3-Complaint No.9650 dated 29.05.14
      4-Complaint No12977 dated 24.06.14

      B)Apart from above, Ihave also complaint to Public Grievence Monitoring System on 20.05.14 bearing No.[protected] and they have also forwarded to DJB for action.
      In this regard, it is submitted that 1-2 times someone/Mistry/ labour have attended the job and they are unable to sort it out the problem and finally said that it seems some blockage in Main Line or Blockage of ControlValve possibility is there.

      Considering the above, it is once again requested to kindly look in to matter and sorted out immediately.Hoping for early action please.

      Thanking you,

      Yours faithfully,

      ( Rajesh Kumar Bhardwaj)

      Copy to:-CEO, Delhi Jal Board,
      Jhandewalan, Delhi
      Dear Sir/Madam, I want to inform you that you are sending the bill without taking meter reading, Kindly check the meter reading send the bill after water meter reading. I got this month bill amount 883 whenever last month I got is only 410. Kindly check the meter reading. Consumer no.-[protected].
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        D
        davinderh4
        from Delhi, Delhi
        Apr 2, 2018
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        Address: New Delhi, Delhi, 110008

        Respected sir/madam

        My last compliant was send on 27th march 2018. Due to my continuous email, your department had not taken any serious action on the above subject. Again smelly & gutter water supply in our area, i dont know why you are not cleaning that pipelines

        I am one of the resident of street no 13, ranjeet nagar, patel nagar. The water supply in our area is affected and its really very dirty with dust particles and smelly water supplied since two days. It is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like hell.

        Hope that you people will take some strict action in this matter so that we can proudly say that we are safe.

        Thanks & regards
        Davinder
        House no 2702, iind floor,
        Street no13, ranjeet nagar,
        Near metro pillar no208
        New delhi -110008
        Delhi Jal Board customer support has been notified about the posted complaint.
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          H
          HARMEET KAUR MARWAH
          from New Delhi, Delhi
          Apr 1, 2018
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          Address: New Delhi, Delhi, 110018

          I am a resident of f block vikas puri. From last 20 days approximately there is strong smell in water and it is increasing everyday. Kindly look into the matter soon so as to prevent the residents from various water borne diseases. I expect some official to visit the area soon and resolve the matter
          Harmeet
          F-228 second floor vikas puri
          [protected]
          Delhi Jal Board customer support has been notified about the posted complaint.
          I am a resident of j-12, lajpat nagar 3.the water tanks of my neighbours who live in j-11, are always overflowing.they never turn off their motor.i have informed them repeatedly but they ignore and continue their ways.please take an appropriate action.so that the wastage stops.
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            J
            jk bhalla
            from Delhi, Delhi
            Mar 30, 2018
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            Address: New Delhi, Delhi

            My new kno - [protected]. Bill no[protected] for period 19 dec 2017 to 19feb 2018 shows arrears of 915.96 whears all bills have been paid in time which has been shown in bill history stated in the bill. Arrears due are therefore not understood. Please send amended bill at your earliest to enable me to make payment in time as usual. Thanks
            Jk bhalla
            30 march 2018l
            Delhi Jal Board customer support has been notified about the posted complaint.
            Mar 22, 2018
            kanak@123's response
            issue not resolved
            No water supply from the last 3 days in my area. I live in East of Kailash Garhi, but no water supply has been given to us from the last 3 days
            Ridiculous Delhi Jal board
            In Model town M Block The Water supply Affected from last 8 days, what should the residents of Model town will do, They Don t have water to drink

            What will do pls ensure the supply of water need immediate Action
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              T
              THE LAST HOPE
              from Noida, Uttar Pradesh
              Mar 30, 2018
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              Sir,
              It is authorized jhuggi cluster and by mistake it was demolished by the delhi govt. And then by further order since a year we have been staying here without drinking water and even without a drop of water for any other purpose.
              Around 100 families staying here in this capital without water - please send at least one tanker everyday to them for which act of your kindness here all the people will be obliged.
              Sir,
              All these people neither literate nor have any idea how to get their basic rights. I on behalf of a voluntary organization - the last hope doing this complaint for them - sir please do the needful and if possible please healp them by sending a water tanker.
              Due to lack of water 10-20 people in this jhuggi cluster are living under skin diseases and other water related diseases.
              Thanks and regards
              The last hope
              127 saheed jeet singh marg, hauz khas, new delhi-110016
              (Note-if possible - please send your action taken report for the sake opf these people to the written address above.)
              +2 photos
              Delhi Jal Board customer support has been notified about the posted complaint.
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                O
                Om pal vig
                from Delhi, Delhi
                Mar 29, 2018
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                Address: New Delhi, Delhi
                Website: [email protected]

                Please note that I have complaint of wrong billing of GH 14 regarding wrong billing but still no reply received of K NO, = [protected]
                As i have written earlier that no one was staying in the house till october 2017. Although i have paid more on 10/10/2017., which i am writting as under:-

                2 reviews
                Om pal vig on mar 8, 2018 submit a complaint
                Please note that my k no. Is [protected] on the name of sh ranbeer chand ohri. I have paid rs 5269.65 on 10/10/17 by tansiction id was vps/citrus/p*djb / 20171010 from icici bank. I have already given a letter that no one is staying in the flat, that was lying empty.
                Now again you raised the bill rs 2597.13. Even though i have placed meter there but no one care that . So I request you to kindly do the need full. Thanks
                Delhi Jal Board customer support has been notified about the posted complaint.
                Apr 02, 2018
                Updated by Om pal vig
                Please let me know the status of my complaint . Regards
                Apr 09, 2018
                Updated by Om pal vig
                Delhi Jal board notified the complaint and what action they are taking .No further communication regarding my complaint as under
                Please note that I have complaint of wrong billing of GH 14 regarding wrong billing but still no reply received of K NO, = [protected]
                As i have written earlier that no one was staying in the house till october 2017. Although i have paid more on 10/10/2017., which i am writting as under:-

                2 reviews
                Om pal vig on mar 8, 2018 submit a complaint
                Please note that my k no. Is [protected] on the name of sh ranbeer chand ohri. I have paid rs 5269.65 on 10/10/17 by tansiction id was vps/citrus/p*djb / 20171010 from icici bank. I have already given a letter that no one...
                Apr 12, 2018
                Updated by Om pal vig
                NO FURTHER PROGRESS. THANKS
                May 05, 2018
                Updated by Om pal vig
                NO further communication from DJB It is reminder number 5 . Please give reply regarding what is the next . Regards
                May 09, 2018
                Updated by Om pal vig
                REMINDER NUMBER 6
                NO further communication .Please reply. Thanks
                May 21, 2018
                Updated by Om pal vig
                Reminder Number 7
                Please let me know the further action regarding the NO ONE STAYING THERE UP TO OCTOBER 2017 .Thanks
                Reminder 8
                Sir I request you to look into the matter and do the need full please.
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                  A
                  Akku0966
                  from Delhi, Delhi
                  Mar 29, 2018
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                  Address: 110085

                  My kno. Is [protected]. I ak having a problem with my water bills from last 5-6 months my water bill amount is coming very high.. Even when i am not at home for many days... Please do something about it i cant pay 3000 rupees bill for 2 months because right bill is not coming... Kindly pay attention to my problem
                  Contact number [protected] / [protected]
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    S
                    Sethi57
                    from Gurgaon, Haryana
                    Mar 27, 2018
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                    Address: New Delhi, Delhi, 110060

                    It has been more than 20 days that i am facing severe water supply issue at my residence. Repeated complaints to the j. E. & a. E. Of the area has not helped the situation.
                    I am informed that these days due to shortage of water the supply does not reach around 20 houses near my residence as they are at the fag end of supply line. I also understand that the shortage issue is expected to continue for a long time.
                    Request urgent action to resolve water supply issue.

                    Regards
                    Krishan sethi
                    [protected]
                    Res: 34/28, old rajinder nagar
                    N delhi
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Sir,
                    No 33 ground floor, ashok tokas, prateek market, munirka, new Delhi 110067.

                    Everyday these tenant in the ground floor opens the tap and many liters of water get wasted leaving the tank empty within hours.

                    Please take stringent action.

                    Regards.
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                      D
                      davinderh4
                      from Delhi, Delhi
                      Mar 27, 2018
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                      Address: New Delhi, Delhi, 110008

                      Respected sir/madam

                      This is my third reminder to your department, please thoroughly resolve the matter at the earliest

                      I am one of the resident of street no 13, ranjeet nagar, patel nagar. The water supply in our area is affected and its really very dirty with dust particles and smelly water supplied since two days. It is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like hell.

                      We hope that you people will take some strict action in this matter so that we can proudly say that we are safe.

                      Thanks & regards
                      Davinder
                      House no 2702, iind floor,
                      Street no13, ranjeet nagar,
                      Near metro pillar no208
                      New delhi -10008
                      Mobile:[protected], [protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      MY KA NO IS [protected]. I am getting bill every month without the connection when I contacted paschim vihar office they said that file is not there & it is not in records so how I am getting the bill which is increasing by approx 10000 every month .pls resolve the same asap
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                        D
                        deepakmonty
                        from New Delhi, Delhi
                        Mar 26, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110077

                        Hi, deepak this side. I live in palam colony, raj nagar part-2nd, h block street no.11, we are facing problem of water supply. From the last 6 days we are not getting a single drop of water. Could you please mentioned that, why all these things is happening. Please resolve this issue as soon as possible because we all are facing problem. Your prompt action will be appreciate.
                        Apr 4, 2018
                        Complaint marked as Resolved 
                        NO ACTION TAKEN BY DELHI JAL BOARD. WE ARE FACING THE SAME PROBLEM. AFTER COMPLAINT WE GET WATER ONLY FOR TWO DAYS FOR 30 MINUTES. DO REALLY THINK THAT THIS TIME IS ENOUGH FOR US.
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        The water meant for sanitization is being misused by the Owner / Management of City Centre Mall, Sector 12, Dwarka, New Delhi-110078. No action is being taken by the Delhi Jal Board in this regard
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                          A
                          Ariahn
                          from Delhi, Delhi
                          Mar 26, 2018
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                          Address: New Delhi, Delhi, 110045

                          I live in sadhnagar part 2, palam colony
                          The water supply we getting past few days is getting uglier day by day

                          We get water like once in 3 days and the type of water we get is so dirty, it appears white and stinks a lot like what you call "nala water"

                          And please supply as regularly if possible, it's not a shortage but still like once in 2 days

                          Idk please fix this issues its been days.
                          +1 photos
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            9
                            9759506005
                            from Noida, Uttar Pradesh
                            Mar 26, 2018
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                            Address: New Delhi, Delhi, 110033
                            Website: Www.delhi gov.in

                            I lives in jhangirpuri i block
                            There is problem in water supply since 2 month. Irregular supply..
                            But aince last four days no water is supplies..
                            Many times dirty water come in pope...
                            Please so please resolve this problem...
                            There is no alternate sources of water...
                            We are not able to do our daily work. We are facing huge problem.
                            It will be your great kindness to resolve it..
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Sir mera CA no. [protected] hai eska meter bahut time se stop hai jiski vajah se jab motor chalte hai motor hawa le jaati hai or wo paani nahi uta paati or paani ka bill bhi average rate par aa raha hai. Aap se request hai es problem ko jaldi se jaldi door karne ki kirpa Kare.
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                              Megharora
                              from Gurgaon, Haryana
                              Mar 26, 2018
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                              Address: New Delhi, Delhi, 110033
                              Website: I-block, Jahangir Puri

                              Since 5 days, the supply of water is so bad..
                              Appearance of water is black in colour.
                              Smells like naala.
                              Seem like naala is being supplied to us.

                              If it is used for cleaning or washing purpose, instead of cleaning things are getting even dirtier.

                              I[censored]sed for consumption, it is spreading illness and stomach problem issues.

                              Please fix it asap. : (
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                Drsksrohini
                                from Delhi, Delhi
                                Mar 26, 2018
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                                Address: 110985

                                This complain is regarding lack of water supply to rohini sec-24, pocket-11 for last one week. The area water supply was covered for many years by dda. But recently delhi jal board has taken over the responsibility. Please look in to this matter, as residents are facing extreme difficulty without water supply.
                                Hopeful that the govt will take necessary action for remedies.

                                Complainant is a resident of this pocket.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Mar 26, 2018
                                Updated by Drsksrohini
                                Rohini sector-24 pocket-11 do not have water availability for last one week. We never had any water issue previously.
                                It is being heard that area is being transfered to Delhi jal board. However redidents have no confirmation yet. Whatever the reason might be it is highly desirable to restore the water supply.
                                Please look in to matter and resolve the issue.

                                Complainant is resident of this locality.
                                Since the past 24 hrs the water supply in A-2 block of Safdarjung Enclave has been very bad. The water is muddy, dirty and contaminated. It is black in colour and unfortunately there is also shortage of drinking water. This is causing healtj problems
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                                  Geetaror7
                                  from Noida, Uttar Pradesh
                                  Mar 26, 2018
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                                  Address: 110009

                                  We residents of block 10 vijay nagar double storey delhi 110009... Black smelly dirty water nalla pani is being supplied since 6 days... People having health hazards.. Water is not even perfect for safai etc... Mcd water supply is very bad since last one week.. We are having too much problem.. Water is very much smelly black in colour.. Somewhere nalla water is being mixed.. Please resolve the problem at your earliest.. Otherwise residents may get ill due to same.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Amish10
                                    from Noida, Uttar Pradesh
                                    Mar 25, 2018
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                                    Address: 110092

                                    Meenakshi maithani shakarpur khas shakarpur.
                                    K no. [protected]
                                    I getting wrong bill since last 3 years reading status as sddt. When iam talking with reading executive he is saying contact office when visited office they are saying contact reading executive.
                                    I am continuously using water and meter is also working but they are saying that the reading updated is more than the actual reading displayed in meter i think for thr wrong updation this is no my mistake. Please do the needful asap. I am payin approx 1000 in every 2month where i think according to the consumption it should be 0.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      Kirti Saraswat
                                      from Delhi, Delhi
                                      Mar 25, 2018
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                                      Address: New Delhi, Delhi

                                      There is huge problem of dirty and smelling water from last one week. The quality of water is very dangerous. We are daily purchase 6 water bottles sir it's very expensive for us. Please take action on this problem quickly because this type of water creates many health issues and we don't have any other option of supply water.

                                      H. No.966 j blk jahangir puri
                                      Delhi 33. M. No. [protected]
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        S
                                        satenderdixit
                                        from Delhi, Delhi
                                        Mar 25, 2018
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                                        Address: New Delhi, Delhi, 110092
                                        Website: djb.gov.in

                                        I am a resident of s-107b, sunder block, shakarpur, delhi - 110092 and my contact no. And email id are [protected] and [protected]@gmail.com.

                                        Dirty water mixed with gutter water is supplied by delhi jal board for the last many months. About which i've complained many a times at concerned department but no action has been taken yet.

                                        Morever, because of such grimmy water i've stopped using the water supplied by djb and because of that my water meters have stopped working and they send bills with unacceptable amounts. I've complained for both the things. The photos of the complaints have been attached for your reference.

                                        However they have again sent the bills with heavy amounts. Current bills status is -
                                        1 k. No [protected] bill amount 3949.00
                                        2 k. No. [protected] bill amount 2285.00
                                        3 k no. [protected] bill amount 3949.00
                                        4 k. No [protected] bill amount 4000.00
                                        5 k. No. [protected] bill amount 3993.00

                                        I hope you will solve this problem with minimum possible time...
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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