Delhi Jal Board Complaints & Reviews

We are facing this no water problem in g3 sham nagar p. O tilak ngr -110018 since this 31 december 2017 n now we are fed up actually... Our day n nite are spoiled just for the sake of water... Sitting for water supply for long hours n then even water doesnt come and if by chance water comes... It comes for very short while. I request u to take strict action against this on immediate basis.

I live in amarjyoti colony, bawana road, rohini sec 17, near dtu. Since last 2 weeks dirty looking and bad smelling, as if it is coming straight out of gutter, is being supplied to our house. People are facing lot of problems i request you to look into it. My address is house no.33 block b, amarjyoti colony, bawana road, near dtu, rohini sec 17, new delhi-110042

Dear sir,

I am resident of tagore garden ext. New delhi (D-388 first floor tagore garden ext. New delhi-110027). For last several days, we're receiving dirty smelly water. I have been complaining several time on djb provided call center numbers. Complaint number is [protected]

We've bowl the contaminated / polluted water before drinking but still it's impacting our health conditions. We're hereby requesting you to kindly look into this matter at the earliest convenience.

Regards
Pawan sharma
91 [protected]

Dear team,

Kindly note i have received bill of 38779/- two times one dated 30th april 2016 and other one dated 6th february 2018 with previous and current meter read date both mentioned as 01st april 2016.

Kindly send me the correct bill as both current & previous date can't be same and that too when i was not present in home.

Attaching bills for your reference.

Please take necessary action asap as i want to keep my dues clear.

Let me know if any other information is required.

Regards,
Harshit garg
[protected]

Respected sir,
I, devinder bhanot and 81yr. Old single lady living alone at my residence c-49/y3 dilshad garden. My k. No. Is [protected]
I would like to have your attention over my issue with delhi jal board as i am being charged with wrong bills.in 2016 i received an overly charged bill due to incorrect meter reading. After a lot of visits by my relatives to the dilshad garden office the bill was ammended. But now again this year i received wrong bill. We have been meeting mr. Mahesh sharma at dilshad garden office but has not been of any help.
I kindly request you to look into this matter seriously as i mentioned i'm 81yr old lady and cannot deal with such matters all by self. My relatives have been paying regular visits to the office from ashok vihar, north delhi.

I have paid delhi jal board water bill on 16/11/2017 vide bill id[protected] k. No. [protected] having bill amount rs. 2953 by online through paytm. Now recently water bill id[protected] k. No. [protected] shown rs. 1396.88 as arrear that is wrong. There should not be arreared shown as previous bill i have already paid. Kindly necessary correction/rectification be made in this bill.

श्रीमान जी,
हम गली अखाड़े वाली गली न 1/4 के निवासी है जोकि विधायक हाजी भूरे खान जी के छेत्र के अंतर्गत आती है हमारी गली के सीवर के ढकन गली बनाने के दौरान दब गए थे। जिसके कारण हम कनेक्शन लेने में असमर्थ है और नालिया खुली होने के कारण बीमारी फैलने का भी डर है।अतः आप से अनुरोध है कि इन ढकन को निकाल दिया जाए जिसे नाली में बहने वाली गंदकी रुक सके ।
पार्थी
अखाड़े वाली गली 1/4
के समस्त निवासी

Sir for the past 2 months laying of new sewer line work is going on in our area we the people of street no 5 refused to laying of sewer as we dont have water logging problem or overflowing of sewer. Sir our street from the crossing of chotu ram marg is one way and on other side of crossing sewer connection for 3 houses will be done the contracter is keen on digging the crossing point for the connection we are saying that the point can be joined to the point where already a big sewer is present. By doing this we can access the road easily for daily work and the contracter can do his work.
Sir you are please requested to see in this matter.

Poonam solanki
[protected]

Please note that my k no. Is [protected] on the name of sh ranbeer chand ohri. I have paid rs 5269.65 on 10/10/17 by tansiction id was vps/citrus/p*djb / 20171010 from icici bank. I have already given a letter that no one is staying in the flat, that was lying empty.
Now again you raised the bill rs 2597.13. Even though i have placed meter there but your person removed it for new pipe lines were lying at that time and no one placed the meter again. So i request you to take care of my water bill and give me new bill.
Regards
O p vig

There is a sewer overflowing problem in greater kailash enclave 2 since the last 10 days. The exact location of sewage overflowing is between a-1 and d-29 greater kailash enclave-2. This is raising a stink and water logging. This is a serious health hazard.

Please take immediate action to have the problem resolved.

Regards
Resident
Greater kailash enclave 2

K.No : [protected]

Dear Sir/Madam

I have received the water bill of Rs 4436 for the bill period of 30.12.17-26.02.18. Despite of my regular follow-ups at the office of Delhi Jal Board, Janak Puri there is no resolution/solution of the unauthorized bills.

My bill for the above K.No used to be always zero after the honorable Delhi's Chief Minister's Mr. Arvind Kejriwal's usage limit of 20 KL per month....

Name - md jibrail alam
Email id - [protected]@gmail.com
Water tanker drivers are illegally demanding for money on each major festival. We are not able to fulfil the demands of tanker drivers.
We had given them money many time on festivals but this time we have not given so they are not allowing us to take water from the tanker. Even they waste a lot of water but do not give us.
I request you to go through to this situation as soon as posible

This is to inform that my defective meter is replaced with a new one on 13/12/2017. The meter reader person has not come to read the meter reading. And an average billing has been raised showing 73units of consumption. Which is wrong and actual reading is 58units till today. Therefore it is requested to look into the matter urgently and correct the billing immediately. Thank you.

Kno. [protected]. This is an authorized connection right from the year 2001with delhi jal board in the name of smt. Runu dutta w/o sk dutta (Self), rza 89, block-a, road-4, lane-7, mahipalpur extn., new delhi 110037. It is informed that there is no regular water supply to my above connection. Three days past there is no water supply. I made complaint on 27 feb 18, reference no. [protected] at djb complaint cell phone 1916. After complaint was made hardly two days normal water supply was there and supply stopped thereafter. It is requested that please restore normal water supply.

Hello, there is unbelievable leakage of water from main water pipes between the road near new delhi railway station... Please try to reach there and get it checked as soon as possible... I think millions of tons of water has been leaked and i do not know why people have not complained regarding that. This is not only about leakage even it is a source of mosquito as well as other diseases.. Please get it checked as soon as possible...

The sewer line lying behind houses (House nos. Bf-1 to bf-15) of bf block janak puri, new delhi-110058, is blocked for last 10 days. As a result of this, the potable water is giving foul smell. Complaint was lodged with je (Mr vinay) last week and yesterday (3rd march 2018) also. Djb workers inspected the site on 3rd mar 2018 and informed that the unblocking work is possible only by mechanical means and not manually. An urgent action is needed to avoid further deterioration in potable water.

Dear sir,
May i bring to your kind notice that the water is contaminated with so may dirt and its colours is black. So we can not even wash our hands or take bath using it. The pipe line may be so old that it should be replace immediately. So please do the needful and oblige.
Regards,
Praveen kakkar
16/15, block-16
Geeta colony,
Delhi-110031
Ph. [protected]

Reminder 6!!

Sir this is to bring into your knowledge that in january 2017 a water pipe line was laid in our gali & during that process sewer line was broken which leads to main sewer man hole since then i have been writing regularly requesting to get that repair as surrounding residence are getting damage as water instead of going to man hole it is going inside foundation of near residence leading to weakening of their foundation foundation of surrounding building

Sir no one has thought of doing that repair even not came once to see as what is going wrong it is humbly requested that this issue may kindly b taken into priority to save surrounding building least they fell by weakening of foundation.

Name - drig pal singh

Address - wz 1101 nangal raya new delhi -110046

Mobile no. - [protected]

For your kind reference my earlier submission to department regarding repairing of burst sewer line.

_

Sir,

This is reference to above subject wherein i have written too much for repairing of broken sewer line at my gali in incorporate house from wz 1099 to 1122 but nothing has been done. I have given more than 5 reminders over 1 year but still no action has been taken. I personally met je concerned and telephoned many times requesting him to repair the same but still no outcome has come. It is very ridiculous situation where govt servant does not feel responsibility to do their designate work. They are always busy where they get some bounty.

It is humbly requested that this work may kindly be done so that the adjoining house may be saved least they get cracked.

Thanking you

Drig pal singh

[protected]

Hello,

This is to bring into your kind notice that a new pipeline was laid down in our gali somewhere in month of january 2017. During that process a sewer lline accidently broke by labours and the water that was going in sewerr started to ooze out. A complaint was lodged to ceo djb for getting that repaired so that the adjacent building does not get affected. Since then i have send 5 reminders over 4 months but no action has been taken.

It is requested to your good office takes some action against djb personnes responsible for not repairing the broken pipeline.

Thanking you

Drig pal singh

[protected]

Reminder 5!!!

It is 5th reminder i can only request by folding hands that please repair the broken sewer line!!! Sewer line may please be repaired so that the seepage of water does not affect adjacent building

Regards

Drig pal singh

[protected]

From: drig singh
Sent: thursday, may 4, 2017 6:03 pm
To: ceodelhi. [protected]@nic.in
Subject: reminder 4!!!

Reminder 4

This is with reference to my first mail on 3/2/17 wherein we complained was loged regarding the broken sewer line and complaint no was give i. E[protected] and thereafter no action has been taken. Rather everytime we are told that the work has been completed. It is a lie on the part of the department. Now new mail has come 2/5/17 with grevience no grv/wsz/2017/095091 wherein the same thing is repeated that the work has been completed. It is very tough to understand how the work has been completed since no one has come to see the site. It is again requested that the concerned officer be asked with a show cause notice to ask when did he completed the work.

Drig pal singh
[protected]

From: drig singh
Sent: sunday, march 26, 2017 1:25 pm
To: ceodelhi. [protected]@nic.in
Subject: reminder no. 3

Reminder 3

Hello, this is with reference to my earlier request for repairing the broken sewer line, it is highly shameful from the top to bottom that no one is ready to listen and have become duff and dumb for my problem which a very serious one.. Let me know is there anyother person over and above, the ultimate authority who can be contacted for gettting the work done.

Thanking you

Drig pal singh

[protected]

Hello,

This is to bring into your kind notice that i, drig pal singh resident of wz 1101 nangal raya new delhi 110046, during the repairing of the main water pipeline in my gali where my residence falls, sewer pipeline broke accidently by the repairing people of djb contractor as a result the flow of the water in other contents off the sewer pipeline that connects to the main sewer got blocked. And some of the water oozed out from the pipeline leading to wetting the surrounding portion. There is a possibility of damage of walls of surrounding building.

It is therefore requested that your good office may kindly be quick in the matter for repairing the same so that the surrounding may be saved.

Thanking you

Drig pal singh

[protected]

Reminder

This is reference to my earlier complaint reference no.[protected] to your good office dated 20/02/17.

And a same complaint was made on telephone 1916 dated 18/02/17. (Complain no.[protected]

I have gone through the status of my complaint and came to know that he same has been forwarded to je shri. Deepak and i had a talk with him and apprise him of my complaint. Having listen to me he promised me that the same will be done within day or two and as for his word he came on the site looked into and promised me to rectify the complaint. But he didnot turn up since then and it is now more than 35 days since my complaint.

Today i again looked into the status of my complain and found that the same has been closed.

This is ridiculous that the work has not been done and the file is closed perhaps with a comment and view that the work has been done which i believe otherwise status of my complain doesnot show the close.

It is humbly requested that my complain may kindly be taken up at the uttermost action.

Whereas your djb site shows that such kind of complaints are done within 48 hrs, it seems that it is just"jumla"

I hope your good office will take up it seriously

Even after reminder, and it is almost more than 24 days that your officer concerned has not done anything regarding repairing of sewer line. On telephone he gives one of the other excuse for delaying the work where as your site assure of such kind of work to be done in 24 hrs, as it is lekage of sewer lines. Is it the kind of work delhi gov declare themselves prompting and sorting the problem of public but i feel nothing has changed. Day before yesterday i tracked the status of my complaint and found that the file for work has already been filed. I do not understand on what ground the concerned officer filed the case. Please go in matter and find out why did he do such?

I may kindly be acknoledged the progress of work.

— drig pal singh

[protected]

It is humbly submitted that i had made a complaint way back on 20/02/2017 and since then i have written so many reminders but nothing has happened
Yesterday also i again made a complaint 1916 telephone number and the complaint number is [protected] dated 28/02/2018 but nothing has come out from it. It is humbly requested that concerned department may kindly be asked to rectify the problem least it become havoc by befelling surrounding residence.

Name : drig pal singh
Address of property : wz 1101 nangal raya new delhi
Mobile no : [protected]

Busting of sewer line leading to surrounding residence weakening of their base/foundation just because of continuous leakage of water.

I was served with bill against kno.[protected] vide bill no nil dated27jan 2018 for rs3583/- the same was paid by me vide receipt no.. Nil dated13/2/18. On enquiring i was given to understand this bill by mistake was sent to me and my bill was nill.. This was intimated to me vide sms dated 27/2/18.

I request you to return the amount paid to you, through cheque. I shall be thankful to you, this may be treated as most urgent