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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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U
Urmila Lakhera
from Delhi, Delhi
May 22, 2018
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Address: 110095
Website: Delhi Jal Board

In continuation of my previous complaint id - [protected] lodged on 14/05/2018 regarding late and faulty billing of delhi jal board. We are only two senior citizens residing in this premises and mostly we live with our daughter's house at dwarka nlu faculty. Families with 6-7 members are getting less bill comparing to ours. Meter reader of your office generate this bill after a long period of 16 months. Either meter is faulty or reading is faulty. I requested in my previous complaint to resolve this problem but it is regretted to inform you that no action has beem taken till date.
Delhi Jal Board customer support has been notified about the posted complaint.
I am resident of B29, old gupta colony, near Shani Mandir, delhi-110009, there is no water supply, it is very difficult to manage without water. It is basic need of any family, I am struggling hard without water supply, there no water supply since last one week, please get the needful done and take immediate action on it.
I am a resident of p block prem nagar 2 Delhi 86 my k.no is [protected] we are facing a problem of insufficient supply of water from last 15 days .water is coming only for 5-10 mins after every 3 days which will not complete our daily needs of drinking water pls solve the problem as soon as possible. Regards. Ashish [protected]
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    Raj Mal Bhatia
    from Delhi, Delhi
    May 21, 2018
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    Address: New Delhi, Delhi, 1100055

    Sir, there is going on work of replacing the sewerage line since seven days at halwai wali gali, pahadganj, new delhi. Due to this, a drinking water line near abs stationery shop, halwai wali gali, pahadganj is leaking since seven days. Residents have also lodged complaint with concerned mla karol bagh assembly constituency but no action has been taken so far. Pl take n/a immediately.
    R m bhatia
    Gole market,
    New delhi - 110001
    Delhi Jal Board customer support has been notified about the posted complaint.
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      D
      dinesh180979
      from Delhi, Delhi
      May 21, 2018
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      Address: New Delhi, Delhi, 110085

      Hi.. For k. No [protected]

      We are getting the bill on average basis with heavy lpsc charges levied.

      We are not receiving the water bill as per meter reading. There is no meter reading at site from a long period. My current reading is 232.

      Please issue a bill as per current reading

      Kindly resolve the matter at the earliest

      Regards
      Dinesh
      Delhi Jal Board customer support has been notified about the posted complaint.
      Hi team,
      I reside in kiran garden uttam nagar and the water we get here is not even healthy but full of smell and dust.would request you to look into it asap and do something.as the people get diseases due to this and it is harmfull not only for our health but also for our living.
      Address B-1/53b kiran garden uttam nagar new delhi -59
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        V
        Vimmy Pawa
        from Gurgaon, Haryana
        May 21, 2018
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        Respected sir/madam,

        I am a citizen of rampuri, kalkaji and we are not getting water supply from 4 months and we were just dependent on bore water but now from 3 days we are not even getting that.
        Yesterday, some residents of j - block illegally made their water supply pipes hole wider to get the entire supply their side, due to which the problem has gotten more severe.
        Please see to this problem as soon as possible.
        I request you to please take some action in this respect.

        Thank you
        Vimmy pawa
        52-first floor, rampuri kalkaji
        [protected]
        Delhi Jal Board customer support has been notified about the posted complaint.
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          H
          hmdakr
          from Gurgaon, Haryana
          May 20, 2018
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          Address: New Delhi, Delhi, 110095

          Respected sir,
          Kindly be informed that there is an acute problem of water in the area of dilshad colony g block and that the residents of (Dilshad colony g - block, near mother dairy) are getting dirty and smelly water for last few days. This water is unfit for cleaning and washing purposes, leave alone consumption.
          An immediate and strict action must be taken in this regard lest it should lead to water-borne diseases in no time.
          The concerned authorities are required to visit the site and do the needful as soon as possible.

          Thanking you
          Hamid akhtar
          [protected]
          G-167-f/ug-1
          Dilshad colony
          Delhi - 110095
          Delhi Jal Board customer support has been notified about the posted complaint.
          I am a resident of B-144 Old Gupta Colony, 110009 and our area has been facing severe water supply problems. Please do the needful because this has been occurring for the last 2 months.
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            M
            Mk@kulsk
            from Noida, Uttar Pradesh
            May 20, 2018
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            Dear sir/madam,

            This is regarding kno. [protected].

            The mentioned reading in the generated bill doesn't match with the existing metre reading taken as on date.

            In fact, it is much less than the reading which is mentioned in the generated bill and the bill is already paid via cheque no. 111832.

            Also due to wrong reading, i have to be at the excess surcharges mentioned in the bill.

            Please take necessary action to visit the site again to check the existing reading and kindly do the amendments in the bill required.

            Regards,
            Manish kulshrestha
            Ph [protected]
            Email: [protected]@gmail.com
            Delhi Jal Board customer support has been notified about the posted complaint.
            Dear Sir,

            Please find the image attached herewith in support of my earlier complaint registered with you.

            Regards,
            Manish Kulshrestha
            # [protected]
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              M
              Manishchaubey
              from Shimla, Himachal Pradesh
              May 19, 2018
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              Address: 110084

              Delhi jal board has overcharged me by generating a wrong bill of rs. 1370 for the consumption of 80 units (1 unit = 1000 litre) in 95 days ftom 27 jan. 18 to 2 may 2018 but i want to tell you that the board is giving water only once in two days and i consume only 1 unit at a time and use that 1 unit for two days that means i use only 1 unit in two days so 15 units in 30 days and 45 units in 90 days so how could i use 80 units in 95 days, i am quite sure they are cheating us by charging extra. I had complained about this 2 weeks ago but no response came. My area comes under burari jurisdiction delhi jal board authority and my k. No. Is [protected]. Kindly look into the matter.
              Delhi Jal Board customer support has been notified about the posted complaint.
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                S
                Sandee123
                from Delhi, Delhi
                May 19, 2018
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                Address: New Delhi, Delhi, 110086
                Website: For tanker helper

                Sir mere yha tanker ata hai but hum jha khte wha ni lgate gadi wale or kho toh khte 1 mahine se gadi shi ni h or phir complaint ki kho toh khte koi kuch ni kr skta tanker ka helper galli de k bat krta h or khta jha mrji comlaint kro usse hoga kya or paise mangta h mera addrs a.808a shyam colony budh vihar ph2 delhi110086 tanker no 4888 or sbse bdi bat khte h gadi khrab h but paise do toh shi ho jati h hum bhut presan h pls is pr thoda dhyan de plsss
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  Aniket Prasad
                  from Gurgaon, Haryana
                  May 19, 2018
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                  Address: 110032

                  Sir mai mansarover park shahdara dda flats mai rehata hu mai aap ke shahdara wale delhi kal board ke office mai gaya tha mera kno — [protected]hai mera february ka bill 4919 rs tha jo ki mere liye bhaut jyada tha mera bill to zero aata tha par mera bill february mai itna aa gaya tha mere ghar mai only 4 member hai mera koi water ki sale karne ka business nahi hai jo ki mera itna bill aa raha hai maine february ka bill pay kar dia tha kyu ki aap ke shahdara wale delhi jal board walo ne bola tha ki aap ka next bill theak ayega but mera bill jun ka 2589 rs aa gaya hai mere block mai jaha mai rehata hu waha sab ka bill zero aa raha hai aur mera bhi february se pahele bill zero hi aya tha par february se bill bhaut galat aa raha hai please mai itna bill nahi pay kar sakta hu kyu ki mera bill galat aa raha hai please mere bill ko way off kara jaye mera kno number hai [protected] please ise jaldi se jaldi theak kara jaye
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    K
                    karansingh1
                    from New Delhi, Delhi
                    May 18, 2018
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                    Address: New Delhi, Delhi, 110046
                    Website: www.delhijalboard.nic.in

                    We are resident of street no. 9 madanpuri, west sagarpur, new delhi -46. We are facing severe water problem specifically in the mentioned area. No is hearing our complaint. There was so many communication held with the designated official but its sad that they don't have ears to hear. And what mr. Kejriwal is doing we don't know cause we also complaint him about the situation. Hope someone will help.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      V
                      Vishu2k6
                      from Delhi, Delhi
                      May 18, 2018
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                      Address: New Delhi, Delhi, 110058
                      Website: www.delhi.gov.in/wps/wcm/connect/doit_djb/DJB/Home/Contact+Us

                      To,
                      The delhi jal board,
                      Govt. Of n. C. T. Delhi.

                      Sub: excess wrong billing-ref connection no -[protected] and records are not updated for meter change.

                      Dear sir/madam,

                      I was surprised & shocked to see that my meter record says stop meter (Which is already changed on 15th nov 2017) and my water bill no[protected] dated 22-jan-2018,[protected], dated 28-mar-2018 and[protected] dated 24-apr-2018 for rs 14, 024/-, 27, 046/- & 28, 932/- respectively. Which is abnormally high for consumption of 287 kl (86 days), 217 kl (65 days) & 22 kl (22 days). Earlier bill came & rectify for 50 kl for 60 days.

                      There is something drastically wrong either in the metre reading by your meter reader / base of the bill calculation is average this seems to be wrong calculation on average policy.

                      This is to inform you that i had already change meter on request of your meter reader (Djb employee) on 15th nov 2017, this is seems to be that in your team have not did update your records with the information of meter change and also did not providing dairy number for the same.

                      A assurance given by djb employees that excess amount paid will be adjusted and update their record but so far no action has been taken by them.

                      I hereby request you to look into this matter & do necessary action/ correction in the bill at the earliest.

                      Regards

                      Smt. Asha arora
                      Wz-87a, virender
                      Nagar, delhi
                      Mobile no.: [protected] / [protected]
                      Zone/mr code: wz1/ 527/metered
                      Area code: a-75/janak puri
                      Old wcn: j-8140
                      New kno: [protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        S
                        Shri Om
                        from Gurgaon, Haryana
                        May 17, 2018
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                        There is leakage in water pipeline on main auchandi road dariyapur kalan delhi -39 near shiva modern school. Water is floating from leakage for last two days and lots of drinking water is wasted on road. Water is everywhere on the road near the leakage and the public as well as the transport is facing problem because of the leakage. So it is my request to address my complaint regarding the water leakage to save the priceless water. Thank u
                        Shriom s/o dhara singh
                        Dariyapur kalan delhi-39
                        Phone no.-[protected]
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          Rahul Chaudhary
                          from Noida, Uttar Pradesh
                          May 17, 2018
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                          Address: New Delhi, Delhi, 110094

                          This is to bring to the kind notice to the delhi jal board that there have been a continuous supply of water with a very bad odour in the street no 3 of old kardampuri village (It comes under hon. Mla mr gopal rai & ward babarpur).
                          Despite of several written complaints by rwa to junior engineer, there is no solution yet.
                          I here by request the zro (N/e)- iii, seelampur mr rajinder singh ([protected]) to please look into the matter on a very urgent basis as the residents have been facing the hazardous medical calamities.

                          I have not been able to understand why there is so much of delay in the resolution of the problems every time. How come je of your department deny for the services to us & infact asking us to arrange the money among ourselves for the resolution"

                          Please tell me," is this our kra & responsibilitility to resolve'

                          I hereby request you to kindly look into the matter on a very very urgent basis.

                          Thanks & regards
                          Rahul chaudhary
                          Advocate karkardooma court
                          Rwa secy old kardampuri village
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            nisi09
                            from Noida, Uttar Pradesh
                            May 17, 2018
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                            Address: New Delhi, Delhi, 110019

                            Hi
                            I live in govindpuri gali no 5 near kalkaji, we have not received water from last 2 weeks, its very difficult to manage without water, and i am working in office so its very difficult to stay at home and try whole day for water, so kindly solve this issue asap, before this issue we received water at 4am every day but from last 2 weeks its getting worst and we cant manage with this issues at all so its a request from every one please splve the problem asap
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            the situation is getting worst day by day we don't have sufficient water for our daily routine works
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                              S
                              sethnbks
                              from Gurgaon, Haryana
                              May 17, 2018
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                              Address: New Delhi, Delhi, 110027

                              My last bill dated 25.06.2018 showed reading 969 and the meter was ok. Incidentally on our return after holidays, i observed some discrepancy in the meter and managed to replace the same with new one through some licenced plumber.

                              On 14.05.2018, i received a bill for rs. 1623.36 with consumption of 26 units for 5 days i. E. For the period 26.04.2018 to 30.04.2108 which is hightly inflated as per my consumption.

                              It may be observed from my last 12 months consumption that consumption for 30 days/one month is below 20 kl and bill is always zero as per delhi government guideline.

                              Please therefore correct the bill amount to rs. 0.00 and raise a new bill as per actual average consumption for the past 12 months.

                              I shall be grateful to receive the correct bill with rs. 0.00.

                              Thanking you.

                              Yours truly

                              N. B. K. Seth
                              V - 286,
                              Rajouri garden,
                              New delhi - 110027
                              Djb consumer no [protected]
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                PraveenPundir
                                from Delhi, Delhi
                                May 17, 2018
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                                non supply of water in your area, jvts garden chattarpur

                                Address: 110074

                                Hi,
                                I m leaving in jvts garden, chattarpur and we have only sonia vihar water supply.
                                But we are facing lots of problem since last 1.5 month, water supply is very limited to our building.
                                Only 5-7 minutes water comes in alternate days. Whereas 70% building have full supply of water and they enjoying.
                                But in our row no water since 45 days.

                                Pls help....
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                                S
                                Sachinsh.306
                                May 17, 2018
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                                Address: New Delhi, Delhi, 110014

                                Dear sir
                                My kno is [protected] and getting poor water quality from last three months. The water quality is very bad (Grey water) and seems like djb supplying sewer water without treatment at stp. The water cannot be used for drinking nor for domestic household purpose. People are getting ill and thus need urgent attention. I personally get my water tank cleaned number of times in past one month to check the issue but the problem is still not resolved.
                                My water tank is again filled with grey (Black) water. I checked the issue with local delhi jal board office and they informed me that my connection is from sunlight colony 2 instead from jeewan nagar and the water supply of sunlight colony 2 (Near to my house) is not clear due to sewer line breakage or pipeline breakage. They are also not able to identify the issue and said that it may take 2 months’ time to resolve the issue.
                                This raise following two problems:
                                1. My house is in jeewan nagar then why the connection has not been linked with jeewan nagar water supply.
                                2. Why sunlight colony water quality is very bad and people are forced to drink grey water which is increasing illness and may result diarrhea and deaths.
                                Need your full cooperation and support on this. I have raised several complaints as follows but the problem has not been resolved:
                                1. Grievance number dated 1st may: [protected] on https://pgms.delhi.gov.in
                                2. Grievance number: gnctd/e/2018/02141 on https://pgportal.gov.in/
                                3. Djb telephone complaint on 1916 dated 1st may: [protected]
                                4. Djb telephone complaint on 1916 dated 14th may: [protected]
                                5. Emails as enclosed
                                With this i request you to resolve my issue by providing clean water. If require, please change my water supply connection from sunlight colony to jeewan nagar.

                                Thanks & regards,

                                Pratima das
                                C-165, first floor, left hand side, jeevan nagar
                                New delhi, pin code: 110014
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Jagrit Singh Rajput
                                  from Delhi, Delhi
                                  May 16, 2018
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                                  Address: New Delhi, Delhi, 110092

                                  Hi, i live in laxmi nagar. There's a girls pg in my street that waste a lot of water daily just to clean their front side of street. They seriously waste too much of water. Please help! Location - b block near v3s mall laxmi nagar east delhi. The warden is very rude. I told them to use less water but they behave rudly and do not listen. I am very concern about water crisis that india is facing. It's my humble request to help me out.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Bhum
                                    from Delhi, Delhi
                                    May 16, 2018
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                                    Address: 110015
                                    Website: www.delhijalboard.nic.in

                                    Hello team

                                    I would like to inform that we have really frustrated with djb and aam party to having no water supply from past 12 days in our area (Moti nagar d14-b) its really disappointing there are no action taken on our several complaints and we are still have challenge to live without water supply, everyday we have to buy water bottle and spend lots of money on it.

                                    We already have done mistake to vote aap in previous delhi election and i think this is the result.

                                    Regards
                                    Bhumika
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      RWA Nishant Kunj
                                      from Gurgaon, Haryana
                                      May 16, 2018
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                                      Address: New Delhi, Delhi, 110034

                                      House no 19 nishant kunj pitampura delhi 110034 is owned by three separate floor owners-but ground & first floor owner neerajsalwan has forcibly made boring in the back lane of his house and illegally extracting ground water. This is a gross violation of laws. His high-headedness has not stopped even after repeated requests by the nieghbors and residents welfare association. His unauthorized boring menace has also caused huge disturbance in the neighborhood. You are requested to take a strict and punishing action and immediately demolish his illegal / unauthorized construction of boring and save the ground water.
                                      Contact no. Of accused neeraj salwaan [protected].
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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