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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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A
arorakapil
from Delhi, Delhi
Feb 20, 2018
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Address: New Delhi, Delhi

I am rajni arora lives at 28-b new layal pur colony near so bazar krishna nagar delhi 110051. My complaint rerarding with overflow of sevarage and drains.in this area nobody take any action on our complaint so please do some action for cleaning our area because over flow of badwater on the road is a big problem for us. Kindly solve our problem as soon as possible

Thanks an regards
Rajni arora
Delhi Jal Board customer support has been notified about the posted complaint.
Sir i m not using water from last four to five month but paying as per bill on average basis and it comes every month around 500 hundred app but now it was coming around 4000 to 8000
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    H
    Harvinder786
    from Noida, Uttar Pradesh
    Feb 19, 2018
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    Address: 110063

    Dear concern,

    People are doing illegal boring at madipur, janta flat, near madhuban enclave, new delhi. Actually they have done it. They bribed police for the illigle action. Now they are using this as there business.
    Kindly stop this activity. Make them follow the rules and regulation.
    Area is near flat no. 33, janta flat, madipur, near madhuban enclave, new delhi.

    I hope you will take necessary action.
    I will not have to do much hard work to stop this illegal activity.

    With regards.
    Delhi Jal Board customer support has been notified about the posted complaint.
    We have been getting contaminated water for last 5 days. Drains are also blocked. We are surrounded by hoses under construction and debris is blocking the drains. Family members are falling sick. Urgent attention is needed. We have complained to MDC but no action has been taken
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      A
      ANOKHI
      from Delhi, Delhi
      Feb 19, 2018
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      Address: New Delhi, Delhi, +91

      Dear sir,
      Good morning,
      I am djb domestic consumer my k no. Is[protected] registered name rajiv berry, g-95 nand ram park,
      Uttam nagar. New delhi -110059.
      My problem is that when delhi govt says that 20000 liter water is free every month than why the djb send the bill every month.
      I am also attached the latest bill which is received in the month of feb-2018.
      Please see the matter & give us rebate for water bills.
      Please reply us as soon as possible what action taken by you in this regard.
      Thanking you,
      Delhi Jal Board customer support has been notified about the posted complaint.
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        A
        Amber Bali
        from Kharhial, Odisha
        Feb 18, 2018
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        Address: New Delhi, Delhi, 110083

        Respected sir/madam

        I am one of the resident of mangol puri, u block. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from sewer lines. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.

        Yours truely,
        Shri kant
        Delhi Jal Board customer support has been notified about the posted complaint.
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          S
          Singh Abhimanyu
          from Gurgaon, Haryana
          Feb 17, 2018
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          Address: New Delhi, Delhi, 110009

          Dear sir
          It is to bring into your kind notice that, we have received our water bill few days back and and the bill amount is rs 93919. The billing perios is showing from december 2016 till december 2017. I'm socked. I have visited our local office regarding this, but not getting any help.in last one year i have not received any bill, neither any call from dept. And month on month basis fine has been added. You can check our previous payment details, we have always paid in advance.
          Request you to please look into my request. I'm ready to pay but request you to please check my meter once again and provide me waiver, its a huge amount and beyond my limits. Request you to please help me.
          Delhi Jal Board customer support has been notified about the posted complaint.
          Feb 17, 2018
          Updated by Singh Abhimanyu
          Please find attachment of my complaint . Request you to please look into my request and help me out, so that i can pay my bill at the earliest .

          Thanks & Regards
          Abhimanyu
          [protected]

          Feb 17, 2018
          Updated by Singh Abhimanyu
          My Due date of payment of bill is Monday, request you to please help me out.
          Feb 17, 2018
          Updated by Singh Abhimanyu
          Request you to please look into my request, i wont be able to pay the late fee charges.Meter No- 2013a2090216.
          Feb 19, 2018
          Updated by Singh Abhimanyu
          Dear Concern
          Didn't received any positive reply .
          It has been found that our meter is faulty, In April units was reflecting 94, and its showing 371 units in June, which is completely wrong .You can check our previous bills paid and units consumed . Its totally unacceptable.
          Request you to please check our previous records and provide us the rectified bill amount to be paid .

          Thanks
          Abhimanyu
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            M
            manjit.kaur
            from Delhi, Delhi
            Feb 15, 2018
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            Address: New Delhi, Delhi

            It is pity to mention here that in area of shyam nagar water supply is only one time i. E.in morning and there is no fixed time for supply of water sometime djb supply water 6 in morning sometime 7, sometime 8 and sometime 9 in morning. There is no supply in evening in this particular area. I am complaining from monday i. E.12.2.2018 no supply in the area. I am complaing since last one year, but no regular supply of water in this area. I humbly request you to regularise water supply in this area and also take necessary steps to supply of water in the evening also.
            Delhi Jal Board customer support has been notified about the posted complaint.
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              A
              abrolsonia76
              from Delhi, Delhi
              Feb 15, 2018
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              Address: 110092

              I am one of the resident of shakarpur, delhi - 92,. Our area is suffering from highly dirty and smelly water from long time which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some gutter or drain. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
              We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities
              Delhi Jal Board customer support has been notified about the posted complaint.
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                S
                from Delhi, Delhi
                Feb 14, 2018
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                Address: New Delhi, Delhi, 110009

                This is to bring to your notice the poor quality of water supply in our area GTB Nagar, Delhi 110009.
                We have spent lot of money already on clearing tanks and other supplies of water from local plumbers. But the problem is persistent coz there is fault in the water supply itself. I have to take bath with smelly yellow colored water everyday. We are not that rich that we use RO water for everything.
                The moment we turn the taps on, the smell spreads in the entire house like anything. We pay water bills on time. We are entitled to have the right to clean supply of water atleast!!!
                Please resolve this issue.
                I wonder even if this is the right platform to register this complaint.
                I m sick of dirty water everyday.
                Clean water is the basic neccessity of life.
                What is government doing????
                How is it even possible to supply ### water in houses ??
                Please resolve the issue at the earliest and if possible share the contact details to take this matter further.
                PLEASE CALL at [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  K
                  Kailash Vigg
                  from Agra, Uttar Pradesh
                  Feb 14, 2018
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                  Address: 110048
                  Website: www.delhijalboard.in

                  Water connection was sanctioned vide kno [protected] at m-129 greater kailash-2 new delhi on 11.5.2015. The new 1/2 "water meter of anand sahi make was installed with 1hp 10-d motor of crompton greaves by djb technicians. Since then the water has been fully functional but the water bills have been coming on adhoc basis. I have given photos of the water meter consumption three times earlier to djb. The officials have also inspected the same at site & gave report to your office that it is fully functional & assured to get the bills corrected but nothing has bee done despite sending various reminders vide complaint id 83506 to executive engineer-eecnwri (M311) at phone no.[protected] & engg chief on phone no[protected]. Further reminders vide complaint no.[protected] dt 20.3.17, grievance regn dodws/e/2017/00518 dt 11.5.17,[protected] dt 26.3.17, dodws/e/2017/01075 dt 8.9.17 & further personal visits / on-line complaints. The water meter consumption at present is 640 units since beginning. We are staying very seldom in the flat but still heavy water bill accumulating to more than rs 32, 000 has come to me. Cm is holding charge of djb but still no action has been taken on my complaints so far. Please intervene & give personal hearing to me as retired sr citizen.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    S
                    Saurabh.vatts
                    from Gurgaon, Haryana
                    Feb 14, 2018
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                    Address: New Delhi, Delhi, 110034
                    Website: delhi.gov.in/wps/wcm/connect/DOIT_DJB/djb/home

                    The main line sewer is blocked from a year now and it has started overflow and causing sepage in the society building. The toilet sewer in flats are not able to flush water and it bounce back. Petetic conditions. This is my 3rd complaint. And several complaints logged by society flat owners. Also i logged complaint in grevience cell but no hearing in deaf ears of jal board
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      J
                      Jyoti Jatolia
                      from Delhi, Delhi
                      Feb 13, 2018
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                      Address: New Delhi, Delhi, 110018

                      Sir i'm a resident of ashok nagar area and i'm very sad to say that the quality water supply here is awfully bad here. It's stinky and dirty water which is not even fit for washing clothes o[censored]tensils. Drinking it is just next to impossible as it smells as of drain. Please look into the matter asap and rectify it. It's been a week since we are facing this troublesome problem. Water supply is there but what is the use of it if the quality of water is next to worst.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        Priyesh Masih
                        from Noida, Uttar Pradesh
                        Feb 13, 2018
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                        Address: New Delhi, Delhi, 110022

                        Dear sir/madam

                        My name is priyesh and i am resident of rk puram sector 6 ekta vihar, we have a sewer which has been choked from last 1 month and we have been complaining about the same to mcd, delhi jal board and no one is taking responsibility to rectify the matter.

                        We are running a polyclinic to help the poor and needy ones and due to choked sewer all the water is getting blocked in our polyclinic.

                        I request that some responsible person takes some action to solve this issue.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          Y
                          Yagya Dutt Singh Saini
                          from Noida, Uttar Pradesh
                          Feb 10, 2018
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                          We received current bill dtd. 30th jan. 2018 for my above key number i. E. [protected] amount to rs. 421/-

                          As per bill previous meter reading as on 29th nov. 2017 taken as 280 and status of the meter is ok but current meter reading taken on 27th jan. 2018 as nil status mloc.

                          But on 27th jan. 2018 meter reader noted the meter reading physically/correctly but why the current meter reading on above bill showing niland taken consumption as 19 units and issued bill amounting to rs. 421/-

                          If issued bill without current reading and on average basis my previous two bill of nil amount as per bill history of current bill while consumed 23 and 26 units respectively.

                          Kindly amend the current bill as per reading taken at by meter reader and issue the fresh bill so that payment of the same can be cleared.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            M
                            mukeshberi
                            Feb 10, 2018
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                            Address: 110070
                            Website: Delhi Jal Board

                            Please recall my earlier request regarding billing for domestic use of water for c8726 vasant kunj.
                            It is to bring to your notice that no body has been living in the house over a decade. We have been getting water bill based on meter lock.
                            Please change your basis to minimum consumption as there is normally no consumption of water.
                            We have been paying high bill without using water.
                            Please make correction to minimum use and bill us.
                            Thanks
                            Mukesh beri
                            [protected]
                            [protected]@gmail.com
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Feb 10, 2018
                            Updated by mukeshberi
                            Delhi Jal Board web portal for grievance is not working. Whenever we enter all detailsit is not allowing and take you to Home page
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                              S
                              sunil_joshi
                              Feb 9, 2018
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                              Address: North Delhi, Delhi

                              New connection application was processed successfully on jan 19 2018 with connection no. [protected]. And i have received the massage from delhi jal board mentioning pay bill amount of 7830, pay by 26 feb 2018 to avoid any penalties. I am not sure what this amount is all about. Could someone explain.

                              Related jal board-
                              Jal board burari bypass,
                              Near authority 110084

                              I will drop mail for the same while loping all related one.

                              Please look into this asap.

                              Regards,
                              Sunil joshi
                              [protected]
                              [protected]@gmail.com
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Hello sir, i live alone in a flat n constantly have water problems. The bill for this 2 months came out to be rupees 4000.
                              Krn no. [protected]
                              There has been some scandal on behalf of the delhi jal board
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                                M
                                meenabhandari22
                                from Delhi, Delhi
                                Feb 8, 2018
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                                Address: North Delhi, Delhi, 110084
                                Website: Delhi jal board

                                Dear sir, i have complained about additional charge on development charge and unauthorized usage charges. The bill revised. Kno: [[protected]], bill amount of rs [13710.00] but they did not remove unauthorized usage charges. We did not take any illegal connection i have mentioned clearly in my complaint letter 247 dated 22.01.2018. But the survey person did not come for rechecking again they charged unauthorized usage penalty. Sir they are blaming in your area all people have taken illegal connection and you would have also taken. Pls help or advise. Document submit no is 11172.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Feb 12, 2018
                                Updated by meenabhandari22
                                Dear sir, i have complained about additional charge on development charge and unauthorized usage charges. The bill revised. Kno: [[protected]], bill amount of rs [13710.00] but they did not remove unauthorized usage charges. We did not take any illegal connection i have mentioned clearly in my complaint letter 247 dated 22.01.2018. But the survey person did not come for rechecking again they charged unauthorized usage penalty. Sir they are blaming in your area all people have taken illegal connection and you would have also taken. Pls help or advise. Document submit no is 11172
                                I am resident of hauz Rani, malviya nagar, New Delhi. The on going work of sewer connection has disrupted the water supply in my area. It's been 4 days the water supply is disturbed. I request Delhi jal board to consider the problem and find a quick solution for it.
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                                  suresh kumar tyagi
                                  from Delhi, Delhi
                                  Feb 8, 2018
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                                  Address: New Delhi, Delhi, 110033

                                  Sir
                                  We are living in village bharola new subzi mandi azddpur delhi which is falling in adarh nagar vidhan sabha it is very pathetic to share our problem that since last month when water supply to almost delhi were affected due to ammonia contaminated water there was water supply since 6 to 8 at morning and evening which was enough for our daily need since then we are not getting water due to supply at low pressure or no water supply lest drinking water (Which can be purchased) even for toilet cleaning our village is situated high at sea level than our neighbor colonies so at low pressure we are our water supply gets affected and we are in state of mess so please look into the matter and help accordingly
                                  Thanking you
                                  People of bharola village
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Pooja Madaan
                                    from Delhi, Delhi
                                    Feb 7, 2018
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                                    I am a resident of indra vikas colony, mujherjee nagar, new delhi - 110009.
                                    I do not understand whether the water supplied here is genuinely water or just mud. The water cannot be even used for washing clothes or one's hands and this can further lead to health related issues. Timings for water are provided but only once in a blue moon it is supplied on time. We even spend days with no water and thus have to buy mineral water from outside for drinking purpose.
                                    I hope we the residents of indra vikas colony will be out of this problem soon.
                                    Thanking in anticipation!
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      urmilaJhamb
                                      from Delhi, Delhi
                                      Feb 7, 2018
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                                      Address: New Delhi, Delhi, 110009

                                      There is dirty water mixed with sewage in taps in east parmanand colony for the last 6 days. One cannot even wash hands with this water which is so dirty and smells very bad. We have already suffered from gastroenteritis. We are buying mineral water for drinking but even washing hands this water is bad and smells awful. Is kindly take urgent and immediate action

                                      Dr urmila jhamb
                                      197, parmanand colony
                                      Delhi 110009
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        Achin Goel
                                        from Delhi, Delhi
                                        Feb 7, 2018
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                                        Address: 110021

                                        I am a resident of satya niketan. We are facing a major problem of smelling domestic water supply like sewage; color is dark grey/ black.
                                        Once taken a shower a person smells like #. Due to bad quality water even after using ro water quality is like hell, our filter gets choked every week. Also, due to mud in water the motor blade get wasted and is sent for repair every month. The same issues are there for the last couple of months since the job o[censored]nderpass in ongoing at satya niketan.

                                        Supply is there but its sewage water which cannot be used. Complained many times but it seems that the complaint goes to deaf ears. The water which is supplied is filthy, smelly due to sewage water is mixing somewhere resulting in heath issues. Please sort it out as soon as possible.
                                        Thanks
                                        Achin goel -[protected]
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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