Delhi Jal Board Complaints & Reviews

Hello

I, Kishan Kumar Gupta am a resident of E - 15 Ashok Vihar Phase 1 . On 30th April 2015 I submitted application for disconnection of my water meter ( K number [protected] ) as my building was to be reconstructed . I paid the final bill amount which was Rs 896 . The disconnection application, and final bill are attached in files below. After completion of my building I installed 3 new water meters ( K No - [protected], [protected], and [protected] ) for which i have been regularly paying the bill . The last bill of all 3 meters is also attached in files below .

However my previous water meter has still not been disconnected from Delhi Jal Board"s account and I am continuing to receive bills for the same . The concerned authority at Jal board office is not ready to disconnect the previous meter ( K No - [protected] ) and asking me to pay Rs 14, 461 ( bIll attached below ) for meter which I have not been using since 30 April 2015. kindly look into the matter .

Thanking You
Kishan Kumar Gupta

Dear sir/madam,
I, panchanan nayak is a consumer of delhi jal board. K number-[protected]. I earnestly request your kindness to refer my water bill no.[protected], bill date: 22 jan 2018, bill cycle (2017-5), bill basis average. The amount charge was 414.66 and paid online on 30 jan 2018.
You are requested to note the previous meter reading was 243 and present reading is empty. And i have been charged an average bill. I am not convinced why the charge is average? Why it is not on consumption basis? In that premises i am the only one who has been charged. Since beginning i am being troubled. I m a consumer not an enemy of delhi jal board. Then why i am being ruthlessly troubled. Earlier to this i have lodged many request complaints, but no fruit.
The meter number 47116 is perfectly working and updating the reading which on 23 jan 18 was 278 units.
Please look into the following deficiencies and correct the record;
1.in address rz - c - 12- 234 is wrong : it should be rz - c - 12-23 a (The registration and address proof was submitted at the time of application)
2. Till date no bill was charged with latest meter reading: should be considered by sending reader or we should be asked on phone for latest reading or through whats-app or messenger.
With due respect i request you to do the needful to kindly amend my address and send the corrected bill. My payment must be recorded to my account.
Regards
Panchanan nayak
Mob no. [protected]

One mail communication is going on with djb since august. At that time djb informed me that my water meter is faulty and need to change. I started discussion on that time and they have charged 43 days bill with average unit 25kl/pm. My concern is if my water usage is below 10kl/pm since past two years and also after meter changed it is below on average units then why i need to pay average unit bill amount. K no is - [protected] (Sanjeev harzai - second floor)

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My concern is : - if meter is faulty then djb charging minimum average amount bill which is 25kl/pm. But the point is if meter has mechanical fault then how can consumer is responsible for that. If we have touched anything then djb can charge. If the unit consumption comes under 20kl since past 2 years then and after meter change as well then how can in between 43 days i used more then 30kl water.

Also if you can check my all old mails, then i was also taking follow-up between 18th july to 30th august and continuously working with djb for updates. Initially i was surprised how my water meter is faulty without touch anything. You can check my old communication for that aswell. My point is i was continuously working with djb but now djb is asking penalty amount which is not under my usage.

I am saying this is not consumer fault its mechanical machinery fault and consumer is paying minimum average unit bill for that. Please suggest in this case.
I am available anytime on this number for further discussion if require : - +91 - [protected]

Regards
Pranay agarwal
Mob +91 - [protected]

Sir, i am the owner of flat on upper third floor, back side on house property no 283/181, gali no 7, maddi wali gali, vishnu garden, nd. All the flat owners jointly shared the development of rs 8400/- for the property duly paid by shri kailash r/o upper second floor on property no 283/181 as per the advice of govt. Approved licensed plumber shri b n gupta (As all our water connection related formalities were completed by him, including filling of new water connection form) due reasons unknown to me my address has been wrongly given as that of second floor in place o[censored]pper third floor.
Besides this, i am not residing at the said premises as i am living with my husband at the staff quaters allotted to him by his office. So i am not using the corporation water at my upper third floor residence at property no 283/181. But i am receiving the water bill every month showing the meter as dumpy despite my water meter showing reading of 1 klo. L. Unit being consumed.
Though i have paid the bill for three month on date, it is however requested to you to kindly look into the matter and do needful at the earliest and make correction of my address in your record and rectify the water bill.
Thanking you in anticipation.
Your sincerely,
Amrit deep kaur
[protected]

Address: East Chander Nagar, Krishana Navarre.
Kno:[protected]

Some time Water supply is too bad it smell like sewerage water. Due to that lots of water got wasted, for waiting of good water.

It is serious concern.. Djb not able to supply good water..?

I have called to Djb help line number 1961 on 22nd January, 2018. And have raise my concern related to dirty water supply and ask ticket number... They refuse to provide ticket number.. As per them ticket number will receive to mobile number... Till today no ticket number receive... Today I have try to call there no 1961...now number not able to connect...

Thanks
Naveen_11

My address is b1 block house no.362 ground floor. Janakpuri new delhi. I am unable to get the fresh water supply in the said house due to some problem in the water supplying pipe. Have not received water supply since last 3 to 4 days. Kindly look into the matter and get it resolved at the earliest. I am a senior citizen and i am facing a lot of problems.

We maintain residence in ramesh nagar area of new delhi.
For the past 2 weeks there have been cases of polluted water (Both drinking and for other purpose) coming through the pipes. The water has foul odour and unpleasant taste. Even the texture of the water is not clear. Sometimes, water did appear muddy as well. We suspect the water line directed to homes have been merged with some other lines leading to polluted water. Some officials of delhi jal board came few days ago to resolve the issue. Some digging work was done. The water quality improved a little bit but it for last 2 days it again reverted to the same poor quality. All the other residents too are apprehensive of this fact.
Request you to resolve this matter at earliest as it may effect the health of the residents.

My name is sunil dutt owner of wz-240 om vihar phase-1a uttam nagar new delhi-110059. This is to inform that someone has stolen my two water meter, kno 50929, 50930 respectively registered in the name of sunil dutt. The incident occured when my holders of three floors were sleeping at night.in order to install the new water meters djb wants a copy of fir.
Kindly please register my fir.
This complaint is for uttam nagar police depart ment.

Sir,
Dt 27-jan-2018
Area: shastri nagar, delhi -52
I want to complain about not proper supply of water in our area, i. E shastri nagar (Delhi-110052). This is we are suffering from a month or more earlier there are slots of water supply that (5-9 both in morning and evening). Now it hardly comes in the morning and what to say about evening. Please resolve the problem as there is no intimation about the problem and no information that how long it will gonna be. It is troubling a lot to the people living there.
Sir this have really bad effects to the people thinking like me i am a very much against of (Summer seavles pumps) no person have the right to use ground water, but by doing this you are somehow promoting these kind of things.
Please it would really thankful that if you will repond to the complaint as sson as possible.
Thank you
Manan bansal (Advocate)
Tis hazari court

I varsha manglani, a paying guest at 16/42 4th floor old rajinder nagar requests you to look into water wastage issue by fellow building members. Person living on the ground floor of 16/42 old rajinder nagar is into continue misuse of water. Their tanks overflow everyday for about 3-4 hours draining water into streets. After repeated request no action has been taken. Tons of water is wasted daily. Kindly look into the matter as soon as possible.

I purchased this dda mig flat no 77 pkt 1 sect 22 dwaraka from one sham sunder dhawan in the year 2000. Water connection was applied in my name by ptoviding all necessary papers. That time office was at mangla puri and was dealt by dda. After taking over by djb my old meter was removed without my knowledge. After that this area was transfered to private contractor. After much persuation the meter was replaced in the month of december 2017.
All pending bills have been cleared. But its showking that on 17.01.18 zro dwaraka slaped me disconnection notice on the name of previous owener by giving wrong k number.
Please look in to seriously. I have paid my all pending dues. My last bill up to 15.1.18 is in minus ie -3193.
The pvt. Contractor promised me to resolve the issue at the time of fixing new meter.
Please correct your records as well as revenue records.
Thanks and regards.
Sushma patil
[protected]

Bill id :- [protected]
Ca:- [protected]
I have complaint about wrong billing but no one had taken this matter seriously b'coz you are not paying these amounts.
Every time you suggest me to contact zro rohini office but seriously no one listen to us. One person who note down the reading named ashwini contact :- [protected] he said i will not come for reading. What does it mean, is there any responsibility or not.

I am rajeev r/o we 100b (Cuid[protected], mohan garden, 110059. I have paid inr 9000 amount in cash on 21st july'17 for water meter connection at my given address, receipt number is :[protected], k number is: [protected]. However no one came to my home no one informed us about this connection.

Would request you to do the needful and get the connection installed at my home.

Regards,
Rajeev

Sub: - Noise pollution due to four no pumps installed direct on Delhi Jal Board line and one no underground boring at B F H-73 back lane by Sh. Om Prakash Prabhakar.
Dear Sir/Madam
This is regarding the noise pollution created by installing 5 no pumps by Sh. Om prakash Prabhakar in the back lane outside their premises of B F H -73 Shalimar Bagh causing noise pollution all the time.
Hence you are requested to ask the owner of the house no B F H-73 Sh. Om Prakash Prabhakar to shift these pumps inside his premises as he has constructed enough space inside his house
With regards
R K Saharan
B F H -136
Shalimar Bagb
Delhi 110088
Mob;[protected]

There is a regular complain from dev nagar that the water supply is very poor in this area. The normal tap water has not afix time in day and no water supply in evening time. And the water which supply from tap is not clear tap water can not drink with out purify. This water smells a lot. We can not drink this water and even we use purify or ro this can not good. Even our purifier is also get stuck with it.

Myself smt. Anju w/o darvesh kumar (Owner), resident of flat no.9 ground floor, omvihar phase 1a uttam nagar, new delhi - 110059. My water connection no is kno : [[protected]]. My water meter and motor has been stolen by thieves some days before. Kindly lodge my fir complaint so that i can apply for a new water meter. As per the suggesion of delhi jal board i need to submit the fir copy along with water meter documents.

This complaint is for uttam nagar police post new delhi.
Seeking your cooperation.
Thanks..!!

Sir last 2 month our street sewer is over flo. We complaining many times. But no one come not come out for solving the problem. Sir are in big trouble now. We go mcd office and delhi jal board office. Mcd officer says that sewer under in delhi jal boardplease help us as well as soon possible. Sir

Rachna sharma
Addrss - wz 98 gali no.-8
Sadh nagar palam colony
New delhi - 110045
Mob no.- [protected], [protected]

This complain is regarding the k number [protected]. I have been charged 339.62
Due date is 29 jan 2018. My pmr date is 24 nov 2017..
Issue is that last month when i reach jal board shivpuri i was told that i have not to worry about bill cause my 665 ruppes are already in my account and my bill is in minus that suggest that if in future bill will come the amount will b deducted. But this month i was charged and when i reach the office i was told that this is deducted accidentally and this may happen as my meter reading status is rddt that i know is not okay. But than who will check the right working of my meter. I have been using water sufficiently whole day.. And if there is some problem with meter than who is supposed to do something about it. A guy at jal board was not at all happy to tell me anything regarding it. My family is new in delhi. I just need someone to help me against this matter... We need to know why we are charged and why are meter is indeed rddt.
Thank you.
Sanjeev bhardwaj
[protected]

There is sewer blockage and overflowing in the main holes in the lane of m 8 pocket i. E. M 8 a 2 to a 4, dilshad garden, delhi for the last 5 days. 04 complaints made to 1916 customer care but no response. For the last three days black and more than one inch insects in thousands are coming out. Still no response, now it is understood why djb does not give complaint numbers

Hi delhi jal board,

This is to inform that my water meter was stole few days back from my house (P. N-9 g. F omvihar phase 1a uttam nagar, 110059 new delhi) and i had called to 100 to inform the police they advised me to buy a new water meter to over come the current situation and they asked me to put a complaint against delhi jal board in order to inform for future necessary steps. Though for now we have installed new meter and it is working fine.
Please advise us on next steps.

Water meter details-
Kno - [[protected]]