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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Delhi Jal Board reviews & complaints page 241

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G
Girish Goel123
Aug 20, 2014
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Address: New Delhi, Delhi

Dear Sir/Madam From the 4 week onwards the water supply has been very dirty and full of foul smell which is not at all healthy for any work even washing and cleaning purpose. The water tanks also have become dirty due to that. Please look into the matter as soon as possible otherwise there may be cases of hospitalization from that area due to dirty water supply. - Girish Goel, A-60, Dilshad Garden, Industrial Area, Damodar Park, Shahdara, Delhi-32, Mob. No.- [protected]
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    TarsemK
    from New Delhi, Delhi
    Aug 18, 2014
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    Address: New Delhi, Delhi

    To, The Zonal Revenue Officer, Noth-West Area, Delhi Jal Board, Kanhaiya Nagar, Delhi. Sub: Change of water meter. Sir, A new meter was installed in my home few months back, which is running fast and giving abnormal reading of water consumption. It is kindly requested to change the present meter at the earliest. My normal consumption of water was 20kiloliter which has jumped to 50kiloliter. Thanking you, Your’s Faithfully, Tarsem Kumar Dated: 07.08.2014 B-42, Maharana Pratap Enclave, Copy of bill enclosed. Pitampura, Delhi-110034 . K No. =[protected] Zone/Meter Reader=NW3/190/Metered Area Code=A-4 Kanhaiya Nagar Old WCN=15001
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    Aug 14, 2020
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      M
      mona anand
      from Mumbai, Maharashtra
      Aug 17, 2014
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      Address: New Delhi, Delhi

      I have been getting dirty water and total black in colour with lot of smell in it.Inspite of my complaint over the phone last week nobody has responded or the problem attended .The society has also complained but it seems the officers are to busy to check on the same .Since i suffer from various health issues it is very important to keep clean and potable water for cooking and daily usage.Please i request your self and the department to attend to the issue on urgent basis . Thanks, Shashi Wadhwa 217, Jagariti Enclave, Delhi 110092 Mobile no [protected] K no[protected]
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        H
        harpal Singh ubi
        from Gurgaon, Haryana
        Aug 16, 2014
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        Address: New Delhi, Delhi

        Dear Sir, My sewerage line is blocked for 16 days and I have checked it from local cleaner. He checked and found it was blocked all over from Govt. Sewerage Road side. I had requested local MLA S.Manjinder Singh Sirsa Helpline and Counceller Subhash Arya and Deptt. Head Mr.Mishra Ji dealing with Swerage line. Yesterday. Mr.Mishra sent a sweeper. He checked the line and change the Cover of cesspool and say Suction machine will open it. Today, no one come with machine. The House is become a hell. Not only my house but all other house swerage lines are blocked. they used first & second floor. But their Ground floor are in bad shape. This first time, when I experience such back situation. Previously, when I complaint, a team of sweeper come and open the line within half an hour. Now, today is 16th day which is gone with no result. Please instruct the concern person to do the needful as we are getting sick one by one. Thanks Harpal Singh J10/39, Rajouri Garden, New delhi-27 [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          sarbjit26
          from Delhi, Delhi
          Aug 16, 2014
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          Address: New Delhi, Delhi

          Dear Sir/Ma'am, I would like to inform you that, my bill payment for the month of May'2014 for Rs. 342/- has been paid under the KNO: [protected] which is incorrect, it should have been paid under the KNO: [protected]. Therefore, would request to kindly rectify the error and issue me a statement with the correction made. Thanks
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            sube
            from Delhi, Delhi
            Aug 14, 2014
            Resolved
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            Address: New Delhi, Delhi

            From: ajai, 209 aravali apartment alaknandanew delhi -110019 ph.[protected] mob.[protected]

            Delhi jal boardg.K-1 new delhi-19
            Dear sir,
            Sub: our k.No.[protected]overbilling of our water bill for rs.14483/-

            We submit that despite last request for overbilling and already making excess payment, we have this time also received our water bill exceptionally abnormal for rs.14483/-. We submit the details of last three payments as under:
            Date amount bill for units paid by receipt id.
            [protected] rs.2599 144 (Upto 2294) ch[protected]
            [protected] rs.4993 116(2410 units) ch[protected]
            [protected] rs.4061 218(Upto 2628 units)by internet [protected]
            The water meter reading as on 04/08/2014 is only 2574 units. As such we had already made payment of rs.9054/-(Rs.4993 + rs.4061)for excess units 0f 54 +[protected] bill payment dated[protected]. Moreover as per your bill id no.[protected] from 07-may-2013 to 16-apr-2014 we had already paid excess amount of rs.6223/-.You are therefore requested to reconcile the payment records and after adjusting our excess payment amount of rs.6223/- upto 16-apr-2014 advise us latest excess payment already paid to the board.Also withdraw the recent fake bill for overbilled amount of rs.14483/-charged for 307 units.
            Yours faithfully,
            For ajai(Sube singh)
            209, aravali apartmentalaknanda, new delhi-19
            Ph.26039042 mob-[protected]email<[protected]@rediff.com>
            Aug 14, 2020
            Complaint marked as Resolved 
            Delhi Jal Board customer support has been notified about the posted complaint.
            Aug 14, 2014
            Updated by sube
            fcf
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              meena bedwal
              from Gurgaon, Haryana
              Aug 14, 2014
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              Address: New Delhi, Delhi

              Dear sir/madam, My name is meena Bedwal, my kno no. [protected]. My bill from 1 July 2012 to 2 june 2014 amount was Rs. 3961 and the due date is 7 july 2014 i paid this bill as on[protected] and after that i got information from the counter that i havr another bill to paid the bill duration is 3 june 2014 to 12 july 2014 and the bill amount shocked me it is Rs. 14405 and due date is 30 aug 2014. I just want to know that how it can be possible. Please send the related information. Please help on this [protected]@gmail.com [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
              my current meter reading is given in attached photo

              Meter reading is wrong and bill is too high - Comment #2042814 - Image #0
              Dear Sir/madam,
              I have mentioned my current reading in meter in attached photo.

              Meter reading is wrong and bill is too high - Comment #2042815 - Image #0
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                T
                tejinder singh sandhu
                from Noida, Uttar Pradesh
                Aug 14, 2014
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                Address: New Delhi, Delhi

                We have not recived bill, 11sep 13 to 16dec13, and 16 dec13 to 14 march 14, and 14 march 14 to 16may14 .Now I have recived bill august 14 with interest(penalty) please send all bill at time


                thanks
                Delhi Jal Board customer support has been notified about the posted complaint.
                Dear Sir/Madam
                I am Vibha resident of E-205 Gali No. 06 East Vinod Nagar Delhi-91 not receive my water bill after reading by water meter reader on 24/02/2015. My KNO No. is [protected].
                I Rahul Chopra, resident of S-82, Vijay Vihar, Uttam Nagar, New Delhi - 59.
                We have not received our DJB Bill from past 1 year so we have to pay it online and many times the due date gets crossed.
                I have made this complain several times but no one is giving any reply and doing anything.
                Please do something needful.
                dear sir/madam

                I am jai bhagwan from sant nagar burari my KNO is [protected].
                i have not received my bill last 5 month and no staff came for reading.
                plz do some thing ASAP.


                thanks &amp; regards
                jai bhagwan
                [protected]
                Dear sir,
                I am priya jha w/o pawan kumar jha, address- p4/59, sultanpuri, delhi - 110086.
                my complait is water bill not received next eighth month. my K NO- [protected].
                I requested to you solved my problem and I hope got my water bill time to time.

                Thanking you,

                Regards,
                pawan kumar jha ( [protected] )

                Water is not coming for two days.

                Hi,

                I'm residing North East Delhi GTB ENCLAVE, here we are not getting water supply for two days.

                At least gives us the water once in a day. Even we have to be drinking handpump's water.

                Please do something to resolve it ASAP.

                Thanks
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                  R
                  Rohit Vishal
                  from Delhi, Delhi
                  Aug 14, 2014
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                  Address: New Delhi, Delhi

                  Dear Sir/Madam From the one week onwards the water supply has been very dirty and full of foul smell which is not at all healthy for any work even washing and cleaning purpose. The water tanks also have become dirty due to that. Please look into the matter as soon as possible otherwise there may be cases of hospitalizaton from that area due to dirty water supply. Rohit Vishal Pandey
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    Ashish260686
                    from New Delhi, Delhi
                    Aug 13, 2014
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                    Address: New Delhi, Delhi

                    Dear sir/madam, My name is ashish sharma, my kno no. [protected]. My July month bill was Rs. 115 and before that 3 month bill was around Rs. 300. Suddenly this month I got a SMS from DJB and says bill is Rs.1322. I just want to know that how it can be possible. Please send meter reading or other information. Please help on this. Regards Ashish Sharma Art Director-India Today [protected]
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                      URMILA NEGI
                      from Delhi, Delhi
                      Aug 13, 2014
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                      Address: New Delhi, Delhi

                      Dear Sir,

                      We are getting drinking water through DJB tanker No. 8657 through its driver Mr. Bhupender from DJB Nazafgarh every sunday once in a week as we have no sources of water in this area.

                      The Driver of the above tanker is almost missed the trip and then we have no opetion to call for emergency tanker.

                      It is regret to inform you that after approching to emergeny tanker we are not getting the water for example i had informed to Mr. Hari Singh on 12/08/2014 vide complaint No. 45 to send a emergency tanker as we have no water for drinking. Mr. Hari Singh informed that he will send the tanker by evening but no tanker had arrvied and i had again asked on 13/08/2014 for tanker and he told me that he had only one tanker for emergency so he will send it after 3/4 days.

                      It is no first time but every time it happen.

                      I hereby requesting your goodself to help us to send the water tanker regurlarly so that we can get the drinking water.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        angel_latika
                        from Delhi, Delhi
                        Aug 11, 2014
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                        Address: New Delhi, Delhi

                        We residents of Bali Nagar, New KNO: [protected], House F-20 Ground Floor Bali nagar, New Delhi -110015 are facing a serious LACK OF WATER SUPPLY for the past 2 months . The water supply is too less, we are hardly able to manage with it . There seems to be some issue in the water supply pipeline or connection in our house. Please look into this immediately . Thanks .
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                          L
                          Latish Batra
                          from Delhi, Delhi
                          Aug 11, 2014
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                          Address: New Delhi, Delhi

                          I have Water connection K.NO.[protected] ( In the name of Shri G.D. Rajpal) I am regularly depositing all water dues in time. I had received a Bill dated 10th May, 2014 whereby DJB has demanded Rs.2330/-, which was paybale on or before 27th May, 2014. The undersigned has requested, DJB to provide me complete details of said bil of Rs. 2330/-. The DJB has generated the complete details of bill & provided after 28th May, 2014. Accordingly I have deposited the all due amount of Rs. 2330/- on 31st May 201 through payment Receipt No. 30738. Thereafter DJB is regularly while generating new bill, always including late payment etc.. I am regularly approaching DJB Malviya Nagar Office, to wave of late payment charges, which does not due on my case. Please resolve the issue. There is no fault of late payment from my side. Since billing authority has generated the bill after due date. Please wave the late charges and provide bill only for current consumption only. The DJB has generated bill for June-2014 for Rs.291/- out of which only Rs.60/- was consumption charges and Rs.230.83 shown as Arrear. I had lodged complaint through DJB on 21st June, 2014 Complaint No.[protected]. This time Billing section of DJB has again created bill of Rs.544/- and again included arrears of Rs. 230.28/- which is does not pertains to me. I may be provided current bill for Rs. 314/- only for July 2014. Since last date is 21st August, 2014. The proper bill may be sent for payment. Thank, Latish Kumar Present Occupier G-8/7, First Floor, Malviya Nagar, New Delhi Mobile No. [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            ashok17
                            from Delhi, Delhi
                            Aug 11, 2014
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                            Address: New Delhi, Delhi

                            Sir / Madam My name is Ashok Kumar Dulani and my address is 1292/8 Govindpuri kalkaji New Delhi-110019 Since last two months there is sewerage water supplied in DJB water connection to my home. Request you to please log a complaint and rectify the fault immediately. Warm Regards Ashok Kumar Dulani 1292/8, GovindPuri, Kalkaji, New Delhi-110019 Mobile: [protected] Email-ashok.[protected]@ensureservices.in
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              tamrez
                              from Delhi, Delhi
                              Aug 10, 2014
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                              Near about 1.5 month delhi jal board supply sewage water in our block because of dirty water the children and pepople of our locality suffering from water diseases . we are complin many time in jal board and area MLA but no action should be taken by concerning authorities. many of pepole of our area are buy drinking water every day.so it is my request to you to take neccesary action against this biggest problem and give us big relife. i shall be grateful to you.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Near about 3 month i &my family all street people suffer dirty water.
                              Near about 3 month i &my family all street people suffer dirty water.
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                                Bijay Vidyarthi
                                from New Delhi, Delhi
                                Aug 9, 2014
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                                Address: New Delhi, Delhi

                                This is with regards to issues in my bill for the period 16-APR-14 TO 22-JUL-14. My KNO No-[protected] and Address- 3/10B, Sarai Kale Khan, Janta Flat, Delhi-110013. In the above mentioned bill of Rs 3, 085, arrears of Rs.1, 797 have been wrongly added as all my previous bills have been paid. I have re-checked all previous bill and have the payment receipt as well. Request you to please look in the matter at the earliest. My current bill id is[protected] My last bill id is[protected] I have paid current outstanding bill of amount Rs.3085. Billing period 16-APR-14 TO 22-JUL-14. Please refund my amount.
                                +3 photos
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                                  TarsemK
                                  from New Delhi, Delhi
                                  Aug 7, 2014
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                                  Address: New Delhi, Delhi

                                  To, The Zonal Revenue Officer, Noth-West Area, Delhi Jal Board, Kanhaiya Nagar, Delhi. Sub: Change of water meter. Sir, A new meter was installed in my home few months back, which is running fast and giving abnormal reading of water consumption. It is kindly requested to change the present meter at the earliest. My normal consumption of water was 20kiloliter which has jumped to 50kiloliter. Thanking you, Your’s Faithfully, Tarsem Kumar Dated: 07.08.2014 B-42, Maharana Pratap Enclave, Copy of bill enclosed. Pitampura, Delhi-110034 . K No. =[protected] Zone/Meter Reader=NW3/190/Metered Area Code=A-4 Kanhaiya Nagar Old WCN=15001
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    hariompgupta
                                    from Delhi, Delhi
                                    Aug 6, 2014
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                                    Address: New Delhi, Delhi

                                    Bill no.[protected] for amounting Rs 20747 have been issued by Jal Board on a/c of provisional actual average of 529 units for 293 days mentioning current meter read as NRES and previous meter read as 767/ OK. But current meter read shows on 3.08.2014 is 899 units which means current consumption will be 132 units in place of 529 units. if meter reader take correct reading then bill must be about Rs 2000 but they did not try to take reading and showed NRES which is injustice and doubtful. So I am unable to pay this wrong huge bill. DJB is requested to make correct water bill mentioning current meter read so that I can pay correct water bill. Radhey Shyam Varshney husband of late Smt Vimlesh C-63 Janta Garden, Pandav Nagar Delhi-110091
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      A. K. Agarwal
                                      from Noida, Uttar Pradesh
                                      Aug 6, 2014
                                      Resolved
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                                      Address: New Delhi, Delhi

                                      Delhi Jal Board
                                      Varunalaya Ph-II, Jhandewalan, Karol Bagh
                                      New Delhi
                                      New Delhi District
                                      Delhi
                                      India - 110005

                                      DATE : 06 AUGUST 2014

                                      No water supply in RAMESH NAGAR, 7 BLOCK, DELHI 110015 from last 5Days

                                      Dear Madam/Sir, This is really unfortunate to report in this modern era of growth and development of India that people are suffering due to lack of availability minimum facilities for the citizen of India, that too right in the capital of our great country. We called DJB who said this is under DDA, We called DDA who said this is under DJB. There is no water in the pipeline, even simple motor is not able to get water to household. Infants, children and elderly are the people who are suffering the most. There is no way visible to seek help. This situation is dark that may result in drastic affect on the residents' health, mind and spirits. Kindly help us by showing a way to get at least water to drink with little peace of mind. I am not sure, if anybody reads this board. But, if you read this message, and think you can help a common man and family with limited means, please say so. Even if you can not help in resolution, say so. At least, we know that there will be no help from anybody. A law abiding citizen. AJAY KUMAR AGARWAL, H.NO.7/32, GROUND FLOOR, RAMESH NAGAR NEW DELHI -110015 Indian MOB. NO. [protected], (I am proud to be an Indian, but not proud how Indian treat fellow Indian)
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        riteatul
                                        from Delhi, Delhi
                                        Aug 4, 2014
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                                        Address: New Delhi, Delhi

                                        To Delhi Jal Board Malviya Nagar, New Delhi - 110017 Dear Sir / Mam, We are a resident of '80 Block', Malviya Nagar in New Delhi, I would like to draw your kind attention on a major issue of no supply of water since last 4(Four) days. This is a frequent problem in our area every now and then this problem arises but there has not been any concrete step to over come this problem completely. Therefore, request you to kindly look into the matter and provide immediate action on the subject matter and also look forward with an angle to provide a permanent solution to this problem. Also, request you to kindly let us know the timing of water supply since this is also not fixed and we end up checking several times for water supply. Look forward for an immediate support from the authority. Your's Sincerely Atul Jain 80/70A, Second Floor, Malviya Nagar, New - Delhi - 110017 Mobile - +91 [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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