Delhi Jal Board Complaints & Reviews

Myself S.k khanna resident of janta flat rampura dda flat consumer cat1 bill no[protected] shows consumtion of 251kilo liters during period[protected] to[protected] which is very high in comparision of previous bill consumption which was 20Kl per month on basis of earlier functional meter (replaced on3/12/2013) we are family of 5 people only there fore you are requested to kindly arrange to check the water meter and its replacement enabling us to pay actual charges based on per capita reading and rectify the current bill asperour previous consumption it is further added that breakup of meter reading against all three slabs jn the bill has not been mentioned which is must required before assesment of bill chsrges as per bill schdule in view of above favourable action is requested thanking you Sk Khanna [protected]

DJB is pumping sewer water in storm water drain of Link Road in front of Central School, Andrews Ganj at T Point, Hans Raj Gupta Marg & Link Road. Due to continuous pumping of sewer water since last six months in storm water drain of road side drain of Link Road, sludge is deposited in drain & drain is filled up with sludge up to top level, water and sludge are overflowing over road surface during heavy rain. Road surface is badly damaged due to overflowing of sewerage water on road as well as in hygienic condition due to sewerage water near to Central School is also developed. So kindly stop pumping/ flowing sewerage water in storm drain and clean the drain by remove deposit sludge.

To delhi jal board Subject-no regular timing of water supply We are facing a great problem regarding the timing of water supply in our line. There is no fix time for incoming of water suppy.generally it used to come after midnight at around 1.30 a.m. it is really inconvenient for anyone to wake up at night and refill our tanks at night. We request NDMC to provide water supply in morning and evening regularly than providing it after midnight. We expect the reply as fast as possible. Thank you Complete line near B-327, B-315, B-316 Hari nagar B-block New delhi-64

sir...from a week foul smelled water has been coming.. i feel sorry to say this kind of water is not adequate for any kind o[censored]sage people are suffering from various infections. I request you to mend water so that the situation doesnt get worse!!

Hi, Water supply department please look into this matter. We are getting water which smells like coming from sewerage ( sewerage water). We are not able to use this water for bathing even, we are spending money to get the drinking water from market. We are paying the water tax regularly. Please look into the matter and we have submitted multiple complaints but have seen any action from DJB. Address: WZ -522, Lane no 27, Shiv Nagar, Delhi -110058 Thanks and Regards Tushant Khanna [protected]

Hello, I am a resident of Karol Bagh, i have not been receiving water bills for the past 6 months. We have raised this issue in Jal board office also but no action taken for this, I have just lost my dad last month so we would not be able to pay large amount in one go . So kindly understand our situation and please start sending bills at our address.

Dear Sir / Mam My Name Is Monu, I Live At Veena Enclave Nangloi Delhi - 110041, Near U.S.M Public School, So I Want Tell You that 10 % people Use Water Meter For Water .But 90 % peoples Do Not Use Water Meter on here, Peoples waste water at here .peoples fall the water on the Road . And I Want Also Tell You .that Water comes here at 4:30 to 6:00 AM . ( or Ager 6:00 AM Ke Baad aata h too saara water naali me jaata h . too please yhaa pe 90% logoo ke Meter lagwae . yaa fir 6:00 AM ke baad water line ON naa kre..because 6 bje tak log pani b r lete h .or ager baad me pani aata h too voo pani waste hi jaata h.) (Too please 90% logoo ke Meter lag vaae) Thank You

Dear Sir / Madam,

I am living in sec - 16 Rohini & last 3 years I received the water bills from Delhi Jal Board regularly & paid the bills on time by me.
But since Jan 14 I had not received any water bills & yesterday dt. 22/9/14. I visit Delhi Jal Board Office Sec- 6 Rohini & surprised to see the water bills which is not received by me.
Then I paid the water bills with late fees immediately& register my complaints regarding this to Room No. 7 & My complaint no. is 2628.
Pl. solve this so that I am not facing the same problem in the future.
Kindly also look in to the Rohini Sec - 16 area where the House Owner use the DJB water without connection.They are not paid any bills but use the DJB water.

Regards,
Tarun Kumar
G- Block Sec - 16
Rohini Delhi
M - [protected]

Hi I live at Double Storey DDA Flat Garhi, East of Kailash.. From 3-4 Days i am facing problem in getting water supply & Because of this i am having difficulties to do our daily activities & also wasted lots of money in buying water.. Also reach office late daily & living like a paitent... Like we all know Water is life but i am this time i am unable to get it.. So please i request jal board to please solve the problem if there any...

Dear Sir, Last ten days water not coming because water pipe line operator valve not open properly. Every month 2-3 private tanker come at my home. It is extra charger for me. We are complaint in DJB office but not response by DJB officer.

13.09.2014 To ZRO DELHI JAL BOARD GK-II NEW DELHI Sub : Request you to revise water Bill that send on 01.09.2014 against Bill No.[protected] Ref : NEW KNO : [protected] and Bill No.[protected] Dear Sir, This is to inform you that, I have not received water bill since one year. Every quarterly meter reading was recorded regularly but bill never sent by your staff. Now you have send me the bill for Rs.5, 884/- against your Bill No.[protected] which is very unfair and not reasonable and also an ordinary man cannot bear/pay. We do not get sufficient water in Tuglakabad Area .In a week we get water only for 3 days that also for only one hour, In Seven days we get water only 3 hours . In a month Approx .15 days.T his is the water ration we ( IN Tughlakabd AREA) receive. How can you raise very huge bill which is not reasonable and one ordinary man cannot bear. Failure of issuing bill in time is very big mistake from your – staff side..Please regularize your staff .Very frankly speaking I am to able to pay this such a huge bill. Since this bill is not accurate I request you to kindly look in to the matter and send me the revise Bill. Copy of old bill and new bill attached . I would like to bring your kind attention to this matter that New K.A No..[protected] belongs to Smt.Kiran Udadhyay . We live in same building our motor installed in same premises & we get same quantity of water . She gets very less Bill (Bill attached for ready reference).How can it be possible in the same building one gets very less bill and regular Bill another one not getting the bill for one year some of them never gets bill How can it be possible, . Please re-check the system immediately and correct irregularity. Please revise the Bill and sent to me or call me on my number [protected] to pay the amount before due date. Because of the Irresponsibly of your staff why should I suffer.? Suggestion: 1) supply water regularly 2) Issue bill monthly/quarterly 3) Re-check the running system 4. Correct discrepancy ShinyAntony Mob No.[protected]

I Gaurav Gera resident of D-1st 12 Ambedkar Nagar, complain about the sewage water supply in our homes rather than fresh water. Because of this dirty, unhygienic, bad smelling water we are unable to perform daily activities i.e bathing, cooking, washing clothes/utensils etc . And moreover by using this water in acute emergency people are getting I'll and it is causing infections . Lines of water supply are very old may it is broken and the fresh water is getting mixed with sewage water.Please look into the matter urgently and kindly take action ASAP . Thanking you Gaurav Gera [protected]

i am resident of 56, veer nagar, jain colony, near rana pratap bagh, Delhi-7. I have made no of complaints regarding the overflowing sewer in front of my house. YOur officials sitting at R.p.bagh, your JE Mr Mam chand yadav have been approached so many times but no action has been initiated. I would request you to take immediate action as all the residents around us are at great difficulty.

My K No is [protected]. I got water connection wef 11 Apr 2014 and using water from same date. though I paid development and other charges for water connection of DJB on 07 Dec 2012. I am Defence offficer posted at Kargil and due to field posting my family resides at R-85, G/F, Khirki Extn, Malviya Nagar since Apr 2014. Prior to this house was unoccupied. Water bill No.[protected] dated 11 Sep 2014 amounting Rs. 6034/- received with regular water charges of Rs. 419.53 and arrears of Rs. 5613.65. Reason of arrears not known as my family using DJB water from 11 Apr 2014 and all proof regarding purchase and fitting of water meter, electric motor, etc with same date al ready submitted to DJB office at Saket. Being Defence Officer posted at kargil, not possible for me and my wife to run from one office to another for correction of bill being far away. Please rectify the bill by waiving the arrears, which is incorrect and issue revised bill of Rs. 419.53/- which is actual water charges to enable me to pay by due date i.e 29 Sep 2014. Thanking you KISHORE PRASAD CHOUDHARY SR ADM OFFICER HQ 762 BRTF, C/O 56 APO

sir/madam M/S Beni Sweets, L-35, Vijay chowk, laxmi Nager Delhi-92 is secreatly took a unauthorised connection at the back side lane of his hotel (Lane Where cooking is done by that M/S Beni sweets) and uses thousands of litres of Delhi Jal board water. The preparation of sweets, washing o[censored]tensils of that commercial shop, workers are taking daily bath, washing their cloths, washing of road/lane, washing of that shop etc are frequently done with that unauthorised connection. we have lodge so many complaints but due to his high influence in local DJB office of preet vihar no action has been taken against that commercial sweet shop. kindly take suitable action at the earliest please. Yours faithfully Ram singh

Earlier I made a complaint vide complaint no.[protected]dt.5th Sept., 14 for clearing the blocked sewer line.Some days back it was cleaned but again now it is full. So, the blockage was not cleared. Pl. get the blockage totally cleared by using pumps/mechanical means & ensure that line is cleared through out upto the header where it is further draining to avoid any further inconvinieance to the residents. regards Brij Prakash D-11/116, sector-8, Rohini, Delhi Mob. [protected]

I am residing in D-83, East Uttam Nagar, Near New Holy public school, New Delhi-110059. for the past few days drinking water supplied is contaminated by mixiing of sewage water in it. I have already lodged a compliant regarding contamination it has been attended but in vain. There is still contamination in drinking water . Water is black in colour with foul smell in it . It is requested to look in to the matter as it is very serious issue because it can cause ailments.

kno-[protected], sir, its very much negligence and careless that from last one year meter reader is not taking reading while meter is in working, and we are paying very much amount so i i would request pls take proper action. thanking you. Dr. Mukesh Kaushik j-51c phase-1 Ashok Vihar Delhi.-110052 mob- [protected] R.W.A. MEMBER.

महोदय, मैं 184 D PKT GTG ENCLAVE, NANDNAGARI, DELHI - 110093 में रहती हूं मेरा पानी का कनेक्सन नम्बर - [protected] है, मुझे बड़े खेद के साथ यह बताना पड़ रहा है कि मुझे आज तक पानी का बिल प्राप्त नहीं हुआ है, जबकि मैैने नया मीटर भी सबसे पहले लगवा लिया था | बिल न मिलने के कारण समय पर बिल नहीं भरा जाता तथा बिनी वजह पेनाल्टी भरनी पड़ जाती है जो कि सर्वथा अनुचित हैै | दूसरी शिकायत यह है कि जो बिल बनाया जाता है वह बिना मीटर देखे अपनी मर्जी से बना कर भेज दिया जाता है जोकि बहुत अधिक होता है| हर बार मुझे अपना बिल बनाने के लिये लाइन में लगना पड़ता है तथा अतिरिक्त पैसा भरना पड़ता है| इसलिये आपसे नम्र निवेदन है कि मेरा पानी का बिल समय से मेरे घर पर भेजने की कृपा करें जिससे मैं उसे समय रहते भर कर दन्ड देने से बच सकूं| धन्यवाद प्रार्थी सविता नेगी म न - 184 D, पाकेट - ई जी टी बी इन्कलेव, नन्दनगरी दिल्ली - 110093 फोन नं - [protected] ई मेल - [protected]@rediffmail.com

This is to inform you - My New K NO. is [protected] - No one comes to check the reading of the meter - I am not getting bills on time - I had to get a bill from your good offices as no bill was received for 3 months - There is a surcharge of 1827. 48 which has been charged due to the negligence on part of Water department - There was a previous balance excess that was paid by us and not adjusted in the current bill - I request you to update my bill on your site so I can pay my water bill asap