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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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T
tapas1
from Pune, Maharashtra
Sep 3, 2014
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Address: New Delhi, Delhi

This is to bring to your kind attention that We the residents of H block 4/3, Malviya nagar, New delhi-110 017 are not getting supply of water from Delhi Jal board as per scheduled time since[protected]. ( last 3 days). Only tankers are being supplied by Delhi Jal board as a short time measure but it is not possible to pull the water to 2nd or 3rd floor citizens. Complaints have been raised with Malviya nagar water services pvt Ltd. ( D- block Saket office) but in vain. The customer care officer is not in a position to tackle the issue. My complaint no. 16850 dated[protected]. Please note that Delhi is the capital of the country and a basic problem like this is shocking and shameful for us and for the country as a whole. We have been advised by Prime mInister's office to request your goodself to intervene and instruct the concerned dept to do the needful as you will appreciate no water supply since last 3 days made our lives terrible. Restore immediate supply of water in H Block Malviya nagar on war footing basis. Sincerely yours, Tapas Sarkar/Papia Sarkar Cell: [protected] [protected]
Aug 13, 2020
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    mamta.sharma
    from New Delhi, Delhi
    Sep 2, 2014
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    I have not received any Bill since the date on installation of my water connection. My connection no. is 48629 & my residential address is HOuse no. RZ-1 Second Floor), Vaishali, KH-30/4, Near Palam Dabri Road, New Delhi -110045. I would request Delhi Jal Board to send some body to get the meter reading & generate the bill for the same. A fast response in this regard will be highliy appreciated. Regards Mamta
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      yash_kutta
      from New Delhi, Delhi
      Sep 1, 2014
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      Address: New Delhi, Delhi

      Sir, My connection is( K. No. [protected]), This house was closed from April-13 to June-14 & water meter is not available in the house. But the bill made on the basis of average billing. Kindly revised the bill & provide the correct bill for payment.You can share the revised bill on mail id :[protected]@gmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
      Delhi Jal Board customer support has been notified about the posted complaint.
      Waiting for your revert, Kindly do the needful cont no. [protected]
      Still Waiting for your revert. If you ca, n kindly install a meter for correct reading & correct bill. I will not pay the current pending payment due to non uses.


      Please contact on - [protected] or [protected]@gmail.com for any updtaion.
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        V
        vinod kumar singh
        from Ranchi, Jharkhand
        Sep 1, 2014
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        Address: New Delhi, Delhi

        Dear sir, No one coming to take meter reading and sending average billing which is very high.Please help me Name: SMT SHILPA KUMARI New KNO: [protected] Meter No.: 91772 Last Meter Reading Date:- 26-MAR-2014 ( 35 Unit) current meter Reading Date:[protected] units- 35 unit = 30 units )
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          Shaunak Roy
          from Delhi, Delhi
          Aug 31, 2014
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          Address: New Delhi, Delhi

          New KNO: [protected] HI, I am a resident of BS -Block Shalimar bagh (Janta Flat).1 month back I got my water bill having shocking amount of 30, 000/- . We have 4 members in my family and living in a JANTA FLAT. If you provide us 24x7 water still this bill amount is not possible. We have complained multiple times in the Jal board and getting no response. I have to got to consumer court if I am not getting any resolution. My k number - New KNO: [protected] Email - royshaunak.[protected]@gmail.com Phone - [protected]
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            Ridhima mediratta
            from Delhi, Delhi
            Aug 31, 2014
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            Address: New Delhi, Delhi

            This is to inform you that our sewer is blocked from last 1 month and we are going everyday to complaint in the kirti nagar office but they are being very ignorant and they dont come to solve the problem. The sewer has overflowed and the water has come to our rooms and kitchen which can lead to dengue fever and other health issues. kindly consider this complaint and send your officials to resolve this problem. thanking you.. SUNIL KUMAR MEDIRATTA I-132 KIRTI NAGAR NEW DELHI-110015 MOBILE NO-[protected], [protected]
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              S
              Saurav Wadhwa
              from New Delhi, Delhi
              Aug 30, 2014
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              Address: New Delhi, Delhi

              Hi All, This is regarding an issue related to over flow of sewerage. We have requested many time to local delhi jal board office for this issue but they are not taking any action instead of giving illogical reasons to us. Overflow of sewerage causes lot of disease. Would request you to please take prompt action to resolve the issue. Thanks Gaurav Wadhwa Mobile Number : [protected] E-16 [25 Yards) Raghubir Nagar, Near central school, Delhi - 110027
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              Aug 14, 2020
              Complaint marked as Resolved 
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                pragya88
                from Delhi, Delhi
                Aug 30, 2014
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                Address: New Delhi, Delhi

                Dear Sir,


                K NO [protected]

                I am a resident of rohini sector 07 and have been facing problems for last few months. I tried to make lot of complaints regarding fast meter and improper billing but nobody wants to listen. I only have 3 members on my family and I know that our consumption cant be that much what DJB is showing.

                Sir From almost 03 years I am getting approx. 500-600 billing but from last bill amount was INR 2201 with meter reading 564 period 22May - 24JUl now Meter reading is showing 918 means in a month our uses is 364 units. I requested your Rohini Delhi Jal Board Sec 6 office but they are not taking any action Please be advise how can we use 364 units in next month .

                Also as per L& T there is no problem with our water Meter, as your office suggested to me to contact them after taking a fee of RS 150/-


                Just to keep you update after making lot of complaints we have made a written complaint on 16Aug with ref no 1756 .

                look forward to hear from you in this regard,
                Aug 14, 2020
                Complaint marked as Resolved 
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                  shallie chauhan
                  from Agra, Uttar Pradesh
                  Aug 29, 2014
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                  Address: New Delhi, Delhi

                  Hi, I am a resident of 3214/31, GF Beadon Pura, Karol Bagh, New Delhi-5. We were taught in school clean water has no colour and odour but in our house water has a strong odour and comes in never seen before shades of grey and black. I sometimes wonder if the connection if from DJB or a sever pipe.Attached is a photo as well. Check it and decide it your self will be even like to take bath from it let alone drink it???????????Not just this, even this quality of water is not available for more than 15 minutes in the morning and a couple of mins sometimes just 4-5 mins or none at all in the evening.This is not the first time Iam complaining, I have been facing this issue for months and months now. Had made several complaints at the helpline # I was provided but no one bothered to come and check the pipe etc.Can someone please help us and let us also enjoy the wonderful sight and sweet taste of clean water????????
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                    C
                    chintoo1
                    from New Delhi, Delhi
                    Aug 28, 2014
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                    Address: New Delhi, Delhi

                    Subject: Regarding miscalculated water bill due to defective water meter and requesting for the change of water meter. Dear sir/madam, This is regarding the water bill for the period 1st march 2014 to 23rd June 2014 received by me. My KNO No. [protected]. (category -1, domesic type). This is the first water bill after the installation of new water meter. The bill displays a shocking amount of Rs. 12, 179/- for a period of 115 days. It also shows an arrear of Rs. 4176.76/-, though I don’t have any pending dues! This bill seems to be miscalculated and erroneous after the installation of the new meter. Ours is a small family with 2 adults and 2 minors and only 500 Litres water tank with no electric motor. The history of the previous units consumed and the number of days along with bill is attached hereby for your kind consideration. My earlier bills cycle (with previous meter) shows an average bill in the range Rs 300 to Rs 700, which has suddenly jumped to rocking amount of Rs 12, 179/-. This new meter shows a steep hike of 210 units for 115 days, which is unbelievable, as my water consumption remains the same. I request you to kindly go through my problem on priority basis and do the needful to rectify the bill and change my present erroneous water meter. I request the concerned authorities to rectify the bill and bring me respite. Thanks Nidhi Bhatnagar R/o C-7/99A Lawrence Road Delhi -110035 Email: [protected]@rediffmail.com
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      talienNnoel
                      from Hapur, Uttar Pradesh
                      Aug 26, 2014
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                      Address: New Delhi, Delhi

                      I am a resident of rohini sector 11 and have been facing problems for last few months. I tried to make lot of complaints regarding fast meter and improper billing but nobody wants to listen. I only have 3 members on my family and I know that our consumption cant be that much what DJB is showing. Please look into this and do the needfl.u regards, Gaurav Bansal [protected] CA no: [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        G
                        gesu srivastava
                        from Delhi, Delhi
                        Aug 26, 2014
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                        Address: New Delhi, Delhi

                        sir/mam, mai 161-B, Pocket M..jANTA FLAT..SARITA VIHAR mei rahti hu.mai ek choti si job karti hu ..mera pani ka bill jyada aa raha hai..mai bahut pareshan hu...kripya meri anurodh pa gour ki jaye...maine aaj hi 2000/- ka bhuktan kiya hai.sir/mam pls aap chek karwaye ki kyu itna bill aa raha hai...jb ki ghar par koi nahi hota to pani ki itni khapat bhi nahi hoti..hum 8 am se 7 pm tak bahar hote hai...pls meri request ko jaldi suna jaye.mera ph no.hai...[protected]... thanks gesu srivastava
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          pankaj kumar meena
                          from Delhi, Delhi
                          Aug 26, 2014
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                          Address: New Delhi, Delhi

                          Sir i am Pankaj Kumar R/o F-89 Dakshin Puri Dr Ambedkar Nagar New Delhi-62. my water bill k no-[protected]. sir my prblm is water meter executive Joginder sharma who is f block dakshin puri area executive and meter reader of this area is very rude and misbehave with us and somtime give dhamki to me and said main aage reading bada k de dunga tumhari fir tum bhugatna wagehra-2.. he always said ur water meter is private installed while this is DJB installed water meter and said I complained to Inspecter you changed your water meter. and always misbehave and use bad language with us...pls do somthing and take immediate action to your executive. and solve my prblm as possible as.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            kashik kumar
                            from Hyderabad, Telangana
                            Aug 25, 2014
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                            sir, we are live in ward no. 3 baba lakhi ram kutiay wali gali meharoli. Within 2 months in our area water supply is not coming. so, we request you to talk to related officer and slove our problem. we complaint many time from related officer but they don t care our complaint and any solution. plese immedate action on our complaint and prement solution
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                              praveen kumar
                              from Noida, Uttar Pradesh
                              Aug 25, 2014
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                              Address: New Delhi, Delhi

                              Dear Sir/Madam, For KNO. [protected], received a bill amount Rs.4474 charged for 53 days for 114 units while every month's bill was charges around Rs.300 till now. I don't understand how could the water meter show 114 unit for 53 days only for 2 members. I even tried to speak the officers at Delhi Jal Board in my area but they said the bill is ok and you will have to pay this. Please help. Regards, praveen
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                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                dipak0628
                                from Chennai, Tamil Nadu
                                Aug 24, 2014
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                                Address: New Delhi, Delhi

                                Dear Sir/Ma'am, I would like to inform you that in our area people are wasting water near my home. they have no connection of DELHI JAL BOARD CONNECTION But still using water without any meter & using water on construction for building. H.No= 29/252 trilok puri New Delhi-110091 His Name is phool Singh & Vinod Kumar. they wasting water and using with out any connecrion. and My name is Deepak tomar H.no = 29/253 trilok puri New Delhi-110091 Ph numb=[protected] So i request you to take acction as soon as possible.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  ranjitvihar dwarka
                                  from Delhi, Delhi
                                  Aug 22, 2014
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                                  Address: New Delhi, Delhi

                                  Dear Sir I am Pradeep Swain from Ranjit Vihar-I, Plot No-15, Sector-22, Dwarka New Delhi-110077, as a Technical Manager. Our Society Water meter is not working. Please checked it as soon as possible. Thanking you Regards Pradeep Swain +91-[protected]
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                                    Ahmed Riyaz
                                    from Nagar, Rajasthan
                                    Aug 22, 2014
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                                    Address: New Delhi, Delhi

                                    Dear Sir/Madam, With due respect I state that I am a resident of C-77, Gali-8, Brahampuri, Near Seelampur, Delhi-53. In our locality there is lot of problem with the quality of water, the supplied water by DJB is most of the time is highly contaminated. There is no timing of water supply. Most of the time when we get water intermittently with highly dirty and bad smell water. All these is causing serious health issues of the residents. Kindly look in to the matter seriously.
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                                      trideep singh tanwar
                                      from New Delhi, Delhi
                                      Aug 21, 2014
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                                      Address: New Delhi, Delhi

                                      Respected Sir, I am Trideep Singh Tanwar and my address is WZ 1569 nangal raya, new delhi 110046 and my K. no – [protected]. I have received a water bill of Rs 18066/- against bill No.[protected] for the period of 1 JAN 2014 TO 27 MAY 2014. We have never received a bill for this much amount, Our Water bills always stayed under INR 400-700 per month. As per Bill received, they have mentioned the no o[censored]nit, but I don’t know how come they assume the same as no one from DJB deptt comes to get reading, we have been paying the bill as per bill cycle, but not yet any employee from DJB visited at our premises to verify the reading, this time I don’t understand how all of a sudden the bill amount raise to 18066/-. Thus I would request to DJB to re-check the bill & provide the correct bill as per meter reading & compensate the amount in bill. Your Faithfully Trideep Singh Tanwar Wz 1569 nangal raya new delhi 110046 [protected]
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                                        diptoch
                                        from Mohali, Punjab
                                        Aug 21, 2014
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                                        Address: New Delhi, Delhi

                                        New K NO [protected] Bill Number[protected] Bill Date 14-Aug-2014 Due Amount (in Rs.) 4754.32 Received above bill for the duration[protected]. However, I've paid water bill whenever received. This is incorrect bill. Please look into this.
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