Delhi Jal Board Complaints & Reviews

This is to inform you - My New K NO. is [protected] - No one comes to check the reading of the meter - I am not getting bills on time - I had to get a bill from your good offices as no bill was received for 3 months - There is a surcharge of 1827. 48 which has been charged due to the negligence on part of Water department - There was a previous balance excess that was paid by us and not adjusted in the current bill - I request you to update my bill on your site so I can pay my water bill asap

I AM LEAVING IN H.NO. 223, GALI NO.10 AMRITPURI-B, GARHI, EAST OF KAILASH, NEW DELHI-110065. LAST TWO DAYS NO WATER IN HOUSE. HALF GALI SUPPLY FULL WATER, BUT AFTER HALF GALI NO WATER DROP. PLEASE CHECK SUPPLY AS SOON AS POSSIBLE. WE HAVE FACED MANY PROBLEM WITHOUT WATER

Dear Sir, I SKSOOD, Vice President, Residents Welfare Association, SFS Flats, B-Block, East Of Kailash, opposite Chandra Arya Vidya Mandir School, New Delhi-65, writing to you on behalf of the residents about our grievances pertaining to Delhi Jal Board regarding the pitiable conditions prevailing in our pump house complex of the colony which is supplying potable water to the residents of the colony. 1.ABOUT THE PUMP HOUSE COMPLEX A. There is a huge crack in the western side wall of the pump house emanating right from the ceiling top and running thru the wall right up to the floor consequently this wall may collapse anytime resulting into huge loss to the property of the pump house complex. B.The lids of the openings of the underground water tank have been badly eaten by the rust and thus are totally finished with the result that unwanted dust, waste material, rainwater always keep on falling into the underground water tank.The openings are temporarly covered by the card boards and wooden planks which get spoiled very oftenly.Further in case of heavy rains when the pump house floor gets flooded with rainwater, the flooded rain water starts flowing into the under ground water tank .This is very harmful for the residents as waterborne diseases may spread in the colony.Not only this algae (green fafundi) has grown allalong in the pump house complex over the top of the undergroundtank. C.The walls of the pumphouse complex need immediate plastering and white wash as probably during last 30 years this point has seldom been taken care off. 2.ABOUT THE POTABLE WATER DISCHARGE PIPE LINE There are total no. of 6/7 bends in the 4inches discharge pipeline supplying water to the complex which keep on leaking very frequently and quite oftenly as the bends are not propely sealed by soldering with ranga(lead) and instead plugged by inserting sutely (rassi-jute) into bend joints.The jute of the jute-plugged joints gets dissolved into the water running thru 4" dischrage water line after sometime and thus these joints starts leaking.Even these dissolved jute contents get supplied to the residets alongwith the water and matter has been repeatedly braught to the notice of concerned ZE but all in vain. These complaints are existing for the last few years and have been repeatedly brought to the notice of cocerned XEN, ZE, AE and JE of the area and no.of times.Even a written complaint was also given to the cocerned XEN on 16th July, 2014 with a copy to Chief Engineer of our zone also on 16.07.2014.As a follow up no of reminders calls have been made to concerned XEN and ZE but no remedial action has so far been taken in this matter for the redressal of our above mentioned problems which are quite serious in nature . Hence we the residents have left with no other choice except than to approach the public grievance cell for immediate solution of our problems.It is hoped that the immediate solution shall be found for our pump house problems Thanking you. Satyendra Kumar Sood Vice President-RWA SFS FLATS, B Block East of Kailash, New Delhi-65. Mobile No.[protected] C.

Dear DJB, My Name is sandeep tiwari living in karawal nagar delhi-110094. I have applied new water connection on 25-Jul-2014. But yet connection are not available in my home. Some body in Delhi jal bord emloyee want a extra commission for provide new connection. It is corruption case please do the need full. Thanks & Regards Sandeep Tiwari [protected] [protected]@gmail.com

i am the resident of sreshtha vihar, near anand vihar, delhi-92. no person comes for taking the meter readings and we donot get bills on time and when we get bill it includes late payment charges and the meter readings are false. bill dated 07/09/14 meter no. NA, bill no.[protected], meter reading-NS. readings are not clear, no one comes for taking readings and false bills are made. area code: A-17, yojana vihar meter reader: EZ2/251/METERED

With due respect and humble submission, I beg to state that myself Shri Amarjit Singh has been getting faulty water bills for the 1st floor of my residence, wz- 215a virender nagar gail no. 2 New Delhi-110058.
this complaint is meant for bringing to your notice of the faulty water bills for the last two occasions ( bill id.[protected] and[protected] which amounted Rs. 6150 and Rs. 6307 respectively and my KNO NO: [protected]
So i request you to look into this matter and do the needful urgently as it is really difficult to pay such huge amounts .

AMARJIT SINGH
WZ-215A VIRENDER NAGAR
STREET NO. 2 ND-58
PH- [protected]

I am resident of keshav puram
Address:-
Ramesh kumar kamboj
C-5/104-b, 2nd floor
Shalimar bagh
New delhi-110088

M:-[protected]

1 have received a bill of rs 16000 as compared to last bill of rs 8, 000 which is not correct
I have registered my complaint with your djb, ashok vihar office, an attendent came after 3-4 days just to tell us that you have to take your meter to the company which we tell they will check it & give u back by 3-4 days, in the mean time you have to arrange for a stand by meter, take the meter out & install it again

Its not our duty to take the meter out & take it to the private company for checking
What kind of customer service you r gving to your consumers after going private you r harrasing us for such inflated bills, so please look into this matter & revert back asap

From,

Vivek kamboj
M:-[protected]

Dear Sir,
Myself Rajesh S/o Sh. Hari Ram, living in WZ-67 Budhela, Vikas puri, New Delhi - 18. We are receiving contaminated water (mix with Sewer water) for past several months. Despite repeated complaints no action has been taken so far. Your employees just come and see and don't do anything. I have complained to Sh. Rajesh Junior Engineer, at Vikas Puri park several times but he doesn't even register my complaint and formerly says "Ho jayega". Our hole family got patient of Acidity, Diarrhoea, Vomitting and several other stomach problems.
As per above compalint, please do take some serious action and make sure that we recieve 100% sure water as you are advertising. Also, if possible please give me the detail in my email id ([protected]@gmail.com)

Thanks
Rajesh
Vikas Puri

Sir, My name is Deepak Bothra, from L-2/45, Top Floor, Shastri Nagar, Gali no.11Delhi-52.I want to draw your kind attention regarding huge wastage of water & revenue loss of DJB. The Fact is that upper ground floor of L-2/45 has been taken a water connection in the name of Smt.Bhagwati Devi. But Water Meter is defective & It does not show any reading.so they misuse of water by over flowing continue for 1-2 hours(Specially at night 8.30PM Approx).I have already asked him to avoid the misuse of water but all in vain. So as a result of such type of practice, I have suffered a huge loss due to my roof has been badly damaged.& On the other hand. you have also loss of revenue which you will get 3 times(Approx) of Current Bill amount if Meter is in well condition. Hence you are requested to look into the matter & Instruct the concern officer to look into the matter & Take appropriate action against such wastage.

To, The Asst Engineer (Civ) / The Executive Engineer (Civ) Delhi Jal Board, D Block (Behind Bharati College ) New Delhi -110058 Sub:- Distribution irregularities of water on water Tanker No:- DL-1L R-0600 Sir, 1. We would like to draw your kind attention toward the irregularities in water distribution on Tanker No. DL-1L R-0600 in locality of Mahavir Enclave street No. 11Palam Dabri Road, Gurudwara gali New Delhi- 110045 2. The mentioned Tanker No issued on the name of NIRMAL & RAJBALA THAKRAN (Their addresses are given appended below) Add:- RZ/H/19 A, Street No. 11, Mahavir Enclave Pt - Ist ND- 110045 Add:- RZ/H/30, Street No. 11, Mahavir Enclave Pt - Ist ND- 110045 3. The tanker which is issued for the public not for the specific individual. But these people unload the full tanker to their respective godowns (House tanks). Due to that the rest of the people in locality didn’t get the water for drinking even. Hence it is requested to you please take proper action against this matter. Action required by us 4. Please transfer it issuance to the some other responsible person so that people get water equally or please stop this tanker immediately as it is becoming the “the apple of discord “ in the locality. 5. It is forwarded herewith the photograph of people unloading the tanker in their godowns. Your’s faithfully Sufferer people from Mahavir Enclave PT Ist Palam Dabri Road Gurudwara Road New Delhi- 110045 Copy To- 1. JE (Civ) Delhi Jal Board ‘D’ Block Janak Puri( Behind Bharati College ) - For info and necessary action please. New Delhi- 110058

Dirty, Smelly black color and contaminated sewer water is coming from Delhi Jal Board 's pipe line from last 15 days in Chanakya Place Part-2, Janakpuri Vidhan Sabha (30 )Ward Sitapuri (120 ) houses, I complaint many times to D.J.B. officials about this but no response from any authority. Kindly help me and our colony's residentials. Thank you. Amar Singh L-86 B Chanakya Place Part-2 Janakpuri New Delhi-110058 Mobile No. [protected]

The water supply tanker for point- RZG-608/D, Rajnagar- II, kaushliya- mobile [protected] was stopped since last three weeks. The 4-5 families getting water from this point affected badly. This point need regular supply since no water supply in the Jal Board pipe line since last three years.

Hello My two bills are being sent for non scheduled meter reading bill sending continuously I have two floors, one which is closed. no one is using the same floor, but bill is coming provisional and its very high. So I request you to please arrange meter reading schedule and send me updated bill asap, My both KNO are below 1) [protected] Add:- 291 F.F Paschim Vihar Delhi. 2) [protected] Add:- 291 S.F Paschim Vihar Delhi.

New KNo. [protected]. This is the second time I am writing to you about the latest bill No.60319. This bill total of this bill is Rs.75501.00 for six month from 3td November 2013 to 8th of July 2013. It is my request you to please correct this bill and send the fresh for payment. Unless you correct this bill No.payment can be made. Next third time I am not informing you your mistake. Name: Prem Kumar Marwah Address: B-1/25 Malviya Nagar New Delhi 110017(TF) Unless your department send me the correct bill this bill amount cannot be paid. This your mistake not me. Do not bother me to send me wrong bill. And confirmation is needed. Which you don, t do.

The water bill of DJB dated 29-AUG-2014 has excessive amount of Bill which seems to be based on faulty judgment & misreading of water meter. KNO-[protected] bill no[protected]. Bill amount: 2088 while my previouse bill was of Rs. 300. Please investigate the matter & recheck the reading & all other related information so that the bill looks real & payable to us...

The water bill of DJB dated 29-AUG-2014 has excessive amount of Bill which seems to be based on faulty judgment & misreading of water meter. KNO-[protected] bill no[protected] bill amount-3932 Please investigate the matter & recheck the reading & all other related information so that the bill looks real & payable to us

hi, I have already complaint our MLA Vishesh Ravi and Delhi Jal board but no result. please considered to my complaint and resolve the issue. Regards Naveen Gupta 3772 Gali no. 20 Ground floor Regar Pura Karol Bagh New Delhi Mobile [protected]

Current water bill from DJB dated 29th August, 2014 is very much high than the actual consumed water in the mentioned period of time. My KNO is [protected] Bill No[protected] Please look into the matter so that we, the taxpayers of govt shall not be exploited again & again immediately

I am staying with my family Yusuf sarai village, green park ext New Delhi 16..for last 1 week the water which I supplied to us in the taps are extremely dirty and smelly .. We have lots of old and kids in our locatilty and they are suffering with loads go problem due to this ( typhoid, stomach and skin infection ) please get this rectifies ASAP.P Payal Sharma [protected]

I am manju Pandey, mera water meter bahut fast chal rha hai jiske kaaran har saal mera bill[protected] rs bill ata hai, jbki meri pani ki khapat bahut kam hai...meri salary kam hone ke karan mujhe bill bharne mai bahut mushkil hoti hai...isliye apse anurodh hai ki mere ghar ka water meter badalne ki kripa karen... Address- 7E /10 molarband ext. badarpur new delhi 110044 New Kno--[protected]