Delhi Transport Corporation [DTC] Complaints & Reviews

DTC bus with number plate DL 1PC 7440 was rash driving today date 12/06/2023 morning near Noida Sector 16 metro stations and hit the e-rickshaw i was sitting in. He was constantly honking and in the end tackled the e-rickshaw.

I want to file a complaint against the driver as he is unsafe and a threat for the public

I was applying for my E bus pass at DTC bus pass portal but my 100rs payment got failed but amount is deducted therefore i want my refund. deep information attached in Screenshot

Sir, I am Ashok vishwakarma living in Delhi and a regular passenger of Delhi Transit. Today, I am traveling in Bus no. DL PD4338 at 10:25 PM by 09/06/2023 on Route no. 50175, DUTY/seq : 131/18 from Kanjhawla Chowk to Madan Pur Dabas vide Ticket no.[protected].
I want to register complaint against above mentioned bus driver, that the bus driver is driving recklessly & is not stopping bus on stand. The passengers are asking him to stop the bus but driver is shouted on them.
so requesting you to look into this matter as soon as possible.
Thanking you
Ashok Vishwakarma
+91 [protected]

I'm Faheem a regular passanger I generally use DTC bus everyday but now a days I'm facing such kind of issues like driving not stopping bus on bus stand. Recently issue DL1PC9719 bus drive not stop bus on dispensary Paharganj.

Kindly teach them people are waiting So long for bus and bus drive not stop the bus.
It's frustrated

Ticket check phone no. [protected]
His name - Ajay kumar gautam
His upi id - in attached screenshot
I was traveling from jahangirpuri to alipur via dtc bus on 8 june 2023 i came from noida to home after giving CUET exam and as i entere in narela route bus it is very crowded i was taking the ticket standing near conductor then suddenly after going 10meter 3 checkers came and leaving the sitting passengers he first asking ticket from passenger standing near conductor in very rude way, i said i was taking the ticket thats why i am standing near conductor also he snatched 10rs which is in my hand for ticket and then told rest 2 to take me out of the bus. He insulted me inside the bus also . After taking me from bus he took me in dark area down the tree behind gtk depot bus stand (time around 9:00pm) he snatched my phone out of the pocket and repeatedly asking for my phonepe balance i was denying to this . The they started threatening me to put me in jail and then my carrere will be ruined up . They threatened me to give 500 rs fine or he is calling a PCR and send me to jail . Then one of them started checking my pocket and took all 400 rs with me and asking for 100 more then only he will give my phone back . Then i have to give 100 rs phonpe on the number above mentioned then he gave my phone back .
Please take this case seriously i came from uttar Pradesh to study here

When I was traveling in DTC bus then ticket checker came into bus and he checked my ticket and he took me out of the bus they were 2 officers. Then they open my Paytm account from my phone and scanned his Paytm account and said to me that send money on it and put your UPI pin there.

DL51GD3148
I was at south ex last evening, bus driver(ev bus) of a blue bus tried to hit my car intentionally when I was trying to change the lane to get to the petrol pump and then again he didn’t let me do it and overtook me in such a bad manner. This incident happened right in front of the bharat petrol pump in the evening around 7pm. I hope actions would be taken against this driver.

Application number:[protected]
Rejected today, buy refund till now not initiated, I Applied for student e pass, please issue refund of 200rs

I am Dipika yadav.I was travelling by DTC bus from dilsad garden to noida sector 19 with my father today 5 June 2013 . My father's wallet was theift in the bus but the conductor didn't helps us .i tell him to check the camera but he said that this is not in his hands

I am Dipika yadav.I was travelling by DTDC bus from dilsad garden to noida sector 19 with my father today . My father's wallet was theift in the bus but the conductor didn't helps us .i tell him to check the camera but he said that this is not in his hands

Today 1st june, 3:25 afternoon, orange line DTC bus hitted my 2 wheeler and shouted on me. I am goverment officials working in ministry of defence. His way of talking was pathetic. I had made video of bus on main road, near mahavir enclave, dwarka. I am not injured but the way he hit my 2 wheeler was deliberately and then used abusive word. DL 1P D 5519 bus number. I meed strict action and keep me under loop. My contact no [protected]

This is to kindly inform you that we are travelling today, 30.05.2023 around 11:00 A.M. in DTC Route No. 879 : DL1PC 7880 from Uttam Nagar to Peeragarhi .The driver was driving unnecessarily with talking over mobile and talking with Civil Defence Person who was standing just close to driver and was busy in continuous talk with him.Driver was unnecessarily standing bus at each stop without any passenger and for few minutes.It is their regular behaviour.Civil Defence Person was not doing his duty faithfuly.This is common in almost all DTC buses. Permanent Drivers are very very lazy, slothful and indolent.Civil Defence Persons travel by sitting on seats without doing anything.Drivers & civil defence persons usually seem with leads in their ears.Many drivers are old aged and use spectacles.Please remove the post of Civil Defence Persons from all buses and install CCTV Cameras in buses.

Good morning sir madam,

1. DTC bus and coluster bus Route no. 192 & 61 theses route buses are not follow a time table, that's wise between the two buses gape is more then half hour, due to a big gape, passengers are facing a so many problems.

2. In Burari area not a single bus stand, that's wise lady & old passengers are facing so many problems.

You are requested that please understand my problems and take a suitable action as soon as possible.

Thanks with regards
Rajender Singh

DTC bus route- DL1PD0851, a young short height conductor and driver isn't opening door for passengers, while I was asking them to open they started arguing and being rude and vibrant

Such a shameless behaviour of conductor specially, if this is the way govt bus employees start behaving then there is no benifit of Delhi govt
If they not any actions against them

Dear DTC,

I would like to say that I am working at Delhi airport and daily I am using DTC ac bus for my up and down, bus no is DL1PD5687 leaves at 15:00 everyday.
All staff punching their attendance and they come at bus stand till 15:15.
Everyday bus is coming empty or less staff or passangers
Kindly, change the time for DL1PD5687 from 15:00 to 15:20 that everyone can come.

Thanks

My name is Mohit Kumar Diwakar.
Mobile NO. [protected]
Email ID: [protected]@gmail.com
Pass ID:[protected]

I have made the payment to DTC on 19 May, 2023 for applying One month DTC e-bus pass. Amount of ₹1, 000 was deducted and today is 24 May, 2023 and I have not received e-bus pass. E-bus pass generally gets delivered the next you apply the pass, but I mentioned I didn't received yet. I have made payment through PhonePay. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking up the call. I want refund. I have attached all the payment details and pass details below.

I hope this letter finds you in good health. I am writing to bring your immediate attention to a pressing issue that poses a significant threat to the residents of Batra Colony in Sonipat. The increasing number of street dogs in our locality has reached an alarming level, resulting in numerous incidents of dog bites and creating an atmosphere of fear and insecurity among the residents.

On 23 May 2023, my mother was, unfortunately, a victim of a street dog attack near our residence. She suffered severe injuries and required immediate medical attention. It is distressing to witness such incidents occurring frequently, endangering the lives and well-being of the residents, especially vulnerable individuals such as children and the elderly.

The current situation demands urgent action from the concerned authorities. Therefore, I would like to bring the following concerns to your attention:

Growing Population: The number of street dogs in Batra Colony has significantly increased in recent months, reaching an unmanageable level. Their unchecked breeding and unrestricted movement pose a threat to public safety.

Aggressive Behavior: Many of these street dogs exhibit aggressive behavior, posing a direct danger to residents who encounter them while walking or commuting. The situation becomes particularly worrisome during the night when visibility is low.

Lack of Control Measures: It appears that there is a lack of effective control measures in place to manage the street dog population. Sterilization and vaccination programs seem inadequate, as the population continues to grow unabated.

In light of these concerns, I kindly request the Sonipat Municipality to take immediate and effective action to address this pressing issue. Here are some suggested actions that could help alleviate the problem:

Sterilization and Vaccination: Implement comprehensive sterilization and vaccination programs to control the street dog population and prevent the spread of diseases.

Increased Patrols: Deploy animal control officers and increase patrols in Batra Colony to identify aggressive street dogs, capture them, and relocate them to animal shelters or suitable environments.

Public Awareness: Launch a public awareness campaign to educate residents about responsible pet ownership, the dangers of feeding street dogs, and the importance of reporting aggressive dog behavior to the authorities.

Collaboration with NGOs: Work in collaboration with local animal welfare organizations and NGOs specializing in animal welfare to enhance control measures and facilitate adoptions of abandoned or stray dogs.

Efficient Complaint Mechanism: Establish a responsive helpline or online portal for residents to report incidents or concerns related to street dogs promptly. This will allow for swift action and help in addressing the situation effectively.

I sincerely hope that you understand the urgency and gravity of this matter and take immediate steps to resolve the street dog menace in Batra Colony. The safety and well-being of the residents should be the top priority, and it is our collective responsibility to ensure a safe living environment for everyone.

I request you to acknowledge receipt of this complaint and provide an update on the actions being taken to address this issue. Your prompt attention and action will be highly appreciated.

Thank you for your understanding and anticipated cooperation.

Today in the evening at 7 pm while traveling from Gurgaon to Mahipalpur by DTC bus that goes to Karol Bagh was very crowded and packed beyond human limits. It seemingly was like cattle truck. The service was inhuman and absolutely unhygienic for the entire public travelling. Majority of the people traveling were standing for a long duration after working for the whole day in this summer heat. This is very uncomfortable. It is recommended that immediately ramp-up in frequency of buses must be carried for the passengers, especially during peak hours.

A dog which looks diseased keeps sitting on the front stairs of our house. We try to shoo it away but it still keeps coming back. It oozes blood everytime it sits. The dog can be a source of many diseases if left unchecked

Dear Team,

I'm writing to request you to file a complaint against dtc for providing improper facility.
Yesterday I travelled in a bus (DL1PC8162), and there is ventilation facility available as the AC was not on because of saving CNG.
Also driver is not driving the properly