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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 13

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S
Sarthak_007
May 14, 2023
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E pass is not showing on website and validity of my pass is stillmore than 2 months it Was five month pass.kindly resolve the problem as soon as possible or refund my money so I can apply for offline pass i can't pay fair for everyday
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    रामजीत शर्मा
    May 13, 2023
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    I was coming from Aanand vihar to noida mod by DTC electric mini bus going to Face 3.Around 7:30pm on 13 may he didn't open the gate at vasundhara, the conductor, a Sardar threatened me badly saying that the bus d be stopped at Noida mod only
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      S
      Sarthak_007
      May 13, 2023
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      For few days dtc site was on maintaince so e pass user can't access their e pass that was understood able but after maintaince as well pass is not accessible and e pass section employees are not answering the calls even after bell is ringing.another question is hiring of ticker checker they asked me to show pass online not screen shot how could I show them if site was not working...please resolve problem as soon as well my pass is valid for next two month as well and i travel everyday i can't buy tickets for each day
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        R
        Rintu_123
        from New Delhi, Delhi
        May 10, 2023
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        Address: Rzf-823/2,raj nagar part -2, Sanjay Gandhi marg,new chowdhary chowk, New Delhi, Delhi

        There is dog in my street, one lady pet the the dog, that dog bite my father today, before bite 2 to 3 person already.my request that caught the dog and bring that place immediately other wise take action her lady and his dog
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          B
          Bukukukuk
          from Delhi, Delhi
          May 9, 2023
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          Address: Ghaziabad

          DTC bus number- DL 1P C8444, driver was driving recklessly without following rules of roads such as U-turning at wrong point, due to which me and my brother almost got killed. Our scooter was highly damaged, thankfully we bot jumped on the divider at that time.
          After which driver and bot came outside and started verbally abusing us and hit my brother too. Then ran off from the scene.
          We were stranded in the middle of the road completely humiliated. I expect some action taken against him and his conductor.
          +1 photos
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            K
            Kasanav
            from Delhi, Delhi
            May 9, 2023
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            महोदय जी
            इस पत्र के द्वारा मैं आप का ध्यान आनंद विहार से गुरुग्राम रुट पर चलने वाली DTC गाजीपुर डीपो की बस जिसका न DL 1PC 9247 जिस पर सपना नाम की महिला ड्राइवर है। की ओर दिलाना चाहता हु।

            महोदय जी
            मैं और मेरे साथी रोज 04:45 के आस पास आनंद विहार से एम्स जाते है। इसी समय DL1PC9247 गाड़ी आती है जिसको हम हाथ दिखाकर रुकने का इशारा करते है परंतु ये गाड़ी रोज आनद विहार बस स्टैंड पर बिना रोके ही चली जाती है जिसके कारण हमे रोज परेशानी का सामना करना पड़ता हैं। महोदय जी ये गाड़ी रोज नॉनस्टॉप आनन्द विहार से गुरुग्राम फ्लाईओवर के उपर से जाती है जिससे रोज की सवारियों को परेशानी होती हैं और सरकार को भी आर्थिक हानि होती है। महोदय जी जब ये गाड़ी अंदर आनंद विहार में सवारी बैठाती है तो केवल वही सवारी बैठाती है जिसको गुरुग्राम जाना होता है। अगर कोई सवारी बीच में उतरने वाली होती है तो उसको बस से उतार देती है। अगर फिर भी कोई सवारी बैठी रहती है तो उसको फ्लाईओवर के उपर कही भी उतार देती है।

            महोदय जी आज भी जब हमने बस को आनंद विहार बस स्टैंड 04:50 पर रुकने का इशारा किया तो आज भी बस को बिना रोके ही ले गई।

            महोदय जी
            आपसे अपेक्षा करता हूं की इस पत्र को पढ़ने बाद आप संज्ञान लेकर उचित कार्यवाही करेंगे।

            समस्त
            यात्रीगण
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              J
              Jaikishan1959
              May 9, 2023
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              Sir, My name is Jai Kishan Aggarwal (mobile no. [protected]). I applied and got DTC e-bus pass no.[protected] for 6 months validity (from[protected] to[protected]. During the traveling in DTC Bus such type of pass is required to show to Conductor and ATI whenever asked by them in my mobile. But from day before yesterday the related website is not working. So since then I am unable to show the pass and despite already paid fare I require either to buy ticket for traveling in bus or through Mero. My D.O.B. is 15/07/1959 and I am senior citizen. Please arrange to resolve the problem on urgent basis.
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                J
                Jaikishan1959
                May 8, 2023
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                I applied and got online e-bus pass no[protected] on[protected] for 6 months and is valid till[protected]. My name is Jai Kishan Aggarwal and my mobile no. is [protected]. During the travel through DTC bus the above pass require to show the pass in mobile to conductor or ATI whenever they asks to do so. But due to not working of your pass website I am unable to do so. I am Senior Citizen and unable to go to Sciendia house of your office to resolve the issue. Kindly arrange to resolve the problem. Now I am spending fare for bus ticket despite the pass.please help me
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                  A
                  Arjun1010
                  from Delhi, Delhi
                  May 8, 2023
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                  I'm traveling on 08/05/2023, 18:14 pm at peeragari metro station bus stand. Here I want to leave the bus 923 (nazafgarh tarminal) the bus driver misbehave with me and using abuse language.
                  I hope you will take instant action against these bus driver
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                    A
                    ASO Mahesh Kumar
                    from Delhi, Delhi
                    May 7, 2023
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                    Address: 132 Bharat Nagar Ashok Vihar Delhi

                    Sir,
                    Sir
                    Bus Route No. 181-A was running on its route from Jahangirpuri Delhi to Nizamuddin Railway station. But the services of Bus No.181-A have been completely stopped. Due to the non-availability of Bus No. 181-A, the daily passengers of its route are facing lots of problems..
                    I humbly request to you kindly restart the services of Bus No. 181-A, so that the daily passengers of its route may not be faced these problems.

                    Mahesh Kumar
                    132, Bharat Nagar, Ashok Vihar, Delhi-52
                    [protected]
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                      S
                      Sah03012002
                      from Delhi, Delhi
                      May 7, 2023
                      May 7, 2023
                      This thread was updated on May 7, 2023
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                      Bus ka driver ghadi ko bahut dhire dhire chala raha hai jis wajah se sabhi yatri 2 ghante late ho gaye. Driver ka kehna hai ki bus tum chala lo mai bath jata hu. Bus ka number DL1PC8293. PLEASE STREET ACTION AGAIN TO WRONG DOOR'S.
                      May 07, 2023
                      Updated by Sah03012002
                      Bus ka driver bus bahut dhire dhire chala raha tha lag bhag 10 se 15 ki speed mai chala raha tha gadi. Jis wajah se bus ke sabhi yatri 2 ghante mai pahunche apne destination par. Bus ka number DL1PC8293.

                      DRIVER KA KEHNA THA KI BUS TUM CHALA LO MAI BETH JATA. AGAR YE BUS SLOW CHAL RAHA HAI, JAKAR KISI DUSRE BUS MAI BETHO YA METRO SE CHALE JAO.
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                        R
                        Rajendra vatsa
                        from Delhi, Delhi
                        May 7, 2023
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                        Dtc bus DL1PD5574 time 10:47at Kanhaiya nagar

                        I alongwith a child 9 years old took the bus on 06/05/23 at 10:47 from Kanhaiyanagar. I have all route pass so I asked child ticket up to kohat metro.
                        He asked to pay Rs10 but when I told him that child ticket should be Rs 8/-. He laughed at me and issued ticket up to Rohini sect 7.
                        He said to to padha likha hoga . Dekh le.
                        When I said why you did not issue ticket up to pitampura.
                        He insulted me and said in this...
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                        N
                        Nikhil2812
                        from Delhi, Delhi
                        May 6, 2023
                        May 14, 2023
                        This thread was updated on May 14, 2023
                        Resolved
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                        Resolved

                        Address: Delhi

                        Dear Sir, Mam

                        My name is Nikhil Anand and I am very ashamed. I had made one month online bus pass for DTC but today due to non working of DTC website, TT of the bus insulted me a lot. My challan of Rs.200 was also deducted, though the DTC server was at fault.

                        I know I should have screenshot the pass, but I was having trouble showing my pass on the DTC site. I tried to contact DTC customer care but did not connect the call.

                        I want to be satisfied with the DTC service, but I feel like I am not treated with respect. Help me to activate DTC pass, my 200 Rs. refund the invoice, and TT apologize to me.

                        I expect DTC to contact me, and provide me with a satisfactory solution.

                        Please Find the attachment
                        +3 photos
                        May 6, 2023
                        Complaint marked as Resolved 
                        Dear Sir, Mam My name is Nikhil Anand and I am very ashamed. I had made one month online bus pass for DTC but today due to non working of DTC website, TT of the bus insulted me a lot. My challan of Rs.200 was also deducted, though the DTC server was at fault. I know I should have screenshot the pass, but I was having trouble showing my pass on the DTC site. I tried to contact DTC customer care but did not connect the call. I want to be satisfied with the DTC service, but I feel like I am not treated with respect. Help me to activate DTC pass, my 200 Rs. refund the invoice, and TT apologize to me. I expect DTC to contact me, and provide me with a satisfactory solution. Please Find the attechment
                        Please give me solutions. what can do?
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                          K
                          Kartikeya105
                          from Delhi, Delhi
                          May 6, 2023
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                          No 375/440/440A never appeared on saturday on shahjahan road u.p.s.c, I'm furious to see how badly they work for their hardworking tax payers and how apathetic the delhi government is to their citizens
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                            Y
                            yatish007
                            from New Delhi, Delhi
                            May 6, 2023
                            May 6, 2023
                            This thread was updated on May 6, 2023
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                            Address: delhi

                            DL1PC8970 hit my car in red light and missbehaving with me i just want to inform dtc department for driver dose not alow to this driver to drive becose it may danguras for people time 11:45 saturdat morning in sangam pvr red light date 06/05/2023
                            i feel shame as delhi citizin for that this type of guy working in DTC Department
                            dissmiss from driver job he was not able to drive in delhi
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                              T
                              Techjival viom
                              May 6, 2023
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                              Address: South delhi

                              I am travelling from khanpur to noida sec 32 by DTC.

                              Bus no. DL1PC7479 [34 no.] Ac and fan is not running by driver.

                              If DTC is not capable to provide ac and fan facility to passengers than plz dont take Ac charges from passengers...

                              Thank u
                              +1 photos
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                                D
                                Diksha Shah
                                from Kanpur, Uttar Pradesh
                                May 5, 2023
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                                Hii..
                                In my colony there are about 10 to 12 Street dogs who are dangerous.. they barking and chasing each and every vehicle which passes by... They are becoming very dangerous... Please catch them before they cause injury to someone
                                Place
                                Renuka ji mandir lane
                                Opposite Dress land showroom
                                Gurudham crossing
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                                  M
                                  Mickku
                                  from Delhi, Delhi
                                  May 5, 2023
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                                  The bus driver was arrogant, even after waving hand to the bus...he drove pass away in speed. The bus was not crowded, even the seats were half vacant. Drive was arrogant.

                                  Bus no. DL1PC 7458
                                  Route No. 227 Old Delhi
                                  Time : 9:03 AM
                                  Bus stop : Balak Ram Bus Stop Timarpur.
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                                    A
                                    ashok.1234
                                    from Delhi, Delhi
                                    May 5, 2023
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                                    Address: IP state Delhi transport corporation

                                    Dear Respected sir/mam my name is ashok joshi s/o Let. gopal R/o shree niwas puri delhi i am daily traveling niwas puri to kamla market and i ma used public transport DTC but some few days dtc bus driver is not good behaver daily 8-10 bus is not stopping niwas puri bus stand so i am gatting late my working place i request you please accept my complaint against DTC bus no-433 driver so plaese solving my genuine problem so i ma waiting your response
                                    Thanks and regard
                                    Ashok Joshi S/o Let. Gopal
                                    R/o shree niwas puri delhi
                                    Mob No-[protected]
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                                      H
                                      Hemant Sharma g
                                      May 4, 2023
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                                      Address: Moujpur

                                      Dlipd-4562 ye bus rat ko babarpur se 8:30 par nikalti hai par moujpur stand par rokta nahi hai
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