Delhi Transport Corporation [DTC] Complaints & Reviews

Moujpur bus stand par night m 8:30 KO bus hai jiska no. DLIPD -4562 ha I stand par bus KO rokta nah hai

मुझे खड़े हुए 2 घंटे हो चुके हैं। और मैं इसी आस में हूं कि बस अब आएगी लेकिन बस आती ही नहीं। मैने रात के 7 बजे से यहां 'goela dairy crossing' stand पर परेशान पड़ा हूं, अभी घड़ी में 8:55 हो रहा है। मन में इस system के प्रति गुस्सा है। 539STL dwarka sec 22 लिखकर बस वाले हमें बेवकूफ बनाते हैं।

Hi my self raj singh, i was traveling by DTc bus Naraina to south moti bag, have taken red bus 567, at dhaula kuwan bas stand, checker checked the bus and i show him 50 Ruppies pass, they denied this pass not valid in this bus, tell me it is true that pass not valid in red bus... After discussed they have looted forcefully 200/ almost by 10 people, when i have ask about challan they pull out the 5 type dirrent challan it seems all was fake,...

Dear Sir,
The frequency of route no 214, 246, 982 from Seemapuri depot between peak hours (8:00AM -9:00AM) is very low. A lot of working employees are travelling at this route and due to non availability of buses, they have to wait for long time and reach late their offices. Request you to deploy more number of buses at these routes.

Bus Number DL1PC3118 Route No. 348 Mori gate to Mayur Vihar Phase 3 Terminal. I am waiting for a bus at kalyanpuri bus stand bus has coming but bus driver not stopped at the stand.
Due to the bus driver not stopping the bus, I was late for the office and my daughter-in-law was left behind. And at Kalyanpuri bus stand, not only this bus, but it takes 30 minutes.

Those buses don't stop there .
Some of i noticed numbers of The bus 978 (DL1PC049), The bus 236 (DL1PD6409), The bus 236B (DL1P5951) and the bus (DL1PD4915) .
Help me some of the buses try to injured us who were on the bus stand .

Today I took bus from Moti nagr 816(Inderlok) at 9:47am .I have to exit at DCM chemical stand but driver denied to stop at the stand .He said i will not stop on one by one stand .Either to exit out on Dlf capital or inderlok where max no of people exit .I have faced this many times Most of the drivers denied to stop at DCM chemical stand .they wil stop at Inderlok bus stand which is very far

Yesterday I tried my best to complain about a driver who when asked to open the gate at the bus stop replied abusing 'muh me mut dunga' and forced me get down at next stop. With utmost regard for you please help me out in lodging a complaint. Bus no Dl1PC-3169. The bus route was (34 Mehrauli). I went to the nearest Mehrauli Depot and tried my best to complain but there was no mechanism for complaining. They asked me to call on [protected]. Now where do I need to go to fix such spineless officials. I have a lot of expectations. I request you to take out footage from the bus and take necessary action. I wanted to attach the screenshot of the bus pass taken online on the same bus bus screenshot facility is not available hence not attaching it. I plead you to take necessary action.

Dear Sir/Madam,
Bus no-DL 1PD 5865
Bus route: (926)Old delhi to Tikri border

I am writing this letter to bring to your attention a serious issue that I experienced while using your DTC bus service. On April 30th, 2023, I was waiting for a DTC bus at the "Maharaja surajmal stadium". The bus arrived on time, but the driver did not open the gate to allow the passengers to board the bus. It was traffic jam.So we decided to ran to the next bus stand at nangloi bus stand but driver was taking the bus above the flyover. So we again call him maybe he open the gate but he refused

I want to point out that opening the gate at the bus stand is not a favor that the bus driver does to passengers but is his responsibility. Refusing to do so not only violates the rules and regulations of your organization but also causes mental stress to the passengers who are already struggling with their daily life.

I urge you to take strict action against the bus driver and ensure that such incidents do not happen in the future. Your bus service is an essential service for people who rely on public transportation to commute, and the behavior of your employees should reflect this importance. I hope you will take prompt action in this matter.

Thank you for your attention to this issue.

Sincerely,

ABHISHEK YADAV

Hello DTC, I'm Ankit, residence of village Dichaon Kalan Village, Najafgarh came infront of you to file a complaint against DTC buses on route Hiran Kudna Village - Dichaon Kalan Village as I was standing on the bus stand for 1.5 hrs as no bus came on Hiran Kudna Bus Stand.
I travelled 5-6 km from there to my village to my home.
I'm very disappointed with this kind of service as only 3-4 buses are only available on that route as I've asked from the bus drive itself.
I'm requesting you to provide full services of the buses on that route. I'll be very helpful to you.
Thank You

The bus service of 781 bus is very delay on both side of the route.we waited for 1hr on ndls but no 781 bus came.

Bus Pass Application[protected]
It already passed a month like wise they say refund will come after 7 to 14 days please resolve this quickly..

Sir I travel in DTC bus 568 at terminal at 3.47 pm a pessenger come and misbehaved with my wife and he is drunked also I request to conductor and driver also but they are helpless both. And they didnt anything please take some action on this complaint and please reply on my mail [protected]@gmail.com

They are doing their duty and get the salary. But is they are able to help to other to reach their destination on time and their duty. Ask to you are we not workers and do we have not our duty responsibility and is we not do our work on time. Or is the bus their personal number and they will do accordingly them😡😡😡😡😡
We have reached to late our duty. Who will take care our timing. Who will listen behalf on us. What your Civil defence worker doing. If the driver handling the normal situation. We get very late to our duty and listen to our senior just because the driver

Dear Sir/Madam,
Ever since the traffic diversion has started on the T3 road we have been facing difficulty in catching the DYC bus towards the airport. All the buses coming from Vasant Kunj and Shankar Vihar side now take T3 road instead of going via Radisson circle. But then they do not stop anywhere after the Mahipalpur chowk, there is no stop marked for the same as well. Which is now making very difficult for us to catch the bus while the private RTV buses and private taxis stop by to take passengers who are waiting for the bus, while DTC buses do not stop. So request to please make a temporary halt after the Mahipalpur chowk to make easy for us to catch the bus as well as mark the same same for driver to stop there as well.

Driver is not opening gate and showing ego . Bus no. DL 1 PC 9762 of bus route 479 Punjabi Bagh. Driver name:- Naresh

Dl1pd4646
at morning 8:19 am
he is not open the door and the go so speedy

We were 5 women and 4 children.. We took the bus at karol bagh bus stop... When we were taking the tickets.. He asked that for the children the ticket will be ₹10 each but.. earlier we paid only ₹5 so we told them the same.. But the conductor and the driver both misbehaved with us.. It was an empty bus except for us. The driver constantly abusing us..and asked us to get lost it was really terrible thing.. Required action must be taken ASAP.. Bus number- DL 1PD 5620

I’m a regular passenger of Cluster bus. And on Kamruddin Nagar terminal many bus driver of Rani Khera depot can’t stop bus. Please take Strict action against these drivers ASAP.

I want to file a complaint for less service of 392 and 492 buses. Either 3 or 4 buses are taken together and no bus comes for 30-40 minutes. Passengers have to wait for so long. I myself have reached so late due to late coming of buses. And these are so much overloaded that sometimes passengers even fall out of bus. This usually happens at the time 8-9 in the morning and around 2-3 in the afternoon. Pls resolve my issue asap.