Delhi Transport Corporation [DTC] Complaints & Reviews

This is to inform you that i was travelling in the bus at 12:11PM near madhuban chowk. The conductor and driver both were abusing me and using inappropriate language with me.
I hope the services are for our good and help only but if these kind of things will happen then why would someone will avail that service.
I hope you will see to it.
The number of the bus is DL1PC1245
The colour of the bus is green.
Kindly see to it.

Bus no DL-1PD5697 route 03 Shalimar bagh to ISBT Sarai kale khan on 27 Apr on going on time of 10:00 Am.
When someone ask bus driver about time he argue and say not going on time....

I was traveling from RK Puram sector 8 to South moti bagh which is one stand far away.
I was in a AC DTC bus. So i give a 20 rupees note to tha conductor and also stating that I want a 10 ruppees ticket. But she gave me a 20 rupees ticket and saying that I had said to her this that I want a 20 rupees ticket.

I said her i am a student, 10 ruppees matter me the most but she replied that is fine your parents will provide you the money.
Also she does not provided any help to me .

She was covering her ears and face with a cloth. So it's her fault that she didn't hear me clearly.

My ticket number is 81903.
Kindly provide me the help and make sure that no other student falls in this scenario or a trap.

Buses are short in south extension to Naraina vihar root every day in the morning 8:20am to 8:35 am no bus is coming after 8:35 am 1 bus is coming which is full back end please improve the bus count in this root.

Thank you

I was in bus 752 and tried to ask him something he just ignored me gestured me in very bad way saying to go forward and sit .this gesture mad me so sad now I can't even think to travel in dtc bus ever again .very bad experience .!!!

I have applied for ac bus pass online on 21st April 2023 and payment was debited from my account i received confirmation mail my pass i'd[protected] i called 1000 times on [protected], [protected] but they did not receive a single call. i have done email also but they did not given proper reply still i was waiting for my pass my contact no- [protected]

The driver of dtc orange bus DL1PD0834 had broke all the rules and regulations and attempt to accident me and drive very rough I had noticed when I was traveling between jivan park to dwarka sector 1 Date 25/ 04/2023 at 2:50pm to 3:10pm
All the pessengers are threaten by him while he was driving so I said them to empty the bus and I take a photo of bus driver and bus no.
I most said that please take action against him
Your sincerely
Thank you
Alhaj Hussain

Hi..my name is lavanya and i m working in aiims trauma centre which is near by the bus stand name raj nagar pin code 110029. sir every day buses are not stop on raj nagar stand..driver passengers ko safderjung k stand pr uttar dete hain yaha kah kr k wo stand not in use hai. bus wahan nhi rukegi..ya phir light me fas jayenge phir hum yahiuttarna hoga apko n all... i want toonly want to know k jab yah stand working hai hi nhi tooo hamara etna paisa lga kr use bna hi q rakha hAi.. r to r uski maintance bhi jati jait hai jab hume uska fayeda hi nhi hai to...bus k driver etni batmeezi se bol k wahan uttarte hain k thoda sa hill lo r chal kr chale jao trauma centre tk...sir hum chlal kr chale to jayenge but phir es stand ka koi use hai hi nhi to esko hata dena chahiye na... k na stand hoga na public pagal bnegi...bus driver stand pr na rokna pde eskiye koshish krte hain ki pool pr chada le...r esme aoke guard bhi unki hepl krte hain...so plz do some needful action fro it...agr useful nhi hai to public ki pagal bnana bnd kre dtc...wrna plz circuler zeri kre r es stand ko bhi useful bnaye...

Mera naam shubham hai maine bus pkdi thi sec 59noida metro se
bus waale ne jabardasti mujhe neeche utaar diya aur bola ki mai gaali de rha hu
Bus no DL 1PC 9470
ROUTE NO 392 DHAULA KUAN
MAI CHAHTA HU KI ACTION LIYA JAAYE
MERA CONTACT NO [protected]

I was travelling by a bus no. 4717 on route no. 523A on date 24/4/2023 at 4pm three dtc ticket checkers said that show me your ticket I showed then my ticket they said come with us outside the bus. I gone and the slapped me there and teared my bus ticket and said give us fine of rs. 2000 and gave me a receipt of Rs. 200 written on it.
They abused me also.
So I want my 2000 back and claim of slapping me and for abusing me.
Please respond as soon as possible on this email id [protected]@gmail.com

Every Day I catch DTC bus from Dada Dev Mandir towards Kapas Hera Border. But many times, I experience that some Bus Driver does not stop bus at bus stop.
And today (24.04.23 - Monday) I noted Bus No. DL 1PD 4306 crossed Dada dev around 08:34 AM and does not stop at bus stop.
Due to this we are supposed to reach our office late.

And not only that, I also noticed a danger situation that bus river moves bus with open doors many times. If anyone get harm then who is responsible.

You employee are very strict at collecting ticket fine, which is good but what about passengers' life.

My humble request is to please take action.

It is just today incident at 9.30 a.m. on main najafgarh road near Pipal Road Mohan garden approximately pillar no. 740, there were 2 orange DTC buses almost back to back, no lane was followed, I drove in to between them, driver (DL-1PD 4985) was keep honking continuously for no reason, he wanted me to clear the complete road which is not acceptable, he was threatening to the passersby by accelerate, at last he touched my scooter, apparently i stopped my vehicle then and there, i started seeing him he was like indicating as threatening as nothing happened. This was my personal experience but overall 85 percent DTC drivers neither drove to lane nor gives passage to other. When I started talking to the driver, he was like coming to shout me on and behaving like a criminal who dares to drove on us. I replied him in the same way he did. I accept i abused him after too. But than another bus driver came in between us and started supporting the other driver who ran on my vehicle. So they were like non sense so at last I took the photo of the bus with its driver. I hope you to DTC to take care of this and advise not just to him to all the drivers dont make it horrible to others, they are doing this for public but they don't respect other public vehicle and don't follow any road driving etiquettes.

I paid at dtc using upi and transaction id is[protected]. Dtc bus pass application number is[protected]. The payment is under clearing from many days. Kindly help me...

Respected sir
today i.E 20/04/2023 at 9.40 am at rohini west bus stop...He has not stopped his bus at above said bus stop. I ran and hired auto to catch that bus ...As i catch the bus i complaint driver why he has not stopped the bus at bus stop he replied 'meri marji' he said aab to kabhi bhi nhi rukuga us stop pe ...Jo karna hai kar lo...He was so rude and loud to me ..He dont know how to talk to the lady passenger ...It was so humalating amoung all the people sitting in the bus.
This is the only route dw 3 which is direct to my office i.E guru gobind singh university, dwarka from rohini.
Dw3 (blue colour cluster)at 9.40 am at rohini west bus stop.

I request you to please take action against that driver so that he should not mis behave with ladies.

Regards
savita

Mera name Rajesh.
Mobile no - [protected].
Me sir vinobapura bus stand se bus liya tha 518 jo ki nizamuddin se uttam nagar. Us bus me ek girl aur boy hum 2 the hume damki dene lga video ki aur baltamiz wali bate krne lga aur ut ke mere pass mere hath pakad ke Marne ki damki de rha tha aur bol rha tha tera bus h kya tu chda kyu h wo connector apne post ka faida uta rha tha bhot aur ldki se bhi battamiz se bat kr rha tha bus no. DL1PD5997 date 19/02023 time 15:56pm ticket no[protected]... Aur sir mene photo liya to mujhe police ka damki dene lga jis se ki police Wale ne mera photo delete krwa diya...

Please yr apse request hai meri help kro

Hi,
My name is Ankit i am from New Delhi i am currently a student of class 11 my age is 15 and i study in scholars global school i wanted to complaint about a Bus Pass verification employee whose name is GAURAV

Today 19 april 2023 i had gone to Najafgarh Terminal for making me a new Bus Pass between 2pm to 3pm and there was a man named gaurav who talked to me very rudely his behaviour was not good towards me and he also abused me 1, 2 times and asked me to get out from there he refused to make a new pass and asked me to go away. Also there was no employee available for form submission. Then the man named Gaurav asked me to pay 200 rupees extra for making new pass otherwise he will not make

he threaten me and threat me for beating
His Behaviour was not good also there was one more employee with him i also took their picture.
this was not expected from Delhi Government work and surely i will be thankful if you take strict action towards it.
Thank You.
Hope you will reply me as soon as possible.
i also attached their both picture.

On 18/04/2023 4:05 pm at ESI Hospital Okhla PH 1, Bus route no. 433 towards New Delhi Railway station DL1PC 8064. Bus driver was not ready to stop Bus on Bus stops. He said he is getting late. This caused inconvenience to the passengers a lot.

Bus route number - 100
Bus Number - DL1PD-4443, ROUTE no 100 DUTY/Seq 100/20.
Took bus from Karol Bagh Terminal bus stand to Azad Market, which is under the RANI JHANSHI FLYOVER, but the driver diverted the route and take the bus over the FLYOVER. Our stop was BARA HINDU RAO, so we questioned why he diverted the route. Instead of answering he started misbehaving and started pushing us out of the bus. The driver also uses abusive language with us and other passengers.
Date - 18/04/2023 - 13:22:42 (ticket)

Have been waiting at bus stop for 45 mins. 3 busess have came back of the route right in front of eyes one after thr other but none is here for the next arrival.

This is to inform you that on 17 April 2023 15:30, bus no 939 Mangolpuri Q block
(DL 1PD 5872) driver was not stopping on a stand of T Block Mangolpuri and he was also misbehaving with me while i was reminding of that stand. Kindly take action against these drivers because almost every Mangolpuri Q buses are not stopping on T block Mangolpuri Stand. On board of stand bus no clearly written on it.