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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Dec 19, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 16

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K
kuldeepranjeet
from New Delhi, Delhi
Apr 18, 2023
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Address: New Delhi

Bus route number - 100
Bus Number - DL1PD-4443, ROUTE no 100 DUTY/Seq 100/20.
Took bus from Karol Bagh Terminal bus stand to Azad Market, which is under the RANI JHANSHI FLYOVER, but the driver diverted the route and take the bus over the FLYOVER. Our stop was BARA HINDU RAO, so we questioned why he diverted the route. Instead of answering he started misbehaving and started pushing us out of the bus. The driver also uses abusive language with us and other passengers.
Date - 18/04/2023 - 13:22:42 (ticket)
+1 photos
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    M
    Manveet
    Apr 18, 2023
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    Address: Shalimar bagh (127)

    Have been waiting at bus stop for 45 mins. 3 busess have came back of the route right in front of eyes one after thr other but none is here for the next arrival.
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      8
      8178shubham
      from DELHI, Delhi
      Apr 17, 2023
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      This is to inform you that on 17 April 2023 15:30, bus no 939 Mangolpuri Q block
      (DL 1PD 5872) driver was not stopping on a stand of T Block Mangolpuri and he was also misbehaving with me while i was reminding of that stand. Kindly take action against these drivers because almost every Mangolpuri Q buses are not stopping on T block Mangolpuri Stand. On board of stand bus no clearly written on it.
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        G
        goldie2001
        from Delhi, Delhi
        Apr 16, 2023
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        Address: h.no 121 sungerpur delhi 110036

        RESPECTED SIR/ MADAM
        AASHU HERE
        ON 14 APR2023 i have applied for a concessional student e pass. all my details were accurate i have paid my fee properly but did not got my e pass
        so you are requested to either refund my money or provide my epass as soon as possible.
        NAME AASHU
        PH.NO [protected]
        EMAIL ID [protected]@GMAIL.COM
        application no[protected]
        amnt paid by paytm upi
        ref code[protected]
        +2 photos
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          M
          [email protected]
          Apr 15, 2023
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          Address: 87C- h block Aman vihar

          901 ki sevice bahut hi ghatiya h office time me Hain nhi baki time line lga kar ek piche ek chalti h aaj me 5:20 ka delite sinema bus stop par khada hu. Or 6:30 Tak ek bhi electric bus nhi aaye itni ghatiya service h iske liye kuch intjam Kiya Jaye ye Roz ki bat ho gyi h
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            V
            vishal.mitthu
            from Delhi, Delhi
            Apr 15, 2023
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            Bus no. DL1PD4901 on route no. 144AStl driver was arguing with the passenger because I had raised a objection against the driver for not stopping the bus on the west enclave bus stand the driver said that this was not the bus stand and he was misbehaved with me. I want to lodge a complaint against the driver for misbehaving with passenger and also conductor doesn't have the complaint book that's the reason I have raised my complaint through this portal. Please do the right and appropriate action against both of them. The of the whole scenario is 7:30am on 15/04/2023
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              S
              sahibaa sharma
              Apr 14, 2023
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              Address: Shri Balaji travel delhi

              Shri Balaji travels morigate ..was booking my ticket by red bus sahibaa sharma L4 sleeper .wish to travel a better environment nd gud bus as per I was paid 1100 for like roadways type of bus.the bus late about 1.30 hours on timing thn he was chang the bus with some bhaiya g bus service the bus was pathetic staf[censored]se nd talk like ###.bad language.i want my paided amount refund nd take seriously action against them
              +1 photos
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                S
                [email protected]
                Apr 14, 2023
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                I boarded the bus at dabri mor at around 715 am .
                The bus no. Is 721 (dl 1pd0977)
                The driver moved the bus before I could board it properly.
                I had a laptop bag which got stuck because he closed the door before I could even enter properly.
                Later, when I told him that he should be more cautious, he told me that he didn't see anything in the rear mirror and started shouting.
                There was no Marshall present.
                The conductor was busy listening to the music and fellow passengers had to tell the driver to open the door so that I could get inside as my bag was stuck in the door.
                This is clear case of negligence and casual behaviour.
                His negligence could have caused me serious injury.
                It has already caused damage to my laptop.
                I would request the concerned authorities to please take necessary actions to avoid such incidences.
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                  S
                  Saloni Nanda
                  from Delhi, Delhi
                  Apr 13, 2023
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                  This incident is of Delhi Bus Stop namely Madhuban Chowk.
                  Bus Route Number-879
                  DL51GD3953
                  The bus was already stopped there and the bus driver along with constable inside the bus denied to open the bus to 3-4 female passengers, first of all they didn’t replied when ladies were knocking the door and when we clicked pictures they started commenting on us.
                  Is this the way women will be treated if we are getting free rides in the DTC bus?
                  Please do let us know if in case any girl will be in an urgent need of help then also the bus driver and constable will ignore our request and will not open the bus doors????
                  +2 photos
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                    S
                    Saloni Nanda
                    from Delhi, Delhi
                    Apr 13, 2023
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                    This incident is of Delhi Bus Stop namely Madhuban Chowk.
                    Bus Route No -879
                    Bus Number- DL51GD3953
                    The bus was already stopped there and the bus driver along with constable inside the bus denied to open the bus to 3-4 female passengers, first of all they didn’t replied when ladies were knocking the door and when we clicked pictures they started commenting on us.
                    Is this the way women will be treated if we are getting free rides in the DTC bus?
                    Please do let us know if in case any girl will be in an urgent need of help then also the bus driver and constable will ignore our request and will not open the bus doors????
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                      A
                      Aman1307
                      from Delhi, Delhi
                      Apr 13, 2023
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                      Address: Mother dairy to mayur vihar phase 3
                      Website: DTC bus

                      Bus details - DL - 1PD (5868) blue line
                      Bus driver name - Sonu

                      He was so arrogant, and not stopping bus at their stop. Lots of passengers ( Ladies, School girls and boys) were waiting and trying to call and waving their hands but he didn't stop.

                      I have made a proper video what he was saying and abusing his partner conducter also saying to him for stop bus but he denny and run away.

                      And in video he was saying I don't have I'd card and No lisence and saying I will not stop. Do whatever you can do

                      I hope this complaint not take as a grant please take a serious action and please provide details after action otherwise I need to go for upper level.

                      Thankyou
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                        S
                        scots
                        from Delhi, Delhi
                        Apr 13, 2023
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                        Address: Daryaganj.

                        Today at 10:02am when i was going to my office by my own vehicle i just a narrow escape to the DTC bus DL 1PC 8372 near Jama Masjid red light i followed the bus when he overtake my vehicle in very high speed he stopped the bus near red light signal so i asked to driver why you are crossing the speed limit and that could be very bad accident happened instead of feel sorry he started argument with me in very bad language as well as try again tp escape from there he was very unprofessional driver.
                        this could be very bad road accident with someone else please understand him every one have their family this type of bad practice could be lead a major road accident.

                        I will wait for positive response from you.

                        Thanks,
                        Deepak Sharma
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                          M
                          mkpan14
                          from Delhi, Delhi
                          Apr 13, 2023
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                          Resolved

                          Sir it is intimated that most of bus Route No. 970 is not coming at NDPO, Gurudwara Bangla Saheb between 9 to 10 Am. Passengers wait for about 1 hours. It has been noticed that driver take the bus from kendriya terminal circle to Akashbani Bhawan and Sharamshakti Bhawan. Lot of passengers are wait for going to CGO complex as the most of the government offices situated there. It is requested to instruct the driver to follow the route.
                          Apr 13, 2023
                          Complaint marked as Resolved 
                          it is intimated that Most of bus route number 970 does not come to NDPO & gurudwara Bangla Sahen between 9 Am to 10AM. Driver take the bus from kendriya terminal gole chakkar to Akashbani and sharam shakti bhawan. Passengers are waiting for bus. Most of the passengers are government and go to the CGO complex office. there is only one bus which goes to CGO complex. It is requested to instruct the driver to follow the route.
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                            P
                            Piyush Kharb
                            Apr 13, 2023
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                            I had taken DTC concession pass, payment debited but DTC website still shows payment is under clearing, my pass has not come yet, I had also paid, but still no answer related to my DTC pass my dtc pass has not come. Pls send my pass or refund my payment.

                            Name Piyush Kharb
                            Father Name Anil Kumar
                            DOB 25/10/2004
                            +2 photos
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                              Piyush Kharb
                              Apr 13, 2023
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                              I had taken DTC concession pass, payment debited but DTC website still shows payment is under clearing, my pass has not come yet, I had also paid, but still no answer related to my DTC pass my dtc pass has not come. Pls send my pass or refund my payment.

                              Name Piyush Kharb
                              Father Name Anil Kumar
                              DOB 25/10/2004
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                                G
                                [email protected]
                                from Delhi, Delhi
                                Apr 12, 2023
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                                Address: Delhi

                                My mobile phone stolen in DTC bus at badarpur border. I complaint nearby police station but they refused to do so.
                                Please try to get our stolen phone
                                My Mobile phone details is as follow:
                                Device name:Z3, LAVA
                                Color: stripped cyan
                                Model: LE000Z93P
                                IMEI no.-[protected]
                                +1 photos
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                                  P
                                  Piyush Kharb
                                  Apr 12, 2023
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                                  Amount debited but still shows payment is under clearing

                                  I had taken DTC concession pass for special students bus pass, but no confirmation send by your authority, I had also paid, but still no answer related to my DTC pass my dtc pass has not come it's shows only payment is under clearing. Pls give my DTC bus pass as soon as possible.

                                  Name Piyush Kharb
                                  Father Name Anil Kumar
                                  DOB 25/10/2004...
                                  +2 photos
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                                  Archanajoshi
                                  Apr 12, 2023
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                                  Most disaster and poor bus service of DTC 182 and 141
                                  Not on time always
                                  Always get trouble in 182 buses, and some drivers are rude by way of talking
                                  Overall totally not satisfied with DTC bus service
                                  Plz chaahe females se bhi rent lelo bus ka but service acchi provide krdo aur most important bus should be on time and drivers should be polite
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                                    U
                                    Urvi Gulati
                                    from Delhi, Delhi
                                    Apr 11, 2023
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                                    The Bus driver did not stop the bus at the Raja garden and took the bus from the bridge which caused inconvenience to the passengers as they were made to exit at a far away station.
                                    Bus Number DL1PC 5409
                                    Date- 11 April 2023
                                    Station- RAJA GARDEN
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                                      T
                                      [email protected]
                                      Apr 11, 2023
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                                      BUS NO: DL1PD5483
                                      TICKET NO: 40259
                                      BUS NO: 215

                                      Hello
                                      Dear Sir/Mam,

                                      As soon as I was about to board the bus, the driver started the bus before boarding,

                                      kindly take further action to the driver.

                                      Thanking you regards

                                      Ruchi Mehta
                                      +1 photos
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