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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 49

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I
intjar Ahmad
Jan 3, 2022
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The evening time of DS18 is 06:05 Pt from JLN Stadium. This bus never comes on time. Either stop this bus. Either run it on time.
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    Mr. Stranger
    Jan 2, 2022
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    Hello Sir..
    I am a Nursing Officer in Bhagwan Mahaveer Hospital.I was going from my home to the hospital today, I handed the bus at time 1:55 PM date 02 January 2022 at West Enclave bus stop, but the driver did not stop the bus at first, After that he stopped the bus (*DL 1P 005571, Nehru place terminal* )after going some further, then as soon as I proceeded to sit in it, the bus conductor asked me where to go.I said that I have to go to Mahavir Hospital pitampura new delhi, then the bus conductor told me that we cannot make you sit in the bus for a while.While Mahavir Hospital is at a distance of 8 km from there, even after I told many times, they did not make me sit in the bus.And started arguing with me, when I said that I will complain to you, then he told me to go and do whatever you want.Have seen many people like you who keep talking about complaining, nothing will happen by complaining, said such things.And said that the government itself has told us that people with a distance of less than 10 km should not be seated in the bus.That's why I request you that action should be taken against such drivers and bus conductors and the rules of the government should be explained to them.
    Thank you
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      Mr. Stranger
      Jan 2, 2022
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      Even while going through the same route, the bus did not stop and told the passenger that we do not sit the passenger in the bus for a short distance. & told the passenger this rules set by the DTC...This misbehavior was done to a female nursing officer going on duty..
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        B
        Binod Kushva
        Dec 29, 2021
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        Dear Sir,

        I have to commute on DTC bus no.522 from Ambedkar Nagar to Krishi Kunj.Due to awake of covid 19 government has announce to sit on one seat and leave the other. Without any planing government has anouncement this neither arranaging extra bus to cope up with huge crowd at bus stand already there is acute shortage of buses.passenger has to wait 2-3 hours to get their chance to board on the buses as a result they are late to office and their salary are deducted. so arrange additional bus .Restriction is in DTC buses only. I have seen private RTV buses run with overcrowded passengers and they are charging double fare taking advantage of restriction but they are not fined or challan.In view of all this kindy arrange huge buses to tackle the huge crowd at buses.
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          V
          Vriti Shar,a
          Dec 27, 2021
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          Address: Rani Bagh, Delhi-34

          Respected Sir/Madam

          This is to bring to your notice a problem that I have been facing recently with respect to the DTC bus service.

          We all appreciate the Delhi Government's initiative to provide free DTC bus services to the women which has been quite helpful all this while. However, lately I have noticed that the bus drivers are intentionally not stopping the buses as the bus stops especially when they see an all women group boarding the bus. This results in delay at reaching to our desired destinations and apart from that it's merely unfair when the buses are actually travelling empty. I have personally faced this issue approximately 2-3 times.

          I hope some positive action to be taken at the earliest so that the commute becomes hassle free!

          Thank you!
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            D
            Dr. Prabuddha Banerjee
            Dec 24, 2021
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            Route no 128... Journey between Ghantagarh and Azadpur... Bus registration no. DL1PD 4944... Driver was braking violently and speeding on a busy narrow strech... He misbehaved when I objected

            I am senior citizen holder of bus pass DTC e-BusPass click to view :http://dtcpass.delhi.gov.in/viewEPass?passno=[protected].
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              P
              prashanth venkata
              Dec 24, 2021
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              Address: 3-219, One Town, Collage Road, Near Peeli Masjid

              Lot of street dogs, biting and barking all night
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                D
                Davendra Paliwal
                Dec 22, 2021
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                Address: DTC NOIDA DEPOT.

                Bus of route No. 355 of starting time 8.30 AM from starting point sec-32 Noida is not following the proper route. This bus takes directly turn from Noida dtc depot to Delhi and donot start from sector 32, hence, passangers from Sector 12-22, Chaura More, Sector 21, 10, Rajnigandha etc.cannot take the bus. We all are daily passangers and are suffering a lot. You are requested tokindly instruct the conductor of such bus to start bus from the fixed route (From sec.32).Thanks.
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                  D
                  Davendra Paliwal
                  Dec 22, 2021
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                  Address: DTC, NOIDA DEPOT

                  Sir, Bus of Route No. 355 of departure time 8.30AM from Sector 32 Noida, is not properly conducted. This bus should be started from Sec-32 Noida but doesnot follow the bus route. It takes a turn from Noida depot to directly towards sector 16 noida and delhi and doesnot attend the passangers from sector 12-22, Chaura more, sec. 21, 10, Rajnigandha chawk etc. Sir, We are daily passangers and suffer a lot on non availability of this bus. You are requested to kindly direct the conductor to start such bus from Sector-32 Noida. It would be very kind of you. THANKS.
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                    K
                    Kovil Minda
                    Dec 19, 2021
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                    Address: Gp18 ground floor gp block pitampura
                    Website: Consumercomplaints.in

                    Dear sir
                    I want to convey this to you that i am resident of gp block pitampura delhi and my complaint is regarding 4 to 5 dogs in front of my house continuously barking all day and I could not even sleep at once and being a student I cant even focus on my studies because of these stray dogs I hope this comes to your notice and help me with it
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                      M
                      Manish Jaisi
                      Dec 18, 2021
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                      Bus number DL1PC9819 never stops at the Sangam vihar bus stop, even when the bus is carrying a few passengers and numerous passengers outside are waiving hands.

                      The driver doesn't cares and the conductor and policeman are of no use.
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                        N
                        Nnurul Nisha
                        from Ghaziabad, Uttar Pradesh
                        Dec 17, 2021
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                        I have very disappointed on 15th December 2021 by the bus conductor behavior. There is space in bus only one seat which is next to conductor on that seat he has put their backpack so I request his to carry his bag so that I can sit on that seat but he has bluntly replied me that (I'll not Cary my bag) this seat is for me and nobody is allowed to sit here and two person also not allow to sit with next together. Then I ask him that who has announced this rule beacouse as I know now covide rules are changed for trawl but he said I'm not giving you this seat and which civil defense was in side the bus he has said to me that I should stand in the bus if conductor is not giving me seat. Seriously!!! Now I want to ask to management team that have they ever audit their services???? In my opinion you and your team is playing with Delhi CM's words and I think you Don't care about it but I'm sharing the details of bus and I want necessary action against of both peoples.
                        Bus no- Dl_IPC8793
                        Dec 17, 2021
                        Updated by Nnurul Nisha
                        I want necessary action against of both
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                          S
                          Shamta Juneja
                          from Delhi, Delhi
                          Dec 14, 2021
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                          Address: 24/23 B Tilak Nagar, New Delhi-18

                          My complaint against the driver of Bus No. DL1PD4236 from H3 Vikaspuri to Delhi Secretariat. The Bus route is 793. The colour of the bus is orange. Bus timings from H3 Vikaspuri is 8:00 AM. My office is in ITO. To reach my office, I take 793 bus from Vikaspuri crossing at around 8:08 AM. But whether the bus will stop at the bus stop or not depends entirely on the driver's wish. Today morning on vikaspuri crossing bus stop, i was waiting for 793. which reached on my stop around 8:07 AM. But the driver didn't stop the bus even though I waved my hand. Due to which I reached office late today.But this is not just a matter of today. Even before many times the driver did not stop the bus at the bus stop.
                          Dec 21, 2021
                          Updated by Shamta Juneja
                          No reply received from the concerned department. I want to know the status of my complain.
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                            S
                            Sachin Dulgach
                            Dec 13, 2021
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                            आज मैं बस नंबर dl 1pd 4447 में सुबह 10 बजे था उस बस का कंडक्टर पैसेंजर k साथ बात्मीजी के साथ पेश आ रहा था । उसने बस मैं एक bhudde को mask लगाने के लिए कहा लेकिन उस बूढ़े ने कहा k आप टिकट दो मैं मास्क लगाता हूं उसके बाद उस कंडक्टर ने फिर से बात्मीजी करते हुए उस बूढ़े को बस से उतर दिया अगले स्टैंड पर ही लेकिन जब एक बच्चे ने उसका विरोध किया तो उसको भी बस से उतरते की धमकी दी और कहा के अपने काम से काम रख nhi to समछाना आता है मुझे दूसरे तरीके से भी जब खा तो मरने पीटने की धमकी देने लगा और गाली गलोच करने लगा कहा के मुझे नौकरी का डर नही h abhi बताऊं तूझे ।इस तरह से जब हमारे सरकारी कर्मचारी व्यवहार करने लगे तो उन्हे उनकी लिमिट कानून से ही समझझायी जा सकती है।कृपया उस बस की 10 बजे के बाद की रिकॉर्डिंग चेक कर सकते हो k केसे वो पब्लिक डीलिंग कर रहा है।
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                              A
                              Dec 10, 2021
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                              Address: 207 pta colony malviya nagar

                              Bus no Dl1pd5586 did not stopped at national archives bus stand even after waving the hand to stop the bus.

                              Time-2:51
                              Date-10-dec
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                                V
                                VedMeena
                                from Delhi, Delhi
                                Dec 9, 2021
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                                Address: LJ-369 Sarita vihar delhi

                                In Delhi transport website i have applied for DL. My application no. [protected] Dated 09.09.2021 for Learning license . I have completed all steps of application including payment of fee still DL is not received at my home.
                                Currently it is showing status as Application is under processing at RTO level
                                Application processing stage RECORDING LL TEST RESULSTS
                                Counter RTOAUTH1
                                please help to me
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                                  M
                                  Meghna01
                                  Dec 9, 2021
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                                  Address: Mayur vihar phase 3

                                  As I always prefer delhi DTC bus, because of its proper time and good frequency of each bus.
                                  But from last 1 week I noticed too many mosquitoes in the bus. For those who travel early in the morning it's is too dangerous for them to ride in bus.

                                  Kindly accept my request.
                                  Thanking you
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                                    S
                                    sharmakajal
                                    Dec 8, 2021
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                                    HI
                                    Today ( 08 December 2021 ) I was travelling in the bus route no. 254 red low floor bus of Delhi transport corporation. the conductor was misbehaving with me. when I was taking ticket by phone he was passing cheap and rude comments on me. I asked him him not to behave like this but he did not stop. Also most important thing is he was not following Covid appropriate behaviour, he did not wear mask on the whole route till I was in the bus. I pick the bus from Nangloi and left it on Mongol Puri B block ( vidhya vihar). you can check it on your own from the CCTV camera of that bus. The bus no. is DL1PC8722. it is my request from you not to share my information with any one as I am a girl and it is very necessary to take action against this . It can happen with any girl or any women. please take necessary action in that matter.
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                                      Mamtar29795
                                      from NEW DELHI, Delhi
                                      Dec 5, 2021
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                                      The bus number 834 frequency is very less as it come in more than 1 hour at a bus stop. Sometimes we wait for more than 75 minutes but bus not arrive.
                                      Its our humble request Kindly make increase number of buses on this route .
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                                        V
                                        vinay021
                                        from delhi, Delhi
                                        Dec 4, 2021
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                                        Resolved

                                        Address: West Moti Bagh Sarai, Rohilla Shastri Nagar, Delhi-110035

                                        दिनॉक- 4 दिसम्बर, 2021

                                        सेवा में,
                                        श्रीमान आयुक्त परिवहन सह अध्यक्ष जी
                                        दिल्ली ट्रांस्पोर्ट कॉर्पोरेशन
                                        दिल्ली

                                        विषयः- बस रूट न. 156, बस न. DL-1PD-5015 के चालक द्वारा गाली गलोच व मारपीट करके बस से नीचे उतरे जाने के सम्बन्ध में

                                        श्रीमान महोदय जी,
                                        मेरा नाम विनेन्द्र सिंह है मैं शास्त्री नगर, दिल्ली में रहता हुँ। मैं आपको बताना चाहुंगा कि आज दिनॉक 4 दिसम्बर, 2021 को समय 12 बजे मैं झण्डेवालान के बस स्टेण्ड पर खड़ा था। मैने डीटीसी की नीले रंग की बस रूट नम्बर 156 (निजामुद्दीन) को रूकने के लिए हाथ दिखाया, परन्तु बस में काफी मात्रा में सीट होने के वाबजूद बस चालक ने बस नहीं रोकी, बस करोल बाग से झण्डेवालान होते हुऐ पहाड़गंज थाना पुलिस स्टेशन बस स्टेण्ड की ओर जा रही थी। बस झण्डेवालान की ही रेट लाइट पर रूकती है दरबाजा खुला होने के कारण मैं रेट लाईट पर जाकर दौड़कर बस में चढ़ गया और मैने बस चालक से पूछा कि उसने पिछे बस स्टेण्ड पर बस क्यों नहीं रोकी? तो वह इतनी सी ही बात पर आग बबूला हो गया और मेरे साथ गाली गलोच करते हुऐ मारपीट करने लगा और मुझे धक्का मारते हुऐ जबरन बस से नीचे उतार दिया। महोदय मैने बस के अन्दर ही बस नम्बर का और बस चालक का फोटो खीच लिया था जिसकी फोटो इस पत्र के साथ मैं आपको भेज रहा हुँ। महोदय, जब मैने बस चालक की शिकायत करने के लिए 100 पर पुलिस को फोन किया तो वह बस लेकर भागने लगा और जब मैने उस बस को रूकवाने के लिए बस के आगे आया तो उस बस चालक ने मैरे ऊपर भी बस चढ़ाने की कोशिस की।

                                        महोदय, इस बात की सत्यता की जांच के लिए आप बस रूट न. 156, (निमामुद्दीन) बस न. DL-1PD-5015 में लगे CCTV Camera की दिनॉक 4 दिसम्बर, 2021 को समय 12 बजे की रिकॉर्डिग चेक कर सकते है।

                                        महोदय मेरा आपसे निवेदन है कि मेरी शिकायत पर संज्ञान लेते हुऐ बस चालक के लिखाफ उचित कार्यवाही करें ।
                                        धन्यवाद।

                                        शिकायतकर्ता
                                        विनेन्द्र सिंह
                                        मोबाईल न.- [protected]

                                        प्रतिलिपि-
                                        1- विशेष आयुक्त परिवहन सह प्रबन्ध निदेशक, दिल्ली ट्रांस्पोर्ट कॉर्पोरेशन
                                        2- कार्यकारी निदेशक, दिल्ली ट्रांस्पोर्ट कॉर्पोरेशन
                                        +1 photos
                                        Dec 30, 2021
                                        Complaint marked as Resolved 
                                        Dear Sir, No any action have been taken by the DTC department against it becauseas far as i know, I didn't received any kind of Email in this regards.
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