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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Dec 19, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 45

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A
AdiG8
from New Delhi, Delhi
Apr 17, 2022
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I made payment of 500 for my e bus pass three days ago but still I haven't received my e bus pass.I mailed them regarding this issue but no response from their side.
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    001ravi
    from Delhi, Delhi
    Apr 17, 2022
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    Driver of Bus Number DL1PC8601 and route number 605, did not stop the bus at bus stand at 7:45 pm on 17 april 2022 even when hand was shown by 2-3 people. This route has only 2-3 buses so now passengers have to wait for another hour or so for next bus.
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      S
      saurabhk09
      Apr 17, 2022
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      Address: 2 E 235 kamna vaishali ghaziabad, sector 2

      I am a facility member of Kamna vaishali 2 e 235 c area in Ghaziabad. we have been facing a major problems due to street dogs they bark first and they follow the vehicles when we drive a car or two-wheelers, sometimes they started biting, and today they try to bite me. They always spoil the whole street by doing/spreading garbage everywhere even at the entrance of our lane. They always bark at the passers-by and sometimes they bite the people and children. Our children are not safe due to them. Also, their loud and strange noises during the night disturb our sleep and distract our kid's sleep and mind throughout the day and night.
      It's our humble request to solve this burning problem of ours by sending the NAGAR NIGAM Dog Squad to catch them.

      Thanks, Saurabh
      2 E 235 C Kamna Vaishali, Ghaziabad
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        S
        saurabhk09
        Apr 17, 2022
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        Address: 2 E 235C kamna vaishali ghaziabad, Sector 2

        I am a facility member of Kamna vaishali 2 e 235 c area in Ghaziabad. we have been facing a major problems due to street dogs they bark first and they follow the vehicles when we drive a car or two-wheelers, sometimes they started biting, and today they try to bite me. They always spoil the whole street by doing/spreading garbage everywhere even at the entrance of our lane. They always bark at the passers-by and sometimes they bite the people and children. Our children are not safe due to them. Also, their loud and strange noises during the night disturb our sleep and distract our kid's sleep and mind throughout the day and night.
        It's our humble request to solve this burning problem of ours by sending the MCD Dog Squad to catch them.

        Thanks, Saurabh
        2 E 235 C Kamna Vaishali, Ghaziabad
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          M
          Apr 17, 2022
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          Sir mujhhe gali diya dtc bus wale dhakka dekar bahar bol raha tha jane ke liye or tickets bhi nahi diya our ulta mere pe bol raha Tc se pakarwaunga please help me
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            V
            Vivek _vivo
            from Delhi, Delhi
            Apr 15, 2022
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            In the night around 9.30 PM, I took the DTC green bus (347 Kashmiri Gate) from Okhla Bird Sanctuary bus station. The conductor asked me to pay 32 INR when I contradicted that it takes only 29 INR, he said this is the last bus departing from here. If you want to travel buy the tickets paying 32 INR. I had no other option left I was too tired so I paid that much I gave him 200 INR and in returned he gave me only 160 INR when I asked for 8 INR he told me I don't have change. I mean what the ### it is. Then I thought to complaint so none of the other passengers get harrassed. I also noted the bus no DL1PC3092. Please take strict action against the conductor. He always proves the passenger the cost of the ticket before giving him the price.
            +1 photos
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              B
              Bindu Tewari
              from New Delhi, Delhi
              Apr 15, 2022
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              Address: Kalkaji

              In the morning today time 610 am Red 442 bus near Nehru place jumped 2 redlights at atrocious speeds and after that i saw all DTC buses do not stop on red lights and ride past in wrong lanes endangering everyones life

              Sir can i request you to please tell your drivders to be more cautios towards the life and safety of others on road. Many Hit and run we all know are done by DTC buses.

              Can you take up patience and discipline classses for them.
              It's a nightmare to be on Delhi roads with DTC buses.
              Each life is precious, we cannot injure/kill people.

              Its a training issue.
              Please take it up on an urgent basis.
              You can cctv coverage on Delhi govt cameras and even your challan cameras, you feel find many rash drivers breaking rules .

              Sir please save lives
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                M
                Mercifulgauntl
                Apr 15, 2022
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                I have applied for renewal of my ebus paas with I'd[protected] on 14th April 5AM.
                Payment was successful. I got the confirmation message too But,
                It's been more than a day and I haven't received my ebus paas yet
                I tried calling to customer care number(s) 10s of times but they never picked up once I emailed them too but haven't received any response
                Please help me getting my ebus pass ASAP as I'm a student i have exams coming up
                I need it urgently.
                +3 photos
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                  S
                  suoanmol45
                  Apr 13, 2022
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                  Bus No. DL21PC7930 (BPG) & DL1PC[protected] going through Lado Sarai they were not NOT stopping bus at bus stop to enter public in the bus.

                  Also frequency of bus and time not good at the lado Sarai crossing bus Stand
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                    T
                    Tejaswini soni
                    Apr 13, 2022
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                    Bus no. DL1PD 5095
                    On 13.04.2022 at 7:45 am, the bus driver of the above mentioned bus did bot stop the bus for passengers at J.J. Colony Wazirpur bus stand even after showing a hand gesture to the bus driver indicating him to stop.
                    Highly disappointing. We have to reach office on time and such behavior of DTC declines any faith that we carry in public transport.
                    Also, these buses run on large interval of gaps making it completely impossible for us to reach our destination on time.
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                      S
                      SubhanKidwai
                      Apr 12, 2022
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                      I was standing and I wave the driver to stop the bus no. 274 towards Babarpur Extension but he didn't stopped on 9:20 AM, 12 April 2022.
                      Although the AC bus was nearly half empty.
                      Want to know what kind of service is this.
                      Already there's only 1 bus for my route and that too with half hour gap between each bus.
                      Now I am running late waiting for next bus.
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                        J
                        j4rv1s
                        from Delhi, Delhi
                        Apr 11, 2022
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                        Drive of bus DL1PC6946 was driving very irresponsibly and hit my stationery two wheeler and talked back in abusive language.
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                          A
                          ansh4u101
                          from Delhi, Delhi
                          Apr 11, 2022
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                          I was traveling through the local e-rickshaw. One aggressive Bus driver of DTC knowingly hit the rickshaw. My hand got some scratch and internal injury..
                          The passengers also complaint about the behavior of bus driver.
                          +7 photos
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                            A
                            ansh4u101
                            from Delhi, Delhi
                            Apr 11, 2022
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                            I was traveling through the local e-rickshaw. One aggressive Bus driver of DTC knowingly hit the rickshaw. My hand got some scratch and internal injury.
                            The passengers also complaint about the behavior of bus driver.
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                              T
                              tushar0507
                              Apr 9, 2022
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                              Address: north delhi 110084

                              The DTC site- http://dtcpass.delhi.gov.in/ is showing some HTTP server error when applying for E-bus pass. The screenshot of error is uploaded in this mail. I called the helpine number[protected] and they were saying they don't know when will this issue get fixed. Another mobile no. [protected] to contact DTC is switched off. Kindly, fix this site issue as i can't able to make my e-pass.
                              I have attached the screenshot of the concerned issue as proof.
                              +1 photos
                              Payment was done by me via google pay for e bus pass. But it us showing You didn't make any payment. For the proof of my payment I am uploading some pictures. My application no.is[protected]

                              Delhi Transport Corporation [DTC] Online E-pass apply.( site not working ) - Comment #4022475 - Image #0
                              Delhi Transport Corporation [DTC] Online E-pass apply.( site not working ) - Comment #4022475 - Image #1
                              Delhi Transport Corporation [DTC] Online E-pass apply.( site not working ) - Comment #4022475 - Image #2
                              Delhi Transport Corporation [DTC] Online E-pass apply.( site not working ) - Comment #4022475 - Image #3
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                                M
                                Mridul nanda
                                Apr 8, 2022
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                                Address: Sainik colony sector 49

                                I am a resident of sector 49 a block Faridabad and residents of a block have been facing a trouble of street dogs they disturb everyone's sleep and cause litter on the ramps
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                                  J
                                  Jugnu Tharwani
                                  Apr 8, 2022
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                                  Address: 174, Pocket 1, Sector 23, Rohini, Delhi 85

                                  Dear Sir,
                                  At ROHINI sector 23 bus stop in morning hours bus ( 990) are not coming in time. I fact many time we observe NO bus which cause difficulty. Time 6.50 am to 7.10 am

                                  Regards
                                  Apr 08, 2022
                                  Updated by Jugnu Tharwani
                                  No update received
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                                    A
                                    Aarti 20/1390
                                    Apr 7, 2022
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                                    Today, a old man climbed the bus, and took his ticket, and peacefully standing. The bus conductor told him to move forward but he denied saying that he is not even standing in front of the door. So the conductor misbehaved with him, when the old man asked for the vacant seat near him, firstly he denied and then ask the old man to sit and hold his bag, as according to him that seat is reserved for his bag. Please consider the misbehavior of conductor and let the conductor of the bus know that the vacant seat is not their property. It can be provided to old man and women.

                                    Bus number: DL1PB9932
                                    Bus moving towards Tikri Border
                                    Date: 07/04/2022
                                    Time: 04:24PM
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                                      A
                                      A@456
                                      Apr 7, 2022
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                                      2 days ago I had applied for Dtc bus e pass.
                                      Payment has been made, amount has been debited from my account.
                                      I have received a mail from dtc bus e pass with pass Id but as mentioned in mail a link will be provided to view the e pass that has not received yet.
                                      I had tried to call but there is no any response.
                                      Below attachment enclosed.
                                      +4 photos
                                      Apr 07, 2022
                                      Updated by A@456
                                      Yes

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                                        Ritesh_kr1
                                        Apr 7, 2022
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                                        Address: Delhi

                                        This morning at 8:08 am the bus bearing number DL1P-C7035 tried to overtake our car from left and hit the front left part of our car with its tail. Out indicator was on and had to take a left turn. We demanded a compensation. The driver and especially the lady staff argued like a ###. A couple of more bus drivers stopped to make pressure. If the law exists, I demand a compensation. Not being able to attach the photos due to large size. Can share through other mode when desired. Looking for a response. Rgds,
                                        Ritesh
                                        [protected]
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