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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 54

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A
Aditya Mantu
Jul 20, 2021
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Sir,
Maine aaj 20/7/2020 ko online general all route achi pass ke liye apply kiya, payment ho jane ke bad, sorry likh kar aa gaya aur amount bhi account se debit ho gaya. Amount 1000 . Sir ab main kya karun?
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    D
    Dharam Pal Tanwar
    Jul 19, 2021
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    Address: Dwarka Delhi

    Ref. My complaint No. 945/21. On 17 July at 8 a.m. I boarded the cluster bus No.DL1PD 0859 from Rajpuri bus stand for going to sector 1 Dwarka. The said bus was running on Route No 832 to Janakpuri D block. The driver did not follow the scheduled route and did not sto the bus rather misbehaved with me. Pl. Take necessary action against the driver, conductor and marshal. Live video is attached herewith.
    #DTC #DelhiTransport

    Video link

    https://m.facebook.com/story.php?story_fbid=[protected]&id=[protected]
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      J
      Jugvinder Thakur
      Jul 19, 2021
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      Sir
      I had applied online all route AC DTC bus e Pass for six months in senior citizen category on 8/7/2021which was effect from 12/7/2021 and paid a sum of Rs 900/- online transaction successful. Till date I did not received my DTC Buss Pass. I had already so many mails to griveance department Scindia House etc but till date not resolve my problem. I am a senior citizen and not in a possition to pay Rs.40/- to 50/-per day from my hard earing money. Please help me and do the needful
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        K
        Kajal kumarik
        Jul 18, 2021
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        Address: Saraswati vihar Pitampura

        Due to Corona, only one person is sitting on 2 seats, many bus drivers are taking
        advantage of it, I sit in this bus everyday from Saraswati Vihar Pitampura.If there
        is a seat of 5 in that bus, then the driver makes only 2 seats and 3 seats are
        reserved for the personal people who meet in Rithala and make them sit.For
        those people who stop the bus without a bus stop.

        DL1PD5571 bus number Bawana rout .Immediate action should be taken on the
        driver of this bus or the driver should be changed so that people can get the bus timely
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          R
          Rohini2021b
          Jul 16, 2021
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          Sir
          I am a retired joint director from defence. I was standing at mayapuri crossing bus stop to catch a bus to AIIMS for my medical treatment
          Onemail AC bus route number 567 upto LajpatNagar came with marshal sitting in one seat behind driver
          when I asked the driver that in DTC marshal doesn't have a seat then immediately he called a person from other seat and made him to seat in place of marshal
          Immediately after this the Driver showed his hands and threatened me to beat/hurt me. Additionally he said that when I reach my destination he will beat me
          The bus number is DL1PC 9206
          please save me in my old age from the driver
          Sir the time was morning around 1030 on 16 jul 2021
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            S
            sanjaykumar1974@ shubham
            Jul 15, 2021
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            Address: कश्मीरी गेट अपोजिट पुलिस स्टेशन

            श्रीमान से विन्रम निवेदन है कि बस संख्या DL1PC 8366 मोरी गेट से चौहान पट्टी आते हुए दिनांक 15/07/2021 समय संध्या लगभग 6:40 में मार्शल द्वारा एक आम आदमी को कालर पकड़कर कर बस के सीट से धक्का देकर बाहर उतार दिया गया एवम् उसका लंच बॉक्स एवं उसका बैग सड़क पर फेंक दिया गया।
            उस आम आदमी कि गलती यही थी कि वह मार्शल सीट पर बैठ गया । उलेखननिय है कि राज्य ब्यूरो नई दिल्ली 16जून 2021 दैनिक जागरण अखबार में छपी दिशनिर्देश के अनुसार मार्शल डी टी सी बस मै मार्शल को सीट पर बैठने की अनुमति नहीं दी गई थी।
            +1 photos
            Jul 15, 2021
            Updated by sanjaykumar1974@ shubham
            Yes
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              A
              Asu11227
              Jul 15, 2021
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              Address: HOUSE NO-475, street 29 harsh vihar delhi 93,9910060797

              I am travelling by AC bus on route 261(Sarai kale khan Istam Nand Nagri) on 15.07.2021 . Bus Number DL 1PC 8975 . All passangers feeling very safocation and its very hot in bus... Temperature in bus is near about 35°C. And AC not working, Bus conductor says"Itna hi thanda karega... Jao lad lo driver se". @DTC why you depute these type of Nonsense peoples. If any passenger get unwell then you are responsible.
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                G
                Gagan jha
                Jul 13, 2021
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                Address: Dtdc saiyad chowk

                Dear sir bus no is Dl 1pc 7250

                This bus stff not behaviour is not properly
                Talking is rubies and not well
                Thanks & regards
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                  L
                  lazy_crazy_me
                  Jul 11, 2021
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                  The DTC bus DL1P D2935 was driving dangerously. The bus one headlight was also not working and was over speeding risking so many lives. He also almost hit my car and was honking continuously. I overtook him, once he slowed down at a bus stop and questioned him. The driver of the bus was also found drunk and was not even wearing mask while on Govt duty. It was 8.20pm on 11th July, Sunday near Mayapuri-Kirt Nagar redlight.
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                    R
                    ravi_dutt007
                    Jul 9, 2021
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                    Address: new delhi

                    New delhi railway stand se 604 delhi bus chalti h. Tez dhup me sawariya khadi rhti hai. Bus driver door open nhi karte, jis se tez dhup me ladies/gents chakar kha kar jamin par gir padte hai. Jab hum driver ko bolte hai door open kar do hum aram se bus me to bath jayege. Driver/conductor/dcs hum se misbehave karte hai.

                    Please hum aam admi ki or dtc dhyan de.

                    Thank you

                    indian citizen
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                      R
                      Rakesh0011
                      Jul 9, 2021
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                      Hi Sir,

                      I am Priyanka and working in MCD dispensary as ANM. Today I was looking for bus from Najafgarh to Azadpur (Route 978) at Najafgarh bus terminal.

                      Driver of bus number 7807 did not come inside the terminal (Date :9-July-2021 and time was around 8:25 AM) He was calling pasangers from outside the terminal to take the bus.

                      But when we go out side he didn't open the gate to enter. We told him many times open the door open the door but he was not ready to stop the bus.

                      He was driving the bus continuously and we were running for 5 minutes to take the bus.

                      Then we came back inside the terminal and inform about his misbehavior.

                      We hope action will be taken against him.

                      Thanks,

                      Priyanka
                      Mobile: [protected]
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                        K
                        Kamal7378
                        Jul 8, 2021
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                        Complaint against bus conductor and bus driver for allowing passenger onboard without mask most of them friends of bus driver. Bus no DL 1PD 4442 PLYING ON ROUTE 102 FROM ROHINI SECTOR 22 DEPOT. Strict action and action taken by authorities to be conveyed through proper correspondence and allocate a valid complaint no for further reference.
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                          S
                          Sarthak n Samridhi Show
                          Jul 8, 2021
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                          Kindly restart / increase the route no 542 bus from Seemapuri Depot in morning hours 6 am -7:30 am because most of the patient and hospital staff waiting for the direct bus to Àiims and Safdarjung hospital. Patients suffered for bus .
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                            A
                            Annabelle Shivi
                            Jul 6, 2021
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                            Address: Delhi Kalindi Kunj terminal

                            Bus no.DLI-PD5670 bus (274 )jo 7 bje Kalindi Kunj 9number thoker se chati hai or babarpur bus rukti hai aaj 6/07/21 Shaam ko driver ne bas me seat khaali hone ke baavajood bhi bus ko nhin roki or fir maine auto se uss bus ko follow kiya aasharam bus stand tak tab bhi bus driver ne vahaan bhi bus ko nhin roka shaame on you aise driver ko bus apna target poora karna dikhta hai bus ka... Rokte nhin hai chaahe ladki akeli stand pe kyu na khadi ho roki nhin driver ne bas okhla pe bhi nhin roki or aashram pe bhi nhin roki seat khaali thi fir bhi ...
                            Koi sardaar tha pagdi me driver jo tha
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                              Y
                              Yaskam
                              Jul 5, 2021
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                              Address: 19/15 govinpuri

                              Route no 311 date 05july2021 timing 5:50 pm bus driver ko otane jaldi hotoe hai ki passanger jinhai nahi cadhana unke utarne se pehla he bus cha dete hai ajj mare wife govindpuri 13no. Gali stand par bus driver ki galti ki wajah sa gir gayie uske hips maine major problem ayie hai uska bhugtan bhoasdi ka kejari wal bharega aur jo use dikkat huie uska bhugatan kon bhena ka lavda dega
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                                R
                                Remis Ekka
                                Jul 3, 2021
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                                Cluster bus conductor misbehaviour

                                Address: R. EKKA, Section Officer, IHQ-MoD(Navy)/DOI, 5TH FLOOR, CHANAKYA BHAWAN, CHANAKYAPURI, NEW DELHI-110021
                                Website: [email protected]

                                क्लस्टर बस रजिस्ट्रेशन न. DL 1P D 5426, रूट न. 825, शाम 1/7/21 तारीख को तुड़ा मंडी नजफगढ़ से डीटीसी टर्मिनल तक आने के लिए दस रूपये ये बोलकर लिया की तुड़ा मंडी नजफगढ़ से नजफगढ़ टर्मिनल का किराया...
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                                M
                                MUKTADA
                                Jul 2, 2021
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                                Address: Okhla extention (Abul fazal enclave)

                                Dear sir/Madam,
                                I am a passenger and very harash to suffering with bus staff behaviour which is completely unacceptable . they are openly behaving rudely and using abusive language to passenger.

                                Due to covid-19 first before entering the bus in a depot passenger stand in a queue with social distancing but they enter another passenger in a bus without a queue especially women say they are our relatives and open back door to enter the passenger in bus who are not in a queue.

                                Conductor he takes money (5, 10 rs) for tickets and don't give ticket say don't worry no body will check just sit quiet.

                                I work and my monthly sellery is 10k due to bus staf[censored]sually i get late and my sellery is cut i am really getting mentally harash by a conductor, driver and a Marshall of a bus no. (507).

                                I humbly request you to come and see at abul fazal enclave bus depot in morning time how do Bus staff behaves to passenger.
                                I am attaching Bus no. Please find the attached.

                                .
                                Thanking you
                                Your sincerely
                                Muktada
                                +2 photos
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                                  R
                                  Raju25081988
                                  Jul 1, 2021
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                                  Bus driver will talking way are not good with a girl. After bus timing she is sheet in tha bus but driver talking very rudely.
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                                    N
                                    Nishaantk77
                                    Jun 30, 2021
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                                    Address: DTC bus depot JLN stadium

                                    I am travelling in a bus no. 727 from aiims to dwarka mod ..
                                    Bus no. DLIPC 8794
                                    Date : 30 june 2021
                                    Time : Around 4 o'clock

                                    Due to covid only 50 percent seat is available ..it means only 17 persons should travel in a bus at a time ..

                                    When i enter this bus all seats are full i also get the seat but one girl standing and the conductor book one seat for his known to .
                                    When i asked the conductor to why he booked that seat he says that one passenger is waiting in the stand .
                                    Infact usne 2 logo ko jo uske janne wale the unko bus mei baithaya ..

                                    I am working in aiims hospital .
                                    I wait for the buses for long hours if some buses are come they already full
                                    Some buses didnt stop .
                                    And like this bus they already booked the seats .
                                    You can also check the cameras if its working ..

                                    This is not done .
                                    We also work in this covid situations but this type of drivers and conductors realy not doing his duty properly .

                                    Please take some action against this type of conductor. driver and marshal.

                                    Thanku ..
                                    Jan 08, 2022
                                    Updated by Nishaantk77
                                    I complain on 30 June 2021 and today is 8 JAN 2022, this is almost 6 months and no reply i get from this .
                                    i am sorry but you should look for the complaints . Every day their is lots of people trouble with this type of things .. If someone is not doing their duty properly you have the duty to look forward into this .
                                    This is the DTC duty, they are not doing it for free they have get the salary for this .
                                    so we wish they all these people work seriously and i also wish you can reply and see these types of messages..

                                    Thanks Again..
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                                      K
                                      Kiara Aggarwal
                                      Jun 29, 2021
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                                      Address: Dwarka

                                      Bus no 801 STL
                                      DL 1PD
                                      4184

                                      Bus driver misbehaved using filthy language with me and was rude as I got into the ride through the front gate …

                                      Also wish to understand the rule of front gate exit & back gate entry if applicable.

                                      I may be contact further as per below .

                                      Payal Aggarwal
                                      [protected]
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