Delhi Transport Corporation [DTC] Complaints & Reviews

I am writing to inform you of the completely inappropriate behavior of one of your bus drivers. I was not able to obtain his name, but i believe he will be easily identifiable from the following information.

On the evening of sunday, april 28th, i was riding on the bus number 5150.

I do not know this bus driver's name. But your bus service so cheap and we comple your bus service on high level.

I have two small children and travel alone
Bus driver misbehaviour disturb me
He want more money for my child books
Bag we scare and pay extra money he told to me cancel my ticket... At knight

Sincerely,

I am a resident of 14b, new ajit enclave, randhawa road, kharar, punjab. I would like to request you to check the nuisance caused by a street dog in my locality. He is having a backache from last one mnth almost nd cant move on his own nd barks all the time. Its very difficult for us to sleep. Doctor were also called for giving him pain killers but he is still in pain. Kindly resolve the problem as soon as possible. As it is already been a month we are facing this problem.

In the morning around 7:30 am, bus route no 774 which was going towards badarpur stopped by the driver after he saw another bus of same route is behind him. Bus was running smoothly. But he asked the passengers to take another bus and he stopped the bus at palam colony. We asked for complaint book for his complaint, he refused to give. We want authorities should take corrective action against such drivers for such botheration in morning.
Bus details:
Route no. 774 from dwarka to badarpur
Vehicle no. Dl-1pd 2282
Reached at palam colony sand around 7:30 am

The contractor of dtc bus stands of north west delhi has not made guru yogiraj puram (G. Y. Puram) as a bus stand. Even this is a permanent bus stand in the list of dtc bus stands. Kindly checkout.
It located at ranikhera, delhi-110081.
Kindly take a serious step against this and establish a proper bus stand at g. Y. Puram as soon as possible.
Thanks,
Harideep singh
[protected]
Harideep.[protected]@gmail.com

Orange cluster bus
Route no 165, sahabad dairy
Time - 1.45 pm
Date - 3rd may 2019
Driver - drunken and drive very rashly.
Allegation - hit my car, damage my car from front and side.
Bus no - dl1pc6903

My car details
White eon era.
Dl8caa8576
My name - jatin das
Mob - [protected]

I want a strict action against the driver. So that in future he will not drunk and drive. His license should also cancelled.

Thanks
Jatin

Bus number dl1pc 9142 oms (Red bus) through this bus a person name miss aashika got badly injured in her backboon her spinal cord has broken at 12:50pm[protected]Tuesday) and that bus driver running bus badly even i can not explain and she had been admitted gtb hospital (Dilshad garden) and she could not able to stand now at all she can't move her body and i don't understand that how a bus driver could be so irresponsible kindly pay attention as soon as possible. Otherwise i gonna complaint to police station and dtc centre (Cp) also it's a serious case take a action asap.

Dtc 717 bus bypassing bus stops in sector 22 dwarka.2 red line buses in line bypassed left me stranded waiting at bus stop 27th april 6:35 am. This is not the 1st time it has happened. Dtc buses regularly bypass bus stops sometimes they don't even stop if they pass through the bus stop. Kindly take it into consideration for i am a quarterly pass holder and believe in using public transportation than private transportation which is appropriate for a traffic choked delhi roads.

Today on 24/4/19 at approx 10:40 am i took a/c bus gurgaon to anand vihar. I took it from gurgaon and he asked kahan jana h i said mahipalpur. He said "uttar ja m uppr se jaunga" maine bola bhi the how will i go he replied toh kya mere hi sar par baith kr jayegi. I requested him to speak properly. He replied m toh aise hi bolunga chal uttar meri bus se. I denied then he use very abusive language.
Bus no. Dl1pc 9286
Route gurgaon to anand vihar
Date 24 april 2019
Time about 10:40 am

Dear sir/madam,

Rl-77 route ac bus time morning 8.55 ke driver ne bus stand se phle roki dashrath puri metro station per but vha per bus stand nhi h aur mujhe dashrath puri ke bus stand per utarna tha and jab maine use bola toh usne reluctantly bola ki piche nahi utar sakta tha maine bola stand to yahi hai main to yahi uturunga but usne apne man ki hi chalayi and even piche wale stands pe bhi voh esa hi karte aa raha tha. Main is route pe daily travel karta hun office jane ke liye and sare bus walon ka yahi haal hai. Main yeh chahta hun ki aap ese rule ko follow na karne wale driver ko alert kare and take some strict action towards them. That will be good for the public and transport flow will be good as ever. Ab inki manmani nahi chalni chahiye. Because action nhi liya gya to dheere log us route pe travel karna kam kar denge even har vo route jis pe esa hota rhega aur apna vehicle kharidenge jisse jada petrolium ka use hoga and natural resources ka nuksaan hoga and pollution badega and global warming aur jada bdegi only because of little bad things done by these no-rule followers/drivers of dtc bus. Main jaldi baji me bus ka number note karna bhul gaya but jitna mujhe pata tha vo maine already mention kar dia hai, ab aap per hi bharosa hai.

Thanks & regards,
Chetan malik
Resident of palam

The street dogs here are barking away the whole night causing it a disturbance for everyone in the colony with their continuous loud barking.. There are 4 dogs here.. They climb up the gates, come to the house and pee infront of the main door.. Kindly send a dog squad van to pick them up from here at the earliest.. Area is salarjung colony, tolichowki.
Thank you.

Respected DTC Officer
Please manage your bus service during the 4:00pm to 5:00pm corrrectly there is no bus service after 4:30pm due to which many people faced problems...
Many time We get late on our destination...
Due to your route managing method...
Please provide some 891 buses from jahangir puri e-block between 4:30 to 5:00 pm ... So that we and you both will get reach on our destination at correct time
Thank you

I was going from dhaula kuan to noida and near avantika vihar towards safdarjung hospital bus number DL 1PC 9219 tried taking over with no indicator and then took the wrong side again and i tried saving 2 times and then i stopped the bus and asked him to drive proper ge abused and when after a long conversation passengers requested me to move the car aside so i tried doing it but the bus driver hold my hand nd snatched my car keys and tried to slap me...finally called the PCR to tc of it

The bus drivers and the conductors are not passenger friendly.
The buses do not stop at the respective bus stops unless or untill the person waiting wave their hands requesting to stop.
Conductors do not tell which stop has been reached which makes it difficult for those who are new to the city to get down at and
Also the drivers do not stop unless they are requested to stop at the bus stops which they are otherwise supposed to stop.
After 10 pm the conductors refuse to give tickets for the money that they accept. One has to insist multiple times to get the tickets after 10pm.

Dtc - DL1.c...7251(green bus) I already lodged a complaint with Delhi police (100) and stated them actual bus number. So my complaint is regarding the stoppage, since I boarded the bus from pitampura which was destined for uttam Nagar terminal but the bus driver and conductor started vacating the bus on the road in front of AAKASH institute and when few passenger inquired they started saying my duty ends here and when I asked them that it is dangerous to vacate a bus on road then they yelled at me and took you turn meanwhile few passenger able to jump out from the moving bus but before I do the same they closed the door and turn the bus towards janakpuri and started shouting and saying no one can do anything and we will see what you will do. So I got panicked and called 100 number and then they opened the door and as soon as I got down they flew towards vikashpuri crossing but by that time I gave the bus number to the person who attended my complaint. In this complaint also I am sure about last four digits of the bus. Also to add that this habbit is becoming routine to ask passengers to vacate the bus before the stands on the road which must be stopped for the safety of the passengers as well as other commuters.

I am traveling from kailash colony bus stop to mayapuri with bus number - dl-1pc-1395
When i board in the bus i sheen that adjoining sheet of conductor is vecent and i told to conductor for sheet but he said no you can’t sit here, i asked why then he replied it’s my choice, in my whole journey the sheet was vacant but he is not allowed to me to sit on that sheet, when i told him that i will make a complaint against him and after that i was trying to make a video of this incident, he snatch my mobile but when some other passengers supporting me then he returned my mobile, after the journey when i called on dtc complaint number the excutive told me that this bus is not operated by dtc, i told i have a photograph of this bus but excutive is continuously refusing. I am attaching the photograph of bus number, conductor photograph and my a scanned copy of my ticket. Dear dtc please do something against that type of conductor
Thank you

Number of stray dogs are increasing in our area and has made it difficult for people to move freely in the streets. They lick the hands or legs while on the move and scare them and bark and follow. Or frequently they have their gang fights or shouting during night as well as day. They are increasing by the day.

I trust through this forum our voice shall be able to reach to the respected government offices of gurgaon who can help us.

Please relocate these dogs elsewhere.

With Best Regards,

Bus no. Dl 1 pc 9263 from gurgaon to anand vihar (Date 8 april 2019 time approx 3:45 pm from gurgaon), driver and coductor of this bus behaves like sadak chap gunda they are looting money of passanger. There is no valid ticket had been given by conductor to passangers he give a blank slip and write anand vihar only on that blank slip. I thik you delhi transpory authority should take action on such types of conductors. When i complaint this at anand vihar then they replied "they have also kids"... Aise rukega corruption

Respected sir,
I’m sunny chowdhary located in o-13b jangpura extension new delhi 110014, i would like to make a complain regarding a dog that is my neighbourhood she delivered puppy and from now on she’s been very aggressive and attacking a lot of people in my society, so i would request you to take necessary action as soon as possible.

Thank you

This is to state that the bus services of route no 423, 405 should be increase and requested further that both the buses should end at mori gate terminal (Near police station) and instead of taking turn from the flyover of isbt. It takes more than 2 hours to reach at iti mori gate. You are requested to take action as soon as possible so that inconvenience causing should be minimised.

Staff and students of iti mori gate
Gokhle road delhi-6

On 4th april 2019 somewhere around at 1:10-1:15, the bus 402 old delhi railway station (Ac) didn't stop at the bus stop thokar no 6 (Shaheen bagh) even if i requested standing at the road side. I want to know why would government hire such drivers if they don't make a stop at bus stops. What's the point of them running around the ac buses empty since they don't want the commuters to get in the bus.
And the bus was almost empty with hardly few few commuters on it