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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 70

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S
Shovick Ghosh
Apr 3, 2019
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Address: C-51,52;Ground floor; Gandhi Vihar, New Delhi, Delhi, 110009

I was on the route of 165 from Gopal our crossing to shabad daulatpur the stop was near the college and the bus driver neither stopped nor slowed down to a limit from which the passengers can deboard the bus safely.
The details of the bus is
Rc number: DCIPC0087/165UP
TIME of ticket:10:27am of date 03/04/2019
I hope that you will take strict action against the bus driver.
Today I fell down only just due to the carelessness of the driver.
Somebody may have died today.
So please take a severe action against the driver.
+1 photos
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    D
    D S Rawat45
    from Delhi, Delhi
    Mar 30, 2019
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    Address: Delhi, New Delhi, Delhi

    I am a sector officer/spl exe magistrate discharging my election duties at balbir nagar. On 29th march, 2019 at 3.10 pm, i boarded the dtc bus no.623 (Bus no. Dl1pc 0699) from shahadra depot. The bus driver was very rude and was not stopping at the bus stand despite the indication given by the passengers waiting for the bus at bus stand. He also did not stop the bus at laxmi nagar while a lady passenger was to deboard. When the lady passenger requested him to stop the bus, the driver told her that she should have told him prior to bus stand now the bus will stop on next stand.
    It is a known fact that dtc is already facing financial crises and such types of drivers demean the reputation of public transport.
    Therefore i request the concerned authorities to take action after the erring driver.

    D s rawat
    [protected]@gmail.com
    #[protected]
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      Mukesh_agg53
      Mar 29, 2019
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      Address: C 7 JANHIT appartment sector 9 rohini Delhi 110085, New Delhi, Delhi, 110085

      C 7 janhit appartment sector 9 rohini delhi
      E-mail id
      Grievance details dear sir aapse hath jodkar request hai ki jaldi se jaldi request ko close kare 1sir ab ek circular diya gaya hai pakke or contractual driver or conductor ke leye hai kuch depots nld gtk mpd nrld svd bbm nod rhn1 rhn3 rhn4 evnd depots main to aatank machha rakha hai ki apne janne wall ki duty lagae jate hai hum poor divyang handicap conductors ko spare kyu kiya gaya hai or hum se heavy duty karwae over time ki duty bhe karwae jate hai kae depots main ladies ko location main spare dikh kar duty book kar de jate hai 2014 se dtc chairman or transport minister ji ke dawara subha jaldi ki duty book rahege or hum poor divyang handicap conductors ko spare nahe rakha nehe jaega ek letter order dawara kiya gaya tha 4 hamare saath ye bhed bhav kyu rakha jata hai 5 kya dtc ko apna 3% divyang handicap cota purra karna the 6 hum divyang handicap conductors ke leye jaldi circular banaya jae 7- ek ek or copy divyang handicap conductors ko di jae 8 kipya kar jaldi ki duty karne wale ko subha jaldi ki or dopehar ki duty karne wale ko dopahar ki duty book rakhe jae 9 sabhi depot's me ladies ki duty book kyu rakhe jaate hai hum divyang viklang conductor ki kyu nahe 10 kirpyaor handicap conductors ki subha ya dopehar ki jaldi ki duty book ki jae kirpya karke 1year ka location en depots see manga jae or aapko sach patta chale hum divyang viklango ke sath kya ho raha hai kirpya kar hamara durupyogd na karte hua sehyog de dhanyawad samasth divyang handicap
      +1 photos
      Apr 1, 2019
      Complaint marked as Resolved 
      No work on my complaint
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        Y
        Yusra Ahmed
        Mar 27, 2019
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        Address: New Delhi, Delhi, 110031

        I was waiting for bus no 273 at jama masjid bus stand from 10.30 am on 27th mar 2019 the bus came at 11.15, but the driver didn't stop the bus at bus stand and took it straight away to the red-light. Luckily the light turned red and i had to run to catch the bus. Upon being asked why the driver didn't stop at bus stand the reply by the conductor was who stops for 1 passenger. It was route no 273 bus no dl1pc 8264
        Kindly look into the matter.
        Regards,
        Yusra
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          U
          Upayan Chatterjee
          Mar 26, 2019
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          Address: 35/7A, Abhoy Vidya lankar road, Kolkata, West Bengal, 700060

          I am a resident of behala, on abhoy vidya lankar road{pin code-700060}.in our locality we have a bunch of street dogs who do create a hell lot of mess in our streets by making it dirty by snatching wastes and doing all types o[censored]seless stuff which thus as a result create a nuisance and makes our daily living uncomfortable.
          Therefore as a result we are very much worried about the health of our children and our neighbors. Please respond as quickly as possible.

          Chaitali chatterjee
          Sir,
          In our area girdhar Nagar, there are too many wild dogs . 15-20 dogs whenever we go to any vehicle they run before us .
          Ward No. 50
          Plz solve this issue
          Thank you
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            A
            Addy Jain
            Mar 24, 2019
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            Address: Arakashan road pahar ganj, New Delhi, Delhi, 110055

            Aah Mai Delhi paharganj dispensary se jheel ke liye has rha tha to bus wala jo hai stand se age Jakar bus Roka mad jab passengers usme chadne lage to usne pehle hi bus chla di jiss karan 2-3 ladies girte girte bache and jab unhone iss issue ke liye bola to bus ka driver and conductor Abuse language use kerne lage or gali galoch kerne lage..
            So I have request to transport government to do strik action against the both of them.
            Bus route number 39
            Bus number Dl-1p c 7674
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              Laksh4life
              Mar 23, 2019
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              Address: Anuvidyan CHS, Agarwadi, Mankhurd, Mumbai City, Maharashtra, 400088

              I have shifted to this place from march 1st. Twice dogs chased me when i was in scooter. Yesterday it almost bit me but luckily it was not serious.
              Today there was a friend visiting me and they were around her barking.
              There was a person from nataraj stores to deliver water and he couldn't enter as he called me and said there were dogs about to bite him and he was scared to enter the compound of the society.

              I request you to look in to this matter urgently and make us live peacefully by taking away these dogs.

              Thanks for the support.
              Dear sir / madam,

              We are facing problems of street dogs in our colony. They bark & bite too
              Children are also affected by the dogs
              Dogs start running behind vehicles and people

              Please solve our problem as soon as possible
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                D
                Dr. Ritik Singh
                Mar 23, 2019
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                Address: New Delhi, Delhi

                During travel from Uttam Nagar terminal to thimaya park to reach base hospital for treatment of my mother.At thimaya park Bus stand I told bus driver to open the gate because traffic signal is red and the bus is near to the footpath but bus driver refuses to open gate and told me that he will open gate at next bus stand which is criappa vihar. I'm requesting to Delhi transport corporation to take strict action against this type of negative attitude because today I don't have any medical emergency but if someone have medical emergency and at that time Bus driver again shows this type of negative attitude then it will be wrong for the patient.Details about bus:
                1. Bus of DTC
                2. Bus no. 588
                3. Date and time 23rd March, 2018
                nearly at 8:45 AM
                4. Vehicle no. DL1PD0210
                Complaint By
                Ritik Singh
                (Medical student)
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                  I
                  Immanuel Mani
                  from Delhi, Delhi
                  Mar 20, 2019
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                  Address: 127 NEHRU EKTA COLONY, SEC 7 R K PURAM, New Delhi, Delhi, 110022
                  Website: Delhi Transport Corporation [DTC]

                  I am t. Manikandan and i daily make up down from mayapuri dept. To inderlok near majid. Today the above mentioned route no bus having registeration no. As dl 1p c-7900 route no. 108, i am so disappointed the behaviour of driver even he using abuse language and manhandling, he trying to hit me and injured. I was complained to police and they takes to the hospital from inderlok. The mlc no - 1393/19. I just want to know can authority take actions against that such kind of driver. Who have no sence to talk even they ready to fight with public... Pls sir, take the actions against him and pls reply me by mail or call me i[censored] please sir... Email id: [protected]@gmail.com phone no: [protected] name: manikandan
                  +1 photos
                  Sir,

                  Bus No. 521 which timing is 10:40 the driver not drive the bus on time even if people ask to drive bus on time they drive bus more late please take some action because in this corona period not good to gathering of people.

                  complaint against driver route no 108. bus no dl 1 pc 7900 20/03/2019 - Comment #3866668 - Image #0
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                    M
                    Mohd_Aamir007
                    Mar 18, 2019
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                    Resolved

                    Address: Nizamuddin lodhi hotel, 110013

                    Dear dtc deptt..

                    I would like to lodge a complaint against bus driver and conductor as today 18/03/2019 around 10 am. Driver didn't stop the bus at lodhi hotel stand nizamuddin and when i book a auto and found bus near pant nagar stand. I asked driver that why didn't you stop the bus so he misbehave and his words are meri marzi tujhe jo krna h krle... And i would like to highlight one more issue for the bus conductor that i travel to lodhi bus stand to lajpat nagar daily.. And her conductor is one lady and she has habit of not giving ticket of near by traveller and same she has done with me before some day she took money and didn't give ticket usually when i asked on 17th mar then she argued and said ha nhi dete ticket pas walo ko and said tujhe jo krna h krle nhi dugi ticket, tujhe m theek krwaogi pitwakar... And then other passengers also raised the same concern and come ahead in my support that ladka sahi to bol rha h she never gave tickets to near by travellers and took that money in her pocket. Now next day driver didn't stop bus on the lodhi hotel bus stand intentially.
                    I am attaching some photos which i have anyhow could clicked..
                    Request you please look into this matter as they are goons in faces of driver and conductor... They threat people and do whatever they want to do..
                    Passenger name-mohd asif ali
                    Bus number-dl-1 pd 0796
                    Mar 18, 2019
                    Complaint marked as Resolved 
                    I haven't got any information what step company has taken and why it is showing resolved
                    DTC, of Bus no. DL 1 PC[protected]uttam nagar), today(friday 21:20) has broken the trafic rule by crossing red light(at sarai rapoor thala bus stand).

                    I have seen most of the time, Dtc bus breaking rule

                    Plz Do..something against them
                    Anand Raj 001ysa's reply, Mar 22, 2019
                    As same
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                      A
                      alok1812
                      from Gurgaon, Haryana
                      Mar 17, 2019
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                      Address: Delhi Transport Corporation, New Delhi, Delhi, 110007

                      Sir,

                      I was travelling to my office today at 09:45 am and waiting for the bus route no. 108 at the delhi university bus stand. The driver didn't stop the bus at the stand and it was away in the middle of the road. Also, there was another bus which was at the stand. I tried to board the bus and the driver started moving the bus. Also the another bus driver which was at the stand also started moving the bus due to which i was stuck in between both the buses. Then somehow i managed to board my bus. The fault was of my bus driver as he stopped the bus away from stand and anything could have happened to me. I literally escaped from getting hit by another bus which was at the stand.

                      I could have lost my life due to their negligence and rash driving.

                      I request that you please take proper action against the bus driver.

                      Bus no. : dl1p c 5850
                      Route no: 108 (Cluster)
                      Timing: 09:45 am
                      Sunday[protected]

                      Thanks & regards,
                      Alok khanna
                      Daily traveller
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                        K
                        Kousiga Muruganantham
                        from Manthani, Telangana
                        Mar 16, 2019
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                        Address: Bharathiar Street-1, Rajan colony,S.N.Palayam, Coimbatore, Tamil Nadu, 641007

                        I am seetha residing in bharathiyar street-1, rajan colony, s. N. Palayam, coimbatore-641007. There are about 6-7 dogs in our street. They are creating so much of nuisance. If any vehicle enters the street they chase the vehicle so fast and make them fear. The dogs are barking and chasing even the known persons in the street. Even if we are walking its chasing us and starts barking towards us. There is a chance that the dog will bite anyone. Please catch those dogs and relieve us from the nuisances
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                          D
                          Deeksha Kulsrestha
                          from Delhi, Delhi
                          Mar 14, 2019
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                          Address: 110092

                          The following buses conductors are not accepting the fare of travel by metro card saying that machine is not taking metro card.
                          Female bus conductor: DL1PD3014/73UP, EVN[protected]/4
                          Male bus conductors: DL1PD3043/85UP, DL1PD1563/8500

                          When I asked them to put the metro card and try it in front of me, they replied we will not take payment by card.
                          Pay by cash otherwise get down of the bus.

                          This is how conductors will be a part of our DIGITAL INDIA.
                          Its a kind request that please take some stick action against such conductors so that such incidents are not repeated again and again.
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                            M
                            Manasa Kitti
                            from Hyderabad, Telangana
                            Mar 16, 2019
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                            Address: 1-33/3/B kailash Nagar road number 6, Hyderabad, Telangana, 500050

                            Dear Sir/Ma'am,

                            We have been in trouble by the increase in the number of street dogs. They are wild and chasing the people. Please send a dog van to catch them. there are many small children in our area. it is very dangerous with those dogs. they are even disturbind our sleep in nights. I hope you understand the situation.

                            Address:
                            Kailash Nagar Colony
                            Chandanagar
                            Serilingampally Mandal
                            Hyderabad

                            Regards
                            Bindu manasa
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                              H
                              Himanshu731
                              Mar 10, 2019
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                              Address: 37 Anand Nagar, Near Inderlok Metro Station, New Delhi, Delhi, 110035

                              I boarded bus number 778 from kirti nagar police station on 10th march 2019 at around 12:10 p. M.. I asked conductor for a ticket to inderlok while having a 5 rs. Coin in my hand. He gave me a ticket, i kept in my pocket took a seat. When we reach inderlok, ticket checkers boarded on the bus and ask for my ticket. I showed him my ticket and they said this ticket was upto zakhira only. I told them that i asked the conductor for a ticket to inderlok, he didn't gave me the right ticket and if the price was different then hhe must have asked for more money. He straight away declined his mistake and said that i gave him 5 rs.

                              I am just a traveler who travels in dtc bus service once in a year or so. How could i know what's the price of a ticket for going from kiryi nagar to inderlok. Isn't it conductors duty to ask for the right amount and give me a right ticket. You can refer every other transport service like metro, railways or airlines, everywhere they ask for destination first and then ask for the right amount and then issue a ticket, but i find this experience very disturbing due to this.

                              Even the ticket checkers was not ready to listen me. They were even threning me saying give us 200 rs now for whole day journey or we will call police from control room and they will charge me 500 rs or 2000 rs or even get me in jail.

                              I am a software engineer by profession and a 10 rs ticket is nothing for me. Why should i take a 5 rs ticket for a 10 rs ticket journey. What i feel here is that it is a trick played by conductors and ticket checkers together to con innocent people like us. The threatening behavior of these people explains it all. They even asked the driver to move the bus so that i give them money in hurry and drop from it.

                              In the end i had to give them 200 rs and deboard from the bus. They didn't even returned me the ticket afterwards.
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                                MD Ayaz Ahmad
                                from Delhi, Delhi
                                Feb 24, 2019
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                                Address: Noida, Ghaziabad, Uttar Pradesh, 201301

                                My name is ayaz ahmad. Today i m travelling kashmiri gate to ananad vihar. But when we reached at ramparshta checking staff is also check the bus. One of passenger have ticket self and he also taken language ticket but dtc checker staff is ask to passenger pay fine for cloths bags. If you are taken any serious action. Other wise i will submit the complain at saurav bhardwaj transport minister. Please take it this matter very seriously.. Many passengers are suffering this problm.
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                                  Khushboo Nikhat
                                  from Delhi, Delhi
                                  Feb 24, 2019
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                                  Address: 110010

                                  Dtc bus conductor was so rude i have 100rp note and i asked for uttam nagar tickets he denied for the change rupee and said take the change form depo it's on 24_feb_2019 1;50 pm... Just tell them that it's their duty t keep the change.. Government provide their salry from our money.. So they should be have some manners.. It's not aboy100 rupees it's about theri behavior.. I will file police complaint also.. Against them
                                  I just want to inform and lodge compliment against the manner of drivers of DTC.
                                  They or not doing their work manneffully
                                  Recent incident driver doesn't stoped the bus on bus stand
                                  Bus no 261
                                  Vehicle no- DL 1PD 1103
                                  Time 15:35
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                                    Akshitasingh 278
                                    from Noida, Uttar Pradesh
                                    Feb 23, 2019
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                                    Address: F.278A nandgram ghaziabad, 201003

                                    The animals around us have increased to such an extent that it has got untolerable now. They not only pit anywhere and are destroying the cleanliness but also they come in front of vehicles anytime and are leading to accidents. Not only this but also they bark badly at night because of which we can't even sleep. They just give birth to puppy's anywhere. They fight with each other on roads. Overall they have been disturbing the whole human life the day and night. Please find a solution take them away... Society needs help
                                    A responsible citizen of nandgram ghaaziabad..
                                    With the hope for a soon and effective action...
                                    Sir everyday one accident is happening in front of my home and there are 3 dogs which are doing this. Please come fast and take them. Thank you.
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                                      Prince uk
                                      from Delhi, Delhi
                                      Feb 17, 2019
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                                      Sir i am student of delhi university and i daily travel from your dtc buses and it is very convenient for me after you have declared that all students use their ordinary pass in ac buses also and i feel very happy after your decision but i am travelling today from my college bus stand sheikh sarai to ambedkar nagar from your 427 mehrauli terminal bus number dl1 pc 9338 but this time the bus conductor having bad behavior with me and he also using bad language to get out from my bus because i have student pass that does not showing that it has also available in ac buses after that i potentially talk to him that our honourable cm and dtc bus incharge declared that all student pass available in ac buses but he cant hear me and i also give the notice but he can't saw it and tells that the cheif minister is mental and he is dumb cm doesn't care about his decision sir please help it's very insult for me if you don't help i go to the police station and complaint about that matter
                                      Feb 17, 2019
                                      Updated by Prince uk
                                      Help
                                      The driver of orange dtc bus was driving so rashly that he didnt even stop bus at the stop..he just speed up the bus and i was about to fall on road.
                                      Bus no - DL 17 5856
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                                        D
                                        Deeksha Kulsrestha
                                        from Delhi, Delhi
                                        Feb 16, 2019
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                                        Address: 110092

                                        The following buses (Rjz[protected]/12a and dl1pd[protected]n) were not accepting the fare from metro card and were misbehaving with all those people who were giving their charges through the metro card.

                                        Its a humble request that kindly take some strict action against such conductors who are not accepting metro card and are mis behaving with the citizens.

                                        We are a part of digital india. But conductors are failing on their part.
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