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Delhi Transport Corporation [DTC] Complaints & Reviews

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Delhi Transport Corporation [DTC] reviews & complaints page 74

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xtiom
from Delhi, Delhi
Sep 7, 2018
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Address: 110061

Dtc is providing only dtc from bijwasan and no dtc jawaharlal nehru stadiumto bijwasan. we are facing many probems in going there and practising.Else if you cannot increase buses from bijwasan to jawaharlal nehru stadium please make dtc on timing between 2:30 to 3:30.and from jawaharlal nehru stadium to bijwasan
please make dtc available from jawaharlal nehru stadium to bijwasanFROM TIMING BETWEEN7:00PM TO 8:00PM.sir please provide dtc in this timing so that my friends and I can practise well with full focus.
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    d_prajot
    from Kolhapur, Maharashtra
    Sep 7, 2018
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    Address: 411016

    Dogs barking continuously at nighthello concerned authorities, i’m citizen of pune residing at lig colony, niljyoti society pune 16. I would like to complain about stray dogs who continuously bark loudly in a series connecting various dogs in chorus during night and day. This is really disturbing and annoying. I request the concerned authorities to relocate these dogs out of city. Please look into the matter asap because if this continues it may hamper mental health of the public. Positive and quick reply is commendable.
    Thank you.
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      chandanmahto
      from Delhi, Delhi
      Sep 5, 2018
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      Address: 110037
      Website: delhi.gov.in/wps/wcm/connect/doit_dtc/DTC/Home/Complaint+or+Lost+Property+Sectn.

      Today dt. On 05 sep'18 i went to mahipalpur with my younger brother. We took the dtc bus (Cluster bus) from kapashera extension near about 1600 hrs. And conductor charged the 10 rupess for each ticket. And we took same bus (Cluster bus) for return back around 2000hrs from mahipalpur to kapshera extension. I took the 10rupees ticket as earlier charged by conductor. But when we reached at destination ticket checker asked for tickets and we saw the tickets but he said your tickets are not valid and you have to pay 200 rupees penalty for each. But i requested him for we have charged earlier 10 rupees for each ticket in out going. That is why we purchased the same fare tickets. But they didn't try to listen our request and rudely behaved (In haryanvi tone) with us and booked the penalty of 400 rupees for two passengers. Sir/ma'am, i wanted to know how they can charge different fare for out going and incoming for the same origin and same destination.

      1. As a passenger i feel this is a ridiculous experience of my life.

      2. I am also attaching the challan copy for better understanding.

      3. I think dtc want to earn more money from passenger by misleading of service.

      I hope you can understand my pain.

      Please find bus details

      Route number - 717
      Bus number - 6328
      Challan number - 859641 and 859923
      Routing - mahipalpur to kapashera

      Regards,
      +5 photos
      Sep 10, 2018
      Updated by chandanmahto
      I didn't receive any response from DTC(Delhi Transport Corporation) yet.So please advise what next action should I take?

      Thanks,
      Chandan Kumar
      [protected]
      [protected]@gmail.com
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        Kavita9019
        from Gurgaon, Haryana
        Sep 5, 2018
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        Address: New Delhi, Delhi, 110092

        Dear sir/madam,

        I went to madhu vihar from kadkari mod for 73no. Bus. The bus driver stopped bus in between road. There was a cars coming there. When i reached the bus driver started the bus due to sudden start of bus i am strucked in the gate of bus. I have an injury in my hand due to the driver negilegence, please do some action on this matter.

        Thanks/regards
        Sangeeta devi d/o anil das
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          welcome123456
          from Gurgaon, Haryana
          Sep 2, 2018
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          Website: www.delhicorporation.in

          Respected sir/madam,

          I am writing to bring to your attention a serious issue i had while travelling in dtc bus (Route no. Ip7965) on 2nd sep around 9.30am. When i was just taking out and counting the money i had to pay for the ticket (Rs25), from the next bus stop (Less than 350 meters ahead) three delhi transit ticket checkers boarded the bus and immediately asked me for the ticket. As i was about to ask the conductor, i had the money in my hands. But one of them (, he started forcing me to pay ₹200 as fine for travelling without ticket. He seemed to be an illiterate... And many more abuse give me his very bad language uses in the bus please take action this bad behaviour
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            Surinderpal2812
            from Jalandhar, Punjab
            Sep 2, 2018
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            While going to punjab from delhi in a truck a toll plaza come in the way near kapashera zone. There was a lot of rush of vehicles and members of toll asked me to change the lane. On doing so others members asked me that i was in wrong lane and frightened me to pay the penalty of rs1400 instead of rs700. So i have to pay that much amount to them as they could hurt me as well. So proper investigation should be done against them and please inform me about the action.
            +1 photos
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              A
              aric2009
              from Delhi, Delhi
              Aug 31, 2018
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              Address: New Delhi, Delhi, 110011
              Website: Delhi Transport Corporation

              Respected sir,

              with due respectfully I want to bring your kind attention towards DTC bus No. DS-31 Route No. Rohini sector 13 to Krishi Bhawan. According to DS service rules bus will once leave their starring point then bus will not stop on any bus stand and will not get any other passengers. but in the morning bus service they (Driver & Conductor) stop the bus on many stands and get the passengers from different stops and also get down them on different bus stops. specially they stops bus for some peoples who are special for driver and conductor. I am requesting you to please take a hard step and solve this problem please. I will be very thankful to you.
              Sir,

              This is regarding DS-32 -Evening (Nehru Place-Avantika) bus coming regularly delay. when we ask for delay for reason. they replied they do not want to take a second round trip and saying do complain anywhere. we will reach Nehru place after 6.30 pm only. please check and looking for your action for smooth services.

              due to this carelessness and delay, many passengers left the bus. please help.

              Regards
              Passenger
              DS-32 -Evening (Nehru Place-Avantika)
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                Sowmya Prasanna
                from Chengalpattu, Tamil Nadu
                Aug 29, 2018
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                Address: Chennai, Tamil Nadu, 600044

                Sir, i have street dog problems in my street. they come daily into my apartment and they do out of my house and our neighbour's house. we can't tolerate it .we can't clean it daily.it makes our place very ugly.they come in night and they out of our doors. so, i request u to catch all the street dogs in my street as soon as possible. Everyone in my street have the same problem. So, please catch these dogs immediately

                Address
                Padasalai st
                Lakshmipuram
                Chromepet
                Pallavapuram.corporation
                Ch
                Street dogs issue
                Dear sir,

                I'm residing in selvapuram, Indra Nagar 2nd Street.
                There is lot of street dogs in my street there is about 15 dogs here. Unable to walk in roads. 10 to 15 kids in our street. We not able to send kids outside . Kindly take necessary action as soon as possible.
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                  deepali grover
                  from Delhi, Delhi
                  Aug 21, 2018
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                  Address: New Delhi, Delhi, 110002

                  I was waiting for 770a at delhi gate bus stand since 9.40 am, the bus 770a with no. Dl 1p c7808 came and i waived to stop but the driver drove away without stopping the bus and stopped at red light of delhi gate. I ran and reached the red light and requested the driver to open the gate, the driver and the conducter misbehaved with me and opened the gate. Both of them always tries to leave the passengers in hurry and keep changing the route of the bus, sometimes they drive towards the ig stadium and sometimes they drove towards power house from red light of rajghat. The driver stopped for a male before the bus stand and denied myself to stop and started passing indecent comments which resulted me to reach office late. These type of misbehaviour with ladies results in shameful events and should be avoided.
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                    Shivañi Agrawal
                    from Delhi, Delhi
                    Aug 20, 2018
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                    Address: New Delhi, Delhi, 110076

                    Time - 7:40
                    Bus no - 405
                    Dl1pc
                    5429

                    I am shivani agarwal i have to go to vishwavidyalaya daily so, i have to travel daily in 405 as today i send the money to conductor for 2 tickets one for 15 rs and one for 10 rs but the conductor send 2 tickets both for 10 rs after that i go to conductor to talk about this and chnge my ticket he talks in very loud voice and in very much rude behavior. I mentally harrass through his this behavior. Kindly take action against this conductor.
                    Thank you
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                      Rupendev Sharma
                      from Delhi, Delhi
                      Aug 13, 2018
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                      Address: New Delhi, Delhi, 110006

                      Complaint against dtc bus driver. I was going to tis hazari court from chandni chowk. I was in rickshaw and suddenly a red dtc bus came just behind me. He was driving dangerously as well as very rashly/roughly. There was not much space for the dtc bus driver to take over take from my rickshaw. He lost his temper and he started giving unnecessary horns and was very close to me (Approx 1-1.5 feet away). He felt scared of my life. I gave him a sign that please wait for the way to get broad. But he didn't listen and was pressing horn again and again. Then he suddenly over took with almost distance from the rickshaw and simultaneously he started abusing me as well as to rickshaw man. Kindly look into this matter as soon as possible.
                      The bus no. Is dl 1p c8808. Red bus.
                      Aaj main bus no. 522 bus number {DL 1P C 8706}main telephone exchange ke bus stop se chada tha jiski conductor lady thi unhonne mjhe ticket shankar road se mandir marg ka diya or mere puchne pr jawab diya ki telephone exchange ka stop nhi hai jab maine unki complaint (complaint number [protected]) toh unhone ne bhi meri complaint nhi likhi..

                      complaint against dtc bus driver. - Comment #3189069 - Image #0
                      complaint against dtc bus driver. - Comment #3189069 - Image #1
                      Sir I live in najafgarh. from prem nursery bus stand there are no bus coming time to time in night like I am sitting an hour from 7:30 to 8:30 pm and there are no any bus came please provide bus in this route
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                        sanyam0855
                        from Suriapet, Telangana
                        Aug 11, 2018
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                        Address: New Delhi, Delhi, 122001

                        We travelled in a delhi a. C. Bus from gurgaon to anand vihar. He charged the amount for a. C. Bus but the a. C. Wasn't working. When we told him to turn on a. C. Then he told i will not if i he problem you can leave the bus. Everyone else was also complain
                        Another problem in bus it is strictly written no smoking but the driver itself was smoking
                        My name is sanyam
                        Ph no [protected]
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                          nirmita91
                          from Nellore, Andhra Pradesh
                          Aug 10, 2018
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                          Address: 110092
                          Website: delhi.gov.in/wps/wcm/connect/DOIT_DTC/dtc/home

                          This is to lodge a complaint for Bus no. 534A with source of origin Anand Vihar ISBT and destination IGI Airport, New Delhi. Improper functioning of air-conditioning, rather NON-FUNCTIONING of the air conditioning is an everyday problem with the bus 534A. I am being specific to complain about the bus which runs from Anand Vihar ISBT and reaches CHANDER VIHAR bus stop at 9.10 am. I usually board this bus (leaving Chander Vihar at 9.10 am) to reach Masjid Moth and have faced the same problem four days so far.
                          A. On the first day, the bus went completely wrong near Sarai Kale Khan and the driver/conductor made us de-board the bus, without even helping us to stop the next bus for boarding.
                          B. On the second day, AC was not working properly, it was extremely hot inside. The bus suddenly stopped in New Friends Colony.
                          C. Third which is just a week ago, the screw of the wheels got loose and the mechanics started repairing the bus on the Delhi-Meerut Expressway.
                          D. And today, as usual the AC was not functioning leaving it hot inside. As the passengers complained, the conductor instructed the driver to stop the bus on Delhi -Meerut expressway. Somehow with passengers' insistence, it reached Sarai Kale Khan. After reaching, the driver stopped the bus saying that the bus will not proceed anymore. Though the passengers insisted him to drive, he denied to do so. AFTER 20 MINS, WHEN MOST OF THE PASSENGERS DE-BOARDED THE BUS AND THE REST WAS TRYING TO FIGURE OUT WHAT TO DO, THE DRIVER AGREED TO PROCEED FURTHER !!!

                          What kind of Non-sense is this ? Do the office goers have useless time to spend? Moreover, when the passengers asked and argued, the conductor said, "Ye DTC bus, ye aisei chalega". The driver said, "Mai chala raha hu, kuch nehi kar sakta, gadi aisei chalega". What kind of behavior is this ? Another co-passenger shared that he boarded the same bus (534A) yesterday and it went wrong near New Friends Colony!!!

                          I want DTC to take an immediate action regarding this everyday harassment. Shall reach higher authority if this continues.
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                            Priyanka Silaniya (Avie)
                            from Noida, Uttar Pradesh
                            Aug 9, 2018
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                            Address: New Delhi, Delhi

                            Worst services of the buses, donot come at all, i being a public transport traveller suffer alot. The buses having worst service are outer mudrika rarely seen however most needed one, 711, 740 bus driver always take shortcuts and end up missing the stops all the time as a result of which passengers suffer alot this attitude is not acceptable we are suffering alot please consider our sufferings...
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                              V- Tech
                              from Gurgaon, Haryana
                              Aug 8, 2018
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                              Address: New Delhi, Delhi, 110008

                              I asked the driver to just wash the well, ask the conductor the driver said. Then the conductor asked dhaula kuyan only then the conductor said yes. But he did not say that the bus does not stop at the dhaula kuan stand. When i talked to him, he began to talk vomit and straightforward to me. The conductor was speaking speaking to the driver, the speaker was speaking from the conductor. Both were also swan. Let me down on the next stand. I had to face a lot of trouble. I want to complain about these two and i need response. Both drivers and conductor are very bad and more conductor. The driver was also saying that he had a daily job.

                              Gadi number dl1pd2738
                              Date 7 august 2013
                              Time 21:07 pm
                              Bus number 723 up

                              I had to go dhola well from the central terminal, then from there i had to go to gurgaon. I have suffered quite a lot in this round.
                              +1 photos
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                                Shivam Kanojia
                                from Vijayawada, Andhra Pradesh
                                Aug 4, 2018
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                                I am at khanpur stand at nearly 2 o'clock afternoon.. And i am waiting for bus 717a to kapashera border.. Its been 56 min and i haven't seen any ac bus on this route.. There is so much humidity. So much hot there. And any 717a bus is coming... And there is many buses for this route.ac buses.. But bus driver are so lazy.. That after 1oclock then never come. Many ladies and old uncle's are waiting for the buses. But buses are not in mood to come. Please do some work on it. So we can pleasurely get service!
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                                  Shiva Gubbala
                                  from Vaikam, Kerala
                                  Aug 1, 2018
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                                  Address: Visakhapatnam, Andhra Pradesh, 530040

                                  The GVMC Commesioner
                                  Sir,
                                  There are so many mad street dogs in this locality because of them it is very difficult to take step out from our houses.
                                  These dogs bark and chase the people who cross that area, especially “Children’s and Women’s” and two wheeler raiders.
                                  I come late night from my office and I have seen and faced this situation where these dogs barks on us and they come closer to the motor bike rider to bite us. Sometime biker loses their consideration from the road which becomes a cause of serious casualties.
                                  Generally, these dogs you can see lying on the roads and they make their victim the entire people who pass from them. I have fallen on the bike two times as well.

                                  So this is my humble request to you to please pay attention on my letter and send immediately Dog catcher team in this area to catch these dogs.

                                  Thanks & Regards
                                  G Sambasiva Rao
                                  13-823/A
                                  Apsara Colony
                                  Arilova
                                  Visakhapatnam
                                  Andhra Pradesh
                                  [protected]
                                  Dogs are giving lots of problem. In our area the dog bited two members it was very Vigorous and dangerous
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                                    Pratham Kanth Sahay
                                    from Gurgaon, Haryana
                                    Jul 30, 2018
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                                    Dear sir,

                                    Today at 10.45am i take bus (Red ac bus, 348, bus no. Dl1pc9088) from laxmi nagar for lal quila. I asked conductor to provide ticket for lal quila. He give me ten rupees ticket and then he said give me fifteen rupees because for lal quila rate is 15. I said ok no issue modify that ticket. Then he started argument with me. And didnt back my extra money. And also said there is your mistake. This is not his problem. Just tell me this is the way to behave. Please stop hiring illeterate people. Because they dont have any knowledge and even they dont know how to speak with others. I thought this is the reason of hiring people from reservation. And the condition of bus is also worst. Bus is ac but ac is not working. And gate is also open from laxmi nagar to lal quila.. If there would any accident who will be responsible.. Will you take care of this all.

                                    Please refund my 10 rupees and give lesson to your conductor that money is not everything. Your work and behave of conduct is everything. I just want apology from your conductor and my 10 rupees.
                                    Jul 30, 2018
                                    Updated by Pratham Kanth Sahay
                                    and one thing more they also not have any fear of your senior authority, and complaint. they said jo krna h kar lo. it shows DTC service is completely executed by handicapped persons and managed by same category. so no any staaf have any respect and fear of yours.
                                    Your bus is stop on just stat and conductor is not arrange the bus or stop the bus

                                    Conductor and driver is use less

                                    misbehave, illiterate, unawareness (dl1pc9088) - Comment #3176884 - Image #0
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                                      Kamal Kant Pandey
                                      from Ahmedabad, Gujarat
                                      Jul 29, 2018
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                                      Hello sir,
                                      It was an incident of monday 25 july 2018 when i went to anand nagar isbt to drop one of my relative. We went to two or three shop to buy some chips and biscuits. All the shopkeeper over there were selling them above mrp. I had put my point in front of one of the shopkeeper that it's a crime to sell something above mrp but he said that everyone over here sell for the same price. One rs10 chips is being selled by them for rs15. Please do something about such practices which is being followed by shopkeepers.
                                      Thanks
                                      Sorry it's Anand vihar ISBT
                                      From last few days in the morning buses are not moving in their specified lanes They are blocking whole road from Rajapuri to Madhu Vihar bus stand & in Sagar Pur. On top of that overtaking each other. Please look into the matter. They are just not giving the way to small vehicles.
                                      Bus conductor of 543 A from Anand Vihar to Kapasheda on 30.07.18 at 0230 am give a unvalid tickets almost all the passengers i.e. test print without mentioning an amount .Driver name Sanjay
                                      Bus is on the way
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                                        kaustuv sawarn
                                        from Delhi, Delhi
                                        Jul 28, 2018
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                                        Address: New Delhi, Delhi

                                        My self kaustuv
                                        Today i was traveling from hasanpur depot to laxmi nagar and the fare is just 5rs due to which i ask for a ticket of 5rs and he gave me ticket from anand vihar isbt to shakarpur. This is completely wrong. I forget to check my ticket and the ticket collector fine me of 200rs.
                                        And they were not corporating with me and they just keep shouting and wanting to accept my mistake. Plz do something about these kind of attitude and problem this is literally not fare.
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