| Address: 110092 |
| Website: delhi.gov.in/wps/wcm/connect/DOIT_DTC/dtc/home |
This is to lodge a complaint for Bus no. 534A with source of origin Anand Vihar ISBT and destination IGI Airport, New Delhi. Improper functioning of air-conditioning, rather NON-FUNCTIONING of the air conditioning is an everyday problem with the bus 534A. I am being specific to complain about the bus which runs from Anand Vihar ISBT and reaches CHANDER VIHAR bus stop at 9.10 am. I usually board this bus (leaving Chander Vihar at 9.10 am) to reach Masjid Moth and have faced the same problem four days so far.
A. On the first day, the bus went completely wrong near Sarai Kale Khan and the driver/conductor made us de-board the bus, without even helping us to stop the next bus for boarding.
B. On the second day, AC was not working properly, it was extremely hot inside. The bus suddenly stopped in New Friends Colony.
C. Third which is just a week ago, the screw of the wheels got loose and the mechanics started repairing the bus on the Delhi-Meerut Expressway.
D. And today, as usual the AC was not functioning leaving it hot inside. As the passengers complained, the conductor instructed the driver to stop the bus on Delhi -Meerut expressway. Somehow with passengers' insistence, it reached Sarai Kale Khan. After reaching, the driver stopped the bus saying that the bus will not proceed anymore. Though the passengers insisted him to drive, he denied to do so. AFTER 20 MINS, WHEN MOST OF THE PASSENGERS DE-BOARDED THE BUS AND THE REST WAS TRYING TO FIGURE OUT WHAT TO DO, THE DRIVER AGREED TO PROCEED FURTHER !!!
What kind of Non-sense is this ? Do the office goers have useless time to spend? Moreover, when the passengers asked and argued, the conductor said, "Ye DTC bus, ye aisei chalega". The driver said, "Mai chala raha hu, kuch nehi kar sakta, gadi aisei chalega". What kind of behavior is this ? Another co-passenger shared that he boarded the same bus (534A) yesterday and it went wrong near New Friends Colony!!!
I want DTC to take an immediate action regarding this everyday harassment. Shall reach higher authority if this continues.
This is regarding DS-32 -Evening (Nehru Place-Avantika) bus coming regularly delay. when we ask for delay for reason. they replied they do not want to take a second round trip and saying do complain anywhere. we will reach Nehru place after 6.30 pm only. please check and looking for your action for smooth services.
due to this carelessness and delay, many passengers left the bus. please help.
Regards
Passenger
DS-32 -Evening (Nehru Place-Avantika)