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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Jan 16, 2026
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Delhi Transport Corporation [DTC] reviews & complaints page 89

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A
alokgupta_gurgaon
from Mumbai, Maharashtra
Sep 9, 2014
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Address: New Delhi, Delhi

Today[protected] Morning between 4:30 to 5:00 AM at Anand Vihar ISBT in Old DTC Bus No - DL 1P B2848 which was deporting from ISBT to Gurgaon. I was there with my female family members, Conductor of the same bus misbehaved with me, he abused me in front of my female family members, even he was trying to hit me, he pushed me to out of the bus. Please Take any required action against him. My Mobile no is - [protected]. -- Thanks Alok Kr. Gupta
Aug 14, 2020
Complaint marked as Resolved 
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    Khushi_chaturvedi
    from Delhi, Delhi
    Sep 4, 2014
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    Address: New Delhi, Delhi

    My name is Khushi. I used to travel on daily basis from Gurgaon to Uttam Nager in evening timing. Bus number DL-UP/C-7398 also run on the same timing. Bus driver name is Anil. On regular basis he used to do misbehave and also bad mouthing, I ignored several times but he always do the same misbehavior. As a girl he also shouts on me and do misbehave in front of all the passengers. Please accept my complain against driver of Bus No DL-UP/C-7398. Regards, Khushi Email id :- [protected]@gmail.com
    Aug 14, 2020
    Complaint marked as Resolved 
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      Robypthomas
      from Delhi, Delhi
      Aug 25, 2014
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      Address: New Delhi, Delhi

      Dear Sir, The Bus of Route No. 413 (Running from mehraulii to nizamuddin & vice versa ) are very irregular in frequency. Some times no bus for more than 30 minutes and some time 3-4 buses without making a gap of few seconds. Even in Peak times (7am -10am & 6pm - 9pm), no regular service available. In non peak hours the often no buses are available. We all passengers are facing lots of problems due to these irregularities. Also the driver never stop the bus at Ashram stop (Buss No: DL 1PC 8623- date:[protected] . which we are facing this problem frequently and we are not able to reach the office on time. Kindly requesting you to do the needful. Hope you will under stand our problems.
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        A
        Abhishek & Biswas
        from Delhi, Delhi
        Aug 19, 2014
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        Address: New Delhi, Delhi

        Today, i.e. on 19.08.2014 at morning 9:23 one DTC Red Bus for the Route 604 heading to Delhi Rly. Stn. bearing Regn. No. DL 1P C2279 did not stop at the scheduled stand of R.K. Puram Sector 12 & 9 (closer to Rao Tula Ram Marg). Since the time was rush hour for office goers, there were at least 10 passengers standing and waiting for the bus. We, three/four persons showed indication for stopping well in advance. The bus was not over-crowded or the bus was not followed by any other bus of that route. Still the driver did not try to stop and rushed away with blowing horn to side away the passengers trying to indicate the driver to stop. The driver was not only ruthless and reckless but also about to cause a severe casualty with the life of innocent passengers standing for the bus.
        Aug 14, 2020
        Complaint marked as Resolved 
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          Nawin_Manju
          from Pune, Maharashtra
          Aug 17, 2014
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          Address: New Delhi, Delhi

          Dear Sir,

          I travel from Palam to Jawaharlal Nehru Stadium by Route No 727 bus. Earlier, bus of this route was starting from Palam Village. Now, it is started from Madhu Vihar and Dwarka Mor. Since change of start point, no body is there to look at the plight of passengers from Palam. There are large No of people boarding on buses of all routes starting from or passing through Palam and Manglapuri. The area comprise of Palam Village, Raj Nagar I, Raj Nagar II, Sadh Nagar, Mahavir Enclave Part I. In addition to the permanent resident of these areas, large No of people living on rent are also residing in this areas. They all go to other parts of Delhi for duty/work. Buses of route No 727 are heavily corwded and there is no space in it even to stand. I have heard many frustrated passengers to take recourse by adopting unlawful acts in the heavily crowded buses. In view of the above, may I request you to kindly start at least two to three buses of Route No 727 from Palam/Manglapuri between 7.15 A.M. to 8.15 A.M.

          NK Singh
          Palam, Delhi
          Aug 13, 2020
          Complaint marked as Resolved 
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            Aftabsk
            from Delhi, Delhi
            Aug 9, 2014
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            Address: New Delhi, Delhi

            COMPLIANT
            TIME between 8.30 to 9.00 pm
            DATE 09.08.2014

            This is Aftab, and i am student as well as doing job, i have mostly used to DTC bus service from Pehlad Pur to CLAL Chowk (Okhla) at my office.
            Today, I was going to office at 8.45am from Pehlad Pur, Bus Route No. 511A (Red Line) and Vehicle No. DL -C7609, I am so disappointed the behaviour of conductor and driver, when conductor was abusing me, i was trying to stop him, i said please don't abuse me and few passenger also tell him cool down. But he said to driver and he opened the door then he pushed me and slapped me on my left EAR, after this happened to me, i have called the Police, He note that my contact number and name, and told me that, its ok sometimes it happened. now its 6.45pm, and i have still pain on my left EAR.


            Aftab
            +91-[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            its totally fake, my query is not resoled. i don't received any call about this matter.
            My query has been not resolved.

            RE-start bus route no.185 from Baba Colony, Burari to ISBT Kashmere Gate Delhi

            Please restart but route no. 185 from Baba Colony, Burari to ISBT Kashmere Gate, Delhi.
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              A
              Anurag35
              from Noida, Uttar Pradesh
              Aug 3, 2014
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              Hi, i am a resident of M68, VishanPura, Sector 58, Noida. Sir i work in a MNC, i have to come in the midnight, Here dogs are very dangerous, they tried to bite me three times, there are 10-15 dogs in one Gali itself. I know the people of these area are ignorant. This is a company area but still not safe for night shift worker, is there anyone who can get rid of those dogs, They use to directly attack on coming people in the night time, I kindly request the authority in-charge to take action as soon as possible. Thank you Please sir do it, i am very frustrated due to this daily problem. Anurag Pandey [protected] [protected] M68, VishanPura, Sector 58, Noida(U.P)
              Aug 14, 2020
              Complaint marked as Resolved 
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                D
                D C VARSHNEY
                from Delhi, Delhi
                Aug 2, 2014
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                Address: New Delhi, Delhi

                Sir,
                I am daily commuter from Laxmi Nagar to shrestha Vihar and back . On this Route, there is only one bus Route no. 473 which is plying from Badarpur to Anand Vihar Bus Terminal.This bus takes turn from Yamuna Sports Complex viz: before the bus stop of Yojna Vihar. Thus, I have to get down at Yamuna Sports Complex and Travel on foot approx 1 km to reach Shrestha Vihar .It is very diffult for me to walk since I have injury in my leg .Such problem is also being faced by many people every day. Hence, you are requested to kindly look into the matter and take necessary steps in this regard. It is also important to mention here that some time bus route no 623A & 39A also ply on the same route of 473 which remain empty having no crowd at all. I would like to suggest that instead of making route no. 39A & 623A, the same should be used to increase the frequency of Route no. 313, 375 etc .
                Aug 14, 2020
                Complaint marked as Resolved 
                Delhi Transport Corporation [DTC] customer support has been notified about the posted complaint.
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                  F
                  Funtru
                  from New Delhi, Delhi
                  Jul 30, 2014
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                  Sir/ Madam, I am daily office goer and everyday travel by bus. The bus to Nehru place, okhla(DTC old bus) model who has arriving time at 9 or 8:55am in the morning does not stop. The stand is padmini enclave (chor minar). The driver very smartly runs away without stopping at the bus stand and this is happening since last week. If another bus is standing the driver escapes from the side and runs away. Kindly take some action as in the morning everyone has there time limits as well as short of time as we all have to reach our offices. Thanks Geetanjali
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I have also faced this problem . First, These DTC buses are not on time. And second, they don't stop at bus stops. Many Passengers have to run for catching bus including the old persons.

                  Are DTC buses really for public service ??? I don't know whether this portal will take some action. But yes, I hope for good.

                  Thanks
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                    A
                    AbhishekGaur9003
                    from Chennai, Tamil Nadu
                    Jul 4, 2014
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                    Address: New Delhi, Delhi

                    Dear Sir,

                    I am Aman sharma was travelling in a DTC bus route no. 727, DL1P C-9661 20:41, Depot Name : Madhu Vihar, Dwaraka, Delhi, the bus conductor has misbehaved with me. Please take neccessary action against him.


                    Regards
                    Aman Sharma
                    ([protected])
                    Delhi Transport Corporation [DTC] customer support has been notified about the posted complaint.
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                      Puneeta13
                      from Jaipur, Rajasthan
                      Jun 25, 2014
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                      Address: New Delhi, Delhi

                      I want to complaint against the bus rout no. 33 (Anand Vihar & Nand Nagri), that this bus rout does not stop at the bus stand of GIP, Sector 18, Noida. It is so unconvincing for the people who have to take bus from this stop
                      .The last stop of this bus rout is sector 44, challera, Noida.


                      There are other buses which goes from this rout but they also doest stop at GIP, Sector 18, Noida, mentioned below:

                      Bus rout 8439: Timing 8 P.M
                      Bus rout 7496: Timing 8:15 P.M
                      Bus rout 8366 DLIPC : Timing 8:30 P.M
                      Bus rout 7368: Timing 8:31 P.M

                      Within an hour above all buses are running from this rout but they dont stop at this bus stand. I would request you to please consider my complaint and please take appropriate action against these buses so that they stop the bus at Sector18, (GIP), Noida.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Delhi Transport Corporation [DTC] customer support has been notified about the posted complaint.
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                        C
                        Camroon White
                        from Delhi, Delhi
                        Jun 5, 2014
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                        Address: New Delhi, Delhi

                        Sir, i have travel to "Orange BUS" 448 Hamdard Nagar bus from Malviya nagar Metro Station to Khiriki ext. at 9:47 AM on 5th June 2014. Bus No. DL 1PC 6205 in this bus Conductor take money to all passenger but they didn't given Ticket to any passenger. they told no ticket checker stand on the way so " you can travel without ticket malviya nagar Metro Station to Shekh sarai " So humbly request to you please solve this problem because. Ticket magane per bhi conductor ne ticket nahi diya aur fight karne ko taiyar tha . other wise i am going to some higher level with this issue. Thank You.
                        Delhi Transport Corporation [DTC] customer support has been notified about the posted complaint.
                        Sir,

                        i have travel to "Orange BUS" 448 Hamdard Nagar bus from Malviya nagar Metro Station to Khiriki ext. at 9:47 AM on 5th June 2014.
                        Bus No. DL 1PC 6205 in this bus Conductor take money to all passenger but they didn't given Ticket to any passenger.
                        they told no ticket checker stand on the way so " you can travel without ticket malviya nagar Metro Station to Shekh sarai "

                        So humbly request to you please solve this problem because.

                        Ticket magane per bhi conductor ne ticket nahi diya aur fight karne ko taiyar tha .

                        other wise i am going to some higher level with this issue.


                        Thank You.
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                          A
                          Ashallak
                          from Noida, Uttar Pradesh
                          Jun 2, 2014
                          Resolved
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                          I took the bus from Sector 11 (Noida Border), gave Rs. 10/- to the conductor (AC Bus), he said he want 20/-, is the charges upto Mayur Vihar Phase 3, I said the min. charges is Rs. 10/- and if it 10/- u give the ticket or return by money, i will get down. He didn't return back my money nor gave me ticket for the amount given. Then when so much argument he gave me ticket and asked me to get down from bus, and the amount of the ticket is over. I told him if it is over 10/- just return back my money I will get down at the place of boarding. When we reached Mayur Vihar phase 3, he was not letting me get down from the bus, I asked the booth to give me complaint book, he said it is with Conductor. The conductor was not ready to give me complaint book even, he was saying tell me I am here only. How can we register a complaint against the conductor, if the book is with him only. I have the ticket with me as a proof. Vehicle No. is DL 9969 (AC) reached at 3.10 p.m. at Mayur Vihar Phase on Saturday. The Number is 34A Ticket No. is 48233
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            S
                            sailender singh05
                            from Pilani, Rajasthan
                            Mar 12, 2014
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                            Address: New Delhi, Delhi

                            Dear Sir i lived in Delhi and I am taking training in oil India ltd company which is in Noida sec 16, sir today i caught bus 323 whose bus no was 0172 from south ex, the conductor of that was not in his dress so don't know his name but i gave him 30 Rs and took ticket of 21 Rs, but he did not return me my left rupees, when i asked to him to return money he started quarrel with me and said that he will give me later he don't have changes but he was giving changes money to those who travelled or caught bus after me I complaint about him to driver who was also not in dress but he did not response any thing and did not say anything to conductor than I complaint to police but the driver did not stop bus on that place where I had complained, one police officer called me on my cell. I have given him full detail and he said that to complain you first if you not take any action than i talk him again . so I request to you that please take some strong action because he has made a buisnes to earn money and he and driver was not in dress they should had been and which is in DTC rule.. my name is Sailender singh phone no is [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              M
                              mousiqi01
                              from New Delhi, Delhi
                              Feb 10, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Sir, I am employee of Star Group of Hotels. One Day Dt 10/Feb/2014 DTC Route No. 764 is suitable for my office.Today[protected] at 09:30 P.M. At Mahipal Pur - Dhaula Kuan T Point at Running bus bus Number Plate ( DL1P C 9261) From Najaf Garh To Nehru Place Terminal There is DTC driver behaviour is so bad. He talk with me in very Bad Language & Abuse me also & Offered me for fights on the road Because I Request to the driver to stop the bus on the road without bus stand if he was unable to stop the bus on the road so he can speak with me in respectfully So, I request u to take action against the driver. I'll Never Leave him until he will not sorry to me othervise i have many contacts in media i'll aproch to media & presenting on the televison & complaint against Depot Complaint to Delhi Traffic Police Against Manager & Drivers of Nehru Place Terminal for the Cancellation of his Driveing Licenece of the Driver Or Permitt. Thanks... Pankaj Kumar [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              मि॰ पंकज क्या आप जानते है कि आप ड्राईवर से क्या कार्य कराना चाहते थे आप ड्राईवर से माननीय सुप्रीम कोर्ट के द्वारा दी गई गाइड लाइन का उलंघन्न कराना चाहाते थे और आपने स्टार ग्रुप का कर्मचारी होने की धमकी दी होगी और यह आप अच्छी तरह से जानते थे कि आप ड्राईवर से गलत कार्य कराना चाहते थे क्योंकि लो-फ्लोर बसो को दिल्ली मे चलते हुए सात साल हो गए है और आप उस दिन भारत के किसी दुर दराज क्षेत्र से पहली बार नही आए होगें और आपको पता नही होगा कि बस का गेट निर्धारित बस स्टाप पर ही खुलता है और आप सरकारी कार्य मे बाधा डाल रहे थे जिस प्रकार आप अपने अधिकार का प्रयोग जानते है उसी प्रकार ड्राईवर द्वारा भी अपने अधिकार का प्रयोग किया होता तो आप की रात्री किसी पुलिस स्टेशन मे कटती और आपकी मीडिया की धमकी रखी रह जाती और आगे से ध्यान रखे, साथ के साथ गुस्सा करने वाले ड्राईवर बहुत अच्छे होते है और जो ड्राईवर चुप रहते है वह अपने अधिकारो का प्रयोग करते है और आपकी तरह से कार्य कराने वाले गनतव्य स्थान जाने की बजाय पुलिस स्टेशन जाते है क्योकि ड्राईवर किसी के निजी कर्मचारी नही बल्कि सरकारी कर्मचारी होते है आप को एक अच्छे नागरिक होने के नाते किसी व्यक्ति या कर्मचारी से गलत कार्य न कराए बल्कि कोई व्यक्ति या कर्मचारी गलत कार्य करे उसे रोकें और आपने खुद कबूला है कि आप बिना बस स्टाप के उतरना चाहते थे यानि गलती आपने शुरू की और अपने लेख मे धमकी का भी प्रयोग किया है जो किसी भी दृष्टि से ठीक नही है so be cool man and always be honest.
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                                A
                                ayshanadeem
                                from Delhi, Delhi
                                Jan 28, 2014
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Bus number 542 starts from Seemapuri Depot and end on Hauz Khas/Malviya Nagar. There are no service now a days from Seemapuri Depot sometime they run the bus or sometime not. Its depend totally on their mood, after asking to the Depot Head, he said that now there is no root of 542, that is in the hand of Ambedkar Nagar Depot. Can anyone provide me notification or tell me what is this Drama of DTC. There are all person suffer so many problems because of this.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  SP pandey
                                  from Kotdwara, Uttarakhand
                                  Nov 1, 2013
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  bus no.- DL 1PC 7830 date-31-10.2013 time- 2:15pm bus stand- ITO Route no- 770A Sir when i entered into the bus i gave him Rs 50 and asked him for 2 tickets and he returned me Rs 20 and gave me just one ticket. When I pointed out his mistake he started abusing me and used vulgar language. My ticket no are-15495, 15494. My name is Shriprakash Pandey([protected]- Air Force Station Race Course New Delhi) Witness names:1. SM Tiwari ([protected]) 2. Rajesh (Ministry of Home Affairs, North Block[protected] Sir kindly take strict action against this regard and inform me on my e-mail- pandey.[protected]@gmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    azam salmaani
                                    Oct 26, 2013
                                    Resolved
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                                    Resolved

                                    delay in make the student bus pass of ggsipu

                                    Address: New Delhi, Delhi

                                    dear sir, i am the students of chanderprabhu jain college of higher studies which is affiliated to ggsipu and the university provide the concession in dtc bus pass and already sent the list of students in dtc deptt even the employee of dtc of alipur branch not make the pass and not give the information about it regards. azam...
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                                    cibrown
                                    Sep 21, 2013
                                    Resolved
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                                    Resolved

                                    Can you please help me , I got a call from yourselves to come to yourselves for my telephone services , and your representive says Phone , Line Rental and calls would be £17 something and my BT bill was £27 and I asked the representive if the £17something included everything including , caller display , answer machine,line rental .anytimeany call and she said yes , but all the bills I have received from you have been over £17 , I feel I have been extremely mislead , I have already called to complain and asked for a call-back , but no-one called me back . I also asked when my contract ended and they said October 2014 , which I was not told about either , normallty a contract is a 28 day rolling contract or 12 months or 18 months . I have also spoke to consumers direct regarding this and they are looking into it . When I previously called to make a complaint the lady says she would listen to the call and get back to me , which has never been done . Please I need get this sorted I am disabled and I need to get this sorted out asap as its stressing me , which I don't need and I worry when a letter comes through the door because I never know what my next bill will be .
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      D
                                      dspl
                                      from Delhi, Delhi
                                      Aug 31, 2013
                                      Resolved
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                                      Resolved

                                      THE ABOVE SAID BUS ROUTE HAS A VERY LOW FREQUENCY FROM DILSHAD GARDEN . ALTHOUGH THE DILSHAD GARDEN IS BIG COLONY HAVING A POPULATION OF MORE THAN 5 LACS PEOPLE. THE SAID LOCALITY WAS LAUNCHED IN EARLY EIGHTIES BUT STILL AWAITS FOR BETTER TRANSPORATION FACILITY. MOST OF THE PEOPLE ARE OF SALARIED CLASS AND DO NOT HAVE THEIR OWN VEHICLES. BEING A VAST COLONY ONE HAS TO WALK FROM INNER PORTION TO G.T.ROAD OR SEEMA PURI BORDER TO BOARD THE CONVEYANCE OF BUSES OR METRO. THE AUTHORITIES OF DELHI GOVT. IS REQUESTED TO LOOK INTO THE MATTER IN ORDER TO PROVIDE THE RESIDENTS OF DILSHAD GARDEN A GOOD MODE OF TRANSPORTATION TO DISCOURAGE THEM O[censored]SING THEIR OWN VEHICLE TO AVOID LOAD ON THE ROADS. AN EARLY ACTION IS AWAITED. DALIP KUMAR, 8C, PKT.-R, LIG FLATS ,DILSHAD GARDEN. DELHI - 110095 MOB: [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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