Claimed

DEN Networks Complaints & Reviews

1
Last updated Feb 24, 2024
Complaints 718
Resolved
78
Unresolved
640
Quick Links
Statistics
Share
Contacts

File a complaint to DEN Networks

Having problems with DEN Networks?

File a complaint and get it resolved by DEN Networks customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DEN Networks
Customer Service Contacts

DEN Networks Phone Numbers

Toll free
1800 419 020
349
155
1800 419 3030
142
107
1800 419 8080
90
92

DEN Networks Website

DEN Networks Head Office Address

236, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

DEN Networks reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Q
Qaiyum Landge
Report
Copy

Not Provide Original Bill

Address:Thane, Maharashtra

The DEN Cable service provider not provided original bill to customers as well not provide sufficient rights to customers all rights are completely in Cable operators hand. The A. S. TV cable service operator is Charged customers Rs.330/- per month & when the customer asked him for low cost recharge pack / subscription pack the owner of A. S. TV Cable Service Mr. Iqbal M. A. Patel told that (to DEN customers) you must have to pay Rs.330/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saloni471
from Kanpur, Uttar Pradesh
Report
Copy

Internet speed slow: did complaints many times, but no action

Address:New Delhi, Delhi

Everytime i complaint about internet being slow than the mentioned speed it give me 2 kbps speed, inspite of 120 Everytime i call customer care, an executive comes n says pk we will look into problem n get back... But no action ever taken. They are just fooling people. I will never recommend this connection to anyone because they never do what they commit. +. Inspite of controlled use my data usuage of 15 mb funishes in 10 days and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabh_matta
Report
Copy

Den 'doom'band !!

Address:Ghaziabad, Uttar Pradesh

Before i proceed with my sorrowful story with den boomband, my subject disclaimer should've conveyed my message to you already. My recommendation: suffer with your existing isp but never go for den boomband (If you are not insane like me ;) ) .


To begin with, i had a local isp connection for the past 2 years with some minor outage issues throughout. I was under the impression that being a local setup they were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samarth Rana
from Kottayam, Kerala
Report
Copy

Den Broadband connection highly unstable

Address:New Delhi, Delhi

Your internet really sucks. it has not worked for 3 hours continuously since installment. i have other important matters to attend to rather than keep waiting for your internet to do my job. If you want your connections to be continued in this locality and do not want to loose your subscribers because of the review I give them about your service, then, take this complaint seriously fix my internet connection ASAP. My connection was installed...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
V
veenasingh1806
from Delhi, Delhi
Report
Copy

Did not get movie ticket

Address:New Delhi, Delhi

Veena singh reg. Mobile no. [protected]. Purchased den three month net connection on 31st may 2015 with the offer of three movie tickets free with this connection. But till the date i can not receive that movie tickets. Icalled several times in den company on customer care no then i got one authentication no. Then i have done my booking two times but till the date we can not receive any answer from them, i got only one msg that they will reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kshitiz Mehra
from Delhi, Delhi
Report
Copy

Free movie tickets

Address:New Delhi, Delhi

my register mobile No is [protected] .On 7/5/2015, yours men have visited my house with offers and schemes to became den's subscriber.i selected one which I have to deposit 3 months advance subscription in return i would get free movie tickets.Now two months passed: still i have not get any ticket.Many times i have booked complaint at toll free number[protected] .Each time got same reply "resolving my complaint with 24 hours."They are resolving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas84527
from Mumbai, Maharashtra
Report
Copy

Worst Customer Service and over charging with zero complaint responses

Address:Ghaziabad, Uttar Pradesh

Hello I sent below mail to them and it's been 5 days with no response. Account adjustments request was made 45 days back and no revert or action taken yet on it. Today their services have stopped working at all and I have finally decided to switch over to another ISP. ************ I have account with you user I'd AMARPALICM402 I have been using your services from past many months now. Last in May you migrated the server...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishekmk
from Delhi, Delhi
Report
Copy

Internet service

Address:Ghaziabad, Uttar Pradesh

Dear Sir/madam, I made a wrong payment of Rs. 683, in Login ABHISHEK_K, this is in the name of Abhishek Khurana mobile no. [protected], at rohini. I spoked that person he said this no. is no more active. My ID is ABHISHEKK_471, registered in the name of Abhishek Monu Kaushik, at vasundhra. Many times i called at customer care no, but there is no response at all each time explain your entire story. since 5 days i am explaining,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivendra Ydv
from Mumbai, Maharashtra
Report
Copy

Left with full payment and not installing the broadband connection

Den Broadband has been doing the serious fraud in the process of installing broadband connection. Acc to their policy they will take full installation charge during the door form fillup procedure and after that they will not recieve customer call and will block the number also.
same has happened with me and kindly take some harsh step against them....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikas95
from Delhi, Delhi
Report
Copy

Pathetic cable services in delhi cantt

Address:New Delhi, Delhi

The services of den cable services is really realy pathetic in south delhi.
No signal for the past three weeks in complete delhi cantt area.
Inspite of repeated com[laints no action is taken by them,
The customer care person also expresses its helpness
And on being asked to upgrade the complaint expresses their
Inability. Excueses given range from change in setting tab
(Though their is no configurable...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Akash.sharma_as
from Chandigarh, Chandigarh
Report
Copy

irresposiblity and coustomer disturbing

Address:New Delhi, Delhi

0037379 is the from no. i have filled and i have paid the complete amount on 30th june and the executive have confirmed to place the connection within 48hrs but till date no one is there to answer any query related the connection the all neighbour connections are been done the only mine is left add-: rz-864 st-17 palam colony sath ngr new dehli 110045 contact person- akash sharma no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur Baliyan
from Noida, Uttar Pradesh
Report
Copy

Poor Service Provided By DEN

Address:New Delhi, Delhi

Respected Sir/Madam, I have a internet connection of Den Boomband. I purchased it on 29th of june & till it is not working. When i do call to customercare they always said to me that this problem will resolve in 5 hrs but till yet it is not happen. So i request to you please take a strict action against DEN service provider. Mob no.- [protected] Ankur Chaudhary...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish008
from Sonipat, Haryana
Report
Copy

I didnt got my voucher on my new wifi connection.

Address:New Delhi, Delhi

i ashish chaurasia mobile no [protected], email .id:jonuchaurasia99gmail.com, purched a new wifi connection of den boom band on 6 june 2015 and seller commited me to give 1200 rs gift voucher on this connection.and said that this voucher is scheme offererd by company dis time..but its almost around 1 month, i didnt got any respond from the seller...so as per seller commitment, give my voucher as soon as possible...otherwise i should have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya Venkat
from Mumbai, Maharashtra
Report
Copy

Amount paid but no connection made

Address:Ghaziabad, Uttar Pradesh

Amount was taken from us on4th june 2015 and also registration id was generated immediately and no connection has been made yet. Pls strictly take actions against the torture done to us. You know how important is Internet now a days for students....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atish Ranjan
from New Delhi, Delhi
Report
Copy

Not relocating my address

Address:New Delhi, Delhi

Hello Sir, I am a user of Den internet denboomband.com. I have got the connection recently at the address c-88, majlis park, gali no 6, 2nd floor, new Delhi - 110033. Due to some circumstances, I had to shift the building, and now I am staying at 238, Tulsi Marg, Keval Park, Delhi-110033. I have made a request on[protected] for shifting the connection to my new address, and they have accepted the request, and said that it will be...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neha Gulati
from Delhi, Delhi
Report
Copy

I didn't get my free movie ticket vouchers.

Address:New Delhi, Delhi

Hi I Purchased 3 months Internet plan with 5 MBPS and 30 GB package. It also consists 6 free movie tickets included. But i didn't get that. Its almost a month. And I called customer care many times. And also I wrote mail to [protected]@rewardport.in several time. They are not responding. Daily I facing issue with Internet also. Please resolve my problem as fast as you can....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

Hi, My name is sanket sharma and I request for Den Boomboom Braodband, company representative has taken check of Rs 2, 565.00. Later the engineering told that installation can not be done due to technical reason but company has withdraw the money from account. I have chasing for my refund since the day the but there is not corrective information is being providing. My Mobile Number - [protected] Please look into it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Ssonu Singh
from Delhi, Delhi
Report
Copy

regarding free movies tickets

Address:New Delhi, Delhi

I have purchase internet connection 5mbps with 15gb and it also consists 5 free movies tickets with it with in the 10days of the connetion puchased but almost two month have been passed i canot get the tickets so please lessened towards my complaint otherwise i wiill go to cosumer forum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mangesh25
from Sonipat, Haryana
Report
Copy

wifi not working..no one is taking any action

Address:New Delhi, Delhi

my name is mangesh aggarwal my wifi is not working..i had made a complaint but the services are very bad . till now there is no response of my complaint. my contact no. is [protected] kindly help me out ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
nitin.businessman
from Ghaziabad, Uttar Pradesh
Report
Copy

Den Broadband - Cheating new customers

Address:Ghaziabad, Uttar Pradesh

Hello, I recently purchased a new Den Boomband broadband internet connection with 3 months advance rental 5 MBPS speed 599 rental plan. As per the sales representative it also consists of 3 movie tickets. (I have attached the brochure as a proof.) I liked this offer and purchased this package. But today i got a courier from Dens consist of a few discount coupons applicable only on shopping of above 700 rs on Den TV teleshopping. its...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy