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DEN Networks Complaints & Reviews

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Last updated Feb 24, 2024
Complaints 718
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DEN Networks reviews & complaints page 35

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G
Goutu
from Noida, Uttar Pradesh
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I didnt get my free movie ticket vochers.

Address:Ghaziabad, Uttar Pradesh

Hi I Purchased 3 months internet plan with 20 MBPS and 100 GB package. It also consists 8 free movie tickets included. But i didnt get that. Its almost a month. And I called customer care many times. And also I wrote mail to [protected]@rewardport.in several time. They are not responding. Daily I facing issue with Internet also. DEN is just a fake service provider. I will go with social media on this. Goutam Hegde 108...
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G
gauravkg.2008
from New Delhi, Delhi
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Installation Not done

Address:Ghaziabad, Uttar Pradesh

I paid for a broadband connection 31st May and a day after that my user id and password was generated however the installation is done yet and today is 15th June. Last week the wiring was done and done after that. I called up nodal officer he took the details and assured that he will call me in evening and provide the status however did not receive any call from nodal as well.. dont know what to do... I have been trapped by den people......
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P
Pinak Dhar
from Angamali, Kerala
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Issue with setup box

Address:Bangalore, Karnataka

My name pinak staying in bangalore. My den network setup box is not working than i camplain to local cable operator name vinayak cable, jayanagar, byrasandra, bangalore. They took my setup box on 6th jun but till date they didn't return my setup box i use to call the local cable operator but I don't get any proper response from there site than I put complain to the den customers care but i did not get any response from there site. From 6th...
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R
Rajesh Kumar007700
from Khawhai, Mizoram
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Fraud Done by Den Boomband

Address:New Delhi, Delhi

My name is Harish Kumar from Sector-8, Rohini, New Delhi. My registered mobile number is [protected]. I made a biggest mistake when I purchased DEN Boomband connection in April 2015. My connection was installed in April 2015 and till May 2015 in one month it was not working for more then 15 days and We used to file complaints on your fraud customer care on almost daily basis. And after one engineer used to visit our office on almost daily...
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J
Jayant70305
from Delhi, Delhi
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Consumer Service

Address:New Delhi, Delhi

I'm a customer of Den Boomband. They provide an id to login to their network and my id is JAYANT_2530. As per their scheme of May 2015 they promised to give 6 Movie Tickets for every connection installed in the month of May for plan 5 Mbps speed with 3 months subscription. But even after 15 days I have not got my ticket voucher as it was promised. I lodged several complaints to their customer care center and every time the executive on the...
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K
kkataria
from Kanpur, Uttar Pradesh
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Frequent disconnection and misbehaviour by technical staff

Address:New Delhi, Delhi

I have den wifi installed at my home and i suffer from frequent disconnection in every 5 days. After lodging a complain i called up the technical person who usually visits to get the complaint resolved he (mukesh) rather than helping me misbehaved on call and spoke ill language. This is really poor on den network side that they have such people as thier staff. The net is not working above that such shameful behaviour. Would never recommend...
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C
ChetanAmbale
from Bengaluru, Karnataka
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Denied for refund of deposit amount

Address:Bangalore, Karnataka

Hi, We had asked for the TV cable connection from DEN networks 10 months ago, and we deposited amount of 1500rs, for which they had provided a cable connection with setup box on a monthly rental of 250Rs. Now today(24th May 2015), when we asked them to disconnect the connection and refund our deposit they are denying to refund our full deposit money, without giving any particular reason for the deduction. They are deducting half of deposit...
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A
ANIMESH Rai
from Delhi, Delhi
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faulty set top box (without receipt)

Address:New Delhi, Delhi

nobody is coming for service even after calling several times on customer care and local distributor. the set top box is defective and they dont provide any receipt of the set top box . since 14-15 days nothing happend till now.They told that they will replace the defective box by the new one but nobody came after that call.THIS IS THE WORST EXPERIENCE BY ANY CABLE OPERATOR I HAVE EVER SEEN . On every call they said that "we will send someone"...
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M
Mithun Chowdhury
from Mumbai, Maharashtra
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frequent disconnection

Address:New Delhi, Delhi

Hi Team, My connection is frequently getting disconnected due to issues from your end and this is continuously going on for last 3 months. Now this is heights and intolerable for me as it is disconnecting in every 5 mins for half hour and then it comes and goes and this is continuing for last 14 days. I am logging a complaint everyday but your technicians are useless. If this is not resolved by tomorrow I have to quit your connection. In...
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P
priyanshu_k
from Delhi, Delhi
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World's Worst Internet Connection

Address:New Delhi, Delhi

Den Internet Broadband service is very worst in Delhi. Please never pay to Den for Internet services. I have very bed experience with them i am using Den Internet since 22-April-2015, still i never got the good Internet services. Every second day i must complaint otherwise Internet will not work. This is a bloody burden on me to call every time to customer care[protected]. Better is go to CYBER CAFE except DEN INTERNET. Thank to suffering...
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G
ganesa
from Noida, Uttar Pradesh
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inactivation of wifi

i would like to bring to your notice that we had taken a wifi connection 2 months back .this month we were suppose to make the payment but there was no notification from ur company for the same and day before yesterday(4th may) they cut our connection without informing us.till date (6 may)it has not been active...we made the payment yesterday only(5th may)in the morning and got a confirmation msg and mail for the same. now we r seeing the...
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W
wow_creation
from Patna, Bihar
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not giving payment receipt

Address:New Delhi, Delhi

Hi, Myself himanshu kaushik address flat no. 108 police colony ramesh park Laxmi Nagar Delhi. Mobile no. [protected]. My cable operators name is new star cable TV network address r-43 ramesh park Laxmi Nagar Delhi 92 . phone no. [protected]. After a long argument with your customer care executive Mr. Harder Ali my call time is 6:11pm 24 march 2015. He is not taking my two different complaints and he ensure me that in my complete no 2502438...
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B
bobbytiwari
from Delhi, Delhi
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internet wifi is off from last three days

Address:New Delhi, Delhi

my name is kapil tiwari. have a internet wi fi connection from ur comapany.from 17th april midnight connection is off.i do complaint atleast ten times to ur den customer care number [protected].everytime answer is mafi chahenge..., five workig hours boymein hamra technician visit karega..aapki complaint high prirorty par hai... every ten times answer is same three days no connection SEcond now my connection is expired... ur field boy,...
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S
satyashah
from Jodhpur, Rajasthan
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DID NOT GOT THE REFUND

Address:New Delhi, Delhi

Hi, On 29th Jan, 2015, I gave a cheque of Rs. 673 (CHEQUE NO-74455)for connection to sales executive Vijay Kumar (FCOI ID[protected], unfortunately they was not able to connect Internet, later they said it that it cant be connected at my location Mayur Vihar phase -3, but the cheque was cleared from my account. When I spoke to customer care executive he told me to talk to den cable operator of my locaton, when I spoke to him he asked me to...
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K
kailash22007
from Noida, Uttar Pradesh
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Non providing bills

Hey
I am a subscriber to den cable network in delhi shahdra, mohan park. I am paying for the uses of the cable networknetwork bt i am not provided any type oof bill or reciept. Some times they charge us twice in month . if we ask for bill or reciept they misbehave with us and says that we will cut your connections. I want action iin this regard.

Hope fully
Kailash tyagi
LLb. Company secretary
Mohan...
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D
devkumar555
from Mumbai, Maharashtra
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Fraud & Goons running by the local den cable operator

Address:New Delhi, Delhi

Dear friends who are suffering from den local cable operators who are running by goons and misbehaving with filthy language and charging according to their wishes and additional channels & packs they add without intimation but when we raise voice they threat to cut off connection. This is going everywhere. But specially in Dwarka. Where Ravi, Devpal with Sandeep running in Dwarka Sector 19...I am going to consumer court and if required...
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M
meghana1
from Delhi, Delhi
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to add channels

gemini channel is not coming in our house for past 6 months. Repeatedly i have asked the operator to add this channel for me. He aid u should pay extra for that channel i accepted it. But till now he has not added. my set top box number is[protected].i would be thankful i[censored] add this channel to our existing package....
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B
burnupprincy
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Complaint regarding payment

Hello, This is to inform you that that i am
disappointed with your services.Actually I recently subscribed with den
broadband and paid two months rent in advance of Rs.1964 via cheque (Chq
no - 000006) in the name of my wife (Jasjeet Kaur), bank name -
standard chartered bank.My internet services
has been deactivated from last 10 days because they are saying that my
cheque has been bounced but...
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M
mayankjain1089
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEN is a fraud company

Address:New Delhi, Delhi

I paid 3000 rs for two connections, and its not even 2 weeks since then. One connection is not working and I am not able to view many channels in other connection . English channels of star network are not coming, at the time of subscription I was told there is some problem with the network which will be resolved in a weeks time. Now they are saying it has been removed since a month and they are a la carte now and you need to pay more...
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I
infovista
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service

Address:New Delhi, Delhi

Hi I installed Den Broadband on November 27, 2014. Sales representative Gulshan who installed the Internet saying that you will get 4 days of trial period and your Internet plan would start from December 1st, 2014 and next you have to pay on January 1st, 2015. Now he is saying your Internet would be disconnected if you don't pay up by 28th December, 2014. I tried calling there helpline number at [protected] they refuse to lodge the...
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