DEN Networks Complaints & Reviews

I have called 2 times requesting for a new broadband connection, both the times i was promised to get a call from the marketing team within 24 hours and now it has been more than a week but no response! It's highly shameful that a company like this doesn't care about expanding its customer base and lets them go just like this! Pathetic services, thumbs down!...

Dear all i am victim for this Den boomband which are in ggn, My internet connection always go down, in night and comes up in morning, This has become really frusted and now this is fuuny part my 5days datat consumed is 20gb . 1. the internet does not work 2.Consumes more than any...

Very pathetic service. I am very disappointed with the service provided by Den boom band. On 12th October 2015, I paid Rs. 2, 655 through cheque for three months plan to one of your agent Dhrv (Contact No. [protected]), he assure me that the very next day the engineer will come and install the device, and after that cheque will be deposited in bank. I waited for two days, even did not go received a phone call from the executive. On 14th...

Even after talking to customer care, the problem is still unsolved. We have one request to activate our DEMO package of five days at our own risk. Even if speed problem occurs, we shall surrender cable, modem after 5 days. There is no end to this conversation until we get our DEMO pack activated. Local area team is mis guiding to you as our neighbour at 958 is using DEN internet. Now we are no more interested in using DEN or in the future....

Hi, Despite lodging complaints over phone and writing to customer care either technical team is not competent or not willing to get fixed my problem. Complaint ID (over phone) : ID483851 DT. 16-OCT-15 Complaint ID (over Website): IN491703 DT. 19-OCT-15 In addition, they have not delivered promo items while 3 months is going to complete. Regards, Jaideo Sharma [protected]...

I am very disappointed with the service provided by Den boom band. On 11th September 2015, I paid Rs. 2, 655 through cheque for three months plan to one of your agent Ravi (Contact No. [protected]), he assure me that the very next day the engineer will come and install the device, and after that cheque will be deposited in bank. Hoping that someone will turn up.I waited and even did not go for work however nobody turn up i did not even relieve...

I am living in pocket I/7, sector 16, Rohini, Delhi and using DEN cable network services .I am paying the monthly rent including service and entertainment tax . It has been noticed that service provider is not providing proper invoice for the payments made . I tried to contact DEN network company but they told me that if i want payment receipt than i will have to pay higher monthly rent . I suspect company is evading taxes despite of at consumers...

I am facing the problem in my router from the first day after installation and complaining about that to the customer care, they do register my complain but no executive/technician has come to see what the problem i am facing and next day they after complaining they always send me message that "Your issue has been resolved" without even visiting. I want my router to be changed as it does not work all the time, sometimes i have to be without...

I am very disappointed with the service provided by Den boom band on 29th august 2015, I paid Rs. 2, 655 through cheque for three months plan to one of your agent arum. he assure me that the very next day the engineer will come an install the device, and after that cheque will be deposited in bank. hoping that someone will turn up.I waited and even did not go for work however nobody turn up i did not even relieve a phone call. On 2nd of september...

Dear All, This is inform you that i logged the complaint regarding my internet connection shifting from Pin 110028 to 110052 but we have not receive any response tilll now i don'n know what is going on why you all of not transfer my connection .please let us know if any problem to shifting my connection below is the some case id for your reference Note :-If you have any problem to shifting my connection then lem me know so that we...

Dear Sir, We got Den modem installed as demo on 07/10/15 at 961, Punjabi Phatak Ballimaran Ch.Chowk.But it has not been activated till now. our user id moh_89850 pw 123456 On connecting, it says authentication problem. Many people here in punjabi phatak, Ballimaran are opting for DEN internet, but there is no facility of amplifiers here. So at least 2-3 amplifiers must be installed here so more consumers will increase and opt for DEN. Thank...

My self abhinav kumar Thakur. I have applied for a new connection and given cash of Rs. 2565/- to executive Ankur on 29th of June 2015. But connection is not available in my area. For this purpose I have called customer care many times to return my amount. Today I have call customer care and my call was received by Sonali and told me that my refund amount has already been dispatched on 11 Aug but, till now I have not received my amount....

Den provides terrible service. Internet connection goes down very frequently. I have called them atleast 15 times in a month to register my complain about the down connection and every time they give me the same answer saying there is some technical issue going on. Pathetic service. No resolution provided till now...

I have got DEN Boom Band connection after being harrased by MTNL connection for many many years. But DEN has turned out to be more pathetic. Frequent disconnection & non stable speed put you in question especially when you are making online payment / transcation. Be Aware before you get attractive because of freebies they are offering. NOT HAPPY...

its very disgusting the way all the executive handle the complaints. they only exchange the contact nos. i took the connection on 29/9/15 it worked only for 6 hours after that its not working till date. complaint no. IM456685 (Mr. Chander ). only looking for refund my money thats it....

Took services of DEN Broadband, whose sales people were hardselling in kalkaji area. Its been a month now and the customer care people do not answer . They have taken the payment with no connectivity given to the customers. Not sure if this is how Den Broadband provides services to its customers. Really unhappy with their brand performance, and in such competitive market if they are operating in such a way then good luck to their success....

Sir, the den internet connection i bought is working intermittently. it works for 15 mins.. then goes off for indefinte time, , then works for another 10 mins. i escalated this so many times but the issue is not getting fixed Please help. febin thomas [protected] complaint number from den # CAS-32409-G1G9...

Net is not working from last three days in one day so many complaints so many time call on [protected] they have not taken any action every time they say your complaints noted and it resolve in 24 hours but after 72 hours nothing has been done i dont want this co.service onwards please refund my money back

thanks
vikas
[protected]...

Dear Sir/Madam,

This is to inform you that i booked my boomband connection as on 30th Aug-2015 next day i.e 31st Aug-2015 you received a payment of Rs 2565 on same date i received confirmation mail from your side. Your Sales Respresentative Mr Sarfraz (m) [protected] provide a scheme in behalf of DEN Boomband when you paid 3 months advance rent than we will Received one month extra internet including Rs 1000 Jabong coupon....

Sir, this is divyendra bhadoriya i purchage an internet plane from den boom band .when i purchage it they promise to me that they provide 5mbps speed (30GB) after that 1mbps unlimited for four month.but after one month they fraud with me they are not providing. plz help me sir. they abused me also....