Deutsche Bank India Complaints & Reviews

Deutsche Bank — unused billings

Mujhe Year 2007 mai Deutche Bank ka Credit Card Mila jiska Use aur Bhugtaan mai lagtaar kar rahaa thha,
lekin Lagaatar mera balance badtaa gyaa fir mujhe dhanku bhare aur bhadde galiyo se bhare phone calls aane lage jinn ki recording mere phone mai hai.
Mujhe Mumbai se Deutche Bank ke manager ka phone aayaa jiss mai mujhe sorry kahaa gayaa aur kahaa gayaa ki mai 200/- only ka ek payment daal du to mera accout khatam ho jayegaa fir meri marzi ke mai card ko use karoo yaa nahi, maine 200/- ka ek cheque payment kiyaa lekin usske baad bhi mujhe abhi bhi regular statments aa rahi hain aur dhamki bhare phone calls jinki recording mere paas mojudd hai,
Mai inn phone calls aur statments se preshaan ho chuka hoon,
meri help kijiye inn musibato se chhutkara paane mai

Brother I was sure this was to happen to me also. I had used the card and purchased air ticket. and there was no bill for 3 months. and one fine morning i see that they have added up intrest and lat fees and sent me a bill.

As i said the bank was not sending the bill they said settle the account. I said I also dont want to continue with the card for this kind of billing. The amount was settled and the first payment installment was made. they gave me a settlement letter in white paper (Just Think a bank giving a letter on white paper). There was no details of signatory and address.

I called customer care and they said they have no clue of settlement. and till date i have been facing this. every time they call up and settle and then when i call up they say in customer care they dont have clue and its different division. and I have been receiving bills and they have piled up to nearly Rs. 20000.

Yet only 6000 is left back as per agreement

This collection agency call up at any time they want and even threatens to do when ever thry want to.

The banking has become unending hole.

They will disturb you till you give up. they dont have proper way to settle. and thik they can do as per their rules. why their rules?? why not one set of banking rules.

we customers dont have any say.

yet we pay the bank for what every service they give (be what ever they project)

Grievance Redressal

Deutsche Bank is committed to serving its customers and therefore your feedback and suggestions are o[censored]tmost value to us.


If you do not receive a response, you may escalate your complaint to:

Ms. Nalanda Kadam
Deutsche Bank AG, India
Private and Business Clients
PO Box Number - 8998
Sakinaka Post Office
Andheri (E)
Mumbai - 400072
Email: head.[protected]@db.com

If your complaint remains unresolved, you can further escalate to:

Mr. Manoj Naik
Nodal officer
Deutsche Bank AG, India
Private and Business Clients
PO Box Number - 8998
Sakinaka Post Office
Andheri (E)
Mumbai - 400072
Email: head.[protected]@db.com



We will attempt to respond to you within 7 days of receipt of your correspondence to Ms. Nalanda Kadam / Mr. Manoj Naik.



If you do not hear from us regarding your complaint within 30 days or if your complaint remains unresolved to your satisfaction you may choose to approach the Banking Ombudsman appointed by the Reserve Bank of India under the Banking Ombudsman Scheme 2006, at any of these addresses.

Address and Area of Operation of Banking Ombudsmen
Centre Address of the Office of
Banking Ombudsman
16
Area of Operation
Ahmedabad
C/o Reserve Bank of India
La Gajjar Chambers,
Ashram Road,
Ahmedabad-380 009
Tel.No.26582357/26586718
Fax No.[protected]
Gujarat, Union Territories of Dadra
and Nagar Haveli, Daman and Diu
Bangalore
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bangalore-560 001
Tel.No.22210771/22275629
Fax No.[protected]
Karnataka
Bhopal
C/o Reserve Bank of India
Hoshangabad Road,
Post Box No.32,
Bhopal-462 011
Tel.No.2573772/2573776
Fax No.[protected]
Madhya Pradesh and Chattisgarh
Bhubaneswar
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
Tel.No.2396207/2396008
Fax No.[protected]
Orissa
Chandigarh
C/o Reserve Bank of India
New Office Building
Sector-17, Central Vista
Chandigarh-160 017
Himachal Pradesh, Punjab, Union
Territory of Chandigarh and
Panchkula, Yamuna Nagar and
Ambala Districts of Haryana.
Tel.No.2721109/2721011
Fax No.[protected]
Chennai
C/o Reserve Bank of India
Fort Glacis,
Chennai 600 001
Tel No.25399170/25395963/
25399159
Fax No.[protected]
Tamil Nadu, Union Territories of
Puducherry (except Mahe Region)
and Andaman and Nicobar Islands
Guwahati
C/o Reserve Bank of India
Station Road,
Pan Bazar
Guwahati-781 001
Tel.No.2542556/2540445
Fax No.[protected]
Assam, Arunachal Pradesh, Manipur,
Meghalaya, Mizoram, Nagaland and
Tripura
Hyderabad
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad,
Hyderabad-500 004
Tel.No.23210013/23243970
Fax No.[protected]
Andhra Pradesh
Jaipur
C/o Reserve Bank of India,
Ram Bagh Circle,
Tonk Road, Post Box No.12,
Jaipur-302 004
Tel.No.2570357/2570392
Fax No.[protected]
Rajasthan
Kanpur
C/o Reserve Bank of India
M.G. Road, Post Box No.82
Kanpur-208 001
Tel.No.2306278/2303004
Fax No.[protected]
Uttar Pradesh (excluding Districts of
Ghaziabad and Gautam Budh Nagar)
and Uttaranchal
Kolkata
C/o Reserve Bank of India
15, Nethaji Subhas Road
Kolkata-700 001
Tel.No.22306222/22305580
Fax No.[protected]
West Bengal and Sikkim
Mumbai
C/o Reserve Bank of India
Garment House,
Ground Floor,
Dr. Annie Besant Road,
Worli, Mumbai-400 018
Tel.No.24924607/24960893
Fax No.[protected]
Maharashtra and Goa
New Delhi
C/o Reserve Bank of India,
Sansad Marg,
New Delhi
Tel.No.23725445/23710882
Fax No.[protected]
Delhi, Jammu and Kashmir and
Ghaziabad and Gautam Budh Nagar
districts o[censored]ttar Pradesh
Haryana (except Panchkula, Yamuna
Nagar and Ambala Districts)
Patna
C/o Reserve Bank of India,
Patna-800 001
Tel.No.2322569/2323734
Fax No.[protected]
Bihar and Jharkhand
Thiruvananthapuram
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
Tel.No.2332723/2323959
Fax No.[protected]
Kerala, Union Territory of
Lakshadweep and Union Territory of
Puducherry (only Mahe Region).
16. Substituted by Notification Ref CSD.BOS.No. 4736/13.01.01/2008-09 dated February 3, 2009

You have utlised the card for Rs.11137.16 rupees and repaid Rs.11010 nearly after 1 year. You have not bothered to pay any interest to the bank after using the money for 1 year. The bank have any way helped you by giving a settlement. Dont do such wrong complaints and dont spoil the bank's name. You have paid Rs.127.10 less than what you used. Who will give you such credit for 0% for a year.

NAZI BANK!! Deutsche Bank sucks!!

Dear Sir/Madam
I, Rahul Biswas one of the customer of your credit card(card no :- [protected]).i have taken this card on December 2007. surprisingly couple of week back(approx 3-4 weeks) i have recevied a message in my mobile that, due to some certain circular company stopped my credit card account immidiately.
So sir i like to know the reason of this matter and i also like to inthis case my portfolio can be reflected in civil. Please reply me immidiately.

Regards
Rahul Biswas

Note:- There was no outstandings in my card account.

credit limit of Rs 10, 000

credit limit of Rs 10, 000

FIRST I THOUGHT I AM GOING THROUGH THIS PROBLEM OF THIS LATE PAYMENT CHARGE TROUBLE, BUT WHEN I READ ALL THESE COMPLAIN NOW PICTURE IS CLEAR THAT DEUTSCHE BANK IS JUST LOOTING US. NOW WE WILL DO SAME WITH THEM ALSO JUST GO ON SHOPPING AND DON'T PAY.let them keep sending bill and sms.

sir, neither when you cancel nor when we cancel the card, ur name wont be in cibil if there is no outstanding.. only if there is any outstanding and you disobey to pay by cheating the bank.. it happens.. so pls dont worry... it may happened due to non use of the card or increase in ur exposure or due to some valied reason... we as an international bank has a decision making team who are very much experienced and will do the right thing... they work for the bank.

regards
ravindra AQM ([protected])
deutsche bank, chennai

*sent on personal interest*