[Resolved]  Dhamaalshop.com — Dhamaal shop is fraud and delivering non relevant products to users we need refund money

Address:New Delhi, Delhi, 110045
Website:www.dhamaalshop.com

Od:- raj bansiwal,
[protected]. 1 videocon 32"hd led tv rs. 6599+150 = 6749 shipping. Id:-
[protected]@gmail.com.
Kisi ko kuch nahi milne wala yaha se ye india he.. Ek baar jo hath se gya samjho gya koi help nahi karne wala. Im also waiting for refund last 2 month
I was book a videocon 32" led tv on 3rd march 2016.
Order id:- ds32500
Tracking no:- unidmsp100194
Now i chk dhamaalshop status (Luck by chance offer)
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Nov 5, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

This is in regard to your order no. DS32500 which you placed with our company Dhamaalshop.com on the[protected]:34 AM.

We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Gojavas Courier and you track your order in Gojavas Courier site. The tracking number is – 100194. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.

We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

Again, I thank you for bringing the opportunity to correct it.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Complaint comments 

Comments

Meine is company se videocon TV 6599Rs order kiya tha par mujhe 5t-shirt diya hai so Iamgoing consumer court please is company fake and 420 customer service is worst
Dear sir,
sir, i purchase to item in combo pack(sandisk 16GB memory card+earphones+charger) that wrong product delivered .The order number is DS33576 and payment id :[protected] so plzz...refund in my bank wallet ...that bank ac no :- [protected]

Pendrive and SD card

I have ordered a HP pendrive and a tracsend SD card both of 32 GB but i got kingston pendrive and it is not working also and sd card also not working on mobile. I dont know i want exchange or refund my money. Contact me soon as well as.
Email id - dh.[protected]@gmail.com
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Sir,

Please provide the complete details ware we can help you out regarding this issue and solve your's problems asap

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077
Hi Dear,

My name is Rajesh Bansal. I have order a Videocon TV online on website dhamaal.com. I have made the payment through my Credit Card, but till date I have not received the product. Even I called so many time at customer care no. but call has automatically disconnected after a message that " we will get back to you" but I have not received any call from merchant side yet. But no body call back.

Order Details:
Order ID : DS13286
Date : 15 July, 2016
Total Amount Paid: 6749.00
email: [protected]@gmail.com
Mobile: [protected]

Now I am going to register a complaint against Dhamaalshop.com. in consumer court and Cyber Crime. Please come with me to all. Contact me on above mentioned email and Mobile.

Thanks,
Rajesh Bansal
+91 [protected]

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