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DHL Express India Complaints & Reviews

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Last updated Dec 22, 2023
Complaints 466
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41
Unresolved
425
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DHL Express India
Customer Service Contacts

DHL Express India Phone Numbers

Toll free
1800 111 345
84
41
1800 200 1345
23
14
Phone
+91 22 6678 9000
30
28
Fax
+91 22 2825 4387

DHL Express India Website

DHL Express India Head Office Address

801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400099

DHL Express India reviews & complaints page 23

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L
lakshmiij
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered Courier

Address:Ahmedabad, Gujarat

Hi, I had sent a doc to South Korea on 29th and was promised by the company it'll reach the destination on maximum by 2nd April'13. But its 5th april today and no one has any clue where my doc is stuck, the status showed "shipment on hold" since last 4 days today it says "With Delivery Courier". My airway bill no: [protected]
They blame on wrong address which is not the case here. Ms. Pooja Gha from Mumbai...
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M
malini menon
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying Basic Rights of Customer

Address:Thiruvananthapuram, Kerala

Dear Sir/Madam,

I want to register a complaint against DHL Courier services, Kazhakuttam, Thiruvananthapuram – 695582 Kerala.
• Bad Service provided by DHL SERVICE: I went in person to send the gift to DHL OFFICE mentioned above in Trivandrum on[protected] as informed by their personal.
• VERY LATE DELIVERY: Watch was delivered on[protected], while I was promised a delivery on[protected].
• Damaged...
+3 photos
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G
gagan10789
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:Jalandhar, Punjab

144409
Address BLUE DART EXPRESS LTD
C/O J K ENTERPRISE
RISHI BAZAR
RURKA ROAD
Location GORAYA
Telephone Customer Service[protected]/88
Location[protected]/88
Poor customer service : People at this branch have no communication skills .they dont know how to response to calls, and questions. They have no idea how they make it too hard for ppl . i wasn't expecting them to...
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M
mn800
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden charges

Address:Chennai, Tamil Nadu

DHL has hundreds of hidden charges .

i ordered an item from a global online store worth 1700 rs approx and pid another 1000 rs for shipping . The item was a gift for my friend.
the item falls well below the customs/ duties charges because i made sure i read up about the limit. Gifts upto 10,000 are not charged duty. the online store also marked it as a gift but DHL held it for customs check for almost 4 days before...
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G
grharshe
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mis management and overcharging

Address:Maharashtra

26th April, 2011.

Respected Sir,

This is to invite your attention to an experience which needs to be urgently looked into and intervened by you. I had bought an advanced bicycle in 2008 from Schauff Gmbh of Germany for a price of 1373 euros. It served me quite well till recently when some technical problems developed. I tried to have the bike repaired locally but mechanics here are ill trained to handle such...
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B
Brother1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received a email

DHL EXPRESS UK
178-188 Great South West Road
Orbital Park,Hounslow
Middlesex
TW46JS

TEL:+[protected]

Motto: Always at your Service 24/7

GREETINGS FROM DHL EXPRESS UK



Attention;Graham Hills

Valued customer kindly provide the security keeping code of your parcel for verification on our database and if it corresponds with...
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K
kishor bhanushali
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY OF DHL AWB NO 5625872722

Address:Dadra & Nagar Haveli, Dadra and Nagar Haveli

Our machiery supplier has sent some parts on Friday 24th Dec 2010 by DHL, they have international account with DHL. The machine parts were very urgent for us, as our two machines were under brakedown due to parts which were sent by our machinery manufacturers in Taiwan. Today a delivery man Named Uday came today around at 12:30 pm, he asked our office person for the payment of Rs. 2720.00 by cheque, so our accountant told him to wait only...
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A
Amarjeet_Singh_7074
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay Delivery

Address:North Delhi, Delhi

Dear


Today ( 11 Nov 2010) finally i received my Courier on 5:15PM

It takes 6Days from DHL Delhi office to Customer premises
Its 10KMS away from my Residence . It takes 6 Days.

VERY GOOD < KEEP IT UP<
VERY EARLY & QUICKLY U CAN TOUCH THE EARTH.

I pay Rs.2976.00 to your person but where is the Govt Duty pay slip (Orig Custom slip) and this is the...
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A
aparna r m
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exploitation

Address:Ernakulam, Kerala

My name is Aparna and I was expecting a parcel from Italy through DHL (my birthday present) consisting of a mobile phone and 2 artificial jewellery. I was supposed to recieve my parcel on 04-08-10 and when i called the DHL customer care to enquire regarding the delivery time the customer care excecutive told me that i will have to pay a sum of Rs.10,987/- as the duty charge for the parcel. on further enquiry he said that DHL has already paid...
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S
Santhosh Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Offer Letter

Address:Palakkad, Kerala

DHL Express LTD UK
Orbital Park/ 178-188
Great South West Road
Hounslow, Middlesex,
TW4 6JS, UK
Tel: +[protected]
Email: hr.[protected]@gmail.com


ATTENTION: : SANTHOSH KUMAR.T.P,

DHL Express LTD APPOINTMENT LETTER (Soft Copies)

N/B: Contact the Immigration Attorney if the terms below and attached
are suitable with you. Indicate your telephone...
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D
DINESHAGRAWAL
from Dewas, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SHIPMENT AIR WAYBILL

R/S

sir we have one complaint that we courier one packet to brazil but they not received that packet till now
because they charge 100$ for receiving to that person. but the DHL courier servise told that u charged rs.3000 that we pay on 8.11.09 that the bill we attached plz find the attatchment . But when we find the bill over writing without our permission, and now they charged 100$ for that which we have not...
+2 photos
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N
NITIN R PARAB
from Mumbai, Maharashtra
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parcel not yet delivered

Dear sir

Now it over 10days i had not received the parcel by ems the tracking code is ee[protected]cn the tracking details shows it still with customs i dont know what is happening it arrived to mumbai customs on 2nd september 2009 but still they hadnt released the parcel as per the tracking record neither they informed me about the same.
Please advice what shall i do now

Regards
Nitin...
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J
JASVINDER SINGH
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent charges for university express

I was charged Rs 1088 for shipment air waybill (university express) by SHUTTLE EXPRESS, 4(GF), Rajendra Place, New Delhi-110008(Ph: 25748998, 25748084,[protected]. While it is clearly mentioned over DHL website that the cost is only Rs 990.
They gave me a bill(MR 13766) of their shop but refused to give me Shipper,s copy of DHL bill saying that DHL has now stopped giving copy to customers. He just gave me the tracking no-[protected],...
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G
Gandhi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Appointment letter

I got an Appointment letter from below mentioned mail, last week-30thAugust, 2009 they contacted me through mail and conduct examination/interview through mail. And on 3rd september 2009, I want to know whether this OFFER letter is genuine/ from your company/ your partner/your recruitment department. i contacted the phone which they gave in mail, but it was always busy. so clarify my queries asap.

Regards
Gandhi.M.Kbr...
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M
mohd. hamid ali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

our package is misplaced

hello every body,
the company misplaced our package if somebody have a package which named
MOHD. HAMID ALI,
3050 ELLESMERE ROAD,
APPARTMENT-805 SCARBOROUGH, ONTARIO, M1E5E6
CANADA,
+[protected]
PLEASE PLEASE CALL US AT THIS NUMBER THAT PACKAGE IS REALLY REALLY IMPORTANT FOR US
AND IT HAS 7 THINGS IN IT 5 INDIAN SUITS, LUNGI,HIKO SOMETHING.
THANK YOU VERY MUCH...
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S
Sayyed Vasim Pyaruddin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong fine- traffic police

Dear Sir,

I dont know if this works.... but still I would like to put down a few points from my side. Today 1st sept. 09, I parked my bike in front of State Bank of India well within Parking limits and there is no sign of NO Parking there and several other vahicles also parked. Our Smart Traffice Police and his Gundas came and picked my vehicle for no parking... on arguement the Smart Policeman asks me to do whatever I can...
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S
Shiuli Deb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Octroi charged....

I generally need to courier things to Pune to my friend... Hence, I had sent a USB Device. They asked me for Rs. 230/- as charges. The same was paid promptly.

However, they did not inform me about any octroi charges from Mumbai to Pune. The concerned receiver had to pay approx Rs. 100/- for the same. I had called the DHL Express Centre in Mulund (from where I had couriered the USB Device) for an explanation of the octroi charges....
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D
Dr. Kinnari Bhatt
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of communication about my overseas shipment

From Chennai

Dr.Kinnari Bhatt, Dated 12th Aug. 2009

B-9, Aishwaryam Phase III

DABC, Nollambur,

CHENNAI-600095

Tel[protected]

91-[protected]





To

The Manager,

DHL Ltd

Chennai



Dear Sir,



...
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A
Anoop Gupta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Material missing from the parcel

I had send a camera from New Delhi, India to Barcelona, Spain along with it tripod. Being tripod a long one I was charged as per the volume weight of the parcel but then the parcel reached to the destination the parcel was missing the tripod. The camera reached there safely but what about the tripod ? When I complaint this thing with the DHL they said that they have delivered all the things that was written onto your invoice. Is tripod not...
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D
deep
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Employment

I have recived oppointment letter from dhl Express uk Ltd. form Mr. Peter Fox, Head HR Dept. for post of Senior Production Engineer.
And they have ask to contact royal immigration for visa/ work permit in UK. I have already send the Signed oppointment letter. I just want to no whether it is fake or no....
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