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Domino's Pizza Complaints & Reviews

www.dominos.co.in

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Updated: Sep 14, 2026

Complaints 6604

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727

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5877

So far, so good. Domino's Pizza is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Domino's Pizza will keep up the work and continue to help more customers with their concerns even better 🤝

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Domino's Pizza reviews & complaints page 2

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Address: Survey No - 45, Shinde Vasti, Zolo Greentree Sairang gate, 1/2, Marunji Rd, opp. Balaji hospital, Marunji, Maharashtra 411057

Website: pizzaonline.dominos.co.in

Order was selected in dominos application and proceeded to pay and Payment successful via onine payment methods shown in Dominos application, however when returned back to dominos application showed "sorry, could'nt place order" and no order failed or order made in order history in the dominos application.

Need refund of amount Rupees 207...

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I tried to order pizzas of rs.449 from the Domino app on 10th February 8 PM. I used the PhonePe app for the transaction and money was debited from my account. But at that time order didn't go through. On the app, it said, "Something went wrong" and no order was registered. After that on the app, there was no proper customer service available to assist with this issue.

So I submitted a complaint on this forum...

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I placed an order of Rs.417 from domino's pizza and the amount got deducted from my bank account but the order was not placed....

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Ordered pizza from Domino's App on 21 January 2024. Paid online from Amazon pay UPI and the amount debited from bank account but still not showing any order in the Domino's application.

Called Domino's store and they are saying that they didn't receive any order. Also bank is saying that amount is paid to the name of Domino's.

So where is my money? I want my money back. Please resolve this issue ASAP....

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Address: Patna kanakarbagh

Dear Sir,
I am Kumar gourav ex employee of Domino's pizza Kankarbagh Patna as a Guest delight associate PT silver my employee code is 679245. I want to withdraw my PF amount. My PF NUMBER DU/19714/144526
Thanking you
KUMAR GOURAV
Employee ID 679245
Contact no [protected]...

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Hi
I have ordered pizza amount of Rs.579 at 25 Oct, 2024 through domino’s app.
The payment request was sent to PhonePe and transaction was successful.
Attached the screenshot but order was not placed.
Kindly refund the amount of Rs.579...

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Address: Jubilant FoodWorks Limited 15th Floor, Tower E Skymark One, Plot No. H â€“ 10/A Sector 98, Noida- 201301, U.P., India. PHONE +91 120 6927500

UNPROFESSINAL, UNETHICAL cheating practices at JUBILANT FOODWORKS / JUBLfood encouraged by senior most management:

(WATCH THIS SPACE FOR UPDATES)

- Delivery boy from Dominos KHARGHAR arrives at building well beyond the service guarantee timeline BUT manipulates the records at Dominos end to almost half the time taken to deliver (REFER : Screenshot already mailed earlier proving time of actual entry)
br...

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Date of incident: 11 July, 2023
Domino's stores address: Shop No. 3, Ground Floor, Jayanti Mall, Near Nagli Circle, Raghu Marg, Indra Colony, Alwar, Rajasthan 301001

I am writing to express my disappointment and frustration regarding a recent experience I had with your service. On July 11, 2023, I placed an order for three pizzas through the Domino's mobile app. The total bill amount was Rs. 378, which I paid...

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Address: Chandigarh University Food Republic Dominoâ€™s Pizza

The golden corn and onion pizza did not looked fresh including the toppings and the base, also the quality is getting worst day by day of the store...

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I got a egift card worth rupees 500 from my organization in Dec2022.
When I redeemed to place the order in one of the outlets in Nashik, I received only 41 rupees and remaining balance was asked by the Dominos team to pay. Argument happened between me and the store owner as I order the food within the balance limit, I have been following up with Dominos customer service team since then, mailed them multiple times, there no resolution...

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Delivery executive of this branch is very arrogant and showed very worst bad behaviour. He was unable to find the location and showed rude behaviour to me. If this is how your customers are treated, then no one will order in your store. I am really fed up with these disgusting people and their behaviour. Really thumbs down dominos. I didn't expect this kind of worst behaviour and response from your side. Hope you atleast return the money...

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Address: C5, 1st Floor, Saraswati Lok, Meerut, UP

On 7th Aug2022 I placed order (198) via application on my registered mobile number ([protected]) and got the order as well.

On 10th Aug2022 I requested for Duplicate copy of the bill for above order but till now I've not received any update or satisfactory response from Domino's

moreover I've dropped the email also in this regards via my email (ankit.[protected]@rediffmail.com) but issue not resolved yet....

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I have ordered dominos pizza 2nos in Zomato app 14/08/2022 7:43. After 2 hours Zomato as declared your order was delivered. But I have not receive any food and any items. Please take action. order number of Zomato is [protected]....

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Address: Old Khasra No-501 Min,(New Khasra No-583 K),Village Mauja Neeranjan Pur, Pargana, Kendraya Doon,Saharnpur Road, Opposite ITI,Dehradun-248003(Uttarakh

I placed an order on 07 August 2022 but didn't get any invoice over mail or phone. I contacted on this number [protected] they cut my phone in between.
Now how can I get the invoice? it's amount 5972 INR.
Order detail attached in the screenshot....

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Address: Barwala Road, Dera Bassi, Punjab

I placed order at dominos at 3:30 in dera bassi Punjab. There were no updates about tracking. after half hour i tried to call them at the dominos store. Phone number was invalid. After that tried to chat on dominos App. They were not responding after half hour i got reply, "Thank you for chatting". Didn't get any response to solve the problem or look into the problem. After 1.5 hour later, i was able to contact them at same number, they picked...

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I had placed an order for a different product and even paid extra money for it. I received a wrong order and when I complained about it, they put less than half of the total amount in the Domino’s App wallet....

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I encashed my axis Bank rewards into Domino's voucher. Now when I am trying to encash, Domino's app not accept saying that it is invalid.

Don't know what to do...

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I ordered a pizza worth rs. 269.20 from Domino's. Their delivery partner took too long of 1 hours and 30 min late delivery.
After i opened my packet i saw the whole thing was messed up in a manner which looks like the total waste of money.
Please refund my money and take your messed up pizza back....

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I placed the order of 1 pizza mania-paneer and onion and 1 pizza mania- onion and the payment was made through gpay and the amount was also debited from my account and after that the order was not accepted/confirmed.
Date of order placed: 14 January 2022...

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Address: Dunlop, B.T. Road Kolkata

I had ordered a pizza on 8th December 2021 which had "30 minutes delivery guarantee" and it reached to delivery more than 1 hour late. So Domino's failed to keep the promise of not being able to delivery with 30 minutes . Domino's refund the amount if it fails to deliver on time. I have mailed everyday to Domino's but the problem is not resolved till date I am given fake promises everyday by mails and calls from Domino's...

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