Domino's Pizza Complaints & Reviews

They forgot to prepare after waiting for 40 minutes, they told me to wait another 15 minutes, my refund has not done till now...

An order was placed for two pizzas via swiggy for Domino's on 2 Jul at 1330 hrs.
The delivery agent named Sharad ([protected] phone number) called and said that he is reaching in 10 min and he marked the pizza delivered on his side. We kept waiting for around 45 min with no pizza or any information.
On contacting the delivery agent repeatedly the message came as number does not exist. On contacting swiggy they asked for order...

An order for two pizzas was placed via swiggy for Domino's on 2 Jul at 1330 hrs. The delivery agent called to say that he is reaching in 10 min, and he marked the pizza delivered
However after this his phone number became non existent and we kept waiting for any news regarding pizza for around 45 min. On contacting swiggy, they asked for order number shared by Domino's on message, which was never shared on our phone
So we...

I order on 29 jun 2023 at 13:54 from dominoz delivery app my order no 73. But my order not deliverd. But the chaeges of the order debited from my bank account. I hope you do as soon as possible about my concern...

On 25th June 2023
by 7:45 pm i had booked and advance order for Pizza amt 471/- and the delivery time was selected for 9:45 pm for delivery by it dint turned up .
We called the restaurant no one answered the line,
We called the customer support's toll free number, the restaurant dint even picked up the call of the customer support team
Finally they gave us the phone number of the restaurant manager's phone...

I ordered my pizza at around 1:45 a.m. on 26th June from Paytm app. My money was also deducted but when I checked on Domino's website it was showing no order I refreshed it many time but it was still showing no order .

Hoping for a refund of 158 ruppees asap ....

I ordered my Pizza from Domino's at 1:45 am on 26th JUNE through PAYTM .
My money was deducted but when I checked my order it wasn't showing at all .
I refreshed it many times but there was No Order details.

I'm hoping that I'll recieve my refund as soon as possible....

I ordered my pizza at 9:44 p m and got the delivery at 10:30p.m . Domino's charged extra amount for the carry bag but it wasn't delivered in it....

This is the worst experience i ever got from dominos.

I have place the order on 27th May (Refer attached screenshot for details).

After placing the order, i was communicated by the restaurant that PANEER is not available. So they asked me to order something else, then I asked him if paneer is not available them please cancel my order. So he said ok I will. After 10 min again I check and called the restaurant...

Order ID[protected]. Didn't receive order on 12328, DDU-HWH express and the payment is also done of Rs. 408, what kind of service is this? Please refund my money back. I was waiting on that food....

Hi,

I visit in Kurla West Domino's.

I want to buy meal for 1 person but they said not available but same time they provide other customers meal for 2 person and above category meal.

I completely disappointed for this type of service.

Customer service also redicules

Regards,
Sameer Pawar...

I ad received my order after 40 minutes being late and my slip is DPI165769 ORDER 18 for the pizza I received being late stale and it was burnt too I had photos clicked with me .I want refund as I had ordered of 219 rupees I am unable to add photos due to size exceed ..
I am very disappointed and sad as guests have came in our home so I ordered and I received this one and I want you to take strict action and raise a refund in my concern...

I place order on 8.35 pm and its 11 i still not get mty order kindaly refund or cancel my order
snehlata [protected]

its 30th may and i still not get payment for my cancelled order.
u there for fraud?

concern ref number[protected]

i neither get any refund not get any call from ur end, i need my payment in my wallet,
everytime they call and misguided me, from ur end and...

I place order no 225 on 8.35 pm on 21 may, its 11 pm and i not get myt order still, kindaly refund my money to my wallet when i call no one pickup and no one responce, also i not get my order, i complain online payment fraud on my credit card gopesh [protected]...

I ordered few stuff from Dominos costing around 347 rupees ...i prepaid it ...then after around 45 mins I got a call from mehdipatnam Domino's that they could deliver it to the place I ordered from..and that they'll cancel it ...i was fine with it..and they said the refund would come within 48 hours by here iam after calling a million times they always tell that they'll call back but they never do...and it's been 5 working days and I didn't...

Order no 116 yesterday i order dominoz piza but my order not delivered my place and money also not refund...

I ordered a pizza on 24th May 2023, 6: 24 pm . It get dispatched but didn't get delivered. I contacted the store and helpline but they didn't respond....

I had ordered 2 pizzas through zomato . After 1hour 30 min the store contact number was switched off and the branch -Wilson garden, bangalore. Did not communicate. I personally went to the store and picked the cold pizzas. Worst service....

I want my money back, either i will escalate further
Product quality worst
Contact centre person is not able to support us
Shameless atitude done by team members...

I place order no 225 on 8.35 pm on 21 may, its 11 pm and i not get myt order still, kindaly refund my money to my wallet

gopesh [protected]...