Domino's Pizza
Domino's Pizza India
Customer satisfaction rating: 12%
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5693
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Domino's Pizza Customer Care

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Address
No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India - 560004
Landmarks:Opp. to Shekar Hospital

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
202
down
127

Fax:
Fax:
+91 12 0439 6946  
+91 33 257 7593  

Additional info

Regional Domino’s Pizza Contact Numbers

Delhi

+91 11 68886888

Faridabad

+91 129 6888 6888

Mumbai

+91 22 6888 6888

Jaipur

+91 141 6888 6888

+91 120 6888 6888

Hyderabad

+91 8415 6888 6888

Chandigarh

+91 172 6888 6888

Agra

+91 562 6888 6888



Ghaziabad Office

AF 1-3, AF 46, 47, Aditya City Center Mall, Plot No. C/GH – 3, Vaibhav Khand, Indirapuram, Ghaziabad – 201014, Uttar Pradesh



Kolkata Office

P -10 A, 114B, Prince Anwar Shah Road, Beside South City Mall, Kolkata - 700068.



Mumbai Office

Office No. 101 & 102, Ground Floor, Timmy Arcade, Makwana Road, Marol Naka, Andheri (E), Mumbai – 400059



Bengaluru Office

1573,1st Floor, Sector 1 (AGARA), HSR Layout, Bengaluru, Karnataka - 560102



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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12%
Complaints
5693
Pending
0
Resolved
658
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So far so good - The company responded to our notifications and is working on resolving complaints.

Domino's Pizza Complaints & Reviews

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I ordered a margarita pizza which was not cooked properly and didn’t have red sauce inside the pizza it was dry and ther...
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I stay in Baghajatin, South of Kolkata. The store 5 min away from my house is closed for last 3 months. I cannot order any pizza online or by call which is a bit further like 2 kms away. Please resolve the issue so that I can get pizzas delivered to my home from other outlets.
Jul 11, 2021

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    I've been trying to order online, but most of the time it show's "store is offline" which I don't like. I'm from itanagar...
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    Trying to place oreder in dominos app, money was debited from account through Paytm..but order is not placed....
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    Already raised a complaint verbally and by feedback. On 2 july 2021 I pleased an order (Order no. 203, Contact no. [protected]), in that i received smelling veg burger. I called to store and tell them all but the store manager told me okay i wil send the delivery boy please handover the Product. once I returned the product i didn't get any response by his side.

    It's very disappointing.
    I think I have to connect with consumer court. If you are sending expire or smelling product might be i have to face health issue like vomiting or food poisoning. Who will responsible for that.
    Jul 07, 2021

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      I had preordered pizza at evening 8.30 and the amount deducted and the status of order in the app is "pending confirmation".br...
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      I order pizza from Domino's Raju park khanpur but unfortunately they deny me to delivery just because they dont want come i waite for my pizza almost 55 minutes then I recieved a call from delivery local boy like bhai pizaa lekar kaha aau i ask why u are late I mean it's 30 min guarantee pizaa that's why I order atleast tell the pizza is late so I wait but u guys don't think so there is no store no I mean no is discontinued.i complaint to times on Domino's and one mail but resolution they said our senior department calls u but no call I recieved it's reall harash situation that no one is there where I tell all this that what happen so pls take action on it
      Jul 05, 2021

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        [Resolved]

        Hi. Today on[protected] time 3:02 pm I was ordering Indi Tandoor Paneer medium size from gurgram sector 5 . Pin code is 122001. I was using dominos android app to order it. App version is v9.2.40. Grand Total was 411.95 . I choose icici netbanking to pay. Transaction was successful but order failed and it is not showing refund money and I did not get any mail regarding this. My transaction id is [protected] and my mobile no is [protected].
        Now I am stuck how can I take refund as 412 rs has been deducted from account. Please help me out on this.
        Jul 14, 2021
        Complaint marked as Resolved 
        Checked my account and got my money back on 7 July 2021
        Jul 05, 2021

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        Domino's Pizza customer support has been notified about the posted complaint.
        Nobody contacted from Domino's regarding the issue until now.
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          I had ordered for pizzas online from the dominos pizza website. The total bill amounted to rs. 462. I had paid the amount via UPI Gpay.The transaction was successful but order not placed. The amount was debited from my account but my order was not confirmed. I had placed my order on 4/7/2021. Refund was promised within 3-5 days but i haven't received it yet. The transaction number is[protected]. Could you please look into the details and give me a reply.
          Jul 04, 2021

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            Hi
            I have placed order for 21:00 hrs via dominos app for rs2000 but still showing pending confirmation
            Please...
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            I order pizzas on 1st july and it was of rupees 450 ..my money has been debited through paytm up but the order was not placed...
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            Hi this is Arick, , i ordered Margherita Medium Size on 29.06.21 .
            The delivery time claimed in app was 3.58pm
            But it reached me 4.20pm
            The whole pizza was freezy, , but due to Cod i was forced to accept & at that very point i consulted store manager, and he told to pay whole amount, , , & The refund will be credited to my Dominos Wallet within 2-3 days, , ,
            But it had been 4 days since i ordered & Still no proper reply by the employee, ,
            They kept lying that credit has been transferred to my Wallet but it not showing ...

            Being an India Citizen i hope that Authority of Dominos India Will Solve my problems..
            Thanks
            Jul 03, 2021

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              I orderd pizzas from dominos and paid via gpay, but the order failed and hasn't been refunded yet. It has been over 6 days....
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              I ordered pizza on 13/6/21, got half an hour late, so delevery boy said we will get back refund, but still haven't received refund back
              Jul 02, 2021

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                Hello Team, tried placing order online using Domino's application. Amount got debited from the bank account but order shows still pending. Could you please check and initiate the refund ASAP
                I choosed Amazon pay for this transaction
                Jul 02, 2021

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                Domino's Pizza customer support has been notified about the posted complaint.
                Transaction Id:[protected]
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                  No cheese no oregano
                  Kaccha maida has been served
                  I warned them bfor billing to add cheese but priya replied...
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                  I ordered deluxe veggie as I am a vegetarian
                  Dominos supplied non veg pizza
                  Someone called biswajit calls and tells packing mistake
                  Jun 27, 2021

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                    Hi, I ordered a Farm House pizza cheese burst through Dominos app..but money for deducted from my upi account and order was...
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                    I paid for takeaway from online net banking and the amount was deducted but the order on the dominos app is not confirmed.
                    When will I get the refund?
                    Jun 27, 2021

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                      Today I visited dominos at Kolkata(esplanade) near empire cinema Hall.
                      A staff named Alisha Hussain was extremely rude...
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