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DotZot Complaints & Reviews

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Last updated Nov 21, 2022
Complaints 445
Resolved
265
Unresolved
180
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DotZot reviews & complaints page 19

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S
Saurav Nagraj
from Pune, Maharashtra
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Return product

Address:Pune, Maharashtra, 411014
Website:DotZot

I order combo of 3 sweat shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. Return the product and refund money. My oid l[protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt. Please retune my money at1099rs only......
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R
Ramamurthy.kn
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Consignment number is: 700008257229.

Address:Bangalore, Karnataka, 560037
Website:Whaaky.com

I didn't received the above consignment yet even after 10 days it reached to ur whitefield office. plz arrange to deliver it to me tomarrow without fail.

this is the second time iam facing this problem from your service.

note my number= [protected] and my number is changed to this recently. so plz share the same with the delivery person and do the needful....
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A
Aldrin Manoj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Not yet delivered even though the status is 'Out for delivery' from 2 days

Address:560092

The Order was placed on 20th December 2016 and it has been almost a month. I have been tracking the shipment and currently the tracking status is in 'Out for Delivery' from 10th Jan 2017. I have not got any intimation regarding the shipment in the form of mail or SMS. I have sent repeated mails through the DOTZOT customer Care but i have not received any information regarding the shipment.

Order Date : 20th December 2016br...
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J
Jane Lalrinawmi
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Order not delivered

Address:796081
Website:dotzot.in

I ordered shoes from shopclues and it was carried by dotzot and already out of delivery. But still i didnot get my product. I want to get my order as soon as possible. Please try to deliver to me as soon as possible.. If i didnot get within this week it will be not usable. So please try to deliver to me within 3 days from today. Please tell me about my order....
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J
jhon556677
from Pauni, Maharashtra
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Return product

Address:416112
Website:www.onlinecluse.com

I order combo of 5 pure cotton shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. Return the product and refund money. My oid l[protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt. Please retune my money at1099rs only...
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S
Sambit Kumar Prusty
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Phone from shop clues not received yet

Address:Kendrapara, Odisha, 754215

Hi i have not received my package but i just received a message from dotzot saying that my package has been delivered.. How is that possible.. I have been home all day and no one has come to deliver my package.. This is very disappointing. Pls check and deliver my package and update the incorrect status.
I also received a message from shopclues saying congratulations on receiving my product. But i have not received anything.. Pls...
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D
devarsi
from Guwahati, Assam
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Product dispatched but not delivered at my end

Address:Kolkata, West Bengal, 781006
Website:dotzot.in

Zotezo had sent a item with no. Order id:[protected]... Through dotzot tracking no.[protected] on 5 th september... But they have not delivered the item till today 2/12/2016... I want action to be taken... I want the money or the product... Please help... I want action to be taken... Why taking so long... I have been sending messages and messages to zotezo... No one replies... I think i have to take much stronger action if it is not resolved......
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J
from Kanpur, Uttar Pradesh
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"PRODUCT NOT RECEIVED"

Address:Lucknow, Uttar Pradesh, 226016

A per my order no S[protected] i will place 2 orders on 02/11/2016.
the first one is received from Aramex on 17/11/2016 and the second one from yours are not received to me still today.
If there are difficulties to delivered my order than please refund my money.
In my order which i placed were 1 shoe and 4 other accessories are there.
after placing the order 27 days are gone and i still not received the order. So...
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B
Bijumon Mathew
from Palackattumala, Kerala
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Delivered product - lotto oval blue leather strap analog - watch

Website:www.dotzot.in

Order no:awb[protected]
I ordered three lotto oval blue leather strap analo. But i got only two. One of them is not working.in the cover of the parcel, quantity of product is written as 3. But only 2 is inside. Please refund the amount or repair the product and give one more product.
My phone no:[protected]
My email [protected]@gmail.com
My address bijumon mathew
Areekkattu, ullanad
Kottayam,...
+5 photos
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N
nadeem lakhani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud they changed invoice copy and Barcode and mobile cover replaced with some used mobile cover

Address:Thane, Maharashtra, 400612
Website:Instagram

Dotzot is worst courier company my cod parcel with Consignment no:- I[protected] booked from Mumbai on 7/11/2016 ans was at destination on 11/11/2016 they finall made DRS copy on 14/11/2016 but due to currency problem i had mailed to Mumbai RO to convert into Prepaid with ₹0 Invoice Value they did same day from then after i am mailing each and every day to deliver parcel but they was just giving fake hopes its wil be delivered or exuse...
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S
Saurabhghiya21
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No update of parcel

Address:Dausa, Rajasthan, 303303
Website:DOTZOT

Parcel Number :[protected]
my parcel was shipped on 28 OCT and still not delivered. No delivery person contacted me and no update on the parcel. there was update on parcel status also till 2 days back when i got a call from someone of DOTZOT which asked if i have received the parcel which i did not then they updated the status in back date of 14 NOV as in destination area.
i have not received any update on the delivery and...
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S
sriji369
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent change of invoice and collecting higher amount for cod

Address:Thrissur, Kerala, 680005
Website:dotzot.in

I had ordered with http://patanjaliayurved.net/ with the Order ID: 23677 and the AWB number i got Via sms was AWB I[protected]. The SMS they send was for Rs 2852 which i paid and the Customer Copy of Invoice was for 1180. When enquired they said they have a different Computer Generated System where they get the exact amount to be Collected and they made me Pay 2852. Upon Checking the Delivery it was not the order I placed which made me realize...
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Address:686538
Website:DOTZOT

My Dear,

I didn't got my parcel,

One corrier person who is called me on 9/11/2016 ( His Pnone No [protected]) and tell me, it will deliver my place on 10/11/2016.
On 10/11/2016 i called him and he is telling it will deliver on 11/11/2016. Again i called him on 11/11/2016, he was telling to deliver on 12/11/2016( Today)
I just called him again, he is telling it will deliver on tomorrow ( Sunday)br...
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K
Kailash676
from Jhunjhunun, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products not delivering at mentioned address by your delivery boy.

Address:Pali, Rajasthan, 306104

Our products id is[protected] named kailash mehta, place sojat city, District pali, RAJASTHAN, contact [protected]

Your courier delivery boy uses abuse language and refuses to deliver the ordered products at mentioned address saying that i am standing at this point i[censored] want come and recieve your parcel, we said to deliver at our address then he say that i dont have so much time to deliver EACH parcel at indivisual house....
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Address:Lucknow, Uttar Pradesh, 226020
Website:dotzot.in

Sir
This is with reference to the product purchased from dotZot on 28th Oct 2016 with tracking id OID425394
The shoes purcahsed from dotZot is not as per the brand, color and the product also is not as shown in the image .

So I request that kindly send the procedure to return the goods

My email id us [protected]@gmail.com

Thanks
Umesh Patel
[protected]...
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G
gulistha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change my shoes delivery time

Address:Mumbai City, Maharashtra, 400017
Website:[email protected]

Hi
Sir Iam book one shoes orangesshoe
[protected], 82 size 6 number. But deleverd shoes is totally deferent ..Black and red shoes . Size 8 number. And prize300. Iam really dispointed for this shopping. ...Dotzot ... sir kindly help me as soon as ... Iam very very thankful to...
Plz exchange this product ...
Mobile number [protected]
Name Muhammad umar...
+2 photos
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R
Rahul Shelke
from Mumbai, Maharashtra
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Return of shoes with tracking id oid422482

Address:Thane, Maharashtra, 421306
Website:Dozot

Sir
This is with reference to the product purchased from dotZot on 28th Oct 2016 with tracking id OID422482.

The shoes purcahsed from dotZot is not as per the size and the product also is not as shown in the image .

So I request that kindly send the procedure to return the goods

My email id us [protected]@gmail.com

Thanks
Rahul shelke
[protected]...
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R
Rajesh Raje
from Ernakulam, Kerala
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Couirer person very rude. don't know how to handle a customer

Address:Tiruvallur, Tamil Nadu, 600053
Website:dotzot

I purchased a product from bookmyoffer website and it comes through your courier services. Today morning one of your deliver boy called me requested for a landmark and i informed everything but none came for more than 5 hours and since i have to go out i just called that number and asked him when will you came and he was very rude to me. "we called you we will come" this words in rude manner but still i said him we will leave in 1hour then...
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P
pratap
from Hyderabad, Telangana
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Consignment No:700007067613 still not delivered by DotZot courier

Address:Hyderabad, Andhra Pradesh, 500055
Website:DotZOT

Hi Team

I have purchased bedsheet online from Whaaky .com ( online store) and paied the required amount .It is almost 1 month still i have not received my bed sheet.I tried to reach out Whaaaky and they say that it is already with DotZOt and told me that they will delivery shortly but still i have not received any courier from them inspite of many followups.
The dis pact date was[protected]:12:09.0 in Whaaky site...
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S
Sourabh Golyan
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received parcel

Address:Hanumangarh, Rajasthan
Website:WWW.DOTZOT.COM

My airway bill detail is[protected]. I had orderd a sandisk pendrive on 17 september 2016 through ebay india. I not receive my parcel yet due to poor services of dotzot courier company.
Wherease, ebay sent me message for sucessful receipt of order but i not receive d any parcel from your courier company. Kindly look into the matter and take action against your company staff. I hope you will pay attention towards my request and not...
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