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DotZot Complaints & Reviews

3
Updated: Nov 21, 2022
Complaints 445
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265
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DotZot reviews & complaints page 16

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J
josaries27
from Lala, Assam
Nov 1, 2017
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Address: 788819
Website: dotzot.in

I have made an order in an industrialbuying.com. And the product was courier through dotzot. It was dispatch on 24th oct, 2017 and still not yet deliver. When i do the tracking in dotzot official website it reach guwahati 0n 25th oct, 2017. But after that no more updates.
I have even file a complain in their website there is no respond. So, please help me in delivering the product at an earliest.

Order and tracking details refer attachment.

Regards
Joseph
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    Srivatsav05
    from Coimbatore, Tamil Nadu
    Oct 26, 2017
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    I have ordered the product in firstcry.. It is couriered through dotzot. It been almost 8 days.. I haven't received the product. Whole tacking the status it's written as undelivered due to cid (Office closed or locking door). My order number is 2147046qr29064591.. Shipment is awe num is[protected].
    Please help me to deliver the order as early as possible..
    DotZot customer support has been notified about the posted complaint.
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      debashish_jena
      from Churachandpur, Manipur
      Oct 21, 2017
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      My name is debashish jena. I have ordered a sparx sandal from flipkart.com on 12.10.2017. Its been 10 days but i have not received my product. When i tracked my product, i found this written - "undelivered due to cid - receiver not available or out of station"
      Dotzot tracking awb no. I[protected].

      Please help me to notify dotzot.
      I want my product as soon as possible.
      +1 photos
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        P
        Pp kumari
        from Hyderabad, Telangana
        Oct 19, 2017
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        Address: 5000055

        Dear team
        Tracking id[protected] by amazon 3party seller kapsons posted the order through dotzot.

        We didn't receive the order and in tracking status it shown as out to deliver.
        At 11pm night they updated status as off door closed. But we already mentioned to give deliver in off timings 9-6 pm.
        Even next working day also they didn't submit the order.

        Please try to deliver the order asap.

        Thank you.
        DotZot customer support has been notified about the posted complaint.
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          D
          debarpito mukherjee
          from Kolkata, West Bengal
          Oct 11, 2017
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          Address: 700039
          Website: Shopingdeal

          I have been given a fake product. I want my 3300 bucks back and you can take the fake product. Otherwisr i will lodge a complaint with the police and consumer forum. The site selling it is shopingdeal. Reaolve it as soon as possible. It doesn't resemble the original bose product shown in the picture in any way. The courier number is i[protected]. The person who delivered it was subho paul.
          DotZot customer support has been notified about the posted complaint.
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            S
            Shaverma
            from Zamania, Uttar Pradesh
            Oct 10, 2017
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            Address: Lucknow, Uttar Pradesh, 226012

            Dear,

            I have submitted my complaint for the product change. I buy from your website cicret bracelet but product which i taken it was wrong. You send me smartwatch. So i need i[censored] return my amount or send me a right product.
            I send u detail which product u send me.

            Product name:- smartwatch
            Order no. :[protected]

            Please send me right product or refund my amount.

            I need cicret from your side.

            Shailendra verma

            Lucknow-226012

            [protected]
            +2 photos
            DotZot customer support has been notified about the posted complaint.
            Oct 07, 2017
            Saurabh Dohare007's response
            The agent who is going to deliver the product to me is rude.he is saying dat i will not deliver the product at your home come nd take from me.
            The agent who is going to deliver the product to me is rude.he is saying dat i will not deliver the product at your home come nd take from me.
            this is totally wrong.kindly please take a look towards it.
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              A
              ananta kishor nanda
              from Raiganj, West Bengal
              Sep 30, 2017
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              Address: 754209

              Sir i ordered a phone on shopclues and it was coming through dotzot. But when it arrived at salipur (Odisha) branch they kept it pending for three days and mentioned in status that they tried to reach me where as they didn't. And today a call came to me and he said that you have to come to such place to receive product. But the place is much distance from me and i think it is not safe to me. So i said him to deliver it at my given address. But he said he couldn't and will return the product. Plz sir help me to get that product. This is my order no sir
              I[protected]
              DotZot customer support has been notified about the posted complaint.
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                T
                thejas y.n
                from Bengaluru, Karnataka
                Sep 26, 2017
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                Address: Surat, Gujarat
                Website: [email protected],[email protected]

                I have booked fastraack watch from frontfashion... And
                Delivered from dotsot... The product delivered to me is another (Used watch) wat i booked in online... So it as frauded to me... So now i want to cancellation this product...@i am lodging complaint on particular companies and services that they have playing @fooling to customers feelings and time.
                DotZot customer support has been notified about the posted complaint.
                Oct 04, 2017
                Rejabul Islam's response
                if your company are fake
                I Order Sumsung Power Bank, 128GB Card, 64 GB Pendrive But
                I received all are Damaged Power bank, 64 gb Card, & One Headphone
                Why?
                Please Return your Goods & Refund my Money 1049/-
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                  S
                  Sadeek Ali
                  from Barpeta, Assam
                  Sep 24, 2017
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                  Its been 6 days of shipping. And the tracking says its out for delivery in guwahati 2 days ago. While i stay in dibrugarh, how can a product can be out for delivery in a other district. I am very much disappointed with the way of your delivery system. Hope at least i get my product. It was a prepaid one. I will wait for my reply.

                  My order no. Is vf54993

                  Thank you
                  DotZot customer support has been notified about the posted complaint.
                  No response till now, worst service
                  I Order Sumsung Power Bank, 128GB Card, 64 GB Pendrive But
                  I received all are Damaged Power bank, 64 gb Card, & One Headphone
                  Why?
                  Please Return your Goods & Refund my Money 1049/-
                  Bose Bluetooth speaker order no - 2525
                  My account no:[protected] babu
                  Ifsc :SBIN0020096
                  BRANCH: MOULALI
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                    S
                    Sujithos Os
                    from Palackattumala, Kerala
                    Sep 14, 2017
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                    Address: 686633
                    Website: DotZot

                    I given the the order item full complaint item damaged
                    This very cheating your side more time call to your company contact number but not responding. And delivery boy not know your responsibillity we can order item full complaint memmery card dummy you have given chargabile baltery not working and this compopack you wil see the item blutooth head set but your side given food pathe sale cheep head set
                    This cheeating so pls replace the correct product
                    +1 photos
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                      Tanishka Saxena
                      from Hyderabad, Telangana
                      Sep 12, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500001

                      I received rayban sunglasses on 11sept2017, when i opened the parcel i found the the sunglasses are damaged and the product which i ordered is not the genuine one... I tried calling to toll free number to register the complain but no one responding the call... I request the team either to rectify my complaint if not then i have to approach consumer court for further action... I wonder how can this people cheats there customer so openly... I request all my friends never to use such fraud websites... Awaiting for immediate response...
                      +1 photos
                      DotZot customer support has been notified about the posted complaint.
                      I have oder for projector watch, but still I have not received, kindly delivery as soon as possible.
                      Order number:-[protected]

                      Regards
                      Dilip
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                        S
                        streamlet surong
                        from Kolkata, West Bengal
                        Sep 11, 2017
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                        Address: 793001
                        Website: dotzot.in

                        I have bought datawind keyboard through datawind which courier is dotzot courier... Instead the day of delivery on 9/09/2017.. No one contacted me for delivery.. After some hour i got a message that i refused my delivery.. How come it happen without contacting a person they refuse by itself of delivery.. After they asked a reply back message if i want my delivery back within 24hours... I sent that message but no one respond till now.. Please deliver my parcel my tracking awb no[protected] and my reference no ccp8t2l2-1 please resolve my issue
                        DotZot customer support has been notified about the posted complaint.
                        Sep 19, 2017
                        Rejabul Islam's response
                        Please send my original booking product, other wise refund money Rs.- 1049/-
                        [protected].This is my tracking no.with DotZot courier service.The status has been updated as incorrect address.i cross checked the address and it is perfectly fine.In past 20years every courier service has been able to deliver with this address specification. Also I tried calling customer care number of times but no1 picks the call.
                        I have booking a combo package, where a samsung 25000 power bank, 128gb card, & 64gb pendrive, whereTrack using AWB I[protected] dotzot.in. but I have received bad conditions 25000 power bank, head phone & 64 gb card, those are bad. So please refund my money or give original products.

                        complaining regarding delivery - Comment #2856769 - Image #0
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                          C
                          Chethanlgowda97
                          from Bengaluru, Karnataka
                          Sep 11, 2017
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                          Address: 560073
                          Website: Google

                          Giving of all duplicates products that is plastic products so please please return our money 💰 💰 back... Our duplicate product are2500mah and 64gb pen drive 128gb memory card sir please please return our money for us we are trust you please please don't neglect my complain about our products and i will tell for all my friend not to trust online shopping because of getting duplicate product
                          DotZot customer support has been notified about the posted complaint.
                          Sep 11, 2017
                          Updated by Chethanlgowda97
                          Sir please please return our money for us we are trust you please please don't neglect my complain about our products and I will tell for all my friend not to trust online shopping because of getting duplicate product
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                            V
                            vs harshini
                            from Khammam, Telangana
                            Sep 10, 2017
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                            Address: Khammam, Andhra Pradesh, 507003
                            Website: dotzot.in

                            I have ordered products from biotique advance ayurveda, it has been many dys still i didnt recived my products through the shipping patner dotzot, moreover while tracking my product it is showing that the product have delivered, even they didnt contacted me. How could any delivary services can delivary without contacting the custmor. So please sort out the problem. Hope my problem will slove soon.
                            DotZot customer support has been notified about the posted complaint.
                            Revi Warrier
                            2:44 PM (17 hours ago)

                            to support
                            sir i had booked one mobile from whakky which was shipped 5 days
                            back.i diddnt received the same yet.my order no is- S[protected]and
                            mobile no [protected]
                            plese solve the problem
                            REVI N.V
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                              P
                              Pukar Sharma
                              from Kolkata, West Bengal
                              Sep 7, 2017
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                              Address: 735220
                              Website: dotzot.in

                              I bought a motor from ebay on 26th of august and it is shipped thru dotzot. It took a long time to reach their destination office and their staff is supposed to deliver it to my home.in the meantime, i was also tracking the awb. But then the following day i checked the status update it shows "undelivered due to cid - receiver not available or out of station" but no one has contacted me so far. The next day status was also the same without contacting me. On the third day which is today the 7th september i got an sms mentioning that the parcel will be delivered today but no one turned up and once again the status update is the same as early. Now my question is how do they know whether i am available or not without contacting me? I called ebay cc and dotzot cc they both assured me that i will receive my parcel today but at the end of the day, the result is the same. And yes i have asked dotzot cc for the contact number of the delivery guy and they provided me a number but when i called this number the guy said that he left dotzot long time ago. And then i again called dotzot cc for the local office or alternative contact number but they don't have any except that one number. What kind of service provider is it who is operating without proper management? Very disappointed with this kind of lies
                              +1 photos
                              DotZot customer support has been notified about the posted complaint.
                              We are orderr on your site power bank with sd card & bluetooth . But reaiving only power bank & sd card . Not in site bluetooth.
                              So pl. Give my bluetooth . Atherwise my order to cansal . & give my money .
                              Regards
                              Dinesh mahanto.
                              [protected]
                              (Your order name is genius stor
                              Mobail [protected].)

                              fake status update, never contacted, poor service. - Comment #2845813 - Image #0
                              Maine 5 shirt combo pack ka order diya 1099 rupees me shirt footpath quality ka h colour bhi Alag h size bhi galat h footpath the bhi ghatiya quality h esiliye me mera order return karna chata hu please refund karo my number [protected] address mamtha bangles parca bazar palayam g.h road calicut kerala ok
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                                K
                                kunnu12
                                from Mumbai, Maharashtra
                                Sep 5, 2017
                                Resolved
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                                Resolved

                                Address: 832103
                                Website: Www.dotzot.in

                                I booked an order from flipkart.com, they placed my order on 26th aug and handed over to the courier partner dotzot, and the expected delivery date was 2nd september, my tracking id is[protected], but now today is 5th september, still they didn't deliver my product, why this type of carelessness from the courier partner, now it is showing out for delivery, but shocked to know that no delivery was attempted, very bad service from dotzot,

                                Kunal goswami
                                [protected]
                                Sep 7, 2017
                                Complaint marked as Resolved 
                                DotZot customer support has been notified about the posted complaint.
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                                  Surja ghosh1987
                                  from Kolkata, West Bengal
                                  Sep 4, 2017
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                                  Address: Paschim Medinipur, West Bengal, 721424

                                  I have ordered for one samsung power bank, bluetooth, memory card and pen drive but in the box there is no bluetooth headset, and the other items are totally fake and duplicate. So i wants to return those items. Please send me detail how will i return those fake duplicate items. Such illegal works does not lengthy your stupid business. Anyway i refund my money.
                                  +1 photos
                                  DotZot customer support has been notified about the posted complaint.
                                  Sep 06, 2017
                                  Vignesh Babu Dbc's response
                                  Kindly please change the items or give back my money
                                  I orderd a samsung power bank 64 gb hp pendrive & samsung headset. But the pendrive is not inside box& the head set is completely complaint.headset is not suitable for my hand set..so please change these products..my order no is I [protected] i orderd hp pendrive but pendrive is not inside the box.a mini sdcard inside the box.the sd card is fake..

                                  wants return items which i have received on 04.09.2017 - Comment #2843201 - Image #0
                                  I didnt get anyting any watch i need my money back any how please contct me.. I need my monday 2599

                                  wants return items which i have received on 04.09.2017 - Comment #2846079 - Image #0
                                  I am vijay kumar sharma i order a power bank, a 128 gb memory card and a bluethooth . all the product are fine but i am not able to get the bluethooth only out of 3 i am able to get only 2 things bluethooth is not present in the parcel so kindly provide me the bluethooth
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                                    V
                                    vikashgupta
                                    from Chennai, Tamil Nadu
                                    Sep 2, 2017
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                                    Address: New Delhi, Delhi

                                    I order samsung power bank with samsung 128 gb mini sd card and bluetooth headset. I recieved totaly fake itemsof the product the qulity. Memory ia fake. No blutooth in box. Plz return my order my order no i[protected]. I am not interest for this product is a very fake product. My mobile no is [protected]. Plz kindly return my money 1049 rs.. Thank u...
                                    DotZot customer support has been notified about the posted complaint.
                                    I purchased a combo pank usame tha mi ka power bank, Samsung ka2.0 Bluetooth or Samsung ka128 GB ka memory card tha. Jisame se Bluetooth to aaya hi nhi or power bank bhi dubliket h. To m ye products vapas return karna chahata hu or my cash refund chahiy
                                    Today i have receved my order.AWB[protected].MOBILE NUMBER-[protected].POWER BANK NOT WORKING.ORDER ME 128GB MEMORI DENA THA, BUT AYA 64GB.EMIDETILY CHANGE MY POWER BANK, AND MEMORI CARD.pls help me sir

                                    Moinul washim
                                    Pandua, Hooghly
                                    West Bengal
                                    712149
                                    [protected]

                                    received fake products - Comment #2843235 - Image #0
                                    Hlo pls understand me
                                    I have ordered one product its a fake product
                                    Product name is :- combo of branded 25000mah power bank, branded earphones, branded 64gb sd card with free universal charger . totally metrialis truly fake item .
                                    Tracking number:- l[protected]
                                    ClB731610.
                                    Pls contact me :- [protected]
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                                      Gajendra Gaju
                                      from Bengaluru, Karnataka
                                      Sep 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560089

                                      Wrong size and very small plz return the money i don't like ur product but ur sending difrent i called this number
                                      [protected] but not responding i call to
                                      5time still not canectd plz as soon posibal return money and send problem what
                                      [protected]@gmail.com
                                      Tel me how much time to get the money
                                      First time i got the problem
                                      I don't know what to do
                                      Sep 1, 2017
                                      Complaint marked as Resolved 
                                      DotZot customer support has been notified about the posted complaint.
                                      Sep 01, 2017
                                      Updated by Gajendra Gaju
                                      I got mail but Retrn the money
                                      Sep 01, 2017
                                      Updated by Gajendra Gaju
                                      I called that number [protected]
                                      Not responding still
                                      Sep 01, 2017
                                      Updated by Gajendra Gaju
                                      My contact number is [protected], please contact with me as early as possible...
                                      Sep 02, 2017
                                      Joseph Raju's response
                                      I'm complaint to police station Dotzotis truly fake
                                      Sep 02, 2017
                                      Updated by Gajendra Gaju
                                      My contact number is [protected], please contact with me as early as possible..
                                      I have ordered one product name is Samsung power bank and 64gb Samsung memory card it's true fake ...pls response Dotzot this is my contact number : [protected]
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                                        A
                                        arijit_datta
                                        from Gurgaon, Haryana
                                        Aug 31, 2017
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                                        Address: 700091
                                        Website: dotzot.in

                                        I order combo of 5 pure cotton shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. Return the product and refund money. My oid l[protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt. Please retune my money 1099 rs only
                                        DotZot customer support has been notified about the posted complaint.
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