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DotZot
DTDC E-Commerce Logistics Ltd.
Customer satisfaction rating: 64%
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413
COMPLAINTS

DotZot Customer Care

DTDC E-Commerce Logistics Ltd.

Website:
Address
2nd Floor, No.2, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047
Landmarks:Beside Santoshi Mata Temple

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
666
down
408

Customer satisfaction rating
64%
Complaints
413
Pending
0
Resolved
262
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DotZot Complaints & Reviews

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[Resolved]

 Raj ayush
Hi my tracking detail is[protected] it is for khagaria bihar it arrived at patna on 4 june 2016 today is 8 june 2016
How much time you take to deliver that product
Please provide it for khagaria
Please sir dispatch it as soon as possible you r very slow to deliver the product like a turtle i want it before - 10 june 2016 please sir dispatch it from patna
Complaint marked as Resolved Jun 8, 2016
Sir please dispatch the product from patna it's too late

Complaint Status


[Jun 08, 2016] DotZot customer support has been notified about the posted complaint.
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    Dotzot — Mobile power bank

     Dharmesh Dayma
    I ordered the samsung power bank with capacity 16800 mah but the wrong product(mi power bank with capacity 20800 mah) was...

     dines89
    I am seller on Ebay & I ship many products on daily basis...but i removed dotzot from my account ...

    A product was sent on 11.5.16 to our customer ...because of non delivery it should return to seller. but still i am waiting for the same, i called customer care they just highlight complains ..cant do anything . many products dotzot keep with them and after some days they returned back to senders ...if call cstmr care they said we highlighted it will get delivered tomorrow . but they always returned . now i am shocked they dont want to send back and kept my product . find awb no.

    AWB NO.[protected]


    i want my product back .

    Complaint Status


    [Jun 07, 2016] DotZot customer support has been notified about the posted complaint.
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       Vidit Varshney
      I have not recieved my order which is from satha, bulandshahr... Today i got a message that my order is in my city. Although i m not able to recieve my order... I am not expected that yours sevice is also poor as others
      Very shamefull
      Now give my order an good luck
      I am expected that i am able yo collect my order today
      If you not do as it is than u will loss so many costumers

      Complaint Status


      [May 17, 2016] DotZot customer support has been notified about the posted complaint.
      very poor service
      so many costumers are not satisfied with your service
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        Dotzot — Fake product

         Jibint01
        I have ordered for combo of 3 party wear mens shirt on 29 april 2016 from www.onedaydiscount.com.but i received shirts which...
        Complaint comments  Comments  (3)

         nitino
        Consignment no.[protected] is not delivered to me yet now. I have contacted at lucknow, jagdishpur and at phone no.[protected]Dotzot head office) more than 20 times in last 10 days but still i have not received the consignment. Please help me...

        Complaint Status


        [May 10, 2016] DotZot customer support has been notified about the posted complaint.
        Umar Mobh's response Dec 28, 2015
        My tracking number[protected] has not delivered pls dilver fast


        My no [protected]
        Updated by nitino May 05, 2016
        Consignment no.[protected] is not delivered to me yet now. I have contacted at phone no.[protected] more than 10 times in last 7 days but still i have not received the consignment. Please help me...
        My order number[protected] has not dileverd pls diliver fast

        DotZot — Delivery Not Provide

        My awb no:[protected] not deliver till date i have allready tracking date 24-oct-15 to 31-oct-15 but i have not recived my courier so pls give me urgentbase provide my courier
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           rohitsaim2007
          On 26th april, 2016, an item snap n grip wrench of 2 set was booked via id no.[protected] on ebay.In and the payment of the same was made vide paisapay id [protected], the item was booked vide dotzot courier airway bill no.[protected].
          The item was not received by the undersigned. One checking on the internet, it is showing as delivered.
          On calling the dotzot number [protected] given, it is not picking.
          It seems, it is fraud.
          Need response.

          Complaint Status


          [May 03, 2016] DotZot customer support has been notified about the posted complaint.
          Dear Rohit(rohitsaim2007),

          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

          Thanks & Regards,
          Team Ebay

          DotZot — Product not deliver

          In today morning @ 9:30 the item was out of delivery bt still no one is not contacted me. I already paid through the net banking.

          Delay in order supply

          Order id 14992295 of infibeam logistic is yet to deliver .It arrived at bbsr in 24th mar .From there onwards there is no information of my order.Please inform me in satya1212.[protected]@gmail.com.
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            Dotzot — I have not received my product but status shows delivered.

             Candi
            Hi I have not received my package but i just received a message from dotzot saying that my package has been delivered.. How...
            Complaint comments  Comments  (4)

             nitino
            My three consignments of dotzot courier are still undelivered.
            Consignment no. Are 1.[protected].[protected].[protected].
            These consignments are lying at lucknow since 23.04.2016 as per tracking from dotzot site. I contacted at lucknow branch at phone no. [protected], they said these consignments have been sent to jagdishpur branch, when i contacted at jagdishpur branch they said that they have not received these.
            I also contacted dotzot helpline no.[protected] but did not get the proper answer. Kindly help me consignments are still undelivered.

            Complaint Status


            [Apr 29, 2016] DotZot customer support has been notified about the posted complaint.
            Updated by nitino Apr 12, 2016
            One consignment no. Awb[protected] was booked from new delhi and it reaches to lucknow on 03.04.2016 but it is still undelivered to me. I tried to contact at lucknow branch at mobile no. [protected], they said they are checking and now since 06.04.2016 they are not picking up the phone. I also contacted dotzot helpline no.[protected] but did not get the proper answer. Kindly help me.
            Dotzot is too much slow and poor service.my tracking no is[protected]
            My order was not received plz deliver quickly
            Always showing status out for delivery..my awd no:[protected]
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               Yash Rasti
              My paisapay id [protected]. I ordered 3 products from ebay on 15.3.2016 with product nos.[protected]Apple iphone 6 cube silicon case),[protected]Nokia lumia 730 ultra thin silicon case) &[protected]Luxury mirror aluminium case apple iphone 6). Of which i have received 2 products[protected]Nokia lumia 730 ultra thin silicon case, airway bill no:[protected] &[protected]Luxury mirror aluminium case apple iphone 6, airway bill no:[protected] dated 28.3.16 & 29.3.16 respectively. Product no[protected]Apple iphone 6 cube silicon case, airway bill no:[protected] is still not delivered to me. In my account summary it is showing that i have recieved product[protected]Apple iphone 6 cube silicon case) instead of[protected]Luxury mirror aluminium case apple iphone 6) on 29/3/16. The courier person on 29/3/16 delivered shipment no[protected] and got signed on shipment no[protected] by mistake. This error from the delivery man has created a confusion. I mailed to both the sellers of which (Apple iphone 6 cube silicon case) one is sending me pic that it is been delivered as forwarded to him by the dotzot courier person. Kindly resolve the issue and get product[protected]Airway bill no[protected], apple iphone 6 cube silicon case) delivered.

              Complaint Status


              [Apr 05, 2016] DotZot customer support has been notified about the posted complaint.
              Dear Yash Rasti,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

              Thanks & Regards,
              Team Ebay
              My Old Complaint No. #96297
              Not Received My Parcel
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                 Satya_Puja
                Dear Sir/ Madam,
                My parcel I'd is AWB no. I[protected].
                Sipped by homeshop18 on 19 Feb 16 for Rs 899/- ( including delivery charges) cash on delivery. When I went to courier office of Sonapur (Pin code- 782402), the courier office in charge asked me ₹10/- extra as a delivery charges whereas she have not any delivery man for delivery the parcel as a home delivery. My parcel she has not handing over to me just because of rs 10/-.I said that I will give only Rs 899/-. Pls look into the matter bcz she is taking exra rs 10/ parcer from everyone

                Complaint Status


                [Mar 26, 2016] DotZot customer support has been notified about the posted complaint.
                Very curuppted service personal of this courier...
                Pathetic...!!! Too slow to deliver.
                The service is PATHETIC. The status showed out for delivery on 25th of April and now it's 28th of the month and I've still not got the product. I'm getting different reasons for delivery. And they are also taking Rs.30 as a COD charge.
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                   asif uddin siddiqui
                  Shipped via DOTZOT (AWB NO.[protected] on 10-Mar-16. The estimated delivery date is 15-Mar-16.
                  But my product not received

                  Complaint Status


                  [Mar 20, 2016] DotZot customer support has been notified about the posted complaint.
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                    Dotzot — Shipment regarding

                     MG Madhu
                    Tracking id:[protected] it is pre-paid item consignment delivery though, dtdc- hubli, karnataka office returned the item...
                    Complaint comments  Comments  (6)

                     Sanjiv1983...
                    I had ordered a product online through purplle .com on 01.03.2016 and they had dispatched on same day by dotzot docket[protected].

                    But till today no delivery made...

                    Even raise query in their portal but no reply from their side(in their site they had mentioned reply within two hour but no calls even after four day).


                    If any one purchasing online please specific by mentioning not to use this bogus company...

                    Sanjiv
                    [protected]

                    Complaint Status


                    [Mar 12, 2016] DotZot customer support has been notified about the posted complaint.
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                       rkgupta82
                      I have not get my product (shopclues.Com) vide docket no.[protected] of dotzot courier but courier sms me that your product has been delivered.

                      I therefore request that take necessary action on this courier and get my product to me soon.

                      Complaint Status


                      [Feb 29, 2016] DotZot customer support has been notified about the posted complaint.
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                        Dotzot — My parcel not received

                         Sohil Desai
                        My name is sohil,

                        my parcel not resive to my home nut location ahmedabad arrive in the date 5 feb arrive in...
                        Complaint comments  Comments  (2)

                         vinay_kanya
                        Dear Dotzot/DTDC,

                        What rubbish business your doing ?

                        please find the above docket no 81525552 from shop clues to Mr. Vinay Kumar
                        Hindupur. till date after completing one month you have not delivered were as showing as product shipped in your website & updated the same in shopclues.

                        What you do with my product ? - will you sell it the same to earn additional money ?

                        Complaint Status


                        [Feb 12, 2016] DotZot customer support has been notified about the posted complaint.
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                           Subbarao Yenumula
                          I have ordered an OTG cable through EBAY on 28.1.16.airway bill no.[protected];item id:[protected];paisapay id:[protected].according to track list it is delivered status.But i am not received any item till now.Dotzot is a bogus one.Dear E-commerce companies, dont prefer this type of bogus couriers

                          Complaint Status


                          [Feb 10, 2016] DotZot customer support has been notified about the posted complaint.
                          Dear Subbarao Yenumula

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

                          Thanks & Regards,
                          Team Ebay

                          Complaint for Mobile power bank

                          .What rubbish business you are doing...
                          before 2 days back i got this product ...but still now it is not working...so either replace this product or give back my money...as sson as possible...otherwise i will complaint to the court


                          samsung mobile bank is not working well...
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                             Jayeshg007
                            Dear Sir/Madam,

                            with reference to above subject, my order through shopclues and its deliverd on 17-Jan-2016 but till date i have not received my parcel

                            courier detail as per given below
                            tracking no.[protected]
                            booking date : 17-Jan-2016

                            Complaint Status


                            [Jan 28, 2016] DotZot customer support has been notified about the posted complaint.

                            DOTZOT Still not diliver taking too long

                            Worst 20 Days over still not delivering my courier AWB No.:[protected] Reference No.: 25344569 Status show Status Location Time 12 Nov 2014 In Transit to MADIWALA, Bangalore 03:30 PM
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                               shaikakbar24
                              My tracking I'd is[protected] please delivered my product other wise add my parcel cost fine amount 10000 I registered ford complete you're company Dotzot Courier west service don't believe not use this courier
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