Good! DotZot values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that DotZot step up their efforts to fully resolve all complaints 👍
I was purchased the showes last month 18th, that time amount cut of that my bank account. But still we are not received any parcel .
Parcel service details:
Docket num:[protected],
Name:jagadeesh,
Complaint num: 58848,
My contact num:[protected]
Address: Yazaki India pvt ltd,
no:316p to 319p,
Jigani bommasandra link road,
Jigani industrial area,
Jigani, bangalore-560105....
I was purched a product on 3rd Nov'14 & payment deducted from my bank for the same time, but after 12 days I haven't received any products from ShopClue/ DotZot AWL No.[protected]
No any communication from this company or logistic company, several times I was trying to know the reason for delay through mail or phone no body can bother to reply else formal mail like
Regards
Virendra Kumar
[protected]...
I ordered a memory card from homeshop18 which was going to be delivered by DotZot courier company. when i checked the availability at the homeshop18 website of the above mentioned product at ZIP: 832303, it was available so ordered that. After a week or so(many days after the expected delivery date) i checked its status and it was arrived at Jamshedpur branch by 04 Nov 2014 & 9:48AM. the AWB no. of the product is:[protected].
...
Hello, I am Devansh Vats and I have ordered a packet with Docket no[protected]. and even after so many conversation with INDIASHOPPE and DOTZOT customer care or even DOTZOT Hissar, DOTZOT Delhi, no solution is provided to me and my packet has not deliverd to me even after 45 days (bokked around 1 june 2014). and i have all the conversation saved in my mobile between me and the courier service
Very Frustrating Service.
Customer Care...