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DotZot Complaints & Reviews

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Updated: Nov 21, 2022
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DotZot reviews & complaints page 22

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N
nitino
from Mumbai, Maharashtra
Apr 29, 2016
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Address: 227409

My three consignments of dotzot courier are still undelivered.
Consignment no. Are 1.[protected].[protected].[protected].
These consignments are lying at lucknow since 23.04.2016 as per tracking from dotzot site. I contacted at lucknow branch at phone no. [protected], they said these consignments have been sent to jagdishpur branch, when i contacted at jagdishpur branch they said that they have not received these.
I also contacted dotzot helpline no.[protected] but did not get the proper answer. Kindly help me consignments are still undelivered.
DotZot customer support has been notified about the posted complaint.
Apr 12, 2016
Updated by nitino
One consignment no. Awb[protected] was booked from new delhi and it reaches to lucknow on 03.04.2016 but it is still undelivered to me. I tried to contact at lucknow branch at mobile no. [protected], they said they are checking and now since 06.04.2016 they are not picking up the phone. I also contacted dotzot helpline no.[protected] but did not get the proper answer. Kindly help me.
Dotzot is too much slow and poor service.my tracking no is[protected]
My order was not received plz deliver quickly
Always showing status out for delivery..my awd no:[protected]
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    Y
    Yash Rasti
    from Lucknow, Uttar Pradesh
    Apr 5, 2016
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    Address: Lucknow, Uttar Pradesh, 226004
    Website: DOTZOT COURIER SERVICE & EBAY

    My paisapay id [protected]. I ordered 3 products from ebay on 15.3.2016 with product nos.[protected]Apple iphone 6 cube silicon case),[protected]Nokia lumia 730 ultra thin silicon case) &[protected]Luxury mirror aluminium case apple iphone 6). Of which i have received 2 products[protected]Nokia lumia 730 ultra thin silicon case, airway bill no:[protected] &[protected]Luxury mirror aluminium case apple iphone 6, airway bill no:[protected] dated 28.3.16 & 29.3.16 respectively. Product no[protected]Apple iphone 6 cube silicon case, airway bill no:[protected] is still not delivered to me. In my account summary it is showing that i have recieved product[protected]Apple iphone 6 cube silicon case) instead of[protected]Luxury mirror aluminium case apple iphone 6) on 29/3/16. The courier person on 29/3/16 delivered shipment no[protected] and got signed on shipment no[protected] by mistake. This error from the delivery man has created a confusion. I mailed to both the sellers of which (Apple iphone 6 cube silicon case) one is sending me pic that it is been delivered as forwarded to him by the dotzot courier person. Kindly resolve the issue and get product[protected]Airway bill no[protected], apple iphone 6 cube silicon case) delivered.
    DotZot customer support has been notified about the posted complaint.
    Dear Yash Rasti,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

    Thanks & Regards,
    Team Ebay
    My Old Complaint No. #96297
    Not Received My Parcel
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      S
      Satya_Puja
      from Sambalpur, Odisha
      Mar 26, 2016
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      Address: 782402

      Dear Sir/ Madam,
      My parcel I'd is AWB no. I[protected].
      Sipped by homeshop18 on 19 Feb 16 for Rs 899/- ( including delivery charges) cash on delivery. When I went to courier office of Sonapur (Pin code- 782402), the courier office in charge asked me ₹10/- extra as a delivery charges whereas she have not any delivery man for delivery the parcel as a home delivery. My parcel she has not handing over to me just because of rs 10/-.I said that I will give only Rs 899/-. Pls look into the matter bcz she is taking exra rs 10/ parcer from everyone
      DotZot customer support has been notified about the posted complaint.
      Very curuppted service personal of this courier...
      Pathetic...!!! Too slow to deliver.
      The service is PATHETIC. The status showed out for delivery on 25th of April and now it's 28th of the month and I've still not got the product. I'm getting different reasons for delivery. And they are also taking Rs.30 as a COD charge.
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        asif uddin siddiqui
        from Chandigarh, Chandigarh
        Mar 20, 2016
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        Address: Farrukhabad, Uttar Pradesh, 05692

        Shipped via DOTZOT (AWB NO.[protected] on 10-Mar-16. The estimated delivery date is 15-Mar-16.
        But my product not received
        DotZot customer support has been notified about the posted complaint.
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          M
          MG Madhu
          from Bengaluru, Karnataka
          Mar 19, 2016
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          Address: Uttara Kannada, Karnataka, 581400

          Tracking id:[protected] it is pre-paid item consignment delivery though, dtdc- hubli, karnataka office returned the item to the origin with out contacting the costumer as per they kept their custody 05/03/2016 to 17/03/2016 and their comments is that wrong address and phone no. (Verified the delivery address & phone no. It is very correct) dtdc-hubli persons are not interested to delivery the item because it was prepaid.
          +1 photos
          DotZot customer support has been notified about the posted complaint.
          Iam buyed a memmory card and its not working properly plz take asudden action
          Damage Product
          samsung Powerbank -9000 mah
          Track no - AWB I[protected]
          Sir mera parcal delivery nhi huaa plz fast delivery mera mobile no.[protected], [protected] plz call back

          Shipment regarding - Comment #2376854 - Image #0
          My courier is delayed from dotzot and its impacting my business

          awb no:[protected]

          Item not delivered

          My tracking is[protected],[protected]
          Not yet delivered to my address.. no update of the tracking site..please resolved my problem and deliver it to me at the earliest..I ordered it on 26 may reachead guwahati on 27th may.from there no update is show.its is June 8 now..please look forward the matter.

          My parcel is damage parcel

          I have received ur parcel but parcel in earphone n power bank both o[censored] damage
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            S
            Sanjiv1983...
            from Kolkata, West Bengal
            Mar 12, 2016
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            Website: DOTZOT.IN

            I had ordered a product online through purplle .com on 01.03.2016 and they had dispatched on same day by dotzot docket[protected].

            But till today no delivery made...

            Even raise query in their portal but no reply from their side(in their site they had mentioned reply within two hour but no calls even after four day).


            If any one purchasing online please specific by mentioning not to use this bogus company...

            Sanjiv
            [protected]
            DotZot customer support has been notified about the posted complaint.
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              R
              rkgupta82
              from Bhubaneshwar, Odisha
              Feb 29, 2016
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              Address: Cuttack, Odisha, 753010
              Website: www.dotzot.in

              I have not get my product (shopclues.Com) vide docket no.[protected] of dotzot courier but courier sms me that your product has been delivered.

              I therefore request that take necessary action on this courier and get my product to me soon.
              DotZot customer support has been notified about the posted complaint.
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                S
                Sohil Desai
                from Ahmedabad, Gujarat
                Feb 17, 2016
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                Address: Ahmedabad, Gujarat, 382460

                My name is sohil,

                my parcel not resive to my home nut location ahmedabad arrive in the date 5 feb arrive in ahmadabad to track but not deliver my home


                dotzot courar
                booket number

                [protected]


                help me sir

                my mobile number [protected]
                +1 photos
                DotZot customer support has been notified about the posted complaint.
                pls help me

                Why u update in my contact no

                PLZ CHANGE IN MY CONTct no -[protected]

                not change i case in police ststions
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                  V
                  vinay_kanya
                  from Mancheral, Telangana
                  Feb 11, 2016
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                  Address: Anantapur, Andhra Pradesh, 515201
                  Website: shopclues & dotzot

                  Dear Dotzot/DTDC,

                  What rubbish business your doing ?

                  please find the above docket no 81525552 from shop clues to Mr. Vinay Kumar
                  Hindupur. till date after completing one month you have not delivered were as showing as product shipped in your website & updated the same in shopclues.

                  What you do with my product ? - will you sell it the same to earn additional money ?
                  DotZot customer support has been notified about the posted complaint.
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                    S
                    Subbarao Yenumula
                    Feb 10, 2016
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                    I have ordered an OTG cable through EBAY on 28.1.16.airway bill no.[protected];item id:[protected];paisapay id:[protected].according to track list it is delivered status.But i am not received any item till now.Dotzot is a bogus one.Dear E-commerce companies, dont prefer this type of bogus couriers
                    DotZot customer support has been notified about the posted complaint.
                    Dear Subbarao Yenumula

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

                    Thanks & Regards,
                    Team Ebay

                    Complaint for Mobile power bank

                    .What rubbish business you are doing...
                    before 2 days back i got this product ...but still now it is not working...so either replace this product or give back my money...as sson as possible...otherwise i will complaint to the court


                    samsung mobile bank is not working well...
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                      J
                      Jayeshg007
                      from Delhi, Delhi
                      Jan 28, 2016
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                      Address: Rajkot, Gujarat, 360311

                      Dear Sir/Madam,

                      with reference to above subject, my order through shopclues and its deliverd on 17-Jan-2016 but till date i have not received my parcel

                      courier detail as per given below
                      tracking no.[protected]
                      booking date : 17-Jan-2016
                      DotZot customer support has been notified about the posted complaint.

                      DOTZOT Still not diliver taking too long

                      Worst 20 Days over still not delivering my courier AWB No.:[protected] Reference No.: 25344569 Status show Status Location Time 12 Nov 2014 In Transit to MADIWALA, Bangalore 03:30 PM
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                        S
                        shaikakbar24
                        from Hyderabad, Telangana
                        Jan 2, 2016
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                        Address: 506169

                        My tracking I'd is[protected] please delivered my product other wise add my parcel cost fine amount 10000 I registered ford complete you're company Dotzot Courier west service don't believe not use this courier
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                          P
                          Priyank Trivedi
                          from Hyderabad, Telangana
                          Jan 2, 2016
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                          Address: Kanpur, Uttar Pradesh, 208027
                          Website: orders.ebay.in/ws/eBayISAPI.dll?BuyerTransactionDetails&escrowid=41368990337

                          [protected] this is a track no. of that parcel i m wating fro 20 december 2015 but i have not received my product yet so please solve this problem...
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                            I
                            iamshivam744826
                            Dec 22, 2015
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                            Address: Ghaziabad, Uttar Pradesh, 201001
                            Website: dotzot.in

                            My awb[protected] not delivered and courier company dotzot is a fraud company and his courier delivery boy didn'nt even come to my delivery location and now dotzot is saying that my door was locked? what is this? there is 10 famlies living here in my building and my door was locked? my door never locked.. dotzot is a fraud company and cheating his customer.. please take nessasorry action against dotzot and next day on 22/12/2015 dot zot didn't attampted delivery.. so sad i am waiting for my item till now Shivam Kumar Sharma [protected] [protected]@live.com
                            +2 photos

                            Missing courier Dotzot

                            My dotzot courier is missing, this is the 5th time I am getting poor service with dotzot, I think this is the worst courier provider in India. Please bann this courier service.
                            Awb no.[protected]
                            ...
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                              L
                              Lokesh Chowdary Mbbs
                              from Bengaluru, Karnataka
                              Oct 27, 2015
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                              Address: New Delhi, Delhi, 110001
                              Website: dotzot.in

                              My shipment for my AWB No. V24982403 of my online order has not yet received. which has been shipped on 19th of october. but not yet received. this is not the first time DotZot couriers are making like this. I am experiencing the same kind of inconvenience for third time they are irresponsible even when i call to know about my shipment.
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                                T
                                Tushant3456789
                                Sep 21, 2015
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                                Address: Gwalior, Madhya Pradesh
                                Website: Basethings.com

                                AWB No.:[protected] Is your courier company a delivery company or a company which wants to take our parcels. Means my parcel was booked on 9 Sep. And till date it has not been delivered. It was out for delivery but your courier company said that customer refused the delivery. How can I refuse the delivery when nobody came at my home. There are my 2 more parcels coming today. They also didnt came as their was rainfall but they had updated right by saying delivery delayed due to bad weather. But your company said customer refused to accept. Means DTDC has created a worlds worst courier company. Really a very vert frustating and poor service. Hope will receive it by tommorow or otherwise...
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                                  V
                                  vikasrana25
                                  from Gurgaon, Haryana
                                  Jul 16, 2015
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                                  Address: New Delhi, Delhi

                                  I booked a product from infibeam on 24 june, 2015 and told that the item would be delivered by 30th june. When i tracked the order it was shown to be in kapashera, new delhi with DotZot retail logistics from 26th jun. When no delivey was made by 2nd july, i emailed the customer service of dotzot, i got a reply from them that respective action will be taken and they asked time till 6th july. Then on 7th i got a phone call from them and i was told that i would receive a call from them and also they now asked time till 8th july. Today is 16th july and i have not received a single call from then nor my order.
                                  +2 photos
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                                    hitesh1607
                                    from Noida, Uttar Pradesh
                                    Jul 13, 2015
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                                    Address: Churu, Rajasthan

                                    i ordered one sd card from infibeam on 17th june with order id 16170953 and tracking code IBDELMAH1032530FDC3 they no deliverd till 27th so i register a complaint after that on 2nd july they updated that order is delivered even they didn't contact me after that register a complaint at both infibeam and dotzot .But till now there is no hope ..

                                    DotZot — Webcam

                                    Sir g mara pass prodect nhi aaiya nakin delevery wala ya kha raha ha kee aap ka parsal delevery ho chuka ha please help me

                                    Late delivery

                                    [protected] This parcel is stuck somewhere can you tell me when it will be delivere?
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                                      grakesh133
                                      from Delhi, Delhi
                                      Jul 7, 2015
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                                      Address: Gurgaon, Haryana

                                      I purchased two products from Seniorshelf.com which were to be deliverered to my residence in Gurgaon The first consignment No[protected] took over 12 days to be delivered despite complaints and follow up The second consignment has still not been delivered after 15 days Consignment No[protected] No response from Dotzot despite making numerous complaints Worst Courier I have ever experienced
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                                        Deepak Sarthi
                                        from Chhatarpur, Madhya Pradesh
                                        Jun 5, 2015
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                                        Address: Tikamgarh, Madhya Pradesh

                                        I am being harassed by Dotzot Couriers by not delivering goods purchased by me from services homeshop18.com on 16/05/2015. They have given me an airway bill no.[protected] dtd 19/05/2015 but that is in no way helping me get my ordered goods. Response from services homeshop18.com is also pathetic. Kindly delivered my courier. My order no.[protected]. Thanks, Narendra Pal Mob. [protected]
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