| Address: 700084 |
| Website: www.drbatras.com |
Sir
I have paid in advance for one year treatment (Patient code:[protected] and also treatment for miso therapy (Patient code:[protected]. Doctors of batra clinic have assured me that by their homeopathic treatment they will cure mine baldness and also increase the hair density of existing scalp and will stop hair fall. By their repeated assurance i have convinced and paid more than rs. 22000/- on 28.10.2015.
With the treatment of batra clinic, mintu park, kolkata there is no improvement shown by their treatment, rather hairfall increased and sharp decline of hair density, so i compel to stop treatment after six months.
I have requested doctors of batra clinic to arrange for refund of my money in full but they are so insensitive that without refunding the money they utterly refusing to refund even unutilized advanced money also.
I have paid amount of rs. 10, 500/- in advance for miso therapy, but never under gone such theray. Even they have not refunded this advance payment also, though i requested several times.
About the grievances the clinic is not receptive enough, they are making false commitment, i felt cheated myself. Please refund my money in full at earliest.
Waiting eagerly for prompt action to return dues please.
Thanking you.
Dr. S. Das
E mail: [protected]@gmail.com
Mobile no. +91 [protected]
Date: 23.08.2016
Place: kolkata
Sep 24, 2016
Complaint marked as Resolved
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Dr Batra's Customer Care's response Dear Subrata Das,
We are concerned to note your grievance. We believe in a holistic treatment and do not encourage any negligence towards our patients. Please be assured, we will look into your concern and revert you with appropriate resolution.
Regards,
Team Dr Batra’s™
Sushilkumar yadav
[protected]
We are concerned to note your grievance. We believe in a holistic treatment and value the time and trust our patients invest in us. Kindly share with us the clinic details and patient ID so that we can look into your concern and provide you the appropriate resolution.
Regards,
Team Dr Batra’s™
We have noted your feedback. Awaiting the clinic details and patient ID so that we can look into your concern and assist you better.
Regards,
Team Dr Batra’s™