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Dr Batra's Complaints & Reviews

2.1
Updated: Nov 30, 2024
Complaints 809
Resolved
319
Unresolved
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Dr Batra's reviews & complaints page 35

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S
sanjusnehi
from Hyderabad, Telangana
Apr 16, 2016
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Address: 110089

Madam/Sir,

I started the treatment from Oct 15 at Pitampura, Delhi centre of Dr Batras’ Clinic (Dr Deepika Rana/Sweta Kohli) for my hair fall related problem. During Oct 15 there was only one patch in my head but during the treatment instead of improving the condition day by day become deteriorating, now there are ten patches on my head. Even the size of the patches are increasing.

All the time when I asked the Doctor (Ms Sweta Kohli) about the worsening condition of my hair, she told me that she has changed the medicines.

At pitampura, Delhi centre, there is no expert doctor. Only the junior doctors are there.

It was very surprising that I was advised Allopathic medicines (Viz. Fallihair & Orofer-XT). When I asked that why these allopathic medicines, I was told that it is necessary.

Further, there is very wrong system at Dr Batras’ clinic that one has to pay for one/two/three year fee in advance. I have to pay for one year i.e. Rs 14, 400/-. I don't want any further treatment from these people. I want my money back as about six month is still left. Getting no benefit from the treatment, can I get my money back?

Please don't play with the life of patients.

Thanking you.

Regards,

Payal
Patient Code[protected]
Dr Batra's customer support has been notified about the posted complaint.
Never go to Dr Batras' clinic.
Dear Payal,

We are concerned to note your grievance. We value the time and trust you have invested on us. Please be assured, we will definitely look into it.

Regards,
Dr Batra’s® Team

Dr Batra's — Repeadtedly sending emails and sms

They are repeatedly sending me messages to my mobile number [protected] i.e a DND number. Every Day they are sending me messages. I want to book a complaint against them. And my email id is prasad.[protected]@yahoo.com

Doctors - Comment #2394677 - Image #0
Dr Batra's Customer Care's response, Jun 3, 2016
Verified Support
Dear Prasad,

We regret the inconvenience caused. Please be assured, we will alert the team and get it resolved at the earliest.

Regards,
Dr Batra’s® Team

Dr Batra's — Unsubscribe SMS alert on 9729260800

please Unsubscribe your SMS alert on [protected] ASAP.
Dr Batra's Customer Care's response, Jun 3, 2016
Verified Support
Dear Ravi Pargar,

We regret the inconvenience caused. Please be assured, we will alert the team and get it resolved at the earliest.

Regards,
Dr Batra’s® Team

Dr Batras — money refund

i have made payment for 15.07.15 and on second day i just came to know something wrong so just went to dr batras at ahmedabad. first of all they directally denied for refund and the language they use was pathetic.
Dr Batra's Customer Care's response, Jun 3, 2016
Verified Support
Dear Kawade Sandip,

We are concerned to note your grievance. Kindly share with us your clinic details along with your patient ID and we will definitely look into it. Thank you for bringing this to our notice.

Regards,
Dr Batra’s® Team
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    cmr777
    from Ahmedabad, Gujarat
    Apr 3, 2016
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    Address: 380015

    I am Chirag, my brother takes treatment of psoriasis from your Ahmedabad shivrajni clinic from 18-19 months, , they are giving appointment when we need or emergency of patient, not proper medicines given by your staff, , if go there after medicine finish then if we call for the appointment no positive reply from the clinic and they always told that there is no availble of appoitnment. not a single effect of treatment on my brother.

    I am sorry to say that Dr. Batra, s clinic is making people fool...bs lootne ka kaam karte h.. unke hi department me bina sir pe baal wale employe kaam karte.. why not they take self treatment from batraaaaa...
    we are feeling that we are cheated by Dr. Batra;s clinic.

    jab se treatment start kiya h, tab se aur jyada issue and problem ho gaye .
    Dr Batra's customer support has been notified about the posted complaint.
    Dear Chirag,

    We are concerned to note your grievance. We value the time and trust you have invested on us. Kindly share with us your clinic details along with your patient ID and we will definitely look into it.

    Regards,
    Dr Batra’s® Team
    these people won't reply to you after some time. and refunding your money that's way more difficult. they are not even concerned. these guys ask your patient id and all and don't do anything.
    they don't even care about this consumer complaint forum.
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      M
      manisha67
      from Delhi, Delhi
      Apr 1, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      I filed a complaint before and there was no further response to my complaint. is this how batra's take care of their patients. i would like to have my money back because i am not taking any further treatment from you. i hope you reply NOW.
      and now for your information i WAS taking the treatment from sector 18.
      As a doctor you should atleast respond to your patients complaints but neither you are responding nor giving my money back.
      that money is very important to me i have spend a load of money on my problem and i don't want you to spoil it.
      if possible give it back as soon as possible.
      Dr Batra's customer support has been notified about the posted complaint.
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        S
        sujeetsst
        from Delhi, Delhi
        Mar 29, 2016
        Resolved
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        Resolved

        Address: Ghaziabad, Uttar Pradesh, 201005

        Myself visited Dr.Batras clinic having Registration no.872292 for tratment of skin fungal infection. Dr. Tulika Jain forced me to make an advance payment of Rs.20, 000/- for one year treatment and gave medicine for one month.
        Dussatisfied with the result and forceful behaviour, I requested for refund after deducting the cist of medicine if one month. However, Dr. Batras refused to refund the advance oayment.
        Aug 6, 2021
        Complaint marked as Resolved 
        Dr Batra's customer support has been notified about the posted complaint.
        Dear Sujeet,

        We are concerned to note your grievance. We value the time and trust you have invested on us. Please be assured, we will definitely look into it.

        Regards,
        Dr Batra’s® Team
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          A
          APooja
          from Mumbai, Maharashtra
          Mar 25, 2016
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400076
          Website: www.drbatras.com

          Hi, I am yet another victim of Dr. Batra. The doctors are more like sales ppl who would make so much effort to trap you in one time payment for the whole year. Initially you would receive sms for your upcoming scheduled appointments, so that you feel that they are really concerned. This routine fades away in a duration of 2-3 months and you are on your own. Even if you complain the doctor for having no effect of the treatment, they keep giving you same medicines with assurance. Once you start showing your dissatisfaction towards the treatment then they also somehow try to pass the whole year giving you something or other coz you had paid for the whole year.

          For others to beware of, I went to Dr. Batras clinic, Hiranandani, Powai, Mumbai.
          Aug 7, 2021
          Complaint marked as Resolved 
          Dr Batra's customer support has been notified about the posted complaint.
          Dear Pooja,

          We are concerned to note your grievance. Please share your patient ID and we will definitely look into it. We value the time and trust you have invested on us.

          Regards,
          Dr Batra’s® Team
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            A
            Ayan Santra
            from Mumbai, Maharashtra
            Mar 22, 2016
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700067
            Website: www.drbatras.com/en/default.aspx

            I am going through treatment at dr batras clinic howrah from past 15 months and paid 20000 by cheque as doctor said you need to pay entire money for 1 year package. But I am not seeing any benefit of medicine. After 1y 3m I feel if I stop medicine facing same problem. I want to stop medicine immediately and want to get refund asap. I am not interested in continuing the medicine. Kindly stop and refund the money. Patient name : Ayan Kanti Santra, patient ID :[protected] @ Dr Batras Howrah and Ultadanga .
            Aug 7, 2021
            Complaint marked as Resolved 
            Dr Batra's customer support has been notified about the posted complaint.
            Dear Ayan Santra,

            We are concerned to note your grievance. We value the time and trust you have invested on us. Please be assured, we will definitely look into it. Thank you for bringing this to our notice.

            Regards,
            Dr Batra’s® Team
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              M
              manisha67
              from Delhi, Delhi
              Mar 22, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

              I would like to register my complaint regarding the treatment that me and my mom are taking at dr. Batras. I even talked about this to my doc. But she told me that the money cannot be refunded and there is just a misconception about our treatment.
              Me and my mom are taking the medicines from sector 18 batras and i would like to have my money back. The money charged from us was 22000 approx. So i would like to discontinue the treatment with the amount possible to be refunded.
              Dr Batra's customer support has been notified about the posted complaint.
              Dear Manisha,

              We are concerned to note your grievance. We value the time and trust you have invested on us. Kindly share with us your clinic details along with your patient ID and we will definitely look into it and revert you. Thank you for bringing this to our notice.

              Regards,
              Dr Batra’s® Team
              clinic details:
              sector 18 clinic
              patient id:
              860195
              Dear Manisha,

              Thank you for the details. Please be assured, we will look into it and revert you.

              Regards,
              Dr Batra’s® Team
              OK I hope you see through it and revert back as soon as possible.
              Its been 6 days and my complaint is still not resolved. Is this how dr. Batra look forward to complaints
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                Vishal@86
                from Ahmedabad, Gujarat
                Mar 19, 2016
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat, 382350
                Website: www.drbatra's.com

                Hello sir
                i am vishal panchal maine dr batra's clinic elicbridge me teen mahine pahele me wife hair loss problem ke liye gaye the 10500 ka package liya tha m3 mahine ho gaye medicine course pure kiya koe effect bata nhai raha dr kah rahe hain ho jayega tno satisfaction answer dr batra's team aur abhi mere do cheue unke pass pade hai jo wo clearing n karvae aur muje mere paise vapis mile esha kuch solution karva dijie sir i hope k aap mera solution sahi tarah se karva donge pl co - oprtae and pl give response me short time your team


                Your faith fully
                vishal panchal
                Aug 7, 2021
                Complaint marked as Resolved 
                Dr Batra's customer support has been notified about the posted complaint.
                Dear Vishal Panchal,

                We are concerned to note your grievance. We value the time and trust you have invested on us. Please share with us your clinic details along with your patient ID and we will definitely look into it. Thank you for bringing this to our notice.

                Regards,
                Dr Batra’s® Team
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                  S
                  Subha244
                  from Chennai, Tamil Nadu
                  Mar 17, 2016
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                  Address: Chennai, Tamil Nadu, 600036
                  Website: www.drbatras.com

                  Dr. Batra's customer care,

                  I receive the wonderful messages from your firm. I am very sorry to say that i need none of your services even if it is free. Dnd services are activated in my numbers, but still i receive the messages. My hair, head, ear, nose, eye, skin everything is fine. I can understand how your firm is too much concerned about people's health. But please don't be concerned with me and kindly ask your vendors to include the numbers [protected] and [protected] in the block list. I will be very happy for this service of yours.

                  Regards
                  Dr Batra's customer support has been notified about the posted complaint.
                  Dear Subha,

                  We regret the inconvenience caused. Please be assured, we will alert the team. Thank you for your feedback.

                  Regards,
                  Dr Batra’s® Team

                  No Cure

                  Hello, I'm getting treated over 1year but not close to cure and while it didn't work so continuing. Each time I meat the doctor and I say problem increasing, he says its gonna be fine, they're here for me! And nothing changes.
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                    R
                    Reena Banzal
                    from Delhi, Delhi
                    Mar 15, 2016
                    Resolved
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                    Resolved

                    Address: Indore, Madhya Pradesh, 452010

                    Dear Sir/Mam,
                    I am Reena Banzal
                    Patient ID:[protected]
                    I have been taking the treatment with Dr. Batra’s for my Psoriasis for almost a year now.
                    In starting only my legs was affected by Psoriasis, but after the Dr Batra's treatment, it will cover my thighs and hand also.
                    I have been telling the Dr Surendre during every visit that the treatment is not showing any significant improvement. My Psoriasis became worse day by day. Since it had showed no signs of improvement, so i am helpless and no other option unless to write a complain of it.
                    At Dr. Batra’s I have always requested in being diagnosed by some senior Doctors which did not happened. Then I have been wanting to talk to Dr. Batra himself for advice but, despite several request their staff refused to put me on to him. This is very unethical because, every patient has the right to fall upon the Doctor when he or she is helpless.
                    Please help me because I don't have father and i m the person who earns and take care of my disease. I don't have much salary also.

                    Regards
                    Reena Banzal
                    Mar 17, 2016
                    Complaint marked as Resolved 
                    yet not get any help from Dr Batra team. now they are not answering my call. I kindly request to help me because my psoriasis is becoming worst
                    Dr Batra's customer support has been notified about the posted complaint.
                    Dear Reena Banzal,

                    We are concerned to note your grievance. We value the time and trust you have invested on us. Please be assured, we will definitely look into it.

                    Regards,
                    Dr Batra’s® Team
                    no improvement and no coordination
                    Hi Im salil my Id is 864244
                    I am taking medicine for hair fall and dandruff but I didn't get the result and also I'm suffering from fissure .

                    So can u help me out of this
                    Dr Batra's Customer Care's response, Jun 27, 2016
                    Verified Support
                    Dear Salil Tirkey,

                    We are concerned to note your grievance. We value the trust you have in us. Please be assured, we will look into your concern.

                    Regards,
                    Dr Batra’s® Team
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                      M
                      mehta jagdish
                      Mar 11, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110062

                      I am visiting in dr. Batra's homeopathic clinic at panchseel enclave delhi from last 1 year for hairfall but i am still suffering from hair fall and dandruff, when i came there i had too much hair but i now i am suffering from baldness.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dr Batra's customer support has been notified about the posted complaint.
                      Dear Jagdish Mehta,

                      We are concerned to note your grievance. We value the time and trust you have invested on us. Please share with us your clinic details along with your patient ID and we will definitely look into it. Thank you for bringing this to our notice.

                      Regards,
                      Dr Batra’s® Team
                      Dear Jagdish Mehta,

                      We hope that your concern has been resolved to your satisfaction. If you have any further queries, you can call us on our toll free number 18003001 or share your feedback on http://www.drbatras.com/en/feedback.aspx. We would be happy to assist you.

                      Regards,
                      Dr Batra’s® Team
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                        M
                        manuz
                        from Chennai, Tamil Nadu
                        Mar 5, 2016
                        Resolved
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                        Resolved

                        Address: 686664
                        Website: www.drbatras.com

                        They are repeatedly sending me messages to my cell No. [protected]. Every Day they are sending me messages. I want to book a complaint against them.


                        regards

                        manu
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dr Batra's customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the inconvenience caused. Please be assured we will alert the team and get it resolved at the earliest.

                        Regards,
                        Dr Batra’s® Team
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                          petetamas
                          Feb 24, 2016
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                          Stay away from Dr Batra's Clinic. The Doctors are mainly women who do not get jobs elsewhere or part timers who want extra cash. They will try there best to pay the years fees upfront (£300). Then you have to trust them on giving you your weekly medicines??? This is a money making organisation. THEY WILL NOT TREAT YOU. Maybe there may be a 1 in 100 doctor who is genuine.

                          Go by your instinct and ask yourself all the questions the type of doctors they are and the way they ask you questions. They will ask you all the personal questions Then without pro diagnosis they will say Oh I can treat you.

                          BUT THEY DON'T!!!

                          Find a proper Homeopathy hospital/Qualified Consultant practice and pay as you get treated.
                          Dr Batra's customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are concerned to note your grievance. We value the time and trust you have invested on us. Please share with us your clinic details along with your patient ID and we will definitely look into it. Thank you for bringing this to our notice.

                          Regards,
                          Dr Batra’s® Team
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                            vamshikk81
                            from Delhi, Delhi
                            Feb 18, 2016
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411007
                            Website: www.drbatras.com

                            Hi
                            I have joined Dr Batra feb 2015 for 2 years fees 22000 . Now i have lost 50% more hairs, just they time passing with their some tips . total ammount i spent more than 30000 . Please help .
                            Dr Batra aundh pune branch
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Dr Batra's customer support has been notified about the posted complaint.
                            Please help me here to get the 2 year fee back.
                            Dear Sir,

                            We are concerned to note your grievance. We value the time and trust you have invested on us. Please share with us your clinic details along with your patient ID and we will definitely get the matter sorted at the earliest. Thank you for bringing this to our notice.

                            Regards,
                            Dr Batra’s® Team
                            Dear Sir,

                            We hope that your concern has been resolved to your satisfaction. If you have any further queries, you can call us on our toll free number 18003001 or share your feedback on http://www.drbatras.com/en/feedback.aspx. We would be happy to assist you.

                            Regards,
                            Dr Batra’s® Team
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                              fatehshibji
                              from Chittaurgarh, Rajasthan
                              Feb 12, 2016
                              Resolved
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                              Resolved

                              Address: Panchkula, Haryana, 134109
                              Website: www.drbatras.com

                              Patient has been visiting for last 6 months. Useless medicine and medical advice. Very heavy charges. Paid for one year. Needs to be verified about authenticity of clinic at sco-346 first floor sector 9 Panchkula. Appears to a fraud clinic. Very disappointing experience till now. My contact no [protected].
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear Sir,

                              We are concerned to note your grievance. We value the time and trust you have invested on us. Please share with us your clinic details along with your patient ID and we will definitely look into it.

                              Regards,
                              Dr Batra’s® Team
                              Dear Sir,

                              We hope that your concern has been resolved to your satisfaction. If you have any further queries, you can call us on our toll free number 18003001 or share your feedback on http://www.drbatras.com/en/feedback.aspx. We would be happy to assist you.

                              Regards,
                              Dr Batra’s® Team
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                                suhail khan1
                                Feb 5, 2016
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                                Address: 560040

                                Hi,

                                Myself Suhail from bangalore, i have migraine/headache problem, i heard of Dr. Batras & took appointment for vijayanagar branch, bangalore. just for consultation they charged me 250 rupees without any prescription, doctor will listen to your story & at the end they will ask you to buy a package for a year, only if you buy package then they will start there treatment which is disgusting... what the hell is this .. patients will not get anything even after paying 250 bucks which is not at all worth.. This kind of cheating should be stopped by Dr.batras. i will never recommend Dr. Batras to any one in my life.
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                                  Varun Bajpai
                                  Jan 31, 2016
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                                  Address: 411045

                                  I went to Dr Batra's located at Aundh, Pune; where I was offered a combo plan which was for a year's treatment and STM Cell treatment for Rs 42900.
                                  Initial checkup was done and I paid for it which was of Rs 250. Later I searched for my medical policies and found that my Bajaj Allianz allows me to get a flat 25% discount at Dr Batra's.
                                  When I told them about my health card, they showed me a brochure which said that same plan was for Rs 54800 and they were already giving me a discounted price with 25% discount (without knowing that I have Bajaj Allianz health card).
                                  They said YES on the stating that they offer same price for all persons irrespective of the health card possession which makes my health insurance worthless.
                                  I had a word with a guy named Pankaj, he said that's a combo plan offered by the management and told me if I had told them about my health insurance beforehand they would have not told me about the combo offer and I would have been given both treatments separately.

                                  All this looks like a sheer scam which makes them charge exact amount they want irrespective of any discounts given by them or policies you have.
                                  Dear Varun Bajpai,

                                  We are concerned to note your grievance. Please share with us your clinic details along with your patient ID and we will definitely get it sorted at the earliest.

                                  Regards,
                                  Dr Batra’s® Team
                                  Hi Team,

                                  Below is the address of the clinic address:
                                  Plot No. 2, 1st Floor, Akshay Complex, Pushpak Park, Opp. Sulzar India, , Above Fab-India, ITI Road, Aundh, Pune, Maharashtra 411007

                                  And patient id is[protected], patient is my wife.

                                  Hope to get a satisfactory resolution of the same.

                                  Thanks and regards,
                                  Varun Bajpai
                                  Contact: [protected]
                                  Dear Varun Bajpai,

                                  Thank you for sharing your details. Please be assured, we will look into it and get in touch with you.

                                  Regards,
                                  Dr Batra’s® Team
                                  Any updates on this complaint?
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                                    DrMansi Mathur
                                    from Mumbai, Maharashtra
                                    Jan 26, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110001

                                    Id number: 748767
                                    the Dr does not acknowledge your symptoms. My symptoms have worsened.Insensitive behaviour of the Dr's and staff.
                                    Staff is highly careless and irresponsible.
                                    No reciepts are given even on asking for them.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Dear Mansi Mathur,

                                    We are concerned to note your grievance. We value the time and trust you have invested on us. Please be assured, we will definitely look into it. Thank you for bringing this to our notice.

                                    Regards,
                                    Dr Batra’s® Team
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                                      P
                                      psomnath
                                      from Chandigarh, Chandigarh
                                      Jan 5, 2016
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                                      Dr Batra is fraud

                                      Address: 122001

                                      I went to Dr Batra for my daughter for flat wart on her face. Sec14, Gurgaon. first they said we have annually package system, i charged Rs 13500.00 for annual treatment. after seven month i did not get any result apart from that they charge extra from my credit card. i called them, mailed but they did not give a positive response. please friends never visit such a fraud . Don't pay a single Rupees in advance....
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                                      renuka godara
                                      from Jaipur, Rajasthan
                                      Jan 1, 2016
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 302021
                                      Website: www.drbatras.com/en/clinic-locator/jaipur.aspx

                                      Here I want to draw your attention on the service that Batra's promise for the various treatment, nationwide.i had gone to hair treatment through your clinic of jaipur, vaishali nagar . my patient id is 780624 -.i followed the prescription drugs and aids as per updation, when the result was dissatisfied.Instead of improving hair texture, it got poorer. that is why I am sending you an email hoping to get satisfactory solution.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Dr Batra's customer support has been notified about the posted complaint.
                                      Dear Renuka Godara,

                                      We have noted your concern. Thank you for sharing your details, we will get it sorted at the earliest.

                                      Regards
                                      Dr Batra’s® Team
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