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Dr Batra's Complaints & Reviews

2.1
Updated: Nov 30, 2024
Complaints 809
Resolved
319
Unresolved
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Dr Batra's reviews & complaints page 31

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B
Basant Rathia
from Gwalior, Madhya Pradesh
Mar 30, 2017
Resolved
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Resolved

मेरा नाम बसंत कुमार राठिया पेसेन्टनंबर[protected] है।
मैं उरबा तह. तमनार जिला रायगढ़ छ.ग. का निवासी हूँ। मैं अपनी बालों की समस्या को लेकर डॉ. बत्र क्लिनिक रायगढ़ मे इलाज करवा रहा था । जिसका मुझे उपयुक्त इलाज नहीं हुआ। जिससे मेरे बाल पहले से ज्यादा पतले हो गए हैं । मैं आपसे अनुरोध करता हूँ कि इसका उपयुक्त हल निकाले और मेरी समस्या का निदान करे। इस समस्या को मैंने उपभोक्ता फोरम के हेल्प नंबर मे भी बात की है।
May 1, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
Dr Batra's Customer Care's response
Dear Basant,

हम आपकी शिकायत को ध्यान में रखते हुए चिंतित हैं। हम एक समग्र उपचार में विश्वास करते हैं और हमेशा हमारे मरीजों की भलाई के लिए काम करते हैं। क्लिनिक विवरण और पेसेन्टनंबर को साझा करने के लिए धन्यवाद हम आपकी चिंता को देखेंगे और आपकी सहायता करेंगे।

Regards,
Team Dr Batra's™
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    S
    srinivas paidimalla
    from Hyderabad, Telangana
    Mar 26, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500003

    Dear Sir,

    I Have Undergone Hair Transplantation in dr. Batras on The Date: 27/10/2016 Before Surgery Chaitanya Have Done My Consultation, He Said its Dewali Offer. We Will Cover Total Area.Price 50k.He Is given commitment.

    Already 5 months is over. In my second session Crown part won't complete. I told u clearly my problem last week. But anyone give a proper solution to my problem.Could you plz understand my situation. i am a student. . Iam requesting you please provide further treatment details.

    I am Believed in Dr. Batra's Management Strongly.

    Thank You,

    Srinivas paidimalla,
    cell:[protected],
    from Hyderabad.
    +1 photos
    May 2, 2017
    Complaint marked as Resolved 
    Dr Batra's customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2017
    Dr Batra's Customer Care's response
    Dear Srinivas,

    We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Thank you for sharing your contact details. We will look into your concern and assist you better.

    Regards,
    Team Dr Batra's™
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      A
      arbaaz1234
      from Pune, Maharashtra
      Mar 23, 2017
      Resolved
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      Hello,
      My mobile number +91 [protected] is being continuously spammed by multiple numbers frm dr. Batra's. I have not registered for any services nor do i intend to do so and hence it is my humble request to u guys, kindly do me the favour and unsubscribe me as soon as possible since iam getting really annoyed with the constant spam calls. Awaiting a positive response from u guys at the earliest.

      Regards,
      Mohammed arbaz patel
      Apr 24, 2017
      Complaint marked as Resolved 
      Dr Batra's customer support has been notified about the posted complaint.
      Verified Support
      Mar 24, 2017
      Dr Batra's Customer Care's response
      Dear Arbaaz,

      We regret the inconvenience cause and we will alert the team.

      Regards,
      Team Dr Batra’s™
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        B
        Bhima Merad
        from Bengaluru, Karnataka
        Apr 8, 2017
        Resolved
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        Address: Pune, Maharashtra
        Website: www.drbatras.com

        Hi, my patient id is[protected]
        I'm taking treatment for hair fall since January 2017 in Pune. now i shifted to Bengaluru.
        But it is not effective. Initially hair fall rate was reduced to some extend but from next month hair fall started again.Dr will talk to you for 5-10 min only during appointment . They do not look at your hair nor take any teat for your hair.
        worst case in addition to that Before taking treatment my hair fall was normal but it has been increased now.
        They do not look at your progress. They just keep on suggesting on diet. just like we paid them for 5-10 min chat with DR and sweet chocolate (they call it Homeopathic medicine) .
        "Nam bade our Darshan chhote."
        I'm not getting expected result.
        Dr Batra is totally disappointing me.
        Think 100 times before going for treatment and paying. Look into the matter personally.
        May 18, 2017
        Complaint marked as Resolved 
        Dr Batra's customer support has been notified about the posted complaint.
        Verified Support
        Apr 17, 2017
        Dr Batra's Customer Care's response
        Dear Bhima,

        We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Thank you for sharing your Patient ID and our team will look into your concern and assist you better.

        Regards,
        Team Dr Batra's™
        Hi Bhima
        Same to same in my Case also Kindly suggest us the way forward.
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          J
          jayasr
          from Bengaluru, Karnataka
          Mar 8, 2017
          Resolved
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          Resolved

          REFUND of Advance paid for hair transplant @ Jayanagar Branch

          Address: 560037
          Website: www.bperfect.co.in/hair-transplant

          I had paid an amount of INR 30, 000 for hair transplant surgery @ Jayanagar Branch, Bangalore and had scheduled the surgerey by th month of January End .

          But when i tried to contact the clinic, the authorities who took my phone told me that the transplant clinic has been closed and they don't know anything about it.One lady even wen to the point and told that tey are not any way tied up with Dr Batras.

          After...
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          A
          Abishek T.K
          from New Delhi, Delhi
          Mar 8, 2017
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          Address: 641038

          Dear sir,
          My patient id is[protected] and I enrolled in Coimbatore branch.

          I went for hair treatment in Dr Batras on 14 feb 2017 and used my credit card emi payment for 2 year treatment. My credit card statement came on 21 st feb 2017 and I was shocked to see that I was charged whole amount for the month. And the payment was not converted to EMI by them.
          I approached the clinic sent a mail to be forwarded to head office regarding the case.
          It been more than a week and no response for the mail too.
          I dont want to take the treatment since the first contact proved miserable in terms of money, the feedbacks and lack of customer service. Also the first week of medicine I took I have got pimple like erruptions on many parts of my body.

          I have lost faith and i request you to kindly refund my money at this early stage itself.
          Dr Batra's customer support has been notified about the posted complaint.
          Hi, my patient id is[protected]
          I'm taking treatment for hair fall. But it is much effective. Initially hair fall was stopped. but from next month hair fall started again. think 10 times before going for treatment and paying. Look into the matter personally.
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            M
            Makesh nair
            from Delhi, Delhi
            Mar 3, 2017
            Resolved
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            Lose 95% of hair after this useless treatment.. Loss of rs 20000

            My patient id is[protected]

            I remitted rs 20000 total for so called meso therapy and medicine on 26/09/2015 at dr.badras trivandrum clinic. I went through 10 sessions of meso therapy and at the end of this tretment i lost 95% of my hair. I went to treat the lost if just 25% of my hairfall. 05/12/2015 i visited clinic and tell them that i dont awnt to continue treatment, and pls give back the sum of amount i had paid for getting...
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            A
            Abishek T.K
            from New Delhi, Delhi
            Mar 2, 2017
            Resolved
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            Address: Coimbatore, Tamil Nadu, 641038
            Website: drbatras.com

            Dear sir,

            I went for hair traetment in Dr Batras on 14 feb 2017 and used my credit card emi payment for 2 year treatment. My credit card statement came on 21 st feb 2017 and I was shocked to see that I was charged whole amount for the month. And the payment was not converted to EMI by them.
            I approached the clinic sent a mail to be forwarded to head office regarding the case.
            It been more than a week and no response for the mail too.
            I dont want to take the treatment since the first contact proved miserable in terms of money, the feedbacks and lack of customer service. Also the first week of medicine I took I have got pimple like erruptions on many parts of my body.
            I have lost faith and i request you to kindly refund my money at this early stage itself.
            May 9, 2017
            Complaint marked as Resolved 
            Dr Batra's customer support has been notified about the posted complaint.
            Verified Support
            Mar 03, 2017
            Dr Batra's Customer Care's response
            Dear Abhishek,

            Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

            Regards,
            Team Dr Batra's™
            Mar 03, 2017
            Updated by Abishek T.K
            My patient id is[protected] and I enrolled in Coimbatore branch.
            Mar 03, 2017
            Updated by Abishek T.K
            I even wrote to the clinic yesterday before i posted this complaint, there was no response. Such a good customer service.
            Moreover before I paid they said I could get 1500 worth products free but after payment they said recently head office withdrew this offer. How could the manager who counselled me never new about this change?
            Also they said I was supposed to buy shampoos during treatment by paying extra.
            May 01, 2017
            Updated by Abishek T.K
            There is absolutely no response from Dr Batras team.
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              M
              Manish Sawai
              from Jabalpur, Madhya Pradesh
              Feb 28, 2017
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              Address: Indore, Madhya Pradesh, 452010
              Website: www.drbatras.com

              With reference to our Patient ID 1. 869522 (For Skin Problem) 2.886584 (For Tonsillitis 3.904913 (For Hair Fall), medicines are not effective. Behavior of Mr. Atul Tiwari & Dr Sushil Yadav also not good.

              While joining they told me that you will get results in 5 to 6 months But nothing happened even after one year completion, medicines provided by doctor not effective, total loss of money and time. I want my hard earned money back.

              Dr Batra Clinic Vijaynagar refuse to give medicine and appoint before one month of my subscription expiry date.
              Dr Batra's customer support has been notified about the posted complaint.
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                S
                sudhre
                from Hubli, Karnataka
                Feb 27, 2017
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                Address: Bangalore, Karnataka, 560100
                Website: www.drbatras.com

                Dr Batra's is big cheating hospital. Doctors are fake. They are keeping sales agent by giving doctor title. When I met doctor in hospital, he mentioned, I will get 40% of hairs back after taking STM cell therapy. He said, after my 4th session itself I can see the hairs. They have given me lot of hopes. I completed my 6 sessions with STM, 0% result. Today I met doctor, he mentioned STM will help only 5% of hair growth and asked to me continue treatment so that he will monitor. Really big big fake doctors they are. Just for money, they are playing game with people. I spent 33K, I want my money back. I am happy to stop treatment. TIME WASTE. I could have buy something for my mom instead of spending money with cheaters.

                PLEASE HELP ME TO REFUND MY MONEY.
                Apr 1, 2017
                Complaint marked as Resolved 
                Dr Batra's customer support has been notified about the posted complaint.
                Verified Support
                Mar 01, 2017
                Dr Batra's Customer Care's response
                Dear Sudhre,

                We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                Regards,
                Team Dr Batra's™
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                  A
                  Ashwnini_Bhise
                  from Pune, Maharashtra
                  Feb 24, 2017
                  Resolved
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                  Hi Team,

                  I am Ashwini 29 yrs old. I am patient from 2 years of batras clinic for vitiligo. I dont get any relief from last 2 years. I have invested 30, 000 for 2 years. When i asked about my relief to doctor then he said it will take time and it may be 10 yrs and above. why is it so? i have seen lot of advertisement they are saying within one year they got relief. So why not in my case. My situation is not good to give money and wait for 10 yrs for relief. I have completed my 2 yrs treatment this Feb 2017 month. Now when i asked for further treatment plan then he asked me money its near about 15000. But before one month(Dec 2016) he said, you are the old candidate then need to give 10, 000. Why i will give 15000 money if i am old candidate and also not getting relief. please reply me proper feedback and solution so i can join for treatment.
                  Apr 1, 2017
                  Complaint marked as Resolved 
                  Dr Batra's customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 01, 2017
                  Dr Batra's Customer Care's response
                  Dear Ashwini,

                  We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                  Regards,
                  Team Dr Batra's™
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                    M
                    Mantek
                    from Noida, Uttar Pradesh
                    Feb 21, 2017
                    Resolved
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                    Resolved

                    Address: Ghaziabad, Uttar Pradesh, 201002
                    Website: www.drbatras.com

                    Hi,
                    I have submitted a complaint to Dr. Batra's..they come to the resolution of their own without even talking to me, and Mr . Monu their marketing person called me and tell me that we are giving you 6months time extention, when I said we paid for 1year and without giving treatment how can you say that you are giving 6months, so without talking to me on my problem that what was happened, that i stoped my treatment, we just takes medicine 2 or 3 times, though its reactions was so bad that we stopped any further medication, and fewe (treatment pack for my hairs ), didn't even started then how can mark it as resolved. ..please don't come to a resolution without talking to me, we already paid lots of money on their words, at least give us the treatment. I have already sent you my history of treatment and how things went wrong please go through it give me full one year to take the treatment from some other branch except (Ghaziabad GtRoad ).though this is a slow treatment we need at least 1year results to continue the treatment from batra''s. Hope you understand and come to the right decision.
                    Regards,
                    Surmeet kauri.
                    May 9, 2017
                    Complaint marked as Resolved 
                    Dr Batra's customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 21, 2017
                    Dr Batra's Customer Care's response
                    Dear Surmeet,

                    We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                    Regards,
                    Team Dr Batra's™
                    Mar 12, 2017
                    Updated by Mantek
                    These are my patient Id:
                    Master.Mantek Singh[protected]son, age:7years
                    Mr.Manmohan Singh[protected]husband, age.40years
                    Mrs.Surmeet Kaur[protected]myself, age.37years
                    Baby. Samreet Kaur, age.2.5years
                    Please give a fruitfull solution.
                    Regards,
                    Surmeet kaur,
                    [protected].
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                      V
                      vimalaprakash
                      from Mumbai, Maharashtra
                      Feb 17, 2017
                      Resolved
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                      Address: Bangalore, Karnataka
                      Website: www.drbatras.com

                      Hi,

                      I am suffering from heavy dandruff & hair fall problem. After trying few home remedies & local doctor's treatment also i didn't see any improvement, instead it was becoming worse. Then i consulted Dr.Batra's with a belief that their treatment will help me from my problem. Though i am a student & not in a position to afford the fee, i collected money with great difficulty & registered for 1 year treatment at Batra. i waited for 6 months to see atleast 1% result. i requested the doctor to leave about my hair fall & please concentrate completely on dandruff. Even then, no result. now i lost interest to take appointment & consult Batra.

                      Batra had really cheated us & took our money.
                      My ID no:890523, Jayanagar Clinic. I joined during Jun 2016.
                      It will be great if you can show some result to me or return the money.

                      Regards,
                      Vimala.
                      Mar 24, 2017
                      Complaint marked as Resolved 
                      Dr Batra's customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 21, 2017
                      Dr Batra's Customer Care's response
                      Dear Vimala,

                      We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Please be assured, we will look into your concern and revert you at the earliest.

                      Regards,
                      Team Dr Batra's™
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                        P
                        Pradeeshdk
                        from Coimbatore, Tamil Nadu
                        Feb 11, 2017
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                        Address: 600066

                        Dear batra team,
                        My id 861303 taken treatment in anna nagar branch chennai for sebum dermetis and stemcell after 6 months of joining Dr.Mr. Jobu suggested to take treatment for 10 sessisions stem cell, after 4 th session i dont remember exactly i got bulge/ big pimple size appeared at the upper part of the neck but Dr Ms jayanthi said no problem to continue the stemm cell though 2 months after finishing 10 sessions no development of hair growth or no improvement . But that bulge now started spreading it is paining heavily . I dont know what to do . ...
                        Mar 16, 2017
                        Complaint marked as Resolved 
                        Dr Batra's customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 13, 2017
                        Dr Batra's Customer Care's response
                        Dear Pradeesh,

                        We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Thank you for sharing your patient ID so that we can look into your concern and assist you better.

                        Regards,
                        Team Dr Batra's™
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                          sarikagoeladv
                          from Noida, Uttar Pradesh
                          Feb 10, 2017
                          Resolved
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                          Resolved

                          Address: Ghaziabad, Uttar Pradesh

                          My patient id is 500525. I am taking treatment at Dr. Batra's for last 4-5 years. I started taking treatment at the Rajouri Garden Clinic and then switched to the Vaishali Clinic as I had shifted my residence to Ghaziabad. The Doctors and the other staff at Rajouri Garden clinic were very co-operative and well behaved but my experience at the Vaishali clinic was exactly the opposite. Usually, the doctor (center head) at the Vaishali clinic did not have time to see me as either she was busy in video conferencing or she was not available at the clinic and therefore, in her absence I had to consult some other doctor. During a time period of few months, I met 3-4 doctors. Apart from this, my experience there in the first week of December, 2016 is the worst ever and I will not be able to forget it in my lifetime. I had consumed all my medicine and had not received any intimation/message regarding my appointment. I called them up and requested for an appointment on the same day as I was to be out of station for next 4-5 days and was not feeling well at all. I was feeling too tired and depressed. I had not slept well for last many nights and needed urgent medical help. A staff member who is usually at the medicine counter, answered my call and refused appointment straightway. I explained all the reasons and requested once again but instead of finding a way out, he got irritated and said "jab aapne apni marzi chalaani hai toh aa jaao". I reached there at about 6:30 in the evening and patiently waited till 8 O'clock but then I realized that the doctor was not willing to see me. The man on the reception tried to accommodate me but the doctor had decided not to entertain me. The other patients who came after me had also left the clinic. I was the last patient and the doctor was still there in her cabin. I was asked to get my medicine repeated for a day and then come again the next day but I was not well and needed change in my medicines. I was asked to talk to the doctor on intercom and take medicines for few days. I talked to her but she plainly refused to see me despite requests. I was made to consult the other doctor who was in the clinic who was there perhaps only to receive new cases. I had no other option but to get the medicines repeated for a week. After this incident, I never visited that clinic again and got my case transferred to Connaught Place clinic. Had I not already paid the amount for two years, I would have discontinued treatment at Dr. Batra's. This kind of stubbornness and inhuman behaviour does not suit at least a doctor and such doctors do not earn a good name for the institution.
                          Mar 20, 2017
                          Complaint marked as Resolved 
                          Dr Batra's customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 13, 2017
                          Dr Batra's Customer Care's response
                          Dear Sarika,

                          We are concerned to note your grievance. We believe in a holistic treatment and have always worked towards the well being of our patients. Thank you for sharing your Patient ID so that we can look into your concern and assist you better.

                          Regards,
                          Team Dr Batra's™
                          Verified Support
                          Feb 16, 2017
                          Dr Batra's Customer Care's response
                          Dear Sarika,

                          Your concern has been addressed. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                          Regards,
                          Team Dr Batra’s™
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                            shaan97
                            from Hyderabad, Telangana
                            Jan 25, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500085

                            Dr. Batra's clinic open wide your bloody eyes and read this carefully. More over Dr. Batra started playing games again previously i wrote a complaint regarding this too. Am not bald nor would I become bald. If you don't have patients and want donations appoint me as your chief advisory for improving your business. Don't beg like this online. Your ### messages are so irritating. How much donations do you need to run your clinic. And why are you sending me sms and mails for your begging cause. If you don't stop I will be forced to put more complaints in different sites and i don't mind in doing campaigning for putting complaints against you for trespassing my privacy and your worst behavior. Just stop begging and irritating.

                            Balaji Shankar
                            [protected]
                            May 11, 2017
                            Complaint marked as Resolved 
                            Dr Batra's customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 27, 2017
                            Dr Batra's Customer Care's response
                            Dear Balaji,

                            We regret the inconvenience caused. Thank you for sharing your contact number and we will alert the team.

                            Regards,
                            Team Dr Batra’s™
                            Jan 27, 2017
                            Updated by shaan97
                            Alert for what to send dump more sms or to stop sms be specific in your answer.
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                              N
                              from Delhi, Delhi
                              Jan 12, 2017
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 20101
                              Website: www.drbatras.com

                              Hi,

                              I started treatment for HAIR LOSS on Aug 2016 that time i was promised that if i want to cancel the or stop the treatment i can and amount will be refunded now i am going Durban ( South Africa) for 5 years and i will not be able to continue the treatment so i went to clinic which is located in Model Town Ghaziabad and they not giving proper information i have been trying from past 1 month to cancel it everytime they are saying Doctor/ Manager are not available i visited today (12-Jan-2017) and had lond conversation and they were not ready to even listen finally they asked me to write a request for cancellation and said they will send this to Mumbai to get the approval after 2 hours i got call from clinic and saying i cannot get refund of money when i asked to see the revert which they got from mumbai they denied by saying we dont have authority to disclose this .. this is money if i am paying i have right to see each and everything.

                              Dr.Batra you have good reputation in market if you are giving your franchise to someone to run make sure they good enough to Represent You. People in Model Town Clinic they don't even look like professional or Doctor.

                              Kindly Refund My Money Back In My Credit Card.

                              Patient Name : Khushbu Naaz
                              Patient ID :[protected]
                              Feb 13, 2017
                              Complaint marked as Resolved 
                              Dr Batra's customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 13, 2017
                              Dr Batra's Customer Care's response
                              Dear Khushbu,

                              We are concerned to note your grievance. We believe in a holistic treatment and do not encourage any negligence towards our patients. Thank you for sharing your patient ID and clinic details and we will look into your concern and assist you better.

                              Regards,
                              Team Dr Batra’s™
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                                suradip kanungo
                                from Kolkata, West Bengal
                                Jan 8, 2017
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700047

                                Hi,

                                I was suffering a massive hair loss since last few years, hence contacted to Dr Batras Minto Park clinic, Kolkata .They have committed to refrain this huge hair fall and would try their best to start new hair growth as well. I trusted their words and so did register myself for this one year long hair treatment by paying a certainly big amount(12000/- for a year) of money .
                                My treatment term ended last December 2016. But at the end of this medical therapy I found a very minor improvement of my hair condition. It remains almost same as it was a year back. Dr Batra team really broke my trust very badly. They are doing only the business instead of providing good medical treatment .Very much inadequate service, not at all satisfied .
                                Now, I cannot get back my lost hair. It would be appreciated if I get my hard earn money back .

                                Best regards
                                Manisha Das
                                Patient Code : 862060
                                Feb 14, 2017
                                Complaint marked as Resolved 
                                Dr Batra's customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 11, 2017
                                Dr Batra's Customer Care's response
                                Dear Manisha,

                                We are concerned to note your grievance. We believe in a holistic treatment and do not encourage any negligence towards our patients. Thank you for sharing your patient ID and clinic details and we will look into your concern and assist you better.

                                Regards,
                                Team Dr Batra’s™
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                                  A
                                  arpitgoelin
                                  from Bengaluru, Karnataka
                                  Jan 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201002
                                  Website: drbatras.com

                                  I am taking treatment for Seborrhic deramatitis for 2 yrs...but my conditions has not improved. I have taken 2 yrs subscription from Dr. Batra's, when my treatment was going to end, Doctor told the condition is improving so you should continue the treatment...so i deposited 1000rs and gave cheque of 14000rs. But when i took a second opinion from another doctor he told me there is no cure for this disease. So I decided to discontinue the treatment. I called the clinic and told them the same, and asked them to refund the money which I deposited i.e. 1000rs. They told me to drop a mail regarding the same. I dropped the mail but they don't reply and on phone they are telling they can't return. So I asked them to give it in writing / mail that they can't return the money, but they denied. Even the clinic head Dr. Jaswant is saying the same. I asked the details of account deptt. but they denied.
                                  Feb 10, 2017
                                  Complaint marked as Resolved 
                                  Dr Batra's customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 09, 2017
                                  Dr Batra's Customer Care's response
                                  Dear Arpit,

                                  We are concerned to note your grievance. Kindly share the clinic details and your patient ID so that we can look into your concern and assist you better.

                                  Regards,
                                  Team Dr Batra’s™
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                                    ccharshad
                                    from Hyderabad, Telangana
                                    Jan 4, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500009
                                    Website: Drbatras.com

                                    Dr Batras is trapping patients for long term treatment, getting the full payment, and not telling about their refund clause. They do not have a trial period in place nor do they have any exit clause.
                                    It's like a force treatment, once you have paid the amount.
                                    So please be aware while making payment, , , , think twice-thrice...
                                    Am stuck with his treatment (...907073) for 2 years, by paying 30k, and they are denying refund
                                    The clinic also will wash their hands saying the payment has gone to the central account, in mumbai.
                                    Their mumbai office does not respond( they seem to have some internal protocol, not to entertain customers calls.{obviously these calls would be of customers who feel cheated}. And I have seen only their standard template email reply.
                                    Feb 10, 2017
                                    Complaint marked as Resolved 
                                    Dr Batra's customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 09, 2017
                                    Dr Batra's Customer Care's response
                                    Dear Harshad,

                                    Kindly write your concern on [protected]@drbatras.com

                                    Regards,
                                    Team Dr Batra’s™
                                    There has been a trail of mail chains, to feedback email I'd, also. Only after which I gave approached the forum.Don't try to reply with your inadequate, inefficient, and ineffective mails. Do some homework, and justice and follow fair and best practices of service.
                                    check your mail with subject :[protected] Dr. Reena Orkey) Refund Concern, Or ask your Secunderabad, West Marredpally, branch
                                    Am amused, that no action has, so far, been taken for my complaint for the very lousy service by your reception desk.
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