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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2772
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1244
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Dream11 Fantasy reviews & complaints page 37

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H
hk333100
Nov 9, 2020
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Suddenly now I was not able to login into my registered Dream11 account with my registered mobile number or Email ID. I had money in my account, which is now inaccessible. I attached the picture of the last transaction details mail I received.
Dream11 Fantasy customer support has been notified about the posted complaint.
Hey, as you are unable to login kindly write to us from d11.co.in/LoginIssue so that we can get it checked for you.
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    Adarsh Lunia
    Nov 9, 2020
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    Why i am not getting verified my bank even though my pan card is verified...
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Hey, our Customer Success team would be the ideal one to address your query. Hence, we suggest you visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
    Sir no helpful reply by ur support team...plz contact me once on [protected] i ll be thankful to get ur help
    Hey, as of now, we don't have a calling feature but don't worry, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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      Mohammad sami Sofi
      from Powai, Maharashtra
      Nov 8, 2020
      Resolved
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      Address: Safapora sonawari j&k

      Dream11 fantasy debited an amount of rs 255 without automatically without my knowledge or authority
      Aug 7, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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        S
        Stupid Minions
        Nov 8, 2020
        Resolved
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        Resolved

        Date of Incident: 6th of Nov 2020
        Email: [protected]@gmail.com
        Team name: Stupid Minions

        I had created 3 teams for SRH Vs RCB match and enrolled in 8 contests as below:
        1. 2 lacs prize pool - Entry - 9999/-, 1 team
        2. 1 lac prize pool - Entry - 3999/-, 1 team
        3. 10K prize pool - Entry - 5353/-, 1 team
        4. 10K prize pool - Entry - 2999/-, 1 team
        5. 15 lacs prize pool - Entry - 75/-, 3 teams
        6. 15 lacs prize pool - Entry - 75/-, 2 teams
        7. 24 Crores prize pool - Entry - 49/-, 3 teams
        8. 12 Crores prize pool - Entry - 35/-, 3 teams

        Total Entry: 22977/- Rs

        Your app didn't allow me to change/update the teams causing me to play with non-playing and less performant players.

        I am attaching the screen-shot of the issue I faced while trying to update the teams.

        Refund my amount immediately as per fail policy terms as your app crashed and messed up my experience and contest winning experience.

        Regards,
        AK
        Aug 14, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Nov 15, 2020
        Dream11 Fantasy Customer Care's response
        Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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          Latesh mehta
          from Dalhousie, Himachal Pradesh
          Nov 7, 2020
          Resolved
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          Resolved

          A match played b/w bucc vs bcc first u show announced k.abul but when match start k abul was not in starting eleven
          Aug 7, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Hey, the ‘Starting Lineup’ is a feature to assist you in selecting your team and we recommend you to do your own research before creating teams. This will help you avoid selecting players who are not part of the starting lineup for any match.
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            V
            veerggu
            Nov 7, 2020
            Resolved
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            Address: Unit No.1802, 18th Floor, Tower B, Peninsula Business Park, Off Senapati Bapat Marg, Lower Parel, Mumbai 400013

            Last day I have joined two contests in the Bundesliga league Football match between WBN vs KOL and created two teams namely Veerhari(T1) and Veerhari(T2). In Veerhari(T1) team, I opt Sebastian Anderson ( KOL-ST) as captain and J M Mbom ( WBN-DEF) as vice-captain. In Veerhari (T2) team I opt D Drexler (KOL-ST) as captain and Sebastian Anderson ( KOL-ST) as Vice-captain. After the completion of the match Dream11 fantasy player stat table showed that 89.21 points for Sebastian Anderson ( KOL-ST) and this player is captain in Veerhari(T1) team and vice-captain in Veerhari (T2) team. Therfore as a rule of Dream 11 Fantasy Football, This player ( Sebastian Anderson ( KOL-ST)) should scored 178.42 points in Veerhari(T1) team and 133.815 points in Veerhari (T2) team. But Dream 11 calculated this player scored in my both team only 56 points and 42 points respectively for T1 and T2 team. Therefore, I totally out of contest and lost the game due to unfair point calculation only for me by dream 11 and creat a setback and loss for me.
            Aug 7, 2021
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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              D
              Dharamveer Dev
              Nov 7, 2020
              Resolved
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              My dream 11 account suspended from yesterday night. My mobile no. is [protected]
              Nov 24, 2020
              Complaint marked as Resolved 
              Company ne mujhe mail kiya or jis mail id se account active rakhna tha uska confirmation manga. Or likha tha 2-3 din m resolved ho jayega par abhi tak kuch nhi hua.
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Hey, we'd like to get your query addressed. Kindly write to us from d11.co.in/LoginIssue. We'll be happy to assist you.
              Mera Account abhi tak active nhi hua hai
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                Maahiboy777
                Nov 7, 2020
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                User name - maahiboy777
                Mobile no. - [protected]
                I have joined 3 contest with each 9 teams tomorrow in srh vs blr match
                After line up out I interface error in app
                1. Something went wrong
                2. Server broken
                3. I shall no time
                Jiske kaaran mai player change bhi kar saka aur 8307 rupees ka 1100 rupees hi aaya
                Plz return my money
                Aug 7, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                  K
                  kt1973
                  Nov 7, 2020
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                  Address: MMimbai
                  Website: www.dream11.com

                  After the toss of SRH vs RCB I was updating my teams with players actually playing in that team, my team no.11. I tried many times but the software of Dream11 was continuously showing error. I want refund for my that team in which their software was not working. Dream11 don’t have any complaint number nor they have any email address nor customer care no. They had pre-defined the complaint questions which are completely useless. I want my ₹35/- refund
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 10, 2020
                  Dream11 Fantasy Customer Care's response
                  Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                    S
                    sanjeev1510
                    Nov 7, 2020
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                    I have using dream 11 app for playing online fantasy games .Today[protected], I had joined the RCB vs SRH fantasy game on that app, which claimed ₹2500000 and ₹500000 for the 1st and 2nd position.i joined the game with entry fees for 2 teams, but the company did fraud with me and not giving me chance to edit or exchange my teams between 7:10PM to 7:30PM, hence violet the fair play policy terms.Therefore, company must compensate me with ₹3000000 and declared me as a winner with 1st and 2nd position.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                      S
                      suraj katole
                      Nov 7, 2020
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                      In today's match SRH Vs RCB Dated[protected], I was changed the player's after toss, but these are not updated before time lapse. App was showing error. I was joined 2 contest one is 2875 for 5000 and second one is 1299 for 5 lack. In both the contest, I changed the player's but not updated and showed the error. This is not my problem. Hence genuine request to you please reimburse my both contest money in to my dream 11 account.
                      Expecting favorable reply.
                      Many thanks
                      Regards,
                      Suraj katole
                      [protected]
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Nov 07, 2020
                      Updated by suraj katole
                      In today's match SRH Vs RCB Dated[protected], I was changed the player's after toss, but these are not updated before time lapse. App was showing error. I was joined 2 contest one is 2875 for 5000 and second one is 1299 for 5 lack. In both the contest, I changed the player's but not updated and showed the error. This is not my problem. Hence genuine request to you please reimburse my both contest money in to my dream 11 account.
                      Expecting favorable reply.
                      Many thanks
                      Regards,
                      Suraj katole

                      Verified Support
                      Nov 10, 2020
                      Dream11 Fantasy Customer Care's response
                      Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                        Gvs78
                        Nov 7, 2020
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                        Address: Parapanna aghra HOSA road Rayal harward school near

                        Today I spend 2000 but line of time I can't edit my team because it's showing error 19:15 it's working after 19:16 it's not working finally I didn't change my team I lost 2000 rupes
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Nov 07, 2020
                        Updated by Gvs78
                        After line of Each team 3 players not playing, technical issues so refound my amount asap
                        Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                          Z
                          Zishan223344
                          Nov 6, 2020
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                          Resolved

                          I was not able change my team today 06/11/2020 due to some app error for which I am attaching the screenshot and my money got wasted.
                          Kindly return my money.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                            L
                            likitha vc
                            Nov 6, 2020
                            Resolved
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                            Resolved

                            Address: Dream11

                            I lost my money while editing and game started do refund my money
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                              likitha vc
                              Nov 6, 2020
                              Resolved
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                              Resolved

                              Address: Dream11

                              Once the lineup came on I tried to change but I got error from past 25mintues, and now the game started but though I tried to change I got a error stating breaks open ..so I lost my amount kindly do refund the amount and please solve the issues dont keep pending, I see lot of complaints pending
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                                amitatal22
                                from Guna, Madhya Pradesh
                                Nov 6, 2020
                                Resolved
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                                Address: Cantt road civil lines guna (m.p)

                                Sorry sir, please refund my money because your dream 11 site problems, because your site was problems is going on that's why I couldn't edit My team.
                                Knockout Match 06/Nov/2020
                                RCB Vc SRH
                                Nov 6, 2020
                                Complaint marked as Resolved 
                                Sorry sir, please refund my money because your dream 11 site problems, because your site was problems is going on that's why I couldn't edit My team. Knockout Match 06/Nov/2020 RCB Vc SRH
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Nov 06, 2020
                                Updated by amitatal22
                                Please refund my money

                                Nov 06, 2020
                                Updated by amitatal22
                                Please find the attached picture
                                Nov 06, 2020
                                Updated by amitatal22
                                श्री मान जी,
                                मैने आज ड्रीम इलेविन की टीम बनाई और खेल शुरू होने से पहले में अपनी टीम को एडिट नहीं कर पा रहा था, कियोकी खेल 15 मिनिट पहले आप की वेबसाईट पर प्रॉब्लम शुरू हो गई जिससे में अपनी टीम को एडिट नहीं कर सका, ओर खेल शुरू होते ही कुछ समय बाद मेरी टीम सिलेक्ट अपने आप हो गई जो कि खेल शुरू होने से पहले उस समय प्रॉब्लम चल रही थी जिसकी पिक्चर मैने आप को भेज रहा हूं कृपया कर मुझे मेरे पैसे वापस मेरे ड्रीम 11 खाते में भेजें

                                Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                                  T
                                  Tarmesh
                                  Nov 6, 2020
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                                  Resolved

                                  In RCB and SRH match I made a 4 teams but after toss I could not change the player as there is problem was coming and when I was saving the team after changing a player then problem is coming like saving error and now I have lost all teams ..Kindly refund my money...because this error is coming from Dream11 app.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                                    Srishti Vediya
                                    Nov 6, 2020
                                    Resolved
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                                    Resolved

                                    I Can't Edit My Team After Linesups Were Out!
                                    It Was Your Technical Error
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                                      Latesh mehta
                                      from Dalhousie, Himachal Pradesh
                                      Nov 6, 2020
                                      Resolved
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                                      Rcb vs Srh Elimination match after player announce i joint my 2 teams which I had already selected but when I'm trying to changes app shows some technical issues and breaker chain around last 20 minutes app doesn't work. I want to my money refund Because players are not in team they can't be change because of app doesn't work
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                                        deepak chennath
                                        Nov 6, 2020
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                                        Resolved

                                        Address: Dream 11 fantasy

                                        Dream11
                                        on Nov 6, 2020
                                        Rcb vs Srh Elimination match after player announce i joint my team which I had already selected but when I'm trying to changes team before the start of the play, app shows some technical issues and breaker chain around last 20 minutes app doesn't work. I want to my money (Rs. 60) refund Because players are not in team they can't be change because of app doesn't work.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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